The best restaurants serving British food in Whitchurch and Tongwynlais Cardiff South Wales

Hmm the evening for us started badly - got better and then got worse again. We went here for a celebratory meal for our anniversary. When we arrived we were offered a table right next to the door in the path of everyone and also told we had to vacate it just over an hour later! This had definitely not been told to us when we booked. We obviously declined and opted to sit out on the terrace. (Which in fact was a good option as the two inside rooms have so many tables crowded together you would constantly be knocked by people/servers going past - the noise level is also very high with so many people in a smallish space.) The waiter who served us first was lovely - in fact all the staff were, the problem being that there were just not enough of them by the time the restaurant was full. We had arrived early so did not realise just how busy it would get. Our starters and mains were very nice - although by the time the mains arrived the staff were stretched - my husband had to go and find someone as the promised sauce had not arrived after about 15 minutes by which time I had eaten most of the meal before it got cold. We could see the staff were busy and we were not in a particular hurry but when the plates had still not been cleared about 3/4 hour later and we had not ordered a pudding, we asked one of the staff. They cleared and brought the pudding menu but by then we felt we had had enough and decided to go home for some ice cream. If you like a very noisy busy place and dont mind waiting a long time its for you - but it is not somewhere I would recommend for a romantic evening!!

Debbie era increíble, pero fue ligeramente eclipsada por el huevo de jamón con patatas fritas. El ambiente era acogedor y la música de fondo era un volumen perfecto para la conversación

The staff are very friendly and welcoming which is always a good sign. The choice of food on the menu is broad and ought to cater for most tastes including vegetarian, vegan and gluten intolerant options; the choices of alcoholic beverages is mostly unfortunately limited to ‘lager’ based ales albeit some of the slightly more tasteful European types; no doubt this reflects the general age groups the establishment is encouraging to visit. Five of us had dinner in the early evening; three adults and two teenagers as there was plenty of option on the menu for younger preferences. The internal deco is themed with old style industrial lighting and more homely lampshades in another section making for an interesting mix of styles. It was a midweek visit and the place was busy making for a noisy environment; however the music was not too loud it was simply the sound of conversation in an environment that reflected sound off the walls; that said many popular establishments have similar problems; people seem to think of noise as somehow atmospheric. A simple solution noise pollution is to possibly have some soft furnishing on or near the walls or ceiling or if considered a fire hazard there are some other options available that ought not to be too costly; this would greatly improve the ambiance for those people such as grandparents taking their grandchildren out for an evening meal. The table service was a bit haphazard as there were some untimely waits for some dishes to arrive whilst others came along quickly. The Fino Lounge however, is well worth a visit.

Staff Zoe and Lisa were welcoming and dressed up for Halloween we were made to feel at home

From the moment I rang with my hamper enquiry, advice and additions....to the lovely text sent to let me know of delivery... fabulous customer service. I was sending this time but have had the pleasure of receiving a hamper too...delicious products.

We visited for a special Birthday meal and we were not disappointed. The meal was absolutely delicious and the service was exceptional. Will definitely be back.

When we arrived a dog had decided to take a shit in the end restaurant area and the place stunk. We moved away from the smell but why do you allow dogs in the restaurant? When the food arrived it was very disappointing and we decided we will not be returning to this pub.

Had to find my own menu as none on table. Ordered food and drink took nearly 10 mins to pay as card machine faulty. After waiting 30 mins ( pub not busy )our food arrived and only at this point was told to help ourselves to cutlery and sauces around the corner.I was shocked at both the poor quality and tiny size of the serviettes and had to use 8 for 2 of us. My mother's pie was overcooked and quite dry . I had the meal with a small steak, 5 chicken wings and double cheeseburger , corn on cob and fries .The skillet that the wings and steak was on was not sizzling and I could hold the skillet for 4 or 5 seconds . Whilst I left full I was really disappointed and the burger was bland even adding my own salt which I have never had to do before . Some tables had wet marks from glasses and had not been wiped over . I would not revisit the Three Elms Whitchurch due to my experience and the pub was not even busy .