The best restaurants serving British food in Poole South West

I cannot belive that the coffee machines (yes all of them ) are still not working after a week . We lose out on the breakfast deal becouse you have no coffee. All they have to offer is tea.

Bit like a crèche. Cheap beer and average food.

New management haven't got a clue what they're doing. Avoid!

Felt ripped off. The main meal I ordered was woefully inadequate, more like a large starter than a main course. £17 for one Thai fishcake with one fried egg a very little slither of carrot and a slither of pickled ginger and a handful of pea shoots. A nice Thai inspired salad or some stir fried noodles with it and a dipping sauce would have transformed the dish. Very disappointed.

A long running rumour has it that The Quay is closing. Not very busy and no atmosphere this visit. Most of the real ale pumps were off. The Quay was our favourite Poole 'spoon and is in a great location. We hope it doesn't close.

Don’t bother. Save your money. Possibly the worst take-away I’ve ever had. Complained via e-mail and phone but I was wasting my time. Even my dog didn’t want it! Such a shame because the lads behind the counter were so polite and helpful to customers- if only their food was as good.

So-so disappointed, we went there as it was a friend’s birthday and had pizzas but they were as tough as old boots, the knives would not cut through the base, when I tackled the waitress she said it was the way we cook them! I’m 75 so had many pizzas in my time and this is way down my list. The sweet course was nice but at £9 + the slice of cheesecake is the smallest I ever seen and they didn’t even give you a fork so had to use my finger to get it on the spoon. What a let down for a high class area!!!!

The Sunday lunch was delicious and very generous. I would highly recommend as the service was amazing too. My husband had the aubergine lasagne which was cooked to perfection

Lovely stop off on a very windy and cold Valentine's Day. Purchased the apple cake, carrot cake (very generous portions I may add) which were delicious 😋 with a latte. Lovely staff and dog friendly, been before so happy it was open during winter period.

Disappointed with choice of hot food for lunch on a chilly cold December . Rolls etc so cold in chiller - soups as usual, so modern unappealing to older people like ourselves. Tasteless beigel , tasteless coffees and the cakes not very exciting. Will not return - will make sure we eat before we get there. Very disappointing.

Only wanted something quick and easy to eat and we walked past here and decided to give it a try. Not bad chips at all not too pricey you do sometimes get chippy's being stupidly expensive but was reasonable. Service was polite and we had freshly cooked chips so couldn't argue with that.

Booked a table here as we were going to a Valentines Concert at Lighthouse - we have always tended to do this as there is nowhere else within easy walking distance and it means we can be sure of a parking space if we arrive a couple of hours before the show begins in the theatre. The day beforehand we were sent an e-mail to say the menu was a special valentines one, and although the food on offer wasn't our favourite food we decided to stick with it. I might also add that with the booking comes an instruction to say that we can only have our table for an hour and a half. We arrived ten minutes early and saw that there were already two other couples seated, so we went in and were shown to our table. We chose our starter and main, but decided not to order a third course until we'd finished our mains, in case we were too full. The first course arrived very promptly, and was good - and this, combined with the fact that they had obviously made an effort to make the restaurant look cosy, lulled us into a sadly short-lived sense of security. I repeat that we had been told our table would only be available to us for an hour and a half, so after waiting another twenty minutes for our main courses, during which time we were fairly certain that we saw it being delivered to another table, I alerted a member of staff and said I thought we might have been forgotten. Off she went to the kitchen, and within a couple of minutes it arrived. So far so good, sort of. Our waitress was apparently new, and only on her second ever shift, according to what we heard her telling other people. This does not excuse the fact that an hour and a half after we had arrived, by which time we should have been leaving, she had managed to completely ignore us even when she went to adjacent tables, so we were left for almost half an hour staring at our uncollected plates and with no opportunity to order a sweet or coffee. Eventually we were able to attract the attention of another member of staff and explain that we had been ignored and that it was now too late for us to have a sweet or coffee as the concert was starting within a short time. She was extremely apologetic and spoke to the person I believe was in charge, coming back to tell us that we were being given a 10% discount for the appalling service. That was kind of them, but it was also the last time we will ever eat there. It has had various incarnations over the years but there have always been problems of one sort or another, and frankly we have had enough. This place could be a little gold mine if it was run properly, but...