The Rock Cafe in Fermanagh

We were seated at 3.20 PM and gave our order almost immediately which was for one sandwich and 2 cups of soup. The waitress took our order and 2more tables at the same time. Both of the other tables were served their lunch and we were still waiting. This was 3.50pm . We then observed 3more tables being occupied and served and we were still waiting. My husband went to the counter to check how much longer we had to wait for our order of 1 sandwich and 2 cups of soup. He waited for almost 5 minutes before speaking with a counter assistant who said it would be a few minutes. At this time my husband noticed our 2 cups of soup sitting on the counter and going cold. At this point I told my husband we would have to leave as we had to meet up with family. The assistant offered no apology or anything. So our experience was not good

A wonderful place in a fabulous setting, a short drive outside Enniskillen. It was relaxing as soon as we walked into the opulent early victorian and Italian styled reception. You can't fail to be impressed at how beautiful it is and how lovingly it has been maintained. Once stopped looking up at the ceilings and dome, reception was very friendly and welcoming. My room was stunning - overlooking the fountain and gardens to the side. Bed was very comfortable and room spacious as was the bathroom. The room was surprisingly quiet, which meant I had a great sleep. The real fires and smell of the turf burning was very welcoming and cosy. Food was excellent in the cellar bar. Breakfast was delicious and there was a great selection - the views over the lough was beautiful. Spent several hours in the pool, steam room, indoor and outside jacuzzis. It was well equipped, clean and quiet with views towards the lakes. Even though it was the weekend and the hotel was booked out it never felt busy - always relaxed! I loved my stay and look forward to a return stay. Needs more disabled parking as only a couple of spaces and had as the hotel was busy, so was the carpark resulting in a struggle for me to get to car. Lighting on the disabled access from the carpark, ground lights, weren't working or not switched on. Highly recommend for a really special breakaway that has the WOW factor.

Service could be better all seems to be rushed but I'll be back

Coffee and food is fine but service is very slow, cafe is full of dirty tables and there is spillage on the floor. bit dismal

We went here for our staff do on the last Saturday before Christmas, as expected it was extremely busy but we were seated within 5 minutes of arriving for our table, food & drinks were served without delay & absolutely delicious! I even got a few cocktails which were lovely. Never had a bad experience in the Crowes yet & very impressed with the service with a big group of us. Live music was also brilliant. 10/10 overall