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4.5

Based on 908 opinions finded in 2 websites

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Nº 318 in 1625 in Cardiff

Nº 26 of 179 British in Cardiff

CUSTOMERS TALK ABOUT DISHES WITH..fishcreamfriedchickenchocolatebeautifulsalmoncookedsaladporkpotatoesbaconroaststeaklambfilletcheesesteaksgarlicrisotto

comment_iconOpinions

I had the brunch traditional breakfast it was absolutely amazing I couldn’t fault it in anyway at all, also the ice caramel lattes are brilliant

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Kieran Morrissey . 2025-03-02

MORE AT Google

Lovely breakfast and atmosphere, could recommend the pancakes and fruit . Sitting in the conservatory lets you feel as if you are in the Mediterranean rather than the middle of Whitchurch!

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julia render . 2025-03-02

MORE AT Google

Because was a credit to Brooks Brasserie. A first class meal, excellent service. We will certainly return

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Keith Burfoot . 2025-03-01

MORE AT Google

Mercedes looked after us and she was fabulous!

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Lisa Trigg . 2025-03-01

MORE AT Google

Mercedes was extremely helpful with the service. My risotto was a bit heavy for me but it was tasty.

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Maria Reay . 2025-03-01

MORE AT Google

Beca made this experience truly memorable. She was a breath of fresh air and was a real pleasure to have serve us at our table.

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Razwana Milton . 2025-03-01

MORE AT Google

Lovely welcoming Staff from the get go!! The Brooks Bistro salad isn’t just a salad….its a filling concertina of flavours. Prosecco with the bottomless brunch was fresh and fruity and didn’t taste like the mediocre bubbly often used at other restaurants. Thank you for a great lunchtime x

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Francine Gauci . 2025-03-01

MORE AT Google

Fab food and fab service by Olivia highly recommended

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Sharon . 2025-03-01

MORE AT Google

Brook Bistro the place to go when you want relax and enjoy yourself in the company of family or friends. The place is always full of people who are enjoying the food and atmosphere. The food is always excellent and the staff always go an extra mile to make sure you are happy.

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Rosemary . 2025-02-28

MORE AT Google

Beautiful food and excellent service. However, I had to query the bill as I had been charged for a dessert that I did not have. Unfortunately, the dessert I requested was not available. My friend booked the table and we were rather taken aback when the main lights were switched on in what appeared an attempt to hurry us out. It was only 21.20pm. Disappointing.

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Jayne Williams . 2025-02-28

MORE AT Google

Including a service charge on the bill means you will never get a 5 star from me. American pancake breakfast option was nice but the meat portion of the meal was minimal.

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Kyle . 2025-02-20

MORE AT Google

We went for brunch and really enjoyed the experience. The decor was lovely, creating a welcoming atmosphere. I had the vegetarian breakfast, and my daughter had pancakes with bacon and maple syrup. Everything was beautifully presented, and the ingredients felt thoughtfully chosen. It's a great spot for a relaxed meal!

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Aparna Jathan - Poojari . 2025-02-15

MORE AT Google

I was debating leaving a poor review, & when I read the owners responses to low scoring reviews and saw how rude they were, it made it clear to me that certain employees/owners there feel very comfortable to be rude to customers from behind a computer screen AND in person. So I now feel compelled to share my experience. I chose not to leave 1 star as the food was good and the waitresses were very polite, even making efforts to entertain my 10 month old son which was much appreciated. We paid the service charge in the hope that they would receive this. I never leave a bad review after one experience but this was our second poor experience and was particularly embarrassing and also infuriating for my partner and I. Most of my reviews are positive. On the first experience my pregnant partner was served alcoholic beer when we made it very clear that it had to be non-alcoholic (lager was her craving), also a waitress tripped over me while I was eating my food, due to too many tables being crammed into the room. But we were happy to forgive this. When we visited yesterday we were around 15 minutes late, we phoned ahead before our booking and were told that it will be fine, it also states on the booking site that this is fine. The other 6 people we were meeting we already in attendance. When we walked through the door we were met by the manager (man in a blue suit) or concierge or whatever he is. We told him the booking name and everything seemed okay. Until I tried to walk through the restaurant with a pram. This infuriated the suited man. He said to us "why didn't you tell us you were bringing a baby? That pram won't fit in the restaurant and now I have to find a high chair!" We regularly go for meals and we have never been told off for bringing a pram and a baby! If we needed to make them aware of this then it should be stated on the booking form. There is no option to add a baby onto your group. There is a special request section but as we've never had an issue before we assumed that we wouldn't need to mention it, as there was no indication on the form. I advise that this is updated. The tone that he spoke to us in front of the whole restaurant was embarrassing and infuriating as we felt that it was unnecessary. I just wanted to get away from the rude suit and in a fluster I tried to walk through the restaurant to meet our friends. As the tables are crammed in so close together I got stuck with the pram not even half way and stopped all of the kitchen team being able to serve the tables. Adding to my embarrassment. If we weren't meeting friends I would have walked straight back out. The suit then proceeded to tell us off again advising that we had to collapse the pram so they could store it away. I walked back through the restaurant, sweating at this point because the heating was on full blast. I took the pram apart to make it as small as possible. He took it away, we ate and we left. I could see that the suit was stressed and the pram/baby made him even more stressed but it's not our fault that too many tables are crammed into the restaurant. Had he politely asked us to collapse the pram, we would have had a nice experience. Sadly it resulted in the rudest interaction I've ever experienced in a hospitality setting. I'm already anticipating a rude response. You like to refer to CCTV to suit your side of the story. Obviously I don't have this tool to support my claim and unless you are recording sound (I hope not!) then it doesn't actually prove anything. However before you mention it I would like to know where I can find your CCTV policy please. This is required by law for GDPR purposes. I can't see anything on your website. Also, as I've mentioned a few times, there are far too many tables crammed into the main room and this raises a lot of Health and Safety concerns. I assume that you have an in date fire risk assessment? And this would highlight that wheelchair users cannot use the restaurant as they cannot exit safely and quick enough? This would be extremely dangerous. Looking forward to your response.

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Jake W . 2025-02-10

MORE AT Google

A lovely evening, really nice food, massive shout out to our server Kai, he gave the best service we’ve had in a long time, never had to wait for anything and was just lovely :)

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Josee A . 2025-02-07

MORE AT TripAdvisor

The venue was beautiful, the staff friendly and good quality ingredients used. It was a bit pricey for what we ordered, however I guess you pay for the experience too.

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ManSam88 . 2025-02-07

MORE AT TripAdvisor

Fantastic night out at the Brook Bistro for my 50th Birthday, amazing food and amazing service. Had the outside / conservatory all to ourselves, so it was effectively private dining. There were 20 of us in all, all the meals came out at the same time and were all faultless - and everyone was blown away with the quality. Highly recommended!!

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Mat J . 2025-02-02

MORE AT TripAdvisor

Overcharged, waited far too long for food, poor attitude of serving staff

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Clare . 2025-02-01

MORE AT Google

The brook bistro is the gift that keeps on giving. Their menu choices are amazing, every meal I have had there, I have loved, and there have been a lot over the years. A special mention to the newest starter on the menu; goats cheese and mushroom croquettes and of course, the delicious chicken supreme! The atmosphere is warm and welcoming, the decor is beautiful and the staff are friendly, knowledgeable and professional. The new terrace area transformation is stunning and I will be a return customer for years to come. If you are in Cardiff and you haven’t been there before, you’re missing out!

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Carly Maidment . 2025-01-28

MORE AT Google

The experience was nice, however the gluten free version was not gluten free, as a Ceolic this makes us very ill. Would not recommend.

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Jane Jones . 2025-01-26

MORE AT Google

Spent a wonderful New Years Eve at the Brook Bistro. We always enjoy coming here as the food is great and they are very dog friendly. 3 course meal at £49.95pp was good value for money but a glass of spritz/mocktail on arrival would have been a nice touch. I thoroughly enjoyed my meal (scallops, monkfish, lemon posset). My lemon posset was slightly runny at the bottom, don't think it was quite set. The flavour was gorgeous though. Overall, we loved our evening and would consider spending new year's eve there again.

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Joanne Rice . 2025-01-23

MORE AT Google

Myself and friends attended for a catch up after just moving back to the area. From booking till the after dinner mints we had a flawless experience. My wife absolutely adored Chloe and all the cheeriness she showed serving us and others in the restaurant. What a great job she did. food was absolutely beautiful. You could tell the produce was fresh. Portion for myself was perfect, a little on the large side for my wife, although very much worth the price my wife would have preferred a smaller option at a slightly lower price. Will definitely book again

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Kevin adams . 2025-01-16

MORE AT TripAdvisor

Me and my partner came here for brunch and we were both blown away by how good the food was. The staff were kind and attentive, the seating and atmosphere was comfortable and warm and the food was outstanding. They even had Big Thief and Sufjan Stephens playing in the background so they get extra points for great music taste also. Highly recommend, can't wait to return.

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Chris Edwards . 2025-01-14

MORE AT Google

Has another fabulous meal at the bistro. Food was excellent t and service was so good. The staff are so friendly and even though it was extremely busy, this did not reflect on the service. Just a lovely evening.

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Nellie010 . 2025-01-11

MORE AT TripAdvisor

excellent experience as always, fabulous food, great service in lovely surroundings

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Lisa Rundle . 2025-01-05

MORE AT Google

Brunch food was super yummy! Interior is nice.

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Emily Webb . 2025-01-01

MORE AT Google

Visited the Brook on two different occasions. First was in November and the food was beautiful. We both had a burger and a side of some fancy truffle fries to share. Our second visit was today 28th of Dec and we both ordered a Fillet Steak. I had a side of Cauliflower cheese and my partner some chips. The steaks were cooked to perfection and melted like butter. The black pepper & brandy sauce was delightful. The staff were also friendly and polite on both visits. Though even in a not too busy environment, it felt a little hard to get their attention sometimes and they seemed to all vanish when you needed something. This wasn’t such an issue in our second visit as we were in the conservatory, so they were attentive as possible. My only personal issue as per the menu(pictured), the steak, along with its accompanying tomato & mushrooms, were on a bed of drizzled Balsamic Vinegar. I have a few very specific strong food aversions and the balsamic drizzle wasn’t mention on the menu. So the smell alone made it rather hard to enjoy the rest of my meal, but thankfully after moving my food to the clean side of the plate and drowning it in the sauce pot, I couldn’t taste the balsamic. I didn’t say anything at the time as I genuinely enjoyed what I had and am incredibly anxious at the thought of being awkward or problematic but I feel from a dietary req perspective, if it’s going to be on the plate, it should be listed on menu. Just to limit disruption to the kitchen and people feeling awkward because they need to second guess what might come out to them. I don’t want to have to second guess every meal or ask if x, y or z will be on the plate every time I eat out. While this is a very niche req, hence the 4 stars for me, I would still say it is a lovely dining establishment and would encourage locals to pay a visit.

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Elise Hawkins . 2024-12-28

MORE AT Google

Brook Bistro exceeded all expectations! The atmosphere was cozy and inviting, the staff were friendly and attentive, and the food was out of this world. Every dish was cooked to perfection, with flavours that left us wanting more. We left completely satisfied and can’t wait to visit again. A true gem!

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alex Tanti . 2024-12-21

MORE AT Google

An absolute delight! The Brook Bistro offers a perfect blend of amazing food and impeccable service. Each dish was crafted with care and full of rich, fresh flavours. The staff made us feel so welcome and looked after every detail. It’s rare to find a place this good—we’ll definitely be back soon!

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John Marshall . 2024-12-21

MORE AT Google

Absolutely outstanding! The service at Brook Bistro was exceptional—warm, attentive, and truly made us feel welcome. The food was simply incredible, with every dish bursting with flavour and beautifully presented. I couldn’t be happier with the experience and will definitely be returning. Highly recommended.

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Dominique . 2024-12-21

MORE AT Google

We went for the set menu so the options were limited. Me and my partner both went for steak. Atmosphere is cosy and service was ok.

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Palida Singhanetr . 2024-12-17

MORE AT Google

Excellent Christmas meal on 15/12/24. Very tasty indeed! Brilliant service, as ever, by Chloe. Thanks so much!

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Melanie Hourihane . 2024-12-15

MORE AT Google

We had our Christmas family meal again at Brook Bistro, always top class. Good food, good staff and good place. Would recommend. Thanks Darren.

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Jane S . 2024-12-15

MORE AT TripAdvisor

I arrived without a booking on a very busy day for the restaurant, however I was able to have a table for lunch. The staff were very friendly & there was a good choice food. The food was excellent, & presented well. This was my first visit, but won't be my last. The restaurant & restrooms were clean and tidy.

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kathbri22 . 2024-12-14

MORE AT TripAdvisor

They have just cancelled a table for 6 saying they had a power cut. One of our friends that was supposed to eat here with us went past and noticed there were people eating in there and the electric was on. Would just like to add that before the owner decided to reply to me, the one that wrote the review, he phoned my friend and said I wrote this on her behalf. I did not write it on her behalf as I have my own mind. Whilst he was trying to say sorry for cancelling us, he was rude and aggressive and told her to take the review down. As she got off the phone, she was teary-eyed. We did try to phone the 2 numbers we had for them to ask why they were still serving but could not get through. She was contacted on a third number, which is very confusing. So dear Mr Owner, may I suggest you brush up on your customer skills so this does not happen again. Please feel free to contact me. Regards John

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John Townsend . 2024-12-08

MORE AT Google

Ate at Brook bistro on 7 December 2024 with 5 ex work friends for our Christmas get together. The food was amazing the service was even better. We had just finished our meal when there was a full power cut in the restaurant. As we had just finished we were prepared to pay for the lovely meal we just had. But the management decided to let us eat free of charge. We didn’t want to do that but they insisted, so each one of us gave the waiting staff £10 to cover the service. What can I say a great unexpected gesture. Thank you thank you thank you for every thing we had a great night regardless.

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Mair D . 2024-12-07

MORE AT TripAdvisor

Ate at Brook bistro on 7 December 2024 with 5 ex work friends for our Christmas get together. The food was amazing the service was even better. We had just finished our meal when there was a full power cut in the restaurant. As we had just finished we were prepared to pay for the lovely meal we just had. But the management decided to let us eat free of charge. We didn’t want to do that but they insisted, so each one of us gave the waiting staff £10 to cover the service. What can I say a great unexpected gesture. Thank you thank you thank you for every thing we had a great night regardless.

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Mair Davies . 2024-12-07

MORE AT Google

One of my favourite restaurants. Even as the dreaded Christmas menu arrives, you can rely on the Brook Bistro to still produce the favourites. Between us, we had fillet steak, lamb, and monkfish, all prepared to the highest quality. Yes, on this occasion, I succumbed to the Christmas pudding, which was creatively presented and delicious tasting. I'm also pleased to see the availability of red wine by the glass has been extended in range.

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Steve Morgan . 2024-12-04

MORE AT Google

Fantastic food and the service was friendly and timely, great place

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David Jones . 2024-11-30

MORE AT Google

I must say dinner was out standing But us 22 people mainly volunteers from Cancer research spend at least £1,000 on food and drinks.But were give a £57 service charge which I think is disgusting and over the top.Will never go there again.

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Gillian C . 2024-11-28

MORE AT TripAdvisor

Enjoyed a wonderful family brunch. The food was tasty and the atmosphere, festive.

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Ryan Jamieson . 2024-11-24

MORE AT Google

Booked a table for get together with large group of friends. Easy and efficient to deal with. Service friendly and everyone enjoyed their food which is a bonus as there's usually something with a large table order that doesn't go to plan. One thing to note though is the portions are on the generous side so probably not somewhere to go if you are on a diet.

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Liz Butler . 2024-11-16

MORE AT Google

Buena comida, un entorno agradable, excelente servicio. Reserve una comida un sábado por la noche con mi esposa. Amplio menú - entrante de vieiras era lleno de sabores, plato principal de pollo era sabroso y para cuando llegamos al postre decidimos que una porción de helado entre dos sería suficiente (teníamos razón). Una visita muy agradable ayudado por el personal amable y a algún lugar que me gustaría volver pronto.

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Mark7799 . 2024-11-06

MORE AT TripAdvisor

Really nice Bistro, the staff were great & the lamb Sunday dinner was very good. Worth a visit & we'll be returning in the future. Thanks x

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Rhea John . 2024-11-03

MORE AT Google

Absolutely loved the food, beautiful presentation and delicious. Had the carrot & ginger soup, Glamorgan sausages and Pork Belly. Lovely venue and service was impeccable, especially Olivia who went out of her way to make sure our food arrived at the same time and we were well looked after!

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Lauren . 2024-11-01

MORE AT Google

Fantastic food, superb service, and an amazing atmosphere. Our waitress (Olivia) was very friendly and the food was delicious. Will definitely be back

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Jim . 2024-11-01

MORE AT Google

Partner and I first time coming here. The service relieved by Brandon was very good he was very helpful and checked in sufficiently. The food itself was superb. We had starters and mains….no more room for desserts. Will definitely be returning…nice atmosphere too in the gazebo with the fire next to us! 5 star!!

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James Hodge . 2024-10-28

MORE AT Google

The best bottomless brunch in Cardiff, no exceptions. Great for meals and drinks as well. Definitely recommend

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Erin F . 2024-10-26

MORE AT Google

A lovely, cosy place to have breakfast with good friends and put the world to rights. Superb, even decadent, food. Staff were amazing for their patience and service. Recommended big time 👍

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Ian Love . 2024-10-20

MORE AT Google

Nice place. Good food. Most will not be disappointed. We sat by kitchen so a bit noisy as no doors to kitchen. Staff were attentive and polite. Very extensive menu.

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Brock Turner . 2024-10-10

MORE AT Google

Away with work so get the luxury of dining out every evening and this is by far my favourite place to come. The food never fails to deliver and the staff and manger are always so welcoming and friendly. Highly recommend

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Craig Davies . 2024-10-09

MORE AT Google

Hmm the evening for us started badly - got better and then got worse again. We went here for a celebratory meal for our anniversary. When we arrived we were offered a table right next to the door in the path of everyone and also told we had to vacate it just over an hour later! This had definitely not been told to us when we booked. We obviously declined and opted to sit out on the terrace. (Which in fact was a good option as the two inside rooms have so many tables crowded together you would constantly be knocked by people/servers going past - the noise level is also very high with so many people in a smallish space.) The waiter who served us first was lovely - in fact all the staff were, the problem being that there were just not enough of them by the time the restaurant was full. We had arrived early so did not realise just how busy it would get. Our starters and mains were very nice - although by the time the mains arrived the staff were stretched - my husband had to go and find someone as the promised sauce had not arrived after about 15 minutes by which time I had eaten most of the meal before it got cold. We could see the staff were busy and we were not in a particular hurry but when the plates had still not been cleared about 3/4 hour later and we had not ordered a pudding, we asked one of the staff. They cleared and brought the pudding menu but by then we felt we had had enough and decided to go home for some ice cream. If you like a very noisy busy place and dont mind waiting a long time its for you - but it is not somewhere I would recommend for a romantic evening!!

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Sallythewelshgirl . 2024-10-07

MORE AT TripAdvisor

Sunday lunch was GREAT. Polite and helpful staff. Very tasty food. Prompt service. Fortunately, they fitted us in with no prior booking THANK YOU. All good for me.

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Voyage68649680967 . 2024-10-07

MORE AT TripAdvisor

First time. Very impressive fabulous food. Great atmosphere in local village

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Patricia Troake . 2024-10-06

MORE AT Google

We were seated at our booked table at 6.30 and waited and waited for nearly 3/4 hour for our order to be taken . then had to ask the waiter to come over to take it. When it finally came it was missing the veg. ??? When asked the waiter were they were he said it didn't come with veg. It clearly did as it checked on the.menu.. as soon as we had finished our meal we where asked to move off the table as it was only booked till 8.30 (I wasn't aware of this) it doesn't seem right as we had to wait in the first place for our meal. The staff were rude and we asked for the tip to be moved off the bill. The reaction to that request was childish and unacceptable. Will not consider going again until the current ownership

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Sharon Ellis . 2024-10-05

MORE AT Google

Always a fantastic experience. The service is warm and friendly and exactly the right balance. The food is consistently excellent. Independent business run by people in the locality and their family. An asset to Whitchurch, thank you!

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Luke . 2024-10-05

MORE AT Google

A lovely evening starting off at the Veronica Lounge with cocktails and then a great meal. My Friend from New York was very impressed with the decor, the cocktails and the food, especially the belly pork. We made a great choice

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Deborah Bale . 2024-09-21

MORE AT Google

Food was delicious, nice varied menu and very reasonably priced. We had a starter, main, pudding and one alcoholic drink each which with a 10% service charge came to just over £50 a head. Ate here while staying in Cardiff for just one night and absolutely made the right choice! Sorry we're not closer to come back again!

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Katie . 2024-09-19

MORE AT Google

Amazing dinner with my partner. Absolut gem in Cardiff. We definetly will come back to it !

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borislav dimitrov . 2024-09-19

MORE AT Google

Had a two course meal with friends last night. Amazing atmosphere, steak cooked to perfection and the staff were so friendly and engaging! 10/10. My only criticism is that it’s not easy to park (this is coming from someone who doesn’t know the area).

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jesspugh0511 . 2024-09-01

MORE AT TripAdvisor

First ever visit, spur of the moment so very pleased with an excellent brunch, superb service with polite and friendly staff. Definitely with a visit and now on our go to list.

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Paul D . 2024-08-29

MORE AT TripAdvisor

Fabulous food as always! Have eaten at the Brook Bistro many times (brekkie, brunch, lunch & evening meals) and we have never been disappointed. The staff are all lovely, friendly and helpful. Would highly recommend!

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Karen Hewett . 2024-08-29

MORE AT Google

I’ve been here a couple of times now and this place does not disappoint! The food was perfect and the restaurant is beautiful. The staff are lovely really helpful and always polite. Would recommend this place to everyone 10/10 👌

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Garry Hastings . 2024-08-28

MORE AT Google

7 friends met for Lunch at Brook Bistro we all had the 2 course set menu it was absolutely delicious & excellent value highly recommend

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Bowenja . 2024-08-27

MORE AT TripAdvisor

As always fabulous food. Starter and Sunday Roast delicious. First class service. The brook Bistro never disappoints. Lovely relaxing friendly atmosphere. The salted caramel brownie is absolutely divine!

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Louise Bridge . 2024-08-25

MORE AT Google

First ever visit tonight, outstanding food and service , staff went above and beyond highly recommended

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Aaron . 2024-08-22

MORE AT Google

Lovely lunch. Great atmosphere. Food is well seasoned and delicious.

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Charlotte Bowles . 2024-08-21

MORE AT Google

Best breakfast I've had in years

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clive dann . 2024-08-20

MORE AT Google

This is my wife's review based on her visit with a friend on Friday night. It was an early evening booking and was OK until the last 10 minutes. The food was OK given it was an early evening special value menu. They were finishing their last glass of wine when the bill was brought without asking for it. Their table then became under surveillance from the restaurant manager who announced that they had outstayed their allotted time and the table was needed for other guests. When challenged, as there was no mention of time limit on the online booking and nothing had been mentioned previously, he became increasingly indifferent. This gave them a strong feeling of 'we've had your money now you need to go'. In their experience, this is completely unprofessional and rude. Handled the right way, they could have finished their wine on the terrace and not had the evening spoiled by his unwelcoming behaviour. We are firm believers in 'you reap what you sow' and we are part of the local hospitality industry. Brook Bistro was in some information that is shared with visitors to the area who are looking for somewhere to eat locally. Following this unnecessary and upsetting experience, it has been deleted. EDIT FOLLOWING OWNER'S RESPONSE: 'The owner doth protest too much, methinks'

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Alvin Jones . 2024-08-19

MORE AT Google

Fantastic service, lovely food. Such a nice evening. We were two couples celebrating 33 years of marriage. They presented us with 4 glasses of Fizz. How nice was that! This place is the nicest in Cardiff. We love it. Nice to have Welsh-speaking staff too. Diolch o galon.

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W R . 2024-08-18

MORE AT Google

Excellent meal celebrating my sons 20th birthday. Great food, great choice of food, great service, will definitely be back again!

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Billy Stephens . 2024-08-16

MORE AT Google

This was my 3rd time to this bistro and my husband's 1st time. We decided on the set lunchtime menu. Good quality and value for money. Staff professional, friendly and welcoming. Perfect once again.

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andrea1234wales . 2024-08-16

MORE AT TripAdvisor

Really looked after us by lovely staff and management , fab place, excellent meal and service. Fab ambience . Thank you.

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Deb H . 2024-08-15

MORE AT TripAdvisor

This remains our favourite place to go in Cardiff whether it be for a casual bite to eat or a fancy celebration. Darren and his team provide amazing service, atmosphere and food. Yes at times it can be busy which adds to the atmsophere but it’s consistent and keeps us coming back!

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sophakb . 2024-08-14

MORE AT TripAdvisor

We booked for 6pm and ordered from the menu including wines and a glass of cider. There were 4 of us dining, and two of us had three courses and two had just the main course. At 7.50pm the waitress was starting to remove the dishes and glasses, even though we weren't quite finished, and we were told that the table was required for another party at 8pm. We were visiting relatives in Cardiff and this was meant to 'top off our visit' but it somewhat put a damper on things. This was the worst dining experience we have experienced, and we eat at many fine restaurants both here and abroad, as well as on various cruise ships. 'Maybe we should have had a packed lunch in the nearby park?'

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alanellwood . 2024-08-12

MORE AT TripAdvisor

We had an absolutely amazing time at The Brook Bistro! The staff are all lovely and the food is divine, plus there are lots of gluten free and vegan options. The chocolate brownie was unbelievable… especially paired with an espresso martini! The staff couldn’t do enough to help and were super accommodating. Would definitely recommend 💖

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Lily T . 2024-08-01

MORE AT TripAdvisor

Burger was nice but chicken in the spaghetti was very dry and tough, starters were nice enough. Brownie was good but cheap salted caramel let it down. (Not hard to make in house and would have been so much better). Waitress kindly discounted the bad meal, but overall would I go back? Unfortunately not. Food just needs a bit more love.

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Bethany Ann . 2024-08-01

MORE AT Google

Firstly the drinks came out wrong, then after waiting 30mins for our mains they came out luke warm with our side that was fridge temperature in the center. My meal then disappeared for 1min and returned but the manager assured me it was a fresh meal and not just microwaved again which I feel is worrying when it come to a rice dish. Definitely won't be returning here.

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Coffee Coffee . 2024-07-24

MORE AT Google

Loverly place, see you next month

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Tesser . 2024-07-21

MORE AT Google

Delightful lunch ,great food ,service and atmosphere. Will return.

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Linny Edwards . 2024-07-17

MORE AT Google

Good vibe.... Good team.... Good food.... Reasonable price! Will return

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David O'Driscoll . 2024-07-09

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The food is good. What spoils it a little is how much the staff rush you through the meal to get your table back for the next booking. Which doesn’t make for a very relaxing dining experience. If you want a quick single course meal then it’s not a bad option. If you plan to have more than one course, without ending up with indigestion because the staff keep coming back to hurry you along, this probably isn’t the place to go.

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MR Griffiths . 2024-07-07

MORE AT Google

Sunday lunch excellent. Brilliant service and the food was faultless. Can recommend.

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Pamela Ireland . 2024-07-02

MORE AT Google

I don't normally leave reviews but the food and staff were lovely. I arrived around 8:30pm and they were able to find me a table. I ordered the mussels in white wine and cream and they did not disappoint. The food was lovely and the staff are really friendly. It says on the doors that they won the Food Awards in 2019, 2022 and 2023 and I can understand why.

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Joanne Barr . 2024-07-02

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I was looking forward to trying this restaurant for the first time with our family for a Sunday lunch, as I can no longer cope with cooking a roast myself. What a big disappointment. Slow cooked meat always tastes stewed, as was the case here. Unfortunately, I'll probably never go there again. For the record, I did tell the waitress that I'd left my meat because it was stewed rather than roasted. I can only imagine your chef didn't have proper roast Sunday lunches when growing up.

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ep . 2024-06-28

MORE AT Google

A bit disappointed after an evening meal with friends. The mains were tragic! We all ordered the seafood paella and we were given a bland risotto with a disproportionate offering of seafood. Two of us commented that neither of us had any squid (which it was advertised to have and at £21.95, you’d expect every advertised ingredient to be served ) so the waitress took our plates and returned them 5 minutes later. The new plates contained lukewarm food and were missing the peashoot garnish (not a big issue really, but put the effort into making the plate look presentable again). Our friend ate alone while we waited for our mains to be returned, which wasn’t great and no apology offered for the food mishap. We were served by 3 waitresses altogether, not one was particularly pleasant with their demeanour. For the prices charged, you’d expect better service and better food.

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Sophie . 2024-06-26

MORE AT Google

Lovely spot on their terrace. Great service and the French toast with bacon was delicious.

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claire morgan . 2024-06-26

MORE AT Google

Excellent Service. Really polite, kind staff. Food was fantastic

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Vicki Sal . 2024-06-25

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We popped in for breakfast and it was a great choice. Amazing food, quick and friendly service and very reasonably priced. Would definitely recommend and pop back when we're in Cardiff again!

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Jamie Scaysbrook . 2024-06-25

MORE AT Google

This is the first review I have ever written. The food was fantastic and fresh, great choice on the menu, and the staff were absolutely brilliant! The best service we have experienced in a restraunt. We had our baby nephew with us, and the staff were absolutely brilliant with him. Cannot recommend this place enough! Can't wait to be back soon! Thank you x

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Miss H Jones . 2024-06-20

MORE AT Google

Excellent service and the food was exquisite, honestly couldn't do enough for our group of 16 on the super comfy and cosy terrace. GO!! You won't be disappointed!!

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Katie Mulcahy . 2024-06-16

MORE AT Google

Great spot, plenty of choice. Just a little feedback: reduce the portion size of the desert & the price. (Or have a few mini options.)

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Davinia Bailey . 2024-06-15

MORE AT Google

We were a large party 34 - there on Saturday night . Food lovely, service amazing and staff so friendly and helpful x Great time had by all thank you so much

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JANINE Dougan . 2024-06-11

MORE AT Google

Lovely place with excellent service only criticism is there were only wine or cocktails gor an alcoholic beverage e.g. no bottled lager/beer

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Melvin Williams . 2024-05-27

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absolutely fabulous place,staff were super helpful and the set menu was great would highly recommend 👍🏽

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Paul Mussa . 2024-05-20

MORE AT Google

Got orders wrong twice, oner cooked Tuna

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Peter Gunner . 2024-05-12

MORE AT Google

Fantastic! Food was delicious, the staff were attentive and friendly. Darren the owner was very welcoming and made sure we had a perfect night . Thank you.

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Church Road Dental Practice . 2024-04-30

MORE AT Google

Great food, great service, lively atmosphere. Prices OK too.

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Gary Were . 2024-04-28

MORE AT Google

Me and my partner booked a table here for a Sunday roast - it was a surprise booking for my partner but I decided after looking at the menu and seeing ‘slow-roasted leg of lamb’ as well as the many Mediterranean inspired dishes. The food was incredible, it was fresh, quick to come out and absolutely worth every penny! However, the service absolutely outdid the food if that was even possible! We were warmly greeted and taken care of by multiple staff members who even helped me write out a Welsh birthday message for my friend! I have already recommended this place to my friends as there is nothing I can fault especially with the beautiful decor! We will definitely come back again😊

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Urbi . 2024-04-28

MORE AT Google

First visit today to The Brook Bistro, two of us had Sunday lunch - best ever had outside own home. One had fillet streak and another person had tuna ( both excellent). Granddaughter only wanted chicken burger!!!! and chef kindly cooked her one. Delightful and well trained staff.

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Sandra Mason . 2024-04-21

MORE AT Google

It was our date night, came over without booking upfront, seats were provided straight away even though place was busy, starters made with tasty and fresh products, I had tuna as main course and it was absolutely incredible!!! So tasty!!! And then coffee ☕️ that was actually HOT and tasty with delicious desert! Will definitely come back Thank you

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Gunel Selio . 2024-04-12

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