Jazz Cafe in Poole - Phone Number, Reservations, Reviews

Truly awful. This place seems to go from bad to worse. I've come here a few times and apart from the stink of dogs the prices are now truly unethical. I paid £9 - yes, NINE POUNDS sterling for a COFFEE and an ICE LOLLY. I should have refused but I just told them I thought it was disgusting. What right do they think they have to rip people off like that? Truly disgusting. Avoid. Avoid. Avoid. On principle.

We arrived at 15:50. Told they were stopping food so had to order quickly. At 16;25, the table next to us received burger and chips. Complained and told “they forgot his order”. Says everything. Not interested and the staff stand around aimlessly.

What a gem of a place. Right on the beach and dog friendly, this cafe is open for breakfast, lunch, dinner. Just enjoy a beer or coffee or have something off the menu. We had a ciabatta which came with skinny fries and salad and servings are huge! We shared and our friends shared chicken nachos which was also huge and delicious. Lovely staff and really welcoming compared to other pretentious beach side restaurants we tried (rock water is very unwelcoming, everyone head to toe in Zara with wag friendly Louis bags) . Sorry not to have visited Jazz on a music night as I bet it is epic! I’ll be back time and again

Great food, lovely atmosphere but very dubious that there was one price on menu outside and inside some dishes were more expensive… difference of £7 for a platter! Telling a member of staff about this I got a shrug of the shoulders and no comment! Staff not really engaged at all. Pity as place looked great and food was good quality if expensive as expected in the area.

I don’t think I have come across a more un-family friendly place than the jazz cafe. No highchairs just booster seats which is not suitable for babies and even worse no baby change. Food was disgusting, fatty and stone cold. We won’t be returning

No food served between 12-12.30pm which is such a shame. (Breakfast served until 12 and lunch from 12.30). We had to go and amuse ourselves for half an hour but we did get our order taken by 12.30 and were served 10-15 mins later. Food and drinks were both good. Bit pricey but everywhere is these days.

A very nice setting just off the boardwalk between Bournemouth and Sandbanks, with a pleasant outdoor seating area and nice seating inside. That's the good news. The bad news is that it is ludicrously expensive, there are no costs shown for the coffee or tea so it is a 'surprise' when you get your bill. Served by a young man who seemed to have no idea of how to operate the machines or the till so took ages to be served, then the young man disappeared into the customer toilets for 10 minutes (a queue was forming outside) and when he left, no sign of washing his hands or using the hand dryer. So I pity the next customer who were served coffee / tea / cakes by him..

I love the decor and atmosphere at Jazz cafe. it's really worth visiting and seeing for yourself. food and coffee delicious. dogs welcome

£17.25 for 2 coffees and 2 hot chocolate’s that tasted of warm water absolute rip off, won’t be returning The place is pretty filthy too !!

Haven’t been here for years. Same luke warm luxury hot chocolate! The reason I never came back from years before. The toilets are a disgrace. Light fitting hanging out the celling. Toilet paper holder broken, loo roll all over the floor. I’m actually shocked it hasn’t changed or improved for years since I’ve been here. It’s exactly the same! Disgusting. It’s up for sale! You can tell they have no care in it anymore. Although it’s still just a bad as it always was!

wonderful decor and atmosphere. very friendly staff. the food is very good, I recommend the shared board.

Such a bad visit, reminded me of hospital food, but the food I’ve had recently in hospital is better, way too overpriced for a quick lunch of a sandwich and jacket potato, microwaved too, poor potato didn’t see a glimps of an oven. Salad was so old it needed a new hip and was just dirty and run down. Just seen it’s up for sale, hopefully new owners will know what they are doing and it can thrive again ( and the lettuce)

Food extremely overpriced and dripping in grease I couldn’t eat it! Staff were nice and lovely setting for a drink but would not recommend it for food.

Been here before as a couple and it was fine but expensive however went today with two under 2years old and no facilities ! No baby changing area and there were a lot of mums with babies in there at lunch time ! No high chairs just booster seats so useless for under 2s ! Had to sit with 7 month old on my lap whilst holding her lunch in the other hand then nowhere to change her or her sister ! Another young mum asked as her very young baby needed to be changed but no provision

Their own website out of date with opening times. Yesterday they were shut by 3pm. It takes less time to update a website than to make a coffee! Shore road kiosk was open and the view was better.

I don’t usually send reviews but I hated my time here. I ordered a burger which was standard no issues but the manager was HORRID! So entitled and rude to their staff, bless them.

Got here 2 minutes to 12. So breakfast had ended and you can’t order lunch until 12.30. But got told to queue as we could order but we wouldn’t see it until after 12:30. We were fine with that. Queued for 15 minutes and we can’t order food. So then waited 15 minutes to queue again to order over priced food. While sat next to a dripping ceiling. Buckets around us and lights on where the drips were coming from, electricity and water… really? All the while trying to entertain a 2 your old and a dog. So can’t say will come again.

The cafe is in a lovely spot on the Sandbanks beach, and was a cosy retreat from the awful weather, with a lovely open fire. Nice atmosphere and dog friendly. BUT...very disappointed to have to line up to order, and hot drinks are made while you wait, adding to the waiting times. It took me 15 mins to place our order. If the cafe can't cope with table service, please at least bring over the hot drinks once made and keep the line moving. There was a waitress standing around the whole time I was queuing up, adding to the frustration. The big breakfast was tasty, however i wanted something smaller, but there wasn't an option to order a small/half breakfast. The sausage and bacon were delicious. We went back later in the day to get coffee/cake and faced with the same annoying queue to order/wait for drinks. We didn't return.

Such a great place to come to relax and unwind. The staff are brilliant vans make it a nice atmosphere to be in. They make the best coffees and hot chocolate by far. It’s a dog friendly cafe and they are all made to feel welcome. Make sure you visit

Went for lunch and ended up chatting to the owner, got invited to the jazz night that following week with live music. Fantastic time.

Occasionally pop in for a coffee and croissant…never really noticed prices, on this occasion my wife said to me that she had just paid £16.50 for 2 coffees and 2 croissants at the counter (not table service) on checking the menu we had been charged £4.50 for each pastry…by comparison we had recently returned from Palma, Majorca, we visited a bakery in the heart of the city on 3 occasions and were charged €7 for exactly the same, and the croissants were freshly baked twice the size and warm….

It’s kind of a weird set up charging £15.95 for a full English selling it as the big daddy but no choice of a small daddy? Essentially it meant you got 2 eggs and if you ask if they can be poached it’s a flat no and forget brown toast. We sat outside as there is a superb view and the weather was lovely. The tables are wobbly and cannot be rectified as they are actually broken. The coffee was surprisingly nice to be honest. You order inside where who I imagine is the owner is ruling a number of staff with a rod of iron. You can see in the kitchen which doesn’t look great the whole place could do with a good clean and refresh including the service style and menu. Such a beautiful spot inside was very quiet where other places we had past on our bike ride were fully booked and no chance of a seat. Location is the only selling point I’m afraid 😧

This is a relaxed nice friendly place to stop for a coffee or to eat. They do a great sharing fish platter with salt & pepper quid, whitebait, mackerel pate, smoked salmon, salad, bread, crackers, olive oil & balsamic. It cost £29 & was a bargain as it was so generous it could have easily fed three people.

We popped in during the recent heatwave as my dogs needed to get some shelter from the sun. There were three of us but we decided to get the sharing fish platter for two and share it amongst ourselves. Wow, what a surprise, it was...

This place is totally disorganised staff running around like headless chickens. We were going to have food but did not risk it. I sat on the terrace staff kept walking past at no stage did they tell me to go inside to order just left...

Amazing atmosphere, nice friendly smiling staff. Delicious seafood and fish. Best coffee in Dorset. Thank you for a lovely evening. See you soon.

Don't go here apart from a coffee food is bad and the starters and main course all came at the same time! White bate tasted frozen and the burger was served on an old bun. Ciabatta bread as a starter was a taste less white...

I bought 4 Lattes and 3 Hot Chocolates and took them to our spot on the beach.All agreed that the Lattes were unpalatable.The overriding taste was hot water and milk.The hot chocolates were okay. I would have returned the Lattes but it was a 4...

Waited longer for one of the 3 meals. When asked the waitress, she was quite rude and told me it was coming. When jacket potato finally arrived, beans were freezing. Waitress again was rude when asked if it could be warmed up. No apology for...

Great location, but totally underwhelmed by the food and prices! £13 for a jacket potato, who could mess that up, well they did! No wonder that we were there today between 11.30 and 2pm and not many people having lunch!! Wonder why?? Prices and quality...

We went to our first jazz night last night. It was a fantastic night out. Kevin the manager is very welcoming and he and his staff worked so hard all evening, ensuring all the customers were well looked after. The band were excellent as was...

We came to the Jazz Café for our company summer party for 2023 and it was easily the best yet! Everyone, including the staff, had the best time and everyone is so friendly and organized! The food was incredible, location is gorgeous and Maia and...

Awful, over priced dump. This place will always do well because of its location. The food is so so expensive for frozen rubbish. £19 for scampi & chips, do not bother it was tasteless and soggy, The Chine a short walk along the beach is...

Standard packet food at really high prices. Manager was gormless. Staff were really unhelpful & didn't have a clue about allergens etc. They don't cater for vegetarians or vegans at all. Beware the tomatoe soup is made from egg shells, according to the staff! We've...

Poor service, has to queue for ages - more like a canteen than a restaurant. Obviously frozen food. What a shame.

We always visit when we are in the area. Relaxed ambience, friendly staff and wonderful location right beside the beach.

Great t cafe for food ,really usual spot and decorated uniquely and very interesting . They put on live jazz bands ,even if thats not your bag it doesn't matter ,creates a good vibe to sit and watch the world go buy . Situated on...

Great location close to the beach for a spot of lunch. Expensive menu, however, great food and coffee. Lovely ambience and decor.

A May bank holiday visit, the sun is shining, and the view alone looks to be worthy of a premium price... Two full English breakfasts at £16 each, a cappuccino and Mocha, total £40. The breakfast plates were served cold, sausages undercooked, and service average...

Very disappointing. Staff uninterested and rude. Ordered croissant and coffee. Was burnt and got told they were all like that. Suspected it had been reheated from day before, certainly tasted like it. Ordered chips and chicken for my grandson, awful. Huge queue. Toilets somewhere to...

Lovely place cosy fire burning staff very friendly and lovely Latte almost on the beach for a lovely walk dog friendly too

Lovely atmosphere especially with a log burner. Staff very friendly and service was very good also coffees were great. Met a really nice local couple who had a very lovable dog and were so friendly.

Total day robbery - £ 4.25 for a small take out Oat cappuccino! Won’t be going there again - no need for such high prices

A very cozy place to visit. We had coffee and cakes. Apple cake was delicious. Staff is super friendly.

Beautiful Saturday lunch 😋 Very quick service literally order on till 10 minutes later food was on table very good quality and well presented thanks jazz cafe team

During the staff taking our order the boss decided to bomb his staff out in the most awful manor. The way he spoke to them, threatening their wages because they had allowed a customer to make a slight change to the dish they had ordered....

Negative energy from majority of the staff. Food presentation was unnecessarily excessive and poor table service in general. Shame as it is in a wonderful location, shame the standard was so poor. The hot drinks were very well presented though

The cafe is in a great spot adjacent to the beach. We popped in one lunchtime and were lucky enough to catch a jazz session. We had the toasted ciabattas for lunch which were nicely presented and delicious. The cafe is very popular and gets...

Great atmosphere. Only had drinks and cake but all was lovely. Food looked really good. Nice staff. Would go again.

Outside looked busy and it was 17:35. I went in to see if they were still serving only to be barked at by a lady at the till that they were closed. (Nothing was mentioned by a girl clearing tables) As I am in the...

Great, friendly atmosphere, lots to choose from. Delicious croissants and amazing special hot chocolate. Defo return if back around the area.

Always enjoyable perfect spot to visit by the beach good vibe in the place , would visit again next time we are in sandbanks

We have been coming here for over 20 years. It’s location is excellent and being dog friendly is an enormous bonus. We attended today and were shocked by the price for what was an ok but not outstanding meal, which for the price we paid...

Great place to walk to from Bournemouth about 3.5 miles down the prom .Very interesting place . good food great coffee ,really nice place to sit and chat . good food ,defo recommend.

Nothing on the menu for vegans so watched while my family ate as one of only a couple of places open in the area at this time. Very dismissive attitude but not a criticism of the young staff working there as they said it's not...

Complete belligerence from the service desk about refusing to remove a sausage from a plate of food to make it vegetarian friendly

Went for brunch upon recommendation. Spent 10 minutes queuing to place the order but they don’t have enough staff to take orders quickly enough to keep the queue moving. There were four people in front of me when I joined the queue and it took...

Very average food, u have to queue to order & pay for, so very little service involved Way over priced for a sandwich, chips and a cuppa at over £21 Very poor value for money I walked away feeling I’d been robbed

Absolute rubbish. Check that they have ice cream before you get in the queue. They advertise it on a big sign that they place outside when they open but then only have 3 flavours in the winter of which 1 was empty.

Underwhelming, overpriced and staff who have no manners. Empty tables filled with dirty plates, cups and tissues, staff rude about a noisy child in half term week, over £15 for 2 coffees & hot chocolates. Won't be going back.

Frosty February and not many places to relax and enjoy a latte inside a cosy cafe. This place ticks a lot of boxes. Seating could be more comfortable but lucky to get a seat next to the fireplace. Very busy at weekends when there is...

Our first trip to a Jazz Evening at Jazz Cafe, and it didn’t disappoint. The food was excellent (perhaps the portions were too big, especially the cheese board…), the music and atmosphere matched the quality of the food. One point, one of the tables didn’t...

Poor standards overall. The welcoming energy from the moment walking into jazz cafe felt unwelcoming and unfriendly. There were some tables occupied, but mostly unoccupied filled with dirty tissues, dirty plates and used cups. It was difficult to know where to sit but with a...

Busy but lovely atmosphere. Great coffee, lunch just delicious . And the bonus of allowing dogs made it just perfect Thank you

Lots of space for us and the dog, and jazz background music. Nice coffee and cake and ambience. Not too crowded and gave us a rest on our walk.

Fabulous little place right on the beach. Staff were really friendly and the food was amazing - we popped in for breakfast. If we visit this area again we will definitely be returning. Highly recommend even on a wet and windy Wednesday in December!

Been popping in since the place was taken over in 1991 (I don't live in the area but am a fairly regular visitor). Yes, there have been queues. What do you expect at such a popular venue? Service always friendly, and even when it is...

Awful breakfast. £13.95 for overcooked scrambled eggs containing pieces of shell and hard lumps of egg, a burnt sausage and 2 pieces of cheap bacon which looked as though it had been sitting on the grill for a week. Cafe was empty so unsure why...

Excellent coffee served by friendly helpful staff topped off with the best sausage and egg breakfast sandwich followed by a walk along the beach.

A nice atmosphere. Good fast service. Food pricey but very good quality and good portions. Lots of outdoor seating for when the weather is nice

Massively overpriced, paying for location only. Fish and chips £23….. And like £15 for an all day breakfast…. shame really as always enjoyed a stop there.

Waited a long time for very poor food last week. Chips were worse than oven bake variety that you might have prepared at home using no attention to them whatsoever and cost £6. Won't be returning anytime soon

We recently moved to the area and have found the Jazz Cafe and absolutely love it there. It has a brilliant atmosphere, the decor is very retro and in keeping with its name, the staff are really friendly AND its literally yards from one of...

Coffee was dilute and insipid Whitebait was dark brown from being cooked in unclean oil. Moule marienaire we’re stale tasting and not cooked in the sauce. The red onions were not cooked sufficiently. The food was inedible so we left.

Located in an off -beach side road. Good for walkers who want a brief break before heading back to the beautiful sandy beach. Good selection of snacks and drinks

Give the JazzCafe a try - friendly and comfortable - great to walk from one of the chines and grab a break

The Jazz Cafe has never disappointed us! Lovely cakes and coffee, very accommodating even with dogs and children with sandy feet ! Friendly staff, in door and outdoor seating. Very nice !

Lovely dog friendly café, right next to the beach. Stopped in on the way to a meeting for a cup of tea and a croissant, but definitely wished I could have stayed longer and will be back

Myself and my wife stopped for lunch earlier today. Cajun chicken ciabatta’s were cold and hard. Being sandbanks end of town their is little competition, it’s pretty much Wetherspoons fare for twice the price. If anyone responds with ‘you should alert a member of staff’....

Excellent location, service, standard of food and ambiance. Spent a great couple of mornings reading and enjoying the sunshine there. Bonus was the live jazz on Sunday lunchtime. One negative, however, the toilet (only one unisex) wasn't nice!!

The Jazz Cafe team did a brilliant job hosting my 50th Birthday Party - great liaison prior to the event and the evening went smoothly with excellent food provided. Thanks again for a great night.

Great atmosphere, good range and drinks and menu, and smiling helpful and efficient staff, would highly recommend, lovely wine selection too

Popped in for a drink with work colleagues for a drink. Ordered an alcoholic drink, a lemonade and a diet coke The lemonade came in a glass but my diet coke was given to me in a can. When I asked if I could have...

the Jazz Cafe in sandbanks has everything to be a lovely place to sit and eat and have a. glass of wine, apart from the shocking quality of the food. The location is fantastic, perfect to sit and have a. bottle of wine in the...

We stopped for a glass of Dorset cider whilst on a walk along the Prom from Canford Cliffs. Lovely cafe with sea view and the food menu looked good too - next time.

We visited Jazz’s cafe for my Grandad’s birthday and will be sure never to return. The food was very poor and the service was atrocious. Firstly, we were given the wrong coffee orders and were told that we were in the wrong when we didn’t...

Ordered muscles mariniere with chips for my partner and myself, my chips were stone cold, I told a waitress who asked if I wanted them heated, no I said I want some fresh ones that were hot. The muscles, the ones that were open were...

Excellent sausage sandwich, friendly service and a wonderful ambiance. My very small criticism would be that the chairs outside aren't very comfortable.

Hot and delicious sausage and egg sandwich served very quickly. Lovely service and ambience. Was surprised it wasn’t busier on a Saturday morning plenty of tables inside and out

We had to wait 45 mins for our breakfast...and when it finally came, it was, well, simply inedible. The cafe was only a third full so that was no excuse. The price tag was eye watering too (which we are happy to pay for a...

Ordered two vegetarian breakfasts with tea. When ordering I asked could I swap the fried egg for scrambled and was told "we don’t do changes…". Wow, must be the only cafe in the UK that wouldn’t make that change for somebody that just spent around £30....

Well who knew, Cajun chicken tasted just the same as plain English chicken, just as well there was some onion on the plate to give the wrap a bit of flavour. Shan’t bother again. Very bland indeed, maybe they think Cajun is just a word.

We came here twice on our holiday after stumbling across it one day out on a walk. Absolutely loved it. Such a nice relaxing atmosphere and perfect for the beach and sunshine. We came twice for dinner. The first time we came we sat outside...

5 of us all adults went to this so called cafe ‘restaurant after doing a water experience I got as birthday presents for my 2 sons Outside was quite busy but as very hot we chose inside.there was no one to direct you So we...

I have always visited the Jazz Cafe, Shore Road, Poole but, breakfast not served until 10am, so many people saying quite loudly ‘what’s the point ?’ Waited 45 minutes for one breakfast sandwich, no drinks ! Said they were too busy to cut it in...

We had walked along the prom and decided to have the Veggie breakfast rather than catch a bus back in to town for lunch. Unfortunately it wasn’t a good decision. The eggs were undercooked, as were the tomatoes. The hash browns and sausages were overcooked...

Had the steak fajitas, really good and generous portion. Zero % alcohol bottle lager available which was a bonus.

The great location is about all that Jazzy’s Cafe has going for it. Service was underwhelming. Ordered a Big Boy Breakfast and was still charged for 2 items we didn’t want. They wouldn’t do simple beans on toast. But charged £2.50 for an extra round...

Great location by the beach, our first visit to Sandbanks , stopped for coffee stayed for lunch, we will be back on our next visit..

What a wonderful evening. The food the staff, Zoot Money and Andy Urquhart made for a wonderful atmosphere. Best jazz venue. Thank you Kevin