The best restaurants serving British food in Western NI

I have been a big Brewers Fayre goer and I feel I have witnessed their downfall. The prices were always good and there were good deals and the food was often nice but the last time I went we couldn't eat because there wasn't enough staff and it was only open to the people staying in the hotel. On previous visits there I had observed that the seemed to be a shortage of staff. Over a few visits earlier this year there seemed to be the same staff there very often. They seemed very fatigued and it looked like they worked too hard. I have a feeling this restaurant may close down which would be an awful pity.

Could be the best bacon cheeseburger I've ever had.

We had dinner here while we were in the Derry area. The service was good, and our meal was promptly served after ordering.

We went for a large family occasion Sunday lunch. The food was delicious and the staff were really helpful and looked after us well. Everyone commented on how good the food was. Lovely view too. Thanks for all, we'll be back.

Food is flavourless, got the pasta, rock hard absolutely no flavour, couscous flavourless and dry. Wont be back.

Bar food tasty 2 very good waitresses friendly and chatty Food was good and service was quick Might be an idea to have bar service outside would help with the massive queue at small bar A pleasant evening was had

I'm afraid I was very disappointed with my visit to the restaurant today because of the poor staff experience. I had visited Beleek Pottery restaurant many years ago and had great memories of it. This time, while the food was nice enough, the service was terrible! Three examples - when I arrived there were several people ahead of me trying to alert staff that they were looking for service. I added my voice and someone finally came out removing their ear phones, which I assume was the reason they couldn't hear that people wanted service. I ordered a quiche and salad which was fresh and tasty enough, and a lemon meringue which was OK but obviously several days old with sodden pastry and soft meringue. I asked the waitress if I could wait to take my coffee until I had eaten the main course. When I came back for it, she handed me the same cup of coffee which had been sitting on the counter for at least 10 minutes! I asked for a hot cup which she got for me, but I was astounded that she didn't think to pour me a hot cup of coffee. Lastly, a large group of tourists came in while I was eating, probably from a bus tour and they were queuing up. I had noticed that the top tier of the restaurant was roped off, but despite the arrival of this large group, no one removed the ropes. I also noticed dirty dishes piled up at the hatch not being washed for some reason also. So I would say, these staff need to be trained. They were friendly enough when I spoke with them, but clearly hadn't a clue how to give good service to customers. Given that most of the customers are probably tourists, Beleek Pottery can do better than this in terms of staff training.

We stayed as a group for girls under 15 Feile. What an amazing place👌. Staff were so friendly, accommodating and the food was excellent. Definitely worth visiting or staying over night. Something for everyone

We were seated at 3.20 PM and gave our order almost immediately which was for one sandwich and 2 cups of soup. The waitress took our order and 2more tables at the same time. Both of the other tables were served their lunch and we were still waiting. This was 3.50pm . We then observed 3more tables being occupied and served and we were still waiting. My husband went to the counter to check how much longer we had to wait for our order of 1 sandwich and 2 cups of soup. He waited for almost 5 minutes before speaking with a counter assistant who said it would be a few minutes. At this time my husband noticed our 2 cups of soup sitting on the counter and going cold. At this point I told my husband we would have to leave as we had to meet up with family. The assistant offered no apology or anything. So our experience was not good

Visited here for two evening meals with my wife on Saturday and then back on the Sunday evening. I ordered the WV chicken burger and my wife had the beer battered cod. My meal was poor in that the chicken was tough and not that warm. My wife enjoyed her meal though, thankfully. No one came to ascertain how we were doing and how was our meal. Made mention of my disappointment to Kirsty, our server, when paying as I wasn't asked during my meal. Offered to call manager but I stated it was too late as my meal was already over. Went again on the Sunday evening to give them a second chance. Was served by a young chap called Ronan and ordered the beer battered cod, wife's suggestion, and she had a main course version of the ham hock croquettes and was well pleased with it. A different serving experience from young Ronan who called during and after each course. Well done to him, he restored my opinion and faith to what it had been previously when visiting here.

Fantastic From start to finish! Cocktail making was brilliant with the best bar staff ever! Dee made sure wee had the best night and looked after all the girls. The door staff were brilliant crack especially Arlene! The music was brilliant! Safe to say wee will be back!!!

A lovely cafe tucked away in a great location, especially on a sunny day overlooking the river. The cafe feels spacious and local art exhibits are right beside you. The menu is wide and of very good value- i would recommend the ‘hot honey halloumi’ dish or the pancakes for breakfast- great portion size!

My wife and I had our lunch here last Friday, (19 June). Welcomed by very pleasant helpful engaging staff. Very comfortable relaxing atmosphere Our food was delicious especially the seafood chowder. Would be more than happy to return.

Chicken fillet burgers ordered requested onions and mayonnaise see picture Onions not fresh and one little dab of mayonnaise Chicken fillet not satisfactory was a grey colour rather than white Rubbery chips Also way too expensive

This little cafe never dissappoints. Food wonderful. Clean. Great menu really goid and something for everyones tastes