The best restaurants serving British food in Western NI

I'm a member of the leisure area. It has great facilities. Swimming pool sauna steam room and a fitness room to name just a few. Very clean. Helpful staff

We knew the restaurant was closed but when we arrived the bar was also closed We were going to meet family but nowhere to go. Very disappointing and we stay frequently in the hotel. Very disappointing and puts me off going again. Felt let down got an email saying restaurant was closed but no mention of the bar being closed.

Could be the best bacon cheeseburger I've ever had.

We had dinner here while we were in the Derry area. The service was good, and our meal was promptly served after ordering.

We went for a large family occasion Sunday lunch. The food was delicious and the staff were really helpful and looked after us well. Everyone commented on how good the food was. Lovely view too. Thanks for all, we'll be back.

Shocking Customer Service. I went here (Foyleside Derry ) on 29th August at around 11am for breakfast with family (4 people) . We ordered a Byrne Breakfast Soda, Waffles and Nutella, two teas a scone and a croissant. The ordering experience was good and we went to our table. Two of the party were just having tea and and scone and a croissant.. The other two the Byrne Breakfast Bap and the Waffles.. After 10 mins I began to wonder had they forgotten the Bap and Waffles. After 15 mins I decided to ask. At this point I was told abruptly by the female assistant (who took the order) that she was getting them ready (no apology for the delay). 5 minutes later (now twenty minutes after ordering) and everyone else finished and my Latte finished 10 mins previously a server appeared at the table. She announced..."Breakfast Bap" to which I replied "Yes here, but it's more like a Lunch Bap now" ....Her reply is actually why I am writing this review....She said to me...."Lovely Attitude"....Not, Sorry for the delay or can I get you another coffee......nothing but a snide reply. I was the customer and I was right in that a 20 minute wait was more than excessive for a Bap with two sausages and a poached egg. People like this don't deserve a job. There are so many people who could and would provide a better customer service. If you (Synge and Byrne) continue to employ people like this your business will not last long. It's not my thing to take the time to leave reviews like this but her disrespect for your business and your customers compelled me to do this. I trust you understand.

Bar food tasty 2 very good waitresses friendly and chatty Food was good and service was quick Might be an idea to have bar service outside would help with the massive queue at small bar A pleasant evening was had

I'm afraid I was very disappointed with my visit to the restaurant today because of the poor staff experience. I had visited Beleek Pottery restaurant many years ago and had great memories of it. This time, while the food was nice enough, the service was terrible! Three examples - when I arrived there were several people ahead of me trying to alert staff that they were looking for service. I added my voice and someone finally came out removing their ear phones, which I assume was the reason they couldn't hear that people wanted service. I ordered a quiche and salad which was fresh and tasty enough, and a lemon meringue which was OK but obviously several days old with sodden pastry and soft meringue. I asked the waitress if I could wait to take my coffee until I had eaten the main course. When I came back for it, she handed me the same cup of coffee which had been sitting on the counter for at least 10 minutes! I asked for a hot cup which she got for me, but I was astounded that she didn't think to pour me a hot cup of coffee. Lastly, a large group of tourists came in while I was eating, probably from a bus tour and they were queuing up. I had noticed that the top tier of the restaurant was roped off, but despite the arrival of this large group, no one removed the ropes. I also noticed dirty dishes piled up at the hatch not being washed for some reason also. So I would say, these staff need to be trained. They were friendly enough when I spoke with them, but clearly hadn't a clue how to give good service to customers. Given that most of the customers are probably tourists, Beleek Pottery can do better than this in terms of staff training.

We stayed as a group for girls under 15 Feile. What an amazing place👌. Staff were so friendly, accommodating and the food was excellent. Definitely worth visiting or staying over night. Something for everyone

Very tasty fresh meal. The homemade biscuits served with after dinner tea were just absolutely scrumptious. Friendly efficient team on duty. Very quiet spot would recommend

Beautiful little spot with a great selection of scones. Had a scone and an iced latte. Both were amazing, staff were really helpful and friendly. The entire menu looked amazing will definitely have a sausage roll the next time I visit.

Fantastic From start to finish! Cocktail making was brilliant with the best bar staff ever! Dee made sure wee had the best night and looked after all the girls. The door staff were brilliant crack especially Arlene! The music was brilliant! Safe to say wee will be back!!!

Good hot food served and what lovely staff Members and very very clean Toilets . everyone was served with a smile and the order did not take long and the prices are of a good charge. Thank you to our Host's and This Team is well worth a huge shout out of a big Thank you to all

This little cafe never dissappoints. Food wonderful. Clean. Great menu really goid and something for everyones tastes

Best fish and chips iv had and the most friendly staff will defs b bk again 100% service and value for money