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3.2

Based on 2.332 opinions finded in 4 websites

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Nº 189 in 213 in Ards

Nº 5 of 6 American in Ards

CUSTOMERS TALK ABOUT DISHES WITH..friedchickenpayfilletcookedoldburnt

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Beautiful Meal...Courier was great. 👌

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Marianne . 2024-11-13

MORE AT Just Eat

Very rude delivery person,food squashed

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Stephen . 2024-11-08

MORE AT Just Eat

forgot my gravy sadly and the chicken was way more greasy than expected

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ryan . 2024-11-03

MORE AT Just Eat

Kfc never fails to impress me haha

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Annie . 2024-11-02

MORE AT Just Eat

Shame they never actually sent me my meal except for the cookies!

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Gems . 2024-10-31

MORE AT Just Eat

food was delivered to my house late and food order was incorrect and food was not up to standard

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Ryan . 2024-10-31

MORE AT Just Eat

Probably the best KFC in the country, definitely the cleanest KFC I've been in and I recommend checking it out

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John Ritchie . 2024-10-27

MORE AT Google

Just had a horrible experience at a KFC in belfast where noone spoke English and ended up getting a refund... Came to ards on way home and they sorted me out immediately and without hassle 👌

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Craig Hamilton . 2024-10-26

MORE AT Google

It’s not quite the same as it once was. Today seems to be a bit sluggish, with delays in service all around.

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Olumuyiwa Lasisi . 2024-10-22

MORE AT Google

Called in for a takeaway, but decided to sit in and enjoy our food while it was hot, service from the young fella at the counter was superb 🙌

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adrian mackin . 2024-10-19

MORE AT Google

Good food but bad service and equally bad atmosphere

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Conal Palmer . 2024-10-06

MORE AT Google

Place can not get an order right to save their lives. On every occasion we’ve place an order it has come missing items. I just can’t wrap my head around being unable to read a docket correctly. Ive never left a review in my life but it has happened now so frequently I’m just furious.

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Katie . 2024-10-06

MORE AT Just Eat

Absolutely Enjoyable Meal and excellent Courier Service...Thank-you 100%

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Marianne . 2024-10-04

MORE AT Just Eat

Food very hot wish was great as I've been before a couple of years ago and chicken was Luke warm.

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Markie Irvine . 2024-10-02

MORE AT Google

Quick and friendly staff and service

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Gordon Jackson . 2024-09-26

MORE AT Google

For a ricebox I struggled to actually find the rice! This is the second time I’ve ordered a ricebox and got a salad box instead! Not happy!

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Gems . 2024-09-25

MORE AT Just Eat

Delivery driver would not give me my order until I gave the code which was no longer on my phone , o had confirmed my name order and address. Still would not give the order making it more late than it already was

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Courtney . 2024-09-21

MORE AT Just Eat

part of my order wrong missing the chips very disappointing

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Shane . 2024-09-20

MORE AT Just Eat

Food was stone cold for being on on time. Not worth the money

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Lucas . 2024-09-17

MORE AT Just Eat

you have changed the savory coated fries,they were now plain and disgusting,the seagulls got them,the wraps were only half full of filling n sauce disgusting,pulled the chicken out and seagulls got the rest,please bring back the savory fries

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Christina . 2024-09-17

MORE AT Just Eat

wrong order food cold and to top it off delivery driver tried to get me to meet him at the garage down the street

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Aaron . 2024-09-15

MORE AT Just Eat

Missing 1 cookie, which I know is really petty , but I was really looking forward to it lol.

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Alison . 2024-08-26

MORE AT Just Eat

KFC great chicken menu lovely food

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Eamonn Magennis . 2024-08-25

MORE AT Google

FOOD NOT DELIVERED ONCE AGAIN 2 TIMES IN ROW NOW I HAVE ORDERED FROM JUST EAT AND BOTH TIMES MY FOOD DONT ARRIVE ? ARE YOU JUST SCAMMING ME ?

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Andrew . 2024-08-20

MORE AT Just Eat

I over anhour on my delivery the time was changed a few times and the bap of the burger was dry and the gravy had no taste and the consistency of water. very disappointing

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Ethel . 2024-08-20

MORE AT Just Eat

Staff friendly, however the food was not filling. One child received one small portion of chicken. The milk shake ( mint aero) was pure flavoured ice. The frozen chips were salty. At a price tag at over £22.00p I will never be back again.

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ptmartin7710 . 2024-08-15

MORE AT TripAdvisor

Few things missing coleslaw time kept changing and it was still late

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Billiejo . 2024-08-13

MORE AT Just Eat

Delivery time was changed and delivery driver was delivering ro wrong door...

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Chris . 2024-08-04

MORE AT Just Eat

Pretty poor this evening. didn't receive 25% of order had to pick up item firstly as no delivery driver available/proceeded to open bag to other items of order missing. Pretty disappointed, what the business did to rectify was appreciated, but first impressions always count.

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Jonathon . 2024-07-19

MORE AT Just Eat

made me late to leave house to get children from child minders. not acceptable.

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Naomi . 2024-07-15

MORE AT Just Eat

Food was cold and half of it was missing. Delivery time was a joke

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Matthew . 2024-07-14

MORE AT Just Eat

the meal was beautiful. And more importantly arrived warm - great service

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sharon . 2024-07-13

MORE AT Just Eat

absolutely pathetic. 2nd week in a row and we are missing food. avoid this place

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Victoria . 2024-07-13

MORE AT Just Eat

everything okay, didn't get cold drink as part of the package.

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Nowel . 2024-07-12

MORE AT Just Eat

KFC is always lovely service is good depending who serves you on the day no atmosphere at all .

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Made With Love . 2024-07-11

MORE AT Google

Drive-thru. Just wanted 6 pieces of original chicken and a 4 chicken strip meal. The guy took ages to understand the 6 pieces of chicken order. Cost a fortune - £9 -odds for the chicken strip meal and nearly £15 for the chicken wben I got home the 6 pieces turned out to be 4 drumsticks and 2 wings! Ridiculous! Tried to ring but you can't. Won't be back!

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Doreen Ritchie . 2024-07-09

MORE AT Google

Every time you order or go to the store, they miss something this time the bottle of Pepsi !!! Would look past it but your are spending over 20 pound on this item you should have your drink

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rachel . 2024-07-08

MORE AT Just Eat

Food was OK but 1 item was missing. Bit disappointed as this has never happened to us before

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Victoria . 2024-07-07

MORE AT Just Eat

The driver left it at my door without ringing the doorbell so my food was cold by the time i checked the delivery time again

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Jason . 2024-07-07

MORE AT Just Eat

This meal was amazing! It was delivered hot ,as I had requested, which was great. Had ordered a Mac donalds months ago and was freezing!! Never again. KFC you are amazing - the whole meal was superb!

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sharon . 2024-07-07

MORE AT Just Eat

food never arrived and will not have my food redeliveried never in my life i have i ever had such a bad service is a joke

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Andrew . 2024-07-04

MORE AT Just Eat

Drinks and dip missing from order. Asked the delivery driver who just shrugged his shoulders and closed car door. Gravy was like water

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Brooke . 2024-07-01

MORE AT Just Eat

is was cold and wasn't cooked properly

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Dillon . 2024-06-29

MORE AT Just Eat

delivery never rang doorbell and left food on the doorstep. Only discovered 1 hour later. Skockingly bad service.

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Elaine . 2024-06-28

MORE AT Just Eat

Forgot our dips and there was only a handful of chips in each bag.

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Sophie . 2024-06-23

MORE AT Just Eat

never got my order called the restaurant said it wasn't there fault . no refund either

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Lesley . 2024-06-22

MORE AT Just Eat

Gave all the wrong drinks. Ordered club 0. Sent Pepsi max.

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Victoria . 2024-06-19

MORE AT Just Eat

There is a reason why the word 'fillet' has been removed from the description of their burger... My first one was barely 5mm thick dried out and chewy. I complained and asked for a second which they quickly supplied to their credit but sadly it was exactly the same.

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Peter Martin . 2024-06-17

MORE AT Google

majority of food was cold. incomplete order received. wrong drinks received. Will not use this place again

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Michael . 2024-06-15

MORE AT Just Eat

The staff arranged and presented the food really well; just a little bit cold on arrival.

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Jack . 2024-06-14

MORE AT Just Eat

my order never arrived and when i contacted the restaurant they told me there was nothing they could do

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Tracy . 2024-06-13

MORE AT Just Eat

Tried to say they delivered but the food never came and because I ordered threw justeat my local kfc weren't willing to help. Kids were complaining and everything, Safe to say they've lost a repeat customer

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Raymond . 2024-06-13

MORE AT Just Eat

Food was fine, nothing special, customer service was satisfactory, however the building could do with a update or 2

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Samuel Louden . 2024-06-12

MORE AT Google

appalling.......I got maybe 10 chips and half a carton of gravy not happy

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Anne . 2024-06-09

MORE AT Just Eat

will kept & toilets clean. Gud prices.

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James . 2024-06-08

MORE AT Google

Missing big bottle Club orange and the mini fillet burger

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Chris . 2024-06-05

MORE AT Just Eat

Waiting for food via drive thru for way too long

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Lucas Blajz . 2024-05-30

MORE AT Google

TOOK MY MONEY NEVER DELIVERED MY FOOD TRIED TO RING RESTAURANT NO HELP AT ALL CANT EVEN SPEAK TO ANYONE ON JUST EAT ON THE PHONE ALL SUBMIT THIS FORM SUBMIT THAT STILL SAT HERE WITH MONEY TAKEN AND NO FOOD ABSOLUTELY SHOCKING!!!!!!!!!!!!!

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Shannon . 2024-05-20

MORE AT Just Eat

driver cud get a personality. miserable!!

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John . 2024-05-19

MORE AT Just Eat

Didn’t get everything on my order

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Shannon . 2024-05-11

MORE AT Just Eat

my meal was missing from the order. a mistake I believe by kfc as the bag delivered was completely sealed and could not have been opened by the driver. I phoned kfc and was told by them to request a refund for the missing 2pc meal from just eat. I am very unhappy with the way they have dealt with this issue but have requested the said refund and received an email from just eat to say that I would be contacted by customer service in due course. I await this contact.

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Joan . 2024-04-30

MORE AT Just Eat

no sides with variety bucket and no large bottle of drink

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Rhys . 2024-04-28

MORE AT Just Eat

Very terrible service. Them staff need trained properly they don’t gave clue what there doing. They get panicked with 2 order. No wonder that’s why there not busy. Get proper manner staff who knows how to deal with manners. Blody rude service

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John Barker . 2024-04-26

MORE AT Google

Second time large order and no 1.5 bottle of pepsi.

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Andrew . 2024-04-12

MORE AT Just Eat

Pleasant staff. Handy location

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Dorothy Moffitt . 2024-04-07

MORE AT Google

Food was still hot when it got to me and was of good quality

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Aaron . 2024-04-04

MORE AT Just Eat

Didn't receive my drink and wrong dip

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Joanne . 2024-04-01

MORE AT Just Eat

Was no coleslaw ,shouldnt advertise it if you dont have it

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charlie . 2024-03-29

MORE AT Just Eat

Was cooked twice , such a disappointment

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Jackson . 2024-03-28

MORE AT Just Eat

First time using just eat. Really impressed

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Dorothy . 2024-03-24

MORE AT Just Eat

Great food and delivered quick.

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chris . 2024-03-23

MORE AT Just Eat

I pressed order again on my last order and it removed the trilogy box meal and I had to pay for delivery on one thing

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Zach . 2024-03-21

MORE AT Just Eat

Order never came, had to contact justeat (who were awful to try and get a hold of) to issue a full refund. Order was stuck on preparing at restaurant.

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Finlay . 2024-03-15

MORE AT Just Eat

bill was £20+, literally got 10 chips, 6 bits of popcorn chicken, no mayo dip. warm Pepsi. normally very tasty but poor this time

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Michael . 2024-03-13

MORE AT Just Eat

I personally like their food except for their chips. They're always really soggy and definitely not enough in them to be a large chip. The place is always like a ghost town when I'm passing it, and I go to Newtownards on a daily basis. I'm assuming it's because of the rise of price they charge you for their food. I completely understand because I haven't gone back since their prices skyrocketed, we would rather just go to Comber and get Herrons Country Fried Chicken. It works out way cheaper, and their food is just as great (if not better) than KFC for the price. The staff often get orders wrong and have a bad attitude, and like I said, the prices for even a single small meal is ridiculous.

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XIX . 2024-03-13

MORE AT Google

Give me beans instead of mash paid £30 quid for everything

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Brooke . 2024-03-10

MORE AT Just Eat

Got the wrong meal, I don't eat cheese so can't eat the burger, extremely disappointed. Please refund the price of box meal. Thanks

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Sharon . 2024-03-09

MORE AT Just Eat

My order has not arrived even though it said it has been delivered.

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Kerry . 2024-03-07

MORE AT Just Eat

Paid for additional side of fries charged for them never came and drink never came with order

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Criag . 2024-03-03

MORE AT Just Eat

Delivery ordered 1845and hadn't showed up by 1940 with a delivery time of1840

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Charlie . 2024-03-01

MORE AT Just Eat

Good food which was hot and exactly what I ordered. Thanks very much

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chris . 2024-03-01

MORE AT Just Eat

The service was quite quick and food was beautiful

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Margaret . 2024-02-25

MORE AT Just Eat

no drinks were sent with order that we had ordered

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Melanie . 2024-02-24

MORE AT Just Eat

No fruit shoot or chips with the child’s kids bucket

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Dean . 2024-02-21

MORE AT Just Eat

Party bucket was all legs and wings....KFC is going to the dogs..

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pablo rooney . 2024-02-18

MORE AT Google

First KFC in a long time. Went for the Party bucket. This guaranteed that everyone got something that they liked. Chips could have been better, all chicken pieces were excellent.

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Rod O'Regan . 2024-02-15

MORE AT Google

Lovely KFC . Staff and service good

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Kelly Anderson . 2024-02-13

MORE AT Google

early was good have no problems with that at all good quick service and food still warm which is always welcome

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Anne . 2024-02-10

MORE AT Just Eat

food delivered to wrong address luckily neighbours recognised my name on receipt

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Trevor . 2024-02-08

MORE AT Just Eat

Wrong order delivered & taken away by delivery driver lack of customer service from store manager Glesieli passed me onto a training manager. Was told incorrect information and asked to call back 5 minutes later then to be told more wrong information when called back. Customer service from the Ards branch was shocking. Staff did not want to help in any way possible. When asked for KFC head office number they advised the could not give to me this problem was a store mistake and could have been sorted very easily.

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Barry . 2024-02-08

MORE AT Just Eat

Wrong order for the second time

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may . 2024-02-02

MORE AT Just Eat

Great food and delivered very quickly

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chris . 2024-01-31

MORE AT Just Eat

They forgot the bottle of Pepsi max

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Kyle . 2024-01-27

MORE AT Just Eat

Some came raw, some came burnt and some came as a mix of the two! Truly excited for my express delivery of salmonella ❤️ Every piece of chicken I received looked reheated, and tasted a bit rubbish

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symbolic . 2024-01-26

MORE AT Google

Can of Pepsi was warm. Wrong sauce on burger. Fillet was burned.

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Michelle . 2024-01-26

MORE AT Just Eat

the food was pipping hot and I got everything I asked for and the food was really nice 😋

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Kieran . 2024-01-25

MORE AT Just Eat

everything was lovely and piping hot

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A . 2024-01-20

MORE AT Just Eat

Order arrived nice and warm. Was delicious and great delivery driver too!! Thank you

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chris . 2024-01-17

MORE AT Just Eat

Very friendly delivery driver. Good guy.

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Neil . 2024-01-13

MORE AT Just Eat

Best KFC in Northern Ireland - staff are professional and helpful, and the food is outstanding. Lots of deals too, so your lunch can be affordable and within any budget

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Ben King . 2024-01-13

MORE AT Google

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