Manor House Country Hotel in Fermanagh

Free upgrade to Premier Suite which was outstanding! Service and food is always supreme here and the spa /pool area is pleasantly quiet. Makes the perfect wknd escape!

You'll not be disappointed stunning views great food and great staff

Amazing hotel. So glad to have found it. Can't wait for my next visit

Lovely hotel was made very welcome

Fantastic stay as always at the minor house! Staff are pleasant and helpful, rooms are clean and beds comfy. Couldn't ask for a more relaxing stay!

Great hotel with amazing food included (breakfast). The spa area is clean and well maintained, the outside hot tub is a must in winter!

Beautiful facilities in a stunning setting. The staff could not have been more welcoming and helpful.

Fabulous stay,food was beautiful and cocktails,staff were so friendly and helpful.Hotel beautifully decorated for Christmas. Will definitely be coming back.Hotel has great views overlooking lake.Highly recommend this beautiful hotel

Just called in for dinner. Service was spot on, meal was well presented. Views from hotel looked great despite it being a cold dull afternoon in December!

Staff were amazing lovely rooms good food

The Manor House Hotel is a perfect blend of charm and luxury. Its idyllic countryside location offers tranquility while remaining easily accessible. The food is outstanding, with a menu of fresh, locally-sourced dishes which for me was a real highlight. Service is impeccable—attentive staff ensure every detail of your stay is flawless. The hotel’s facilities are equally impressive, including a serene spa, indoor pool, and beautiful gardens. Whether for a romantic retreat, family getaway, or business trip, The Manor House Hotel delivers a five-star experience. Highly recommended!

Food in beleek restaurant very overpriced and wouldn't fill a filling in a tooth. The cellar bar much better.spa great .Domestics noisy in the morning in the corridor very drafty

Ipswich connections makes this hotel on my top wish list and more.

Stayed for 2 nights and it was beautiful. The hotel is cosy and inviting. The room was fabulous and the bed so comfortable. Just one slight problem, the mirror in the bathroom is set back from the sink, so hard to put on make up, shave etc. A small double-sided mirror on the wall would be a big improvement. The pool is lovely, equipped with an outdoor jacuzzi and indoor hot tub, steam room and sauna.

Beautiful hotel , breakfast is lovely ,both bars are really nice , food was excellent, pool,hot tubs,steams all really nice , spa nice

Fabulous location in beautiful Fermanagh. Lovely hotel with a great Celar bar and restaurant

Absolutely wonderful hotel. The staff are friendly and provide excellent service.

Over 50s3 night stay included dinner on each evening. Lovey place to relax, well looked after by attentive friendly staff. Excellent food.

Romantic night away for a birthday treat, nice rooms although could do with smart tv for connection to Netflix etc, spa was disappointing as they allow families in and no real relaxing atmosphere as advertised sadly. Restaurant for dinner was ok, I had a chicken dish but this was poor quality, the steak was much better looking than my portion. Staff asked if it was a special occasion when we’re being shown to our table and I said yes a birthday and nothing was don’t about it, not even a slice of cake or a free drink. Breakfast was booked for a specific time and we had to wait 15 mins for a table which was disappointing. The hotel could do better for actual guests staying here rather than a few for all, slight modernisation of the tech in rooms would enhance business guests or anyone wanting to stay. The spa was the biggest disappointment, it’s just a pool and a couple of hot tubs nothing special and not relaxing with too many kids jumping around.

Absolutely awesome , wot a beautiful hotel with access to spa, pool , golf boats . It's got the lot . Highly recommend and value for money . 5*

Beautiful hotel in the countryside overlooking the lake, very relaxing, had a lovely room upgrade with view of the lake, great breakfast, staff so nice and very welcoming, will definitely go back again

Starter was disgraceful. Sourdough built like a brick wall.

Exceptionally disappointing! We had a family celebration for 20 last weekend and the four course meal was such a let down. The starters were mediocre, the main course was bland and basic. And to top it all off the desert was dreadful. The brownie was cold and hard, I’ve never seen children not finish brownies before, they were so disappointed!!!! It certainly was not worth a fraction of the cost. This hotel needs to up its game if it is to compete with many high quality restaurants in the hospitality sector. We will NOT be back any time soon.

This is a gem of a hotel , just back from the most relaxing stay. The beds are really comfortable with great black out curtains, the room is perfect. All staff are so friendly from reception , cleaning staff , bartenders & waiters they are all a credit to the hotel . The Belleek restaurant is outstanding, I will be thinking of the scallops , stone bass & honey brulee until my return , everything was cooked to perfection !

Amazing villa transformed in hotel, on the shore of a quiet lake, surrounded by golf fields. Beautiful swimming pool and whirlpool, and hot tub outside. The staff was very nett. Comfortable and spacious room.

Been to the Manor House restaurant many times before. Decided to pay it a visit again. Staff were friendly and delivered the drinks quickly. Food arrived shortly after and it was delicious. The price was moderate. Good place for dinner.

I recently stayed in the Manor House with my partner. Everything about the hotel was fantastic. The gym and leisure facilities was brilliant. The staff really couldn't have been more helpful. The food in the Belleek restaurant was incredible, made even better by the beautiful view of the Lough at sunset. The Fermanagh Honey Brulé dessert would be worth the trip alone! 10/10 would recommend to a friend.

Lovely hotel and the staff were very friendly.The cooked breakfast was mediocre at best- mushroom tomato omelette was as bland as cardboard.Buffet breakfast much better.The windows on the 2nd floor did not have safety catches and the bedrooms at the front pick up a lot of noise from the A47 road.

Lovely relaxing 3 nights staff friendly food great few years from we were here enjoyed it then enjoyed it now

Incredible hotel! The location is stunning, the rooms are beautiful, the staff are outstanding, and the food - 5⭐️ for quality, quantity, presentation and knowledge of allergies and intolerances. A wonderful stay, and we'll be back for a longer stay.

Stayed here for four nights we had dinner 3 nights in the Hotel and one night we eat cruising on the lake.Myself and one of our friends needed a gluten free diet we couldn't have asked for any better the food was lovely and also the staff we all enjoyed our stay impressive location looking onto the lake.One minus you can't walk anywhere other than down to the lake as everything is private surrounding the hotel which is very isolated transport essential

The nicest Hotel, so clean throughout the whole hotel. Staff are friendly & helpfully. A perfect place to go and relax.

Beautiful hotel with great food and lovely rooms. Some staff need more training in customer relations. On the two occasions I got the feeling they didn’t really want to be there or be bothered.

A brilliant 2 night stay. All staff are very friendly, in particular Cleona in reception and Wendy in the Cellar Bar and Bistro. Would definitely return.

We had a room with a terrible view. If you fancy a walk don't expect to go too far as most paths are restricted. The food was fantastic and the staff were really nice.

Was here for 2 nights' one of the most beautiful places zi have been. Rooms were awesome. The food was great. The staff was so nice! Will definitely return here

I can't honestly highly recommend this hotel enough. It is one of my favourite places to stay. That is why we had our wedding here and we were not disappointed. From start to finish it was all perfect. Una our wedding planner went over and beyond for us and it was the most amazing day in the most fantastic venue. The food was amazing and they had plenty of staff on to cater for our wedding party size. I would highly recommend anyone who is currently engaged to check out this hotel for their wedding. You won't be disappointed

Was there for a wedding, could not believe a TV to watch while you are in the bath.

I adore this hotel. Great staff and service. The food I beautiful and the views of the lake are wonderful too.

We had a fabulous 2 night stay recently. The hotel is majestically situated and this is equally matched by the beautiful decor and outstanding hospitality. We received an upgrade to a junior suite, with a stunning view over lower Loch Erne. The room was impressive, with a large bathroom, comfortable bed and a handsome seated area. We ate in the Cellar Bistro on our first night and we're so impressed by our culinary experience, good value and service, that we returned the next night when we had the same quality. The bar is wonderfully furnished with a variety of easy chairs and bar stools. The bar staff were cheerful as they mixed the cocktails that were reasonably priced and tasty. The pool and gym are well equipped and easily accessible. Breakfast was another treat, with a wide range of cereals, fresh fruits and cooked meals. I would have preferred a larger plate for my Ulster fry and believe that the potato bread should be fried and not grilled or toasted. For me, this was the only minor glitch. Well done The Manor House and it's super staff.

Beautiful spot , and beautiful grounds.

Manor House Hotel is the most amazing place to stay. My friend and I stayed 1 night for the Sip, Soak and Spa package and the experience was second to none. The staff were so friendly and couldn't do enough for us (especially the receptionists, the waiting staff and the masseuse Karen). The decor and grounds were exquisite and left us in awe at all the stunning beauty of it. The Spa facilities were so luxurious and relaxing. I had a massage by Karen who was awesome, so passionate about her job and ensured the customer was not disappointed and I most definitely wasn't. Her skill and technique was flawless. The food was divine, absolutely loved every meal from the dinner menu to the breakfast. There's not a single element of my stay that I could criticise. When I left I forgot that I had left my jewellery in one of the robes, I rang back and asked if they could locate. They did and very quickly and told me they would post them back to me. I was delighted and so grateful. I will definitely come back to stay here without question. I cannot encapsulate in words the experience of my stay here, you need to visit to believe it. Thank you Manor House Hotel.

Amazing venue, staff on the ball pleasant and very helpful

Great Trip to the Manor House it was my first stay and I loved every second of it the food was great and the service was the best around

My 4 sisters and myself Just spent a wonderful couple of days to celebrate my birthday in this beautiful hotel.From the receptionist to the bar staff the restaurant staff pool staff and housekeeping staff everyone was so welcoming and helpful such a lovely experience and will definitely be going back

I stayed here in March 24 Lovely hotel and views of the surrounding area and loch/lake in front of the restaurant Good food including the breakfast Nice friendly staff Will stay next time i am over that way

Excellent hotel, lovely hotel can't fault anything at all but what made experience even better was the staff , everyone of the staff made our already enjoyable stay even better

"It's what staying in a hotel should be like" Very welcoming, great service, choice of cellar bar or formal dining room, Fantastic accommodation and very comfortable.

Went for lunch in the cellar bar at the Manor House. Delicious food was served after our walk earlier in Florence House and Grounds. Location is out of Enniskillen so I'm unsure what you would do if staying a few nights here, although if you want to escape daily life then this is the place to go. Can't comment on the rooms as we didn't stay!

It has been a great stay all the staff have been excellent

Enjoyed a fantastic break at the Manor House, the location, facilities and Staff are all exceptional.

The Good: First time - high hopes left feeling flat... The hotel was spotless. The bedroom was exceptional. The spa was great. The food (cellar bar) was very nice. The location was superb. The views breathtaking. Breakfast was very good, as were the morning staff. Not so good: The keys on arrival didn't work. Minor and sorted quickly. There was no hot water in the room (unfortunate and not ideal). How this issue was managed was dire. After proving we weren't making it up, we were told, "I'll investigate this," and that's the last we heard. Unwashed and tired of waiting for the issue to be sorted, we gave up and went to the cellar bar (somewhat late) to get food. On the way down the freezing cold stairs, we noticed that the hotel common areas were also quite cold. Tepid at best. (Possibly linked to hot water issues, we thought). On arrival at the cellar bar, which was cosy, tasteful, and roomy. It was quiet. Despite this, we were left without being acknowledged for over 10 minutes. I eventually had to go look for someone to get us a drink and the menu. (4 visible staff). The menu we were eventually handed was the dessert menu, so I then had to go looking for the mains menu. Then, after dinner, it looked like the bar was closing at 20:30pm. So we moved upstairs to the residents' lounge, passing a few staff along the way. That's the last contact we had with anyone , we had thought there would be someone milling around taking drinks orders, but no, so we went to bed early as we didn't fancy the bar. Come the morning, we expected at least a mention of the lack of hot water. But it was never addressed again, even at checkout. In summary, this hotel is beautiful, superb location, stunning interiors, comfy beds, good food, but... it suffers a lack of basic hospitality and loss of opportunity. In dealing with quite a big issue of no hot water, we were cut adrift. Left waiting for any update or offer of an alternative to not being able to shower. The issue was unfortunate, it happens, not dealing with it or making an effort to content the customers was unforgiveable and really let the place down.

Had the most great time here. Staff, rooms, leisure facilities, gardens and food were all superb. Great value for money. Love it.

Very nice hotel, enjoyed the leisure facilities. Customer service was a bit of a mixed bag!

Beautiful hotel with amazing views. All the staff were lovely and very attentive! The food was a 5* And the SPA really nice! I recommend the is place for a really nice break with amazing food!

Fantastic hotel stay, staff were great, friendly and welcoming. My room was beautiful, clean and comfy. We dined that evening in The Cellar, very tasty and great service. Staff there were full of good conversation and attentive too without the falseness they actually took interest in their customers in the restaurant, very relaxing

Great staff and excellent customer service

Would liked view but that was only minor thing, has to be the nicest people & really relaxed atmosphere, well worth a look

We enjoyed a very pleasant short stay at the Manor House Hotel. All staff were very welcoming and helpful, a small issue at check in was dealt with very promptly and professionally by the management. The hotel room was excellent with a beautiful view over Lough Erne. The grounds are very well kept with lovely walks close to the water. Well worth a visit.

Fabulous weekend stay in February, can’t wait to return again soon.

Great experience, got upgraded to a nicer room for free. All the staff were great, very friendly and helpful

Very disappointing. Long wait for service, had to ask for menu. Long wait again. Food disappointing. Northern Ireland has some of the best meat and vegetables in the Europe. It was not evident when we fined in the restaurant. Such a beautiful hotel why not get a good chef and staff.

Stayed in the premier suite for the weekend and it was perfect. Good breakfasts and the restaurant was also delicious

Hotel is one of our favourites and we booked a package that included dinner. Really disappointed with meal in Cellar Bar. Poor choice on menu. We were initially shown into an empty restaurant totally devoid of atmosphere. We asked for a table in the bar and this was accommodated. Mediocre food with very little flavour. Dessert was a real disappointment and very poor value for money. We were celebrating my husband's birthday and we're sorry that we entrusted this meal to the Cellar Bar. The hotel however has not disappointed.

Beautiful hotel in lovely location, well worth the drive from Dublin haven’t a bad word to say about it.

Beautiful hotel with a touch of elegance. Good food and friendly, helpful staff.

A gorgeous hotel in the Midlands on lough erne.

We only went for lunch in The Cellar Bar. Food was very good . Location stunning .

Beautiful hotel and food was excellent at a wedding

The receptionist was unfriendly, unprofessional, unpleasant and aloof. As they say, first impressions last.

Have stayed here several times and love it. Such a beautiful location. Rooms are very nice and we were upgraded to a suite. Food was fantastic but it saddens me to say the service has deteriorated and the reception we received on arrival was not very pleasant compared to the other visits. Bar staff were not very helpful, we were ask to go to a different bar,downstairs to get cocktails. Hopefully on our next visit this will have improved as it is one of our favourite hotels in N.ireland to visit.

Omg amazing place lovely people

1st time at this stunning venue .Had the pleasure supplying entertainment for a wedding part from Manchester . Our equipment didn't travel to well and we had 1 or 2 technical hitches which could have brought the celebration to an end ,but i have to say The Hotel Staff ,Una ,Mary ,Jamie and my personal helper from the waiting on staff were all amazing and went over and beyond to keep the show on the road ,Thanks a million to you all

As usual can not fault our short stay at the Manor House. This must have been our 13th or 14th stay in the past ten years. We even booked to come back again in October before checking out. Our two young children (4 and 1.5) absolutely love coming back every time. The TV in the bath is a winner for our daughter. The rooms are amazing, brilliant size, clean and always and abundance of clean towels, tea, coffee etc. All the staff are absolutely fabulous and go over and beyond. It was nice to catch up with Frances, Gérard and Tommy again whom we have got to know over the years. We look forward to seeing you all again in October for another break away from reality. We wish the new directors every success in the days and years ahead but hope they do not make too many changes to the Manor House as it is simply amazing. The Roy's.

My brother and I had another great stay in a Junior Suite. Views from our room overlooked the beautiful grounds and marina. Loved the leisure facilities. The pitch and putt course was fun. Food was enjoyed in Cellar Bistro. Staff were helpful and friendly here and at breakfast and elsewhere. The icing on the cake was the evening dinner cruise on the Lady of the Lake. Even more memorable because of the amazing evening sunshine and sunset and the commentary by the captain. When our four night stay came to a close it was with a little sadness we had to leave hoping to return again soon. Thanks everyone for making our stay to celebrate my brother’s retirement such a pleasure.

Everything was very very good or excellent, a relaxing atmosphere in grand surroundings. Highly recommend

Beautiful Country Hotel. Lovely relaxed atmosphere in magnificent surroundings

I was there at a wedding it was some venue and food was top notch 👌 would recommend it for anything rooms were lovely and spacious and clean the grounds were idelic for a walk great hotel.

Amazing stay in this fantastic hotel. Staff were warm and friendly. Breakfast was varied and very well cooked. The breakfast room staff were particularly helpful and friendly.

Waited 45 minutes for my order, my friends order arrived within 20mins however we then waited another 20/25 mins. When it did arrive it was half the size of my friends even though we ordered exactly the same thing & it was very different to what l read on the menu! I ended up swapping with my partner & his was bordering on unpleasant. Apparently my wrap had fallen apart, hence the wait, however my wrap was literally the size & looked like,a child had put it together. I will never be back & l informed the waitress the wrap was really unpleasant.

Wonderful couple of days spent at the hotel. We were there for an Enniskillen foodie experience which exceeded expectations. Hotel did a fabulous job organising everything and Mark our guide was knowledgeable, professional and entertaining. Accommodation, staff and food at hotel were excellent. We had the pleasure of talking to Rosemary who is now running the hotel with great enthusiasm. We will definitely be back - the junior suite was an absolute delight! Thanks for a great time. Lucia and Michael Browne

We were welcomed by Erica on the reception desk who was a gem. We asked for a free upgrade which she accommodated but then we realised we wouldnt have a bed each so we stuck with the room we had booked which was a family executive suite. Check in wasn't until 4pm but our room was ready for 2pm and we were able to use the spa prior to check in which is becoming quite rare to find! Also check out wasnt until 12pm but you could stay in the spa after check in as long as you liked. A real treat!! Rooms: Large bathroom with amazing power shower. Huge bedroom with two king beds which were incredibly comfortable. Beautiful view overlooking gardens and fountain (which lit up at night). Food: Breakfast: Super selection. Silky smooth porridge was one of the best ive had. Also smoked salmon and scrambled eggs were delicious. Eggs were perfectly cooked. Lunch in Cellar bar...lovely food and so reasonably priced! Dinner was included....3 course meal in fine dining restaurant and it really was fine dining. Absolutely 1st class food. Couldn't fault it. Spa Treatment: Had a bamboo swedish massage. Never experienced this before. It was very different and I loved it. Usually in a spa, it is difficult to get a massage that is firm pressure but Linda listened to what I wanted and it was probably the best massage ive had in a spa. Relaxation room after was lovely. Leisure facilities: Loved the outdoor hot tub and indoor jacuzzi. Good sized steam room and sauna. Nice pool but a little small. The Leisure area is probably the only place I could find fault....a little dated and apart from 3 (heated!) loungers...no where just to lie and chill. Staff: Were all so friendly and helpful. We got an absolute bargin, winter warmer deal: £165 pp for 2 night stay with breakfast and 3 course evening meal and £30 credit. Loved every minute and will definitely be back!!

We had lunch and dinner at the hotel and every bit of food was divine, excellent food and service. The staff were extremely helpful and very accommodating.

Hi, My wife and I returned from a two night stay at the Manor House. I’d like to start by saying that the hotel and surroundings are absolutely lovely! The staff at breakfast and the food were also lovely! That being said the room wasn’t so lovely. To start when we arrived it felt like we had been thrown up into the attic. We arrived to the room and there seemed to be a crowd of housekeepers outside the door. When we went in we could straight away hear everything that was going on outside (passing traffic, water fountain, wind etc). That aside when we got settled I was on trip advisor looking to see if anyone had talked about use of the spa. We weren’t sure that we had access to the spa as we didn’t have robes in our room. I phoned reception early evening and asked if robes should have been left in the room and they said yes and that they would have them sent up. These did not appear! We said to house keeping the next morning who told us they would try and get us some but they hadn’t arrived back in yet! The following morning, as our breakfast was booked for slightly later (10:30) we decided to lye on. We were woken just before 9 by what seemed to be a housekeeping gathering/meeting outside our door. Other points on the room were that the towel radiator in the bathroom didn’t work nor did the main light in the room itself. Just small things that I feel should have been working in a 4 star hotel. On our second evening it was quite stormy to the extent that again we could hear all the that was happening outside. Also I was woken several times in the night by the wind humming through the window frames and something squeaking on what seemed to be the roof. It’s so frustrating when you come from a stressful job to somewhere to relax and don’t get a good nights sleep. The wind was coming through the window that much that you could feel the draught and the curtains moved. After been woken up several times durning the night, to top it off we were woken again by what sounded like a delivery lorry reversing at 7:30am. The hall on that top floor also could do with some sort of heating because you can feel the cold as soon as you come out of the lift I myself am a school teacher and my wife an A&E nurse and I must say we were disappointed with our room. We just didn’t have the relaxing stress free stay that we had hoped. When we went to check out I was waiting for the receptionist to ask me how our stay was so that I could tell her. She did not even ask!! Hence why I have taken the time to write this email. (room 610)

Just returned from first visit to this hotel. Had a fabulous two day break, staff very pleasant and helpful, excellent room and food. Really loved the Watergate Bar and Belleek restaurant. Will definitely return.

Just spent 2 nights here, absolutely loved it. Atmosphere, food, staff just brilliant. Special mention to Tommy, legend and asset to restaurant. The two girls on reception in the evening lovely, friendly welcoming staff. Hopefully be returning. Met some lovely guests too. 😊

Back to the Manor House for another family break. As usual a warm welcome at check in with efficient and helpful service. The rooms were clean and very comfortable. We slept very well despite daily weddings! I would have to note my concerns re mask wearing throughout the hotel. Staff were generally excellent but guests and in particular wedding guests were milling about public areas with no thought of masks or fellow guests. On the subject of staff I have to commend the enthusiasm and helpful attitude of the mostly young and somewhat inexperienced staff. We ate twice in the cellar door bar and on both occasions thoroughly enjoyed ourselves with good food and service. Overall an enjoyable stay and looking forward to a return visit.

We ate here twice on our 4 days boating holiday. Good service and very nice restaurant and just excellent tasty food.

Just had a BEAUTIFUL Sunday lunch ,the salmon was outstanding and the Roast Beef was GORGEOUS . Love this place .

Called in to Manor House hotel for a late lunch, apart from a bottle of hand sanitiser by the entrance there was no PPE worn by the staff who constantly got far too close, the plate that my food was served on was black in colour, I think this helped to disguise that it was also dirty, the toilets had not been properly cleaned, yes they had done the basics like cleaning the toilet bowl but they had not cleaned the doors, walls, cistern, handles, dryer etc. All of the waiters are young people, mostly teenagers, if they catch the disease it will probably be just like a summer chill, I am 70 if I get it, it will kill me, will I return NO not now not ever.

Great service and lots of space. Plenty of choice and generous portions. Food was delicious. Look forward to returning.

I have been to this restaurant on a number of occasions and have found it to be fantastic so when we went recently after lockdown I was looking forward to the experience. Maybe the issues have been sorted now but we waited 1 hour 15 minutes for our starter accompanied by like warm white wine. The waiter who was experienced seemed embarrassed by this service. The food was good but over 2 and half hours for the meal was a bit slow. I will try again as this is a really good restaurant with fantastic staff with a few post lockdown issues.

We were a party of thirteen age range three yrs to eighty yrs. We stayed for three nights and all had a wonderful time.We ate at the Cellar and at the Belleek and in both venues the staff were patient and attentive. The food was delicious and well presented.The rooms were clean and comfortable.It is our favourite place to stay when we visit Ireland.

Let me start by saying that I love this hotel.....generally....The 13th to the 15th January 2020, was very stormy and cold.Unfortunately so was the hotel..(cold that is).We were shifted to another room which was an upgraded room, but once again it was cold. The second night it did improve.The food was a bit of a disappointment however.We actually ate out the second night because of it.At breakfast, people either side of us were disappointed at the quality. The ulster fry was poor. The waitress was very polite and no one complained outwardly.That said, my kipper was excellent.Had the entire building been warmer, I wouldn't be complaining

Nicely situated 4 star hotel, with pool, spa, gym facilities. Variety of dining options from bar-food to fine dining.

The family were celebrating Mum’s 90th birthday and it was truly a memorable occasion. The hotel was lovely, the food was delicious and the staff were amazing. They made Mum feel so special and everyone was so pleasant and helpful. We will definitely be back.....well done and thank you Manor House.

Visited here as part of a group. Had booked by telephone but when arrived a waitress told us there wasn't a booking for us. The waitress give us a menu then told us we couldn't order from the other menu. When we looked into the poi t of the other menu it turns out the standard/typical menu is not available to larger groups (there was 9 of us). The waitresses attitude was very off putting and we were considering leaving. A young man who I assume was the manager (dressed in black suit, dark hair and had a beard). Came to our table and was a real pleasure and a credit to the hotel/restaurant, so a big well done to him. He couldn't do enough for us and was great with the kids.The quality of the food was good, not a large quantity of food on the plates (if that's your thing), service was quick, the atmosphere in the cellar is very nice but we did think it was a little expensive for what you get on the plates (but the quality is good).If you are staying at the hotel or passing it is worth a visit but I wouldn't be travelling out of my way to it for lunch.

We chose this venue carefully for a reunion after considering the Lough Erne resort and Killyhevlin. What a wrong decision! We were really disappointed by the attitude and unprofessionalism of the member of staff dealing with us. One member of the party had dietary requirements which had been explained to staff when booking and were indeed typed on the page when we checked in for Afternoon Tea. As soon as it was delivered to the table, we tried to explain that the top layer of the cake stand had not been altered to cater for the dietary needs. The waiter was arrogant and unhelpful and tried to tell us it was fine ... there was only a little of the allergen in it !!!! HOWEVER, “A little” would be enough to send for an ambulance!!!!! In the end the member of our party only ate bread products.... nothing sweet was suitable. This lady has had so many positive experiences in other hotels and even gave the waiter an example of what she could eat e.g a shortbread biscuit, but nothing arrived! The pots of tea were cold after about 20 mins and one of us eventually got a fresh pot when we more or less pleaded for it. We have never complained in our long lives and have done lots of eating in lots of establishments! What a shame our reunion was spoiled by arrogance. Thanks to Ollin Beattie being so understanding and lovely, we got a reduced bill. A true gentleman.

I am not sure what has happened to this hotel since last year but it has changed not for the better! The reception staff are very unfriendly, a smile would be nice and a helpful attitude would be good..The room was far too warm with only a desk fan to try and cool it, we had to run it all through the night so sleep was not that easy. We dined downstairs in the restaurant bar which was very very disappointing indeed! Service was slow and unprofessional, the food was terrible, the chicken strips that one of the children had were so tough and over cooked he couldn’t eat them! The other child’s pizza/ flatbread was microwaved and horrible. My steak was not cooked the way I had asked and was well done and not very nice. I really can’t believe the awful experience we had after a lovely stay last year hence our return. Simply disappointed.

It is a very amazing hotel A dream to stay in. Excellent rooms. briillant views and a very luxurious feeling overall