Based on 2.939 opinions finded in 3 websites
Based on 2.939 opinions finded in 3 websites
Opinions
Staff friendly , food hot, good cleanliness
Elizabeth Robinson . 2024-11-28
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Came in for breakfast, wow just how bad can it get, bacon so hard it you couldn't cut it, black pudding let's just say black stone couldn't even bit into them, fryed bread you could of rung out and re used the oil from it🤢. Only good thing was the sausage which I loved as for tomato and beans they were tins so they were ok. Unfortunately I wouldn't not entertain coming back for the breakfast, I think you should just stick to what you know and how to cook and that's a carvery, not the best but a good one.
David Munro . 2024-11-25
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I get their too good to go carvery boxes. Always packed to the top with generous portions of meat + veg and full of delicious warm food. All for only £3.29! What excellent value for food and the service is always quick. I get there and my food is always ready to collect no waiting around
Victoria Wong . 2024-11-22
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Always excellent value for money and very friendly staff.
American Car Weddings . 2024-11-20
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Love this place been here a few times recently, staff are lovely food is great and good price too
Damien Merrett . 2024-11-19
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Only tiny piece of beef roast left which was very fatty, when I asked for beef I expected him to bring a fresh joint out he preceded to place the fatty pieces on my plate. Told him I'd just have turkey. Lady behind me asked for fresh beef he told her not until that piece had been finished meaning some poor people having to eat the scrag ends. Not great when everybody is paying the same.Shame previous visits food has always been excellent.
Jackie Owen . 2024-11-18
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Nice place for coffee and breakfast and at night a nice night bar, delicious food, great service and friendly staff
Faysal El Najar . 2024-11-13
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I think the manager could tell that we don't go out often. (I suffer with anxiety) He explained everything to us and helped put us at ease. We were able to sit in a quiet area which helped massively as all 3 of my teenagers have adhd. When it came to ordering he was able to correct an issue I was having with an app. We use Stonehouse as its the only place I can get sausages and chips for my son (it's the only food he eats due to his disabilities). During a conversation with the manager I explained how I pay the 7.99 for 3 sausages and then buy a portion of chips to make the meal. He said he would arrange it with the kitchen to make the chips and that I didnt need to order them separately. This action was simply amazing and made my son feel great as at other branches he had to sit with his sausages while I've had to chase where his chips are. I feel like the manager went above and beyond for us and this simple gesture with the chips made a massive difference so I can't thank him enough. The other staff were also really friendly and the chef knew straight away that we were the family for the chips which shows great communication skills with in the team. Service was really fast and efficient. I watched how the other staff helped an elderly man with his wife in a wheel chair and they were again brilliant with the way they helped him. It was really nice to see this level of friendliness and helpfulness as you don't see it very often anymore.
Jade Baggs . 2024-11-09
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Carvery was superb and service great as always!
Jimmy Stuart . 2024-11-08
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This place does a great mid week carvery and very good sevice, roast potaots were the best ive had in a long time , nice and crisp soft inside ,lovely job , thanks guys .
Roger Clarke . 2024-11-05
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Why is a 3 star review considered as a negative by owners ?? 😞
Mark Stanton . 2024-11-04
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Great food great staff.love going there. .as always nice food...ice cream dying for.just help yourself.
Reg Wilson . 2024-11-01
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I come here quite often with my dad usually for breakfast came here today after being away for a few weeks to learn that the prices have gone up and the service has gone right down the drain along with the food I waited 20 minutes for bacon to come out and when it finally did it was pale and looked really fatty never had a problem untill now only good thing was I got a refund but I won’t be coming back bring back the old manager I say! Also the manager did apologise and given me money back still was £1:98 short I also recommend having a word with your chefs because they can’t cook
Ryan Henricksen . 2024-11-01
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Staff Zoe and Lisa were welcoming and dressed up for Halloween we were made to feel at home
verdun hippsley . 2024-10-31
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Myself and my family love coming here every week, lush food very polite and friendly staff, nothing is to much hassle Always clean and spot on! Zoe is so lovely and full of life always makes sure your well looked after Thank you
Kay Veg . 2024-10-30
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Tom was amazing, really nice and welcoming. Would definitely recommend. Food was lovely.
Cheryl Carpenter . 2024-10-29
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Very good service and good lager served cold
Keith Watkins . 2024-10-29
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Nice food and good atmosphere. Plenty of seating and can always find a quiet corner. Friendly staff. Plenty of food options although I always go for the carvery! It's our go-to place when travelling along the M4 in South Wales as it's situated just 5 mins off junction 32 near Cardiff.
Sian Bailey . 2024-10-29
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The food here is really lush the staff and nice and welcoming especially Lisa and Ella
Catherine Lane . 2024-10-29
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Lovely pub, staff super friendly. Dogs allowed in the bar area so that's great for me and my dad as we're always with the dogs. I had the Hawaiian pizza which was 50% off on Tuesdays! Love a bargain. Dad has the fish and chips and thoroughly enjoyed. Will come back for sure.
BlondyBooBoo . 2024-10-29
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Been a loyal customer to this carvery for years and years. Won’t go any where else except this carvery….however after yesterdays visit I have to finally close the doors on this establishment. I visited yesterday with a party of 4 (two children) it was all new staff working (which is a red flag in itself) I ordered two carvery’s and two kids meals (one a cheeseburger). Upon going to the carvery all the veg was bottom of the barrel. Where it had been under the warm lights for so long all the moisture had gone out of it and dried everything out. I asked the extremely large chef who always looks like he can’t be bothered to be there, if he could bring out some fresh veg. He replied he will check. Eventually he pulled out some fresh roasties that he was holding onto for some strange reason. I then went to the gravy station to find the worst gravy I’ve ever seen be paired with a cooked dinner. My Pepsi was thicker than the gravy. Upon sitting down the kids meals were brought to us. Except the cheeseburger meal was missing cheese or any garnish. I explained to the lovely waitress that we had asked for cheese on the burger. She then went back to the chef to get some put on but relayed a sarcastic messages from the chef saying “Next time specify cheese when ordering the burger”. I replied thats exactly what we had done to which she apologised on behalf of the chef. Ultimately this was the worst carvery we have had (and we’ve tried coopers before). Disappointing that this place has gone down the pan, was a family favourite.
Chris . 2024-10-27
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A well run pub with great locals and a restaurant with good food. Friendly staff and excellent service. Live acts, the Saturday quiz and ‘play your cards right’ game with prizes is a blast. Recommended.
Philip Browne . 2024-10-26
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Food was lovely, Lisa was very helpful and polite just like the rest of the staff. Best carvery in Cardiff
Domenico Basiletti . 2024-10-26
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Very disappointing today, veg was warm but not hot , gravy was like brown water, never had such a bad meal there ever.
Mrs Carey-Horne . 2024-10-25
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Great value and excellent service Breakfast was good thanks Great selection and fresh 👌
dai cottrell . 2024-10-23
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Lovely place, carvery plus lots of other food selections to choose from. Really nice food and staff were fantastic. Only one recommendation, you need to sort your salt cellars out as many are not working and somewhat congealed. Overall very nice though.
Jo Britten . 2024-10-17
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Great carvery! fresh and decent portion sizes. Lovely staff
Glen Thomas . 2024-10-15
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The food was lovely the staff were all helpful the place was clean and tidy I would highly recommend and will be back.
kim gadd . 2024-10-14
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Ordered 2 large carvery online for me and my partner, both were lovely, everything tasted very good, and I actually liked the stuffing which is rare so thank you very much. Well worth the money, 100 times better than the other carveries we have tried in Cardiff. Just wish there were more options on your online menu so I could get more of the beef separately.
Scott Tucker . 2024-10-07
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Lunch with 6 friends food all good
Paul Thomas . 2024-10-06
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Great atmosphere, lovely food definitely recommend
Lisa Parsons . 2024-10-06
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Beef was tough and full of grissle. Coke drink was coloured water.
Martin Bromfield . 2024-10-06
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Ordered two roast dinners very disappointed not enough gravy for one never mind two no stuffing would never order a take away again from there or recommend them to anyone 👎👎
Les Row . 2024-10-06
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Did exactly what it was supposed too.
David Matthews . 2024-10-05
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Great value and fantastic service received by everyone at the Hollybush. All staff are brilliant. Food received was too notch. Definitely going to book again soon
Andrew Longney . 2024-09-26
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The food was not the nicest and cold and had to ask for the meat as only one option of meat on display not value for the money and some of the staff seemed unpleasant amd rude but the rest of the staff were friendly and accommodating. We will not be returning as much better cavery around the area
Gareth Griffiths . 2024-09-13
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The price for a 3 course deal is insanely cheap, massive portions too. Really nice place for a disabled person
Jared Edwards . 2024-09-10
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Enjoyed the food and the staff were very helpful
Carole Lock . 2024-09-09
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I recently had the pleasure of dining at the Hollybush, and I must say it was a delightful experience from start to finish. As soon as I walked in, I was warmly greeted by the two managers, Mike and Andy, whose attentive and friendly service truly set the tone for the evening. Their professionalism and genuine care for their guests were evident throughout my visit. The food was equally impressive, with each dish crafted to perfection. The flavors were vibrant, and the presentation was spot-on. It's clear that the team at Hollybush is passionate about delivering a top-notch dining experience. Overall, Mike and Andy, along with their talented kitchen staff, have created a welcoming atmosphere with exceptional food. I highly recommend the Hollybush to anyone looking for a memorable meal and excellent service.
Sarah M . 2024-09-06
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Called on with friends for breakfast, excellent and hot. Not my photos picked these up from group chat, although this is the place.
Matthew Rivers . 2024-09-02
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Not a very pleasant experience on this visit! How my long list of comments on the poor standards of this establishment wern't shown i don't know! I also had a reply recently via google reviews, apparently from the owner suggesting I telephone the Hollybush to give them the chance to address the issues we experienced on our visit, yet I tried calling the number given several times on different days yet no one answers the phone! Says a lot really!
Steve Richards . 2024-09-01
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Love this venue. Their all you can eat breakfast is fantastic value for money plus all you can drink coffee. I much prefer this Stonehouse to the local Toby nearby. Most of the staff are very friendly. We also recently tried a Too Good To Go breakfast bag which was jam packed! We have tried their Too Good To Go roast carvery bag but that was disappointing as the only meat were some sausages. Overall I have been here more than a dozen timesfor breakfast, carvery and also Christmas set menu and I have always thought it was great for the price.
Rolf Drewett . 2024-08-31
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I met an ex work colleague for breakfast at the Hollybush. This is the second time I’ve been there, and on both occasions, there was a good crowd there. which is always a good sign. The breakfasts are pretty good , being served buffet style, so you can eat as much as you like and also have unlimited teas and coffees. The staff are also very pleasant and extremely customer focussed. I shall be going back.
Gaz57 . 2024-08-31
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Food excellent staff friendly , courteous and professional
Michael Riches . 2024-08-26
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Hi came in with my adopted parents for food to celebrate a family success, ordered food was very smooth but we had issues with the pizza Enfys (I think thats how you spell the lovely lady who served me) took care of all our issues quickly She's an angel always smiling and made us feel welcome we need more enfys in the world defo a diamond. She deserves a pay raise or a holiday One other thing was she made the kids laugh by saying g she eats lettuce was priceless to hear them giggle we always call it rabbit food Keep up the good work enfys and stay safe
Dragoon OP . 2024-08-26
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Nice food with quick service times with a special shoutout to our server Enfys who delivered with a smile and welcoming atmosphere. Keep up the good work and stay safe!
Connor James . 2024-08-26
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Good food with a good menu. Reasonably priced. Friendly staff.
Trevor Evans . 2024-08-26
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Never been before but tried out mainly for the pizza which was just as good as Pizza Express so my son said and he loved it. Same with the unlimited ice cream. The blue cheese buffalo chicken pizza is one of the best pizzas I have ever had. Such a good combination. There aren’t any of these restaurants near me usually but will look forward to visiting again in Cardiff.
H Isa . 2024-08-24
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Went for lunch today with my small grandson and husband. The food is always of a high standard here, that's why we always choose it. It didn't disappoint, delicious. The staff are friendly and welcoming, keep up the good work.
Gaynor91 . 2024-08-23
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Been coming to hollybush a long time now.. lovely food and staff. The last time I attended on Monday evening the lady on the till was very rude even the customers infront of me were annoyed with her attitude. Its like she didn't even want to be there. My 8 year old son asked her for ice cream pot and she chucked it at him. Very disappointed
Hassina Taak . 2024-08-22
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This a good place for a group or family meal. Staff are excellent and the food is very good. Their carvery is one of the best I've had. This place is better than most of it's kind. Decent size car park and plenty full seating. There is also a beer garden and conservatory.
Jonathan Jones . 2024-08-21
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Excellent carvery, great service.
Linny Edwards . 2024-08-15
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Excellent Sunday carvery at a very competitive price. Great portions, with good variety of vegetables.
Justin . 2024-08-14
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Me and a work colleague ordered at the bar a pizza each and a starter each but the bar staff began to bring 4 starters then 2 what we had ordered but when we told them the extra starters wasn’t ours she insisted we had paid for them and they was for our table number, so after thinking we’d paid for them we was halfway through eating them and the manager came and took them away even though it wasn’t our mistake. All I can say the manager didn’t want to admit their mistake and acted like a big baby
damon murgatroyd . 2024-08-14
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Food a good price. Carvery there so help yourself. They serve breakfasts. Other food on the menu. Friendly atmosphere and music artists appearances on certain dates.
Janet Malcolm . 2024-08-14
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Amazing place and good portions for the carvery. 10/10
Krzysztof Stocki . 2024-08-11
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12 of us went for lunch on Friday the 2nd of August. All the food came out on time and hot Thank you guys in the kitchen . And a big shout out for Zoe she couldn't do enough for us .x
John P . 2024-08-06
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Lovely carvery with all the usual options. The food is always fresh, which is maintained by a very steady flow of guests. Book your table as it gets full quickly, and you might end up disappointed otherwise. Lovely salad and burger options with fresh pizza. The staff seem to love their jobs, and this comes across with their friendliness. Family friendly.
Ceri Whittle . 2024-08-04
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Excellent everything. Thankyou x
Ruth Fitz-Gerald . 2024-07-29
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Sunday Breakfast -lovely helpful staff. Very good value for money
Terri Gazi . 2024-07-29
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Prompt service and reasonable prices for these days
John Mackenzie . 2024-07-29
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Prompt service and reasonable prices
John Mackenzie . 2024-07-29
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I am a regular at the Hollybush the food is fab. The beer is great and the regulars are a fantastic community of people The staff at the Hollybush are very welcoming and can't do enough to help. Today I got to experience a new member of staff who I feel deserves some recognition. Over the years I Have seen many new starters but today I saw a very young gent in his first days as a waiter and as a young 16 year old I was very impressed. He went from table to table checking things were OK nd collecting glasses and plates, he carried many items at once and was always smiling. He seemed very confident and caring. It was boiling hot and it didn't seem to bother him at all. He was extremely polite and a pleasure to watch. I didn't get to ask his name but I think I may have overheard someone calling him josh. As always thanks for the hospitality
Savannah G . 2024-07-28
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Great atmosphere service and food
Sian Jones . 2024-07-28
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Carvery was ok but nothing special - meat itself was tasty and fresh, but veg had been sat there for quite a while, roast potatoes had almost finished, condiments had run out and we're only grudgingly refilled after asking, chef/staff behind carvery counter only grunted, not friendly at all. Other staff were fine. Place could do with a freshening up.
Morfudd Nia Jones . 2024-07-25
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Food is very nice and staff are very friendly
A garnham . 2024-07-23
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Food terrible everything frozen was told by the server when paying for meals that a small carvery for my 86 year old mum was cheaper than a kids carvery this wasn’t the case it was the same price as a child meal ladies toilets were out of order disabled toilet stank of urine whilst waiting for my mum to use the toilet two woman proceeded to walk into the disabled toilet after I told them twice that my mum was using it.
Eleni Marie Parry . 2024-07-23
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Great choice of food for the carvery meat nice. Could do with decor update.
Debbie Bennett . 2024-07-22
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Great service & an even better ultimate combo!
George Milburn . 2024-07-21
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Wife and I had great meals, loads of choice on the menu, staff were friendly and helpful. And great value for money.
Paul Davies . 2024-07-19
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Great staff, excellent service and delicious hearty meals.
Zsa Zsa Childs . 2024-07-19
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Excellent service, hot fresh food and very affordable. Looking forward to next visit
Chris . 2024-07-16
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It was a family day outing, we were all pretty peckish so we stopped at the hollybush for a cheeky Carvery! Simply said best carvery in Cardiff. Big shout out to Gareth and the team hollybush for making us feel welcome :)
M H . 2024-07-14
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The best carvery in Cardiff.. also does pizza etc
Wendy Moore . 2024-07-14
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Came here today with my boyfriend on a date and the food was lovely but the service was very slow seen the chefs talking not cooking not happy at all
Mary-louise Coughlin . 2024-07-13
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This pub offers everything you need for a nice day out . Sport food and great service
Alexander Wright . 2024-07-09
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Catered to the needs of my grandson who is allergic to carrots everything came straight from the kitchen incase of Cross contamination extremely welcoming staff and a brilliant atmosphere would recommend and very reasonable pricing, our server Gareth was very accommodating and helpful, thank you very much.
Lynette Francis . 2024-07-08
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The food here was amazing paired with the staff including the chef and waitering staff with their amazing service and friendly attitude. They supplied everything I asked for and made my experience perfect. Paired with this the food was amazing. Highly recommended
Bug Hideout . 2024-07-06
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Where do I start!…. Welll first of all the manager wants to stop standing behind the bar flirting with his staff… when ordering food the young girl didn’t have a clue.. messed up the drinks and then when my daughter went up for her carvery she found a black peace of plastic for what it looked like then they tried to blame a bad batch of potatoes🙄 then the young lad waited come over with pizza I. His hand when we asked what pizza it was he didn’t have a clue… then 2 burgers turned up and still he didn’t know what they was… also had Doritos nachos an they come like soaking wet snd soggy this point I was done soo asked for a full refund! Will never ever return
Charlotte hale . 2024-06-26
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The burgers were a white light grey gooey soft mess. Was assured this is how they are meant to look and they had been properly cooked, was offered a replacement but felt a bit sick.
John Heale . 2024-06-26
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Very nice food nice staff. But could be cleaner out side for eating. Cigarette 🚬 ends every where the only thing that put me off from going again.
William McCarthy . 2024-06-24
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Been coming here for years on and off, thought I'd leave a review this time as the experience the last few times hasn't been amazing. I've not tried the other foods but we always get a carvery. One of the chefs was a bit stressed and gave a bit of attitude today and we had a slight wait to get served. But he gave us a good portion of meat and there was good option of veg available. The food is generally pretty good value and good. But the worst thing recently is loud kids with blaring tablets and phones. Lots of parents don't seem to care that their children are making other people's meals uncomfortable and annoying. There's no excuse not to have headphones, or just bring something to read or draw on! Today there were a few young kids bouncing a ball around and kicking it too by our table, the same time kids screaming and playing different tablets really loudly. I think the venue needs to be a bit stricter on this as it ruins it for others. Or maybe put families and those without kids in different areas? The staff didn't do anything but it's awkward for them, the parents need to be a bit more thoughtful. Won't be in a rush to go back this time if I'm honest.
Dom Eden . 2024-06-23
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Excellent service and super friendly staff. The food was really good and the portions were a good size. Kids loved their unlimited ice cream. Amazing value for money! We will definitely be back!
David Davies . 2024-06-22
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Went on Friday 21st of July 2024 But I felt compelled to leave a review due to the poor quality of the carvery Roast Beef: The chef served me the fatty ends of the roast beef, which were not edible. This is unacceptable for a paying customer the entire meal was luke warm There was cobwebs all over the lamp the area was not clean at all, Overall the experience was disappointing. I do hope the restaurant addresses these issues to improve the quality of their service.
Tracy Baptiste . 2024-06-22
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Arrived home from holiday last night and was fancying a carvery, so as this restaurant is one of our favourites, we dined here and wasn't disappointed, another lovely carvery for myself, my husband and grandson.
Gaynor91 . 2024-06-21
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Excellent friendly service & food quality.
Keith Thomas . 2024-06-17
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Friendly staff and good prices.
SourFondant . 2024-06-09
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Really nice. I always enjoy coming here for food.
Lee Kendrick . 2024-06-08
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I think the sign outside should read "DOUGH" NOT "DOUG"
Robert Neilson . 2024-06-08
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Been here before but tried all you can eat breakfast. Availability and quality of the breakfast was poor. Soggy greasy bacon not for me.
wayned600 . 2024-06-07
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Lovely food great service and a warm atmosphere what more could you ask for 😎👍😎
Jonathan David Price . 2024-06-02
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Great service and food last night at The Hollybush. Such a lovely place to visit and dine. The chef last night was David and he cooked our food to perfection. Thank you team Hollybush. 👏
Sam C . 2024-06-01
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To be honest we go there as the food is nice the drinks are great and the staff are amazing
nick lewis . 2024-05-30
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My husband says he could eat here every night as the food is stunning and so cheap ! Staff seemed very helpful also. I'm not sure about the bar staff. She didn't look like she wanted to be 6 and ignored us on a few occasions when we spoke to her. Better manners young lady is needed fast. But overall, it was a lovely dinner. 💕💕💕💕
Clare Studley . 2024-05-30
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Came for a nice tasty breakfast
Charlotte Harris . 2024-05-27
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Standards have gone down, carvery appalling meat portion very small rude chef. Claims you have to prebook a table but always empty when we go there a complete waste of £32. Shameful far better value options elsewhere.
Tania Duggan . 2024-05-23
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I had lunch with my sister and we both had a roast. It was hot and tasty with beef, Turkey and gammon, 5 veg available, mash and roast potatoes, stuffing and a yorkshire pudding, topped off with a lovely gravy, with a choice of mint, mustard, cranberry and horse radish sauce. Toilets available eating outside if you want, level entrance and throughout which is good for guests who have a disability. Child friendly, large car park, vegetarian options.
Anita lewis . 2024-05-23
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Nice pub but the garden round the back got spoiled by the loud music being played through the phone and people asking if another table had any drugs. Usual crackheads. Shame really. In reply to your reply. It’s was the bit in the back. Photo attached
A A . 2024-05-21
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Visited today with the £5 offer. The carvery meal was gorgeous. The beef wasn’t quite ready and we chose to wait. The gentleman on the carvery very kindly came to find us when it was ready. Are we glad we chose the beef it was melt in the mouth tender. The whole meal was really good. I had a blip on retrieving my QR code on my phone duh. Lisa, Zoey and another you girl in a blue T shirt helped me. Thank you. Food was hot as were the plates. Staff were really good. Will return.
joylin . 2024-05-16
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I was very impressed with the pub. Food is excellent. Very friendly staff. Will visit again.
Carol Jones . 2024-05-16
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2253 Opinions
Had a great experience here,the food is amazing especially the roast potatoes and the vegan food option is the best I have ever had,Jayke went over and beyond for us and was patient as we had some payment issues.i definitely recommend and will be back here with family.
2551 Opinions
Food was clearly cooked from frozen and tasted absolutely disgusting. Service could have been better looked understaffed tbh. 3/10 would not recommend was so bad i was in a mood the rest of the day
1224 Opinions
As stated previously, lovely meal served by friendly & courteous staff. Only reason that I have not given a higher rating for atmosphere is that I believe that the Pendragon needs a major refurbishment, the furniture needs replacing & for months the ceiling between the main bar dining area has been damaged & needs repairing. Love going there with friends who know the pub, but would not take friends who have not visited before.
4186 Opinions
It was really friendly when entering when we were meet by Mike a lovely man that then sat us at the table. We had a great time the food was lovely would highly recommend this place to eat.