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2.9

Based on 1.098 opinions finded in 4 websites

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Nº 194 in 213 in Ards

CUSTOMERS TALK ABOUT DISHES WITH..baconcheeseonionchicken

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Good food . Really friendly staff and value for money

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Karen Hawthorne . 2024-10-27

MORE AT Google

They have discontinued some of their menu items and now there’s nothing that takes my fancy.

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Samuel Holmes . 2024-10-11

MORE AT Google

we got the wrong order with NO SUPPORT from the Just Eat or the driver. really shote! i paid SIGNIFICANTLY more than the order delivered!

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Wendy . 2024-10-05

MORE AT Just Eat

Fries were completely missing, the quality of the food was very poor today.

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Alessandra . 2024-09-27

MORE AT Just Eat

Cold over priced and missing item have to submit just eat request and they more likely decline never using just eat again

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Wee . 2024-09-08

MORE AT Just Eat

Double cheese burger missing from order

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tony . 2024-08-31

MORE AT Just Eat

ordered mayo for like the 5th time and didn't get it again

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Luke . 2024-08-29

MORE AT Just Eat

My food was cold by the time it was here and my chips weren’t fresh

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Chloe . 2024-08-21

MORE AT Just Eat

Sent wrong order and missing food wasn’t happy

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Lynsey . 2024-08-18

MORE AT Just Eat

No dips that were meant to be included.beef burgar sent instead of chken and no onion rings. Couldnt eat beef burgar as i had to remove bacon and then i lost all the extras i had paid for. Very poor service at castlebawn and its now been 24hrs since

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Naomi . 2024-08-12

MORE AT Just Eat

Literally just in burgerking here and came out to the car and it's not even right..I have three kids so ordered three chips and a sharebox of nuggets paid £12.60 only received two chips and nuggets dripping in grease won't be back.

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Riona H . 2024-07-27

MORE AT Google

DISAPPOINTED - WON'T EVER EAT HERE AGAIN - We called in to Burger King, Castlebawn yesterday, we were both hungry. Hubby ordered one of their advertised special Gormet BBQ Bacon Stacker Burger Meals which looked like a yummy spicy Burger, unfortunately he was highly disappointed as it was more like a 'child size' burger ( photo attached ) we could not believe the food he received. The staff were very sad looking and had a lackadaisical attitude while serving us. My Hubby had to use the Disabled Toilet and immediately reported how bad the state of it was ( it was in a disgusting state - too horrible to write about here) and the fella said he would report it to someone, instead of him immediately going and reporting it he continued to serve. I did see the Manager go in 10 minutes later then come out and no-one was sent in to clean it while we were sitting there for about a further 20 minutes - Health Hazard Waiting To Happen! VERY VERY DISAPPOINTED COUPLE WHO SPENT NEARLY £20 ON THIS VISIT 😒 😕 😑 🙄 😪

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Cathy Hartley . 2024-07-19

MORE AT Google

Nobody in this place bothers reading the orders. Continually leaving things out or sending the wrong stuff. You don’t have to love your jobs guys. Just maybe do it right.

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Peter . 2024-07-15

MORE AT Just Eat

Onion rings a joke,worse than frozen supermarket ones,but price of fresh out of chippy!

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David Hawkes . 2024-07-07

MORE AT Google

Food arrived cold and wrong drinks delivered and a large fries was missing.

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Joyce . 2024-07-05

MORE AT Just Eat

Food was lovely as ever very prompt delivery couldn't ask for more. The only downside was they didn't have the loaded fries i ordered which was strange because all the elements were on the burger i ordered aww well it was very tasty

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Douglas . 2024-06-28

MORE AT Just Eat

Order never showed, says its been delivered but it hasnt. Tried contacting Burger King called 4 times no answer??

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Modestas . 2024-06-15

MORE AT Just Eat

The Burger was lovely ,my only gripe would be not enough sauce on Burger but everyone is different. The Caesar loaded fries were amazing so yummy .

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Douglas . 2024-06-13

MORE AT Just Eat

Paid for extra portion of fries and they never came

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Craig . 2024-06-07

MORE AT Just Eat

The bacon double cheese burger was missing

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Grant . 2024-06-06

MORE AT Just Eat

missing a double xl burger. terrible

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Gary . 2024-06-06

MORE AT Just Eat

Cold food , took long to deliver

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Cheryl . 2024-05-31

MORE AT Just Eat

Missing full meal and no refund clowns and joke

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Wee . 2024-05-28

MORE AT Just Eat

Nice place to get your Steakhouse Angus meals

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Butholezwe Nkomo . 2024-05-28

MORE AT Google

I want my money back and will never be using just eat again I ordered this 3 hours ago!!

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farrah . 2024-05-19

MORE AT Just Eat

I haven't received all my order. I'm missing a box of 20 chicken nuggets and 3 bbq dips

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Stewart . 2024-05-19

MORE AT Just Eat

Awful got my order wrong again!!!

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farrah . 2024-05-04

MORE AT Just Eat

Burgers cold and tasteless fries cold , terrible won’t be back

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Michael . 2024-04-29

MORE AT Just Eat

waited over an hour and a half. food cold and 20 dorito chicken fries came as 10 chicken fries, 10 nuggets.

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Leanne . 2024-04-28

MORE AT Just Eat

food stone cold, driver very rude and tried to report him and I will be taking this matter further, apparently unsafe cold food is ok to be delivered now

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Steve . 2024-04-24

MORE AT Just Eat

Nice burger and chips and a lovely cup of tea x

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Lyn Edmonds . 2024-04-23

MORE AT Google

I was missing a chip from the kids meal

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donna . 2024-04-15

MORE AT Just Eat

Driver didn't ring doorbell or knock door. Thankfully I saw them as they drove off and went and checked, they'd left delivery on doorstep.

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Satania . 2024-04-15

MORE AT Just Eat

food arrived cold and the time kept changing

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Corena . 2024-04-12

MORE AT Just Eat

Missing 2 barbecue sauces from my order. I had paid for them

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Leanne . 2024-04-11

MORE AT Just Eat

Ordered a white monster and ya send me a Coke Zero read the order and get it right next time 🤣

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Dylan . 2024-04-04

MORE AT Just Eat

Called in here after shopping for a quick bite, had the offer menu which consisted of a chicken burger/fries & chicken cheese dorito figures, unusual but very tasty

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Maria Bolton . 2024-03-07

MORE AT Google

The onion rings were missing from the order

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Jonny . 2024-03-03

MORE AT Just Eat

Went in tonight. Ordered 2 meals. Fries cold and had to be replaced. Burgers had to be microwaved. Took 25 mins to serve our food even though place was empty. No apology from zombie like staff. Food was vile and expensive. Won't be back

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K M . 2024-03-03

MORE AT Google

My food hasn’t arrived!!!!! And just eat is saying delivered!! I want my money back now

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farrah . 2024-03-01

MORE AT Just Eat

My food was barely even warm. Very disappointed.

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MATTHEW . 2024-02-28

MORE AT Just Eat

Piping Hot when it arrived which is amazing for a Fast Food Business. Loved Every bite of the Chicken Royale. The staff are Great!

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Reece . 2024-02-21

MORE AT Just Eat

Get a new mop, the restaurant was smelt like toilets and the floor was sticky..

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awhipson . 2024-02-14

MORE AT Google

Food extremely late. No answer from the store after ringing many times. Wrong drink and no burger, not a great experience in the slightest and food cold. Really frustrated and driver didn’t seem to know what to do, not sure who is at fault but extremely disappointed.

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Daniel . 2024-01-25

MORE AT Just Eat

Forgot my burger you would think you would get that right it's on your sign lol 🤦

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Robbie . 2024-01-19

MORE AT Just Eat

Food was cold wrong drinks came won’t be back

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Morgan . 2024-01-03

MORE AT Just Eat

Missing 2 items. Wont order again.

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Curtis . 2023-12-31

MORE AT Just Eat

It says they delivered my order but I never received it and got charged and had to order again so I was charged twice for one order. Extremely disappointing. Would put me off ordering again

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Cherelle . 2023-12-31

MORE AT Just Eat

Anytime I have bought from this place recently the food is made wrong with items missing even with the simplest instructions for example add cheese ,remove lettuce, tomatoes & mustard and they take the items out of an entirely different burger and don't add cheese to the one required. Food comes ice cold, some items look like they where put together by a blind gorilla, so you better have a decent microwave if your ordering takeout or getting a delivery from these people. I used to love burger King but the current staff employed are as useful as a chocolate fireguard. Really wouldn't recommend them at all.

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Campbell kazi . 2023-12-30

MORE AT Google

Got the order completely wrong want a refund

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ryan . 2023-12-29

MORE AT Just Eat

Chips were still had burger wasn’t nice at all

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Heather . 2023-12-16

MORE AT Just Eat

Forgot chip with childs meal also ordered burgers without certain toppings and it came with th

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Courtney . 2023-12-06

MORE AT Just Eat

Order was messed up gave me a whopper instead of a bacon double cheeseburger also there was a large chip with the bacon double xl meal and ordered 2 more chips on got 2 instead of 3 and the chips were soggy and not nice at all threw everything but the bacon double cheeseburger xl burger in the bin

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Jake . 2023-12-05

MORE AT Just Eat

Order wrong, food delivered was inedible and cold and broke food standards minimal requirements

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Stephen . 2023-12-05

MORE AT Just Eat

The chips were cold, I asked for no onion on the burger and there was lots of onion!

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Kirsten . 2023-11-26

MORE AT Just Eat

Really tasty prompt service couldn't ask for more

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Douglas . 2023-11-24

MORE AT Just Eat

The food was great but as soon as you walked into the place you were hit up the face with the most horrible smell of pee it was disgusting.

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Leah Morrison . 2023-11-21

MORE AT Google

I asked for no bacon, not no cheese

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Danielle . 2023-11-19

MORE AT Just Eat

Food was quick but I could do with a clean, some tray with rubbish on them left about but staff were nice

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g turner . 2023-11-16

MORE AT Google

Cold and missing a chicken royal

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daniel . 2023-11-04

MORE AT Just Eat

Some items had been swapped out without asking what we would prefer .

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Sara . 2023-10-31

MORE AT Just Eat

Drink missing chilli bites missing and spicy mayo missing

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Clarissa . 2023-10-29

MORE AT Just Eat

Food arrived wrong, it was hot however it should have been corrected and when part of the dressing of a burger is excluded and cleese added they send it plain and don't put in your onion rings......and they don't pick up the phone when you call them.....disappointing and won't be using them again

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Stephen . 2023-10-28

MORE AT Just Eat

Well priced and the burger had taste which is lacking in some other chains

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Nigel Mccreery . 2023-10-10

MORE AT Google

Order arrived at 3pm - cold and inedible

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Jamie . 2023-10-07

MORE AT Just Eat

Food was delivered really quickly so it was still very warm when I opened it. I asked for it to be left at the door as I’m not well right now and the delivery driver did so which was great. The food was well packed and included little salt and ketchup sachets which was a nice touch 😊 reasonable delivery fee too unlike a lot of places on just eat.

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Claire . 2023-09-20

MORE AT Just Eat

Food was cold when it arrived and delivery took so long that estimated delivery time changed by 20 minutes before it even started getting made. Will not reorder again. Very disappointing and food ended up binned as it was so cold it wasn't edible.

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claire . 2023-09-19

MORE AT Just Eat

Yous give me Diet Coke and I won’t like Diet Coke I ordered original coke. And no fork with my meal. For 20 odd pounds I’m disgusted.

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Nathan . 2023-08-30

MORE AT Just Eat

Service extremely slow, 20 mins from when I ordered 2 small burgers to when I got them!!!!!!!

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Margaret Kelly . 2023-08-24

MORE AT Google

Really enjoyed this drive through and the Whopper was delish.

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Alan Johnston . 2023-08-12

MORE AT Google

Hasn't been delivere yet. Therefore I can't give a good rating as of yet. Secondly I ordered it for 17.40.

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tony . 2023-08-11

MORE AT Just Eat

food was banging but the king loaded fries had only a tiny tiny bit of cheese sauce on them, still great tho

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Louise . 2023-08-07

MORE AT Just Eat

Really Nice Staff, the Food is always Piping Hot for Delivery as-well

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Reece Beers . 2023-07-25

MORE AT Google

No dips, I paid for them. Food was cold!

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Jenna . 2023-07-16

MORE AT Just Eat

Missing item from order, can’t get hold of anyone to assist with this

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Pamela . 2023-07-07

MORE AT Just Eat

Food wasn’t brought, only drinks, delivery driver was aggressive when asked about this.

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Shannon . 2023-07-06

MORE AT Just Eat

I order of this app all the time an my past few I haven't even got a refund last month for two deliveries I never got them everytimw ic order my food is late or cold or both . This time the driver said she couldn't find my address an once again my food is cold

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Megan . 2023-07-05

MORE AT Just Eat

Bbq stacker xl had no onion rings and very little bbq sauce. Both drinks delivered were wrong.

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anthony . 2023-07-04

MORE AT Just Eat

Excellent service and outstanding burger. Actually looked the same as the menu pictures !!!

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Andrew Aicken . 2023-07-03

MORE AT Google

Forgot the chilli cheese bites, sent the wrong fries

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Alan . 2023-06-26

MORE AT Just Eat

Food didn't appear to be delivered late But food was cold Burger looked like it had been thrown into the box Chips cold - and tasteless First time ordering from Burger King - the last time

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Josh . 2023-06-26

MORE AT Just Eat

Unfortunately all the food was cold. Burger must not have been that warm when being assembled as the cheese had very little melt 👎

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Dermott . 2023-06-24

MORE AT Just Eat

Ordered a stacker burger which obviously has onion rings in it but came as a bacon double xl lol and drinks were wrong too , idiots

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Taylor . 2023-06-21

MORE AT Just Eat

Quick efficient service from staff - very friendly and always top class grub 👍.

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Amanya Derrick . 2023-06-11

MORE AT Google

We were freezing cold as the A/C was on and no matter where we sat it was cold. Food cooled down very quickly. The person whom served us was very pleasant.

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jacqueline Watson . 2023-05-28

MORE AT Google

I ordered and paid for 9 onion rings I got 4 I ordered 1 kids fruit shoot purple instead of capri sun because my child is allergic to orange really not happy.

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Alison . 2023-05-22

MORE AT Just Eat

Arrived on time but burger cold

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Jo . 2023-05-14

MORE AT Just Eat

Food was cold chips like cardboard and cheese in chilli bites was congealed

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Alison . 2023-05-12

MORE AT Just Eat

Had lunch with grandchildren and despite the kids changing their minds several times and asking for added sauce and salt etc. The staff were friendly and good humoured. Well done Burger King.

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Samuel Wheatley . 2023-05-10

MORE AT Google

Early surprised but the food was cold and items where missing, no answer when I called the place either.

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ryan . 2023-05-05

MORE AT Just Eat

Absolutely useless. Ordered two meals and they didn't send one of the burgers. Never seem to get it right

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Alan . 2023-05-04

MORE AT Just Eat

Could do with a furniture referb ...a few tables needed cleaned ...staff friendly

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Natalie Jackson . 2023-05-03

MORE AT Google

Never planned to leave a review of this place but no joke, everytime I've visited this burger king the staff look like they wanna end it all, no smiles, no welcoming, no standard of customer service.

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Maitland Airsoft . 2023-04-30

MORE AT Google

Delivered to wrong place. Then couldn’t contact driver

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Stacie . 2023-04-30

MORE AT Just Eat

Driver was excellent in communicating delivery time! Order came with plenty of condiments and everything that I ordered and was more than satisfied with everything. Very impressed as it was my first time using the app would definitely recommend it.

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Jonathan . 2023-04-29

MORE AT Just Eat

All food is cold and arrived late. Not good enough.

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Lee . 2023-04-27

MORE AT Just Eat

Was in lunch time 25/04/23 Had a small issue with my meal which was rectified immediately, if I could give more stars for service I would, staff were excellent.

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Alison Cardy . 2023-04-25

MORE AT Google

The cheese fries I ordered arrived covered in bacon , therefore the vegetarian they were ordered for couldn’t eat them. They also sent the wrong burger. Burger King Castlebawn always get orders wrong when I go through the drive through so i guess I shouldn’t be surprised that they messed this up. They don’t seem to be able to ever get it right.

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Phil . 2023-04-23

MORE AT Just Eat

Food was cold and delivery driver was smoking at my door! I was holding my daughter who is a year and a half and I opened the front door to smoke being blown in our faces. Really not impressed

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Lisa . 2023-04-14

MORE AT Just Eat

Food was freezing cold unable to eat

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Amy . 2023-04-14

MORE AT Just Eat

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