Delivery
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Outdoor
The best restaurants serving British food in Nantwich North and West Cheshire East North West
12 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

1201 Opinions in 2 websites
Friends of ours visit regularly and when we were looking to meet up, they suggested this fabulous place, our first visit will not be our last. I would describe the decor as ‘woody and warm’, lots of wood, books and tasteful nik naks. A beautiful well stocked bar welcomes you on arrival. We were warmly greeted and shown to a lovely table. Our food was delicious, we all chose the Hake on Mediterranean vegetables in a light tomato sauce, think upmarket ratatouille. Unfortunately they only had 3 portions of Hake, however they were able to provide Sea Bass fillets with the same accompaniments. The fish was perfectly cooked, the vegetables had a lovely textured crunch, just delicious. Three of our party succumbed to desserts: a huge portion of STP, crumble with custard and the most beautifully presented pannacotta. A fabulous evening: great company, food, service and a not too shabby bill. Highly recommended.

682 Opinions in 2 websites
The weather was amazing, so we decided to go out for a meal in the Red Cow’s very pleasant beer garden. We went for the fish & chips (£19) and the ‘Hailian style’ (sic) ribs with salad (£9). (We did ask what ‘Hailian style’ was, and suggested that it might be a menu misprint, but the server insisted that it was a thing, although didn’t know exactly what it was.) The fish and chips – we actually substituted the chips with fries – were mediocre. The batter was very, very crispy (possibly overcooked), and the haddock wasn’t very tasty (although that might be a seasonal thing). In retrospect we wondered if the fish is battered on site and then deep fried in the kitchen, or if it’s pre-cooked and then re-heated somehow. For £19 it certainly should be the former. The fries were lukewarm, but on the ten or so times we’ve had chips or fries in the Red Cow, rarely have they ever been served either hot or decently cooked. We had a problem with the ribs. At one end, the ribs were decently cooked and tasty, and the ‘Panzanella style’ salad and pesto were good. However, from the middle to the other end, the ribs were seriously undercooked, to the extent of the flesh being pink and not separating from the bone. Being pork ribs, this was an issue, and we asked for them to be taken away. The server came out and tried to justify the pub’s position by explaining that the ribs are “supplied pre-cooked” (therefore presumably attempting to absolve the pub of any responsibility). Apart from the quirky attitude to customer service (to say the least), this was even more alarming. Pork ribs are supplied to the pub pre-cooked – in this case seriously undercooked – chilled, and then re-heated somehow in the kitchen. (Thankfully we had no subsequent ill-effects.) It was a health risk, and we trust that the pub will mention this case to its supplier. It was also a revelation that meat is supplied pre-cooked and then reheated. How many other dishes on the somewhat pricey menu also undergo this cheap and cheerful method of food preparation? We requested a refund for the ribs. The server informed us that as we’d consumed half of the dish, they were only willing to offer us £4. This might have been reasonable if, say, it had it been a prime steak that was not cooked to our liking, but that we’d partially eaten – but seeing as it was undercooked, chilled and then reheated pork, we felt perfectly justified in requesting a full refund for the dish, and thought that the offer of £4 indicated a really bad attitude towards customer satisfaction. (Trashing the customer experience for a ha’por’th of tar!) We asked to see the manager, but we were told that they’d finished for the evening. However, they then appeared, seemingly out of nowhere. With little interest in listening to their patrons’ concerns, they reluctantly offered us a refund of £8 (which we accepted, although it was still £1 less than we’d paid for the dish). We berated the poor customer service, and were told (we think) to take the £8 and not come back – a request with which we will of course comply, seeing as our business over the years clearly didn’t matter all that much to them. In the end the two of us spent a total of £67.75, less the £8 refund. On a positive note, the wine (at around £30) was decent.

70 Opinions in 2 websites

625 Opinions in 3 websites
A rather disappointing outcome. The pub seems absolutely lovely, warm fire, amazing drinks, a wholesome atmosphere. Me and my friend were looking forward to spending money on a few rounds in a lovely pub such as this. However, as we were 22 (of legal age to drink in the United Kingdom), we were not served. Now, I understand that there are discrepancies due to our age, yes the rowdy 18-22 year olds can cause a scene. However, me and my sophisticated friend were merely there for a simple beverage, I think this rule should be based on character, not of age. As this was Jazzfest time, we completely appreciate that you may have had bad experiences with people our calibre, however to refuse to serve us was most disappoint. Please, visit this pub if you’re in the local area, it seems like a lovely retreat to put up your feet and have a few nice drinks. I hope you serve us again sometime!

71 Opinions in 1 websites
Had Brunch today with family and friends, 12 of us in total. Great atmosphere and lovely food. The staff were excellent ensuring we had everything we needed. Would certainly recommend a visit.