The best restaurants serving American food in South Eastern NI

Horrible food and terrible service. Would give no stars if possible. We were lucky we got a starter as it was the only edible thing we were served. The cog burger was disgusting and inedible due to the mean being so dry and low quality. Garlic chips were drowned in garlic and soggy. Nachos also soggy and lacking crunch. Waited 20 minutes after finishing for a server to come round and collect plates etc. The servers were too busy talking to the chef and on their phones so had to go up and pay at the bar. Avoid this place

Recently renovated and self ordering kiosks installed. The chicken I had was really nice. Good atmosphere and clean surroundings

No dips arrived with my order as usual. Dry feed.

Greeted by a woman at the doors to tell us they were closed, all lights were on and they had drivers walking in and out, we only wanted to take away not to sit in, if they were closed for dining in and take away they should have the lights off and doors closed in the main resturaunt in my apinion, not to add it was raining quite heavily, felt like they were trying to close early.

I’ve visited this branch at least 5 times over the last 2 years but I’ve never managed to have warm fries - even once. Today the fries were stone cold, as was the chicken wrap just thrown together and managed to come apart in its box. My husbands double cheeseburger and fries were cold also. Honestly this place isn’t worth it and is dragging the brand reputation down in my opinion. In my last 2 visits here are the issues….. 1. Cold food 2. Thrown together 3. lacklustre service 4. Fizzy drinks that were flat 5. Incorrect order I would say not to bother stopping here. There’s better run franchises if you like this brand. If this place was my only experience of McDonald’s- I’d absolutely hate it.

This place is putrid. The toilets are the foulest thing I’ve encountered in a place serving food. I hope this isn’t an indication of how the food preparation area is. No toilet paper, no soap, the smell is horrendous and you have to ask staff to open the door. I passed this on to a staff member and she looked almost annoyed that I was speaking to her… “I’ll pass it on” was her response. I was trying to take my 3 Grandchildren to the toilet, this is disgusting we had to deal with this. Shame on you KFC. I know you don’t care, but we will NEVER step foot in one of you filthy stores again.

Family visit, kfc fries were worst I have ever tasted, like strips of soggy soap, second visit -both experiences aweful!!! where are the managers? Is this standard exceptable by the firm?

we went through the drive through and had asked for an item when the girl on the headset simply said “no”.. no elaboration. so then had to ask again when the girl bluntly said “can’t do that.” so then sat in silence for another minute, then had to ask again for why she couldn’t do that to which she eventually told us the options that we had. then we get to the drive through window and were dirty looked by pretty much all the staff, then practically got our things thrown at us when it was ready. anyways overall a very miserable experience and all i have left to say is to the staff and that’s ‘cheer up’.

Just ordered from their website 16inch pizza deal with wedges. They delivered 7inch pizza and chips instead of wedges, I phoned up to complain guy said they don't have 16inch pizzas!? Even though it's dough and is rolled to a size! And I got multiple 16inch from them before. Basically claims it was impossible for me to have ordered 16inch even though I have screenshots showing the options. Dude on the phone was rude and offered no recourse so they basically just scammed me the price of a 16inch for a 7inch. Avoid!