GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3.0

Based on 1.099 opinions finded in 4 websites

site_photo4

Nº 194 in 213 in Ards

CUSTOMERS TALK ABOUT DISHES WITH..baconcheeseonionchicken

comment_iconOpinions

The worst ever the staff are lifeless chips were have cooked burger was OK would definitely not be back . Forest side is by far the best .they definitely need a shake up in ards

site_logo

Roy Harris . 2024-11-17

MORE AT Google

Good food . Really friendly staff and value for money

site_logo

Karen Hawthorne . 2024-10-27

MORE AT Google

They have discontinued some of their menu items and now there’s nothing that takes my fancy.

site_logo

Samuel Holmes . 2024-10-11

MORE AT Google

we got the wrong order with NO SUPPORT from the Just Eat or the driver. really shote! i paid SIGNIFICANTLY more than the order delivered!

site_logo

Wendy . 2024-10-05

MORE AT Just Eat

Fries were completely missing, the quality of the food was very poor today.

site_logo

Alessandra . 2024-09-27

MORE AT Just Eat

Cold over priced and missing item have to submit just eat request and they more likely decline never using just eat again

site_logo

Wee . 2024-09-08

MORE AT Just Eat

Double cheese burger missing from order

site_logo

tony . 2024-08-31

MORE AT Just Eat

ordered mayo for like the 5th time and didn't get it again

site_logo

Luke . 2024-08-29

MORE AT Just Eat

My food was cold by the time it was here and my chips weren’t fresh

site_logo

Chloe . 2024-08-21

MORE AT Just Eat

Sent wrong order and missing food wasn’t happy

site_logo

Lynsey . 2024-08-18

MORE AT Just Eat

No dips that were meant to be included.beef burgar sent instead of chken and no onion rings. Couldnt eat beef burgar as i had to remove bacon and then i lost all the extras i had paid for. Very poor service at castlebawn and its now been 24hrs since

site_logo

Naomi . 2024-08-12

MORE AT Just Eat

Literally just in burgerking here and came out to the car and it's not even right..I have three kids so ordered three chips and a sharebox of nuggets paid £12.60 only received two chips and nuggets dripping in grease won't be back.

site_logo

Riona H . 2024-07-27

MORE AT Google

DISAPPOINTED - WON'T EVER EAT HERE AGAIN - We called in to Burger King, Castlebawn yesterday, we were both hungry. Hubby ordered one of their advertised special Gormet BBQ Bacon Stacker Burger Meals which looked like a yummy spicy Burger, unfortunately he was highly disappointed as it was more like a 'child size' burger ( photo attached ) we could not believe the food he received. The staff were very sad looking and had a lackadaisical attitude while serving us. My Hubby had to use the Disabled Toilet and immediately reported how bad the state of it was ( it was in a disgusting state - too horrible to write about here) and the fella said he would report it to someone, instead of him immediately going and reporting it he continued to serve. I did see the Manager go in 10 minutes later then come out and no-one was sent in to clean it while we were sitting there for about a further 20 minutes - Health Hazard Waiting To Happen! VERY VERY DISAPPOINTED COUPLE WHO SPENT NEARLY £20 ON THIS VISIT 😒 😕 😑 🙄 😪

site_logo

Cathy Hartley . 2024-07-19

MORE AT Google

Nobody in this place bothers reading the orders. Continually leaving things out or sending the wrong stuff. You don’t have to love your jobs guys. Just maybe do it right.

site_logo

Peter . 2024-07-15

MORE AT Just Eat

Onion rings a joke,worse than frozen supermarket ones,but price of fresh out of chippy!

site_logo

David Hawkes . 2024-07-07

MORE AT Google

Food arrived cold and wrong drinks delivered and a large fries was missing.

site_logo

Joyce . 2024-07-05

MORE AT Just Eat

Food was lovely as ever very prompt delivery couldn't ask for more. The only downside was they didn't have the loaded fries i ordered which was strange because all the elements were on the burger i ordered aww well it was very tasty

site_logo

Douglas . 2024-06-28

MORE AT Just Eat

Order never showed, says its been delivered but it hasnt. Tried contacting Burger King called 4 times no answer??

site_logo

Modestas . 2024-06-15

MORE AT Just Eat

The Burger was lovely ,my only gripe would be not enough sauce on Burger but everyone is different. The Caesar loaded fries were amazing so yummy .

site_logo

Douglas . 2024-06-13

MORE AT Just Eat

Paid for extra portion of fries and they never came

site_logo

Craig . 2024-06-07

MORE AT Just Eat

The bacon double cheese burger was missing

site_logo

Grant . 2024-06-06

MORE AT Just Eat

missing a double xl burger. terrible

site_logo

Gary . 2024-06-06

MORE AT Just Eat

Cold food , took long to deliver

site_logo

Cheryl . 2024-05-31

MORE AT Just Eat

Missing full meal and no refund clowns and joke

site_logo

Wee . 2024-05-28

MORE AT Just Eat

Nice place to get your Steakhouse Angus meals

site_logo

Butholezwe Nkomo . 2024-05-28

MORE AT Google

I haven't received all my order. I'm missing a box of 20 chicken nuggets and 3 bbq dips

site_logo

Stewart . 2024-05-19

MORE AT Just Eat

I want my money back and will never be using just eat again I ordered this 3 hours ago!!

site_logo

farrah . 2024-05-19

MORE AT Just Eat

Awful got my order wrong again!!!

site_logo

farrah . 2024-05-04

MORE AT Just Eat

Burgers cold and tasteless fries cold , terrible won’t be back

site_logo

Michael . 2024-04-29

MORE AT Just Eat

waited over an hour and a half. food cold and 20 dorito chicken fries came as 10 chicken fries, 10 nuggets.

site_logo

Leanne . 2024-04-28

MORE AT Just Eat

food stone cold, driver very rude and tried to report him and I will be taking this matter further, apparently unsafe cold food is ok to be delivered now

site_logo

Steve . 2024-04-24

MORE AT Just Eat

Nice burger and chips and a lovely cup of tea x

site_logo

Lyn Edmonds . 2024-04-23

MORE AT Google

Driver didn't ring doorbell or knock door. Thankfully I saw them as they drove off and went and checked, they'd left delivery on doorstep.

site_logo

Satania . 2024-04-15

MORE AT Just Eat

I was missing a chip from the kids meal

site_logo

donna . 2024-04-15

MORE AT Just Eat

food arrived cold and the time kept changing

site_logo

Corena . 2024-04-12

MORE AT Just Eat

Missing 2 barbecue sauces from my order. I had paid for them

site_logo

Leanne . 2024-04-11

MORE AT Just Eat

Ordered a white monster and ya send me a Coke Zero read the order and get it right next time 🤣

site_logo

Dylan . 2024-04-04

MORE AT Just Eat

Called in here after shopping for a quick bite, had the offer menu which consisted of a chicken burger/fries & chicken cheese dorito figures, unusual but very tasty

site_logo

Maria Bolton . 2024-03-07

MORE AT Google

The onion rings were missing from the order

site_logo

Jonny . 2024-03-03

MORE AT Just Eat

Went in tonight. Ordered 2 meals. Fries cold and had to be replaced. Burgers had to be microwaved. Took 25 mins to serve our food even though place was empty. No apology from zombie like staff. Food was vile and expensive. Won't be back

site_logo

K M . 2024-03-03

MORE AT Google

My food hasn’t arrived!!!!! And just eat is saying delivered!! I want my money back now

site_logo

farrah . 2024-03-01

MORE AT Just Eat

My food was barely even warm. Very disappointed.

site_logo

MATTHEW . 2024-02-28

MORE AT Just Eat

Piping Hot when it arrived which is amazing for a Fast Food Business. Loved Every bite of the Chicken Royale. The staff are Great!

site_logo

Reece . 2024-02-21

MORE AT Just Eat

Get a new mop, the restaurant was smelt like toilets and the floor was sticky..

site_logo

awhipson . 2024-02-14

MORE AT Google

Food extremely late. No answer from the store after ringing many times. Wrong drink and no burger, not a great experience in the slightest and food cold. Really frustrated and driver didn’t seem to know what to do, not sure who is at fault but extremely disappointed.

site_logo

Daniel . 2024-01-25

MORE AT Just Eat

Forgot my burger you would think you would get that right it's on your sign lol 🤦

site_logo

Robbie . 2024-01-19

MORE AT Just Eat

Food was cold wrong drinks came won’t be back

site_logo

Morgan . 2024-01-03

MORE AT Just Eat

Missing 2 items. Wont order again.

site_logo

Curtis . 2023-12-31

MORE AT Just Eat

It says they delivered my order but I never received it and got charged and had to order again so I was charged twice for one order. Extremely disappointing. Would put me off ordering again

site_logo

Cherelle . 2023-12-31

MORE AT Just Eat

Anytime I have bought from this place recently the food is made wrong with items missing even with the simplest instructions for example add cheese ,remove lettuce, tomatoes & mustard and they take the items out of an entirely different burger and don't add cheese to the one required. Food comes ice cold, some items look like they where put together by a blind gorilla, so you better have a decent microwave if your ordering takeout or getting a delivery from these people. I used to love burger King but the current staff employed are as useful as a chocolate fireguard. Really wouldn't recommend them at all.

site_logo

Campbell kazi . 2023-12-30

MORE AT Google

Got the order completely wrong want a refund

site_logo

ryan . 2023-12-29

MORE AT Just Eat

Chips were still had burger wasn’t nice at all

site_logo

Heather . 2023-12-16

MORE AT Just Eat

Forgot chip with childs meal also ordered burgers without certain toppings and it came with th

site_logo

Courtney . 2023-12-06

MORE AT Just Eat

Order wrong, food delivered was inedible and cold and broke food standards minimal requirements

site_logo

Stephen . 2023-12-05

MORE AT Just Eat

Order was messed up gave me a whopper instead of a bacon double cheeseburger also there was a large chip with the bacon double xl meal and ordered 2 more chips on got 2 instead of 3 and the chips were soggy and not nice at all threw everything but the bacon double cheeseburger xl burger in the bin

site_logo

Jake . 2023-12-05

MORE AT Just Eat

The chips were cold, I asked for no onion on the burger and there was lots of onion!

site_logo

Kirsten . 2023-11-26

MORE AT Just Eat

Really tasty prompt service couldn't ask for more

site_logo

Douglas . 2023-11-24

MORE AT Just Eat

The food was great but as soon as you walked into the place you were hit up the face with the most horrible smell of pee it was disgusting.

site_logo

Leah Morrison . 2023-11-21

MORE AT Google

I asked for no bacon, not no cheese

site_logo

Danielle . 2023-11-19

MORE AT Just Eat

Food was quick but I could do with a clean, some tray with rubbish on them left about but staff were nice

site_logo

g turner . 2023-11-16

MORE AT Google

Cold and missing a chicken royal

site_logo

daniel . 2023-11-04

MORE AT Just Eat

Some items had been swapped out without asking what we would prefer .

site_logo

Sara . 2023-10-31

MORE AT Just Eat

Drink missing chilli bites missing and spicy mayo missing

site_logo

Clarissa . 2023-10-29

MORE AT Just Eat

Food arrived wrong, it was hot however it should have been corrected and when part of the dressing of a burger is excluded and cleese added they send it plain and don't put in your onion rings......and they don't pick up the phone when you call them.....disappointing and won't be using them again

site_logo

Stephen . 2023-10-28

MORE AT Just Eat

Well priced and the burger had taste which is lacking in some other chains

site_logo

Nigel Mccreery . 2023-10-10

MORE AT Google

Order arrived at 3pm - cold and inedible

site_logo

Jamie . 2023-10-07

MORE AT Just Eat

Food was delivered really quickly so it was still very warm when I opened it. I asked for it to be left at the door as I’m not well right now and the delivery driver did so which was great. The food was well packed and included little salt and ketchup sachets which was a nice touch 😊 reasonable delivery fee too unlike a lot of places on just eat.

site_logo

Claire . 2023-09-20

MORE AT Just Eat

Food was cold when it arrived and delivery took so long that estimated delivery time changed by 20 minutes before it even started getting made. Will not reorder again. Very disappointing and food ended up binned as it was so cold it wasn't edible.

site_logo

claire . 2023-09-19

MORE AT Just Eat

Yous give me Diet Coke and I won’t like Diet Coke I ordered original coke. And no fork with my meal. For 20 odd pounds I’m disgusted.

site_logo

Nathan . 2023-08-30

MORE AT Just Eat

Service extremely slow, 20 mins from when I ordered 2 small burgers to when I got them!!!!!!!

site_logo

Margaret Kelly . 2023-08-24

MORE AT Google

Really enjoyed this drive through and the Whopper was delish.

site_logo

Alan Johnston . 2023-08-12

MORE AT Google

Hasn't been delivere yet. Therefore I can't give a good rating as of yet. Secondly I ordered it for 17.40.

site_logo

tony . 2023-08-11

MORE AT Just Eat

food was banging but the king loaded fries had only a tiny tiny bit of cheese sauce on them, still great tho

site_logo

Louise . 2023-08-07

MORE AT Just Eat

Really Nice Staff, the Food is always Piping Hot for Delivery as-well

site_logo

Reece Beers . 2023-07-25

MORE AT Google

No dips, I paid for them. Food was cold!

site_logo

Jenna . 2023-07-16

MORE AT Just Eat

Missing item from order, can’t get hold of anyone to assist with this

site_logo

Pamela . 2023-07-07

MORE AT Just Eat

Food wasn’t brought, only drinks, delivery driver was aggressive when asked about this.

site_logo

Shannon . 2023-07-06

MORE AT Just Eat

I order of this app all the time an my past few I haven't even got a refund last month for two deliveries I never got them everytimw ic order my food is late or cold or both . This time the driver said she couldn't find my address an once again my food is cold

site_logo

Megan . 2023-07-05

MORE AT Just Eat

Bbq stacker xl had no onion rings and very little bbq sauce. Both drinks delivered were wrong.

site_logo

anthony . 2023-07-04

MORE AT Just Eat

Excellent service and outstanding burger. Actually looked the same as the menu pictures !!!

site_logo

Andrew Aicken . 2023-07-03

MORE AT Google

Forgot the chilli cheese bites, sent the wrong fries

site_logo

Alan . 2023-06-26

MORE AT Just Eat

Food didn't appear to be delivered late But food was cold Burger looked like it had been thrown into the box Chips cold - and tasteless First time ordering from Burger King - the last time

site_logo

Josh . 2023-06-26

MORE AT Just Eat

Unfortunately all the food was cold. Burger must not have been that warm when being assembled as the cheese had very little melt 👎

site_logo

Dermott . 2023-06-24

MORE AT Just Eat

Ordered a stacker burger which obviously has onion rings in it but came as a bacon double xl lol and drinks were wrong too , idiots

site_logo

Taylor . 2023-06-21

MORE AT Just Eat

Quick efficient service from staff - very friendly and always top class grub 👍.

site_logo

Amanya Derrick . 2023-06-11

MORE AT Google

We were freezing cold as the A/C was on and no matter where we sat it was cold. Food cooled down very quickly. The person whom served us was very pleasant.

site_logo

jacqueline Watson . 2023-05-28

MORE AT Google

I ordered and paid for 9 onion rings I got 4 I ordered 1 kids fruit shoot purple instead of capri sun because my child is allergic to orange really not happy.

site_logo

Alison . 2023-05-22

MORE AT Just Eat

Arrived on time but burger cold

site_logo

Jo . 2023-05-14

MORE AT Just Eat

Food was cold chips like cardboard and cheese in chilli bites was congealed

site_logo

Alison . 2023-05-12

MORE AT Just Eat

Had lunch with grandchildren and despite the kids changing their minds several times and asking for added sauce and salt etc. The staff were friendly and good humoured. Well done Burger King.

site_logo

Samuel Wheatley . 2023-05-10

MORE AT Google

Early surprised but the food was cold and items where missing, no answer when I called the place either.

site_logo

ryan . 2023-05-05

MORE AT Just Eat

Absolutely useless. Ordered two meals and they didn't send one of the burgers. Never seem to get it right

site_logo

Alan . 2023-05-04

MORE AT Just Eat

Could do with a furniture referb ...a few tables needed cleaned ...staff friendly

site_logo

Natalie Jackson . 2023-05-03

MORE AT Google

Delivered to wrong place. Then couldn’t contact driver

site_logo

Stacie . 2023-04-30

MORE AT Just Eat

Never planned to leave a review of this place but no joke, everytime I've visited this burger king the staff look like they wanna end it all, no smiles, no welcoming, no standard of customer service.

site_logo

Maitland Airsoft . 2023-04-30

MORE AT Google

Driver was excellent in communicating delivery time! Order came with plenty of condiments and everything that I ordered and was more than satisfied with everything. Very impressed as it was my first time using the app would definitely recommend it.

site_logo

Jonathan . 2023-04-29

MORE AT Just Eat

All food is cold and arrived late. Not good enough.

site_logo

Lee . 2023-04-27

MORE AT Just Eat

Was in lunch time 25/04/23 Had a small issue with my meal which was rectified immediately, if I could give more stars for service I would, staff were excellent.

site_logo

Alison Cardy . 2023-04-25

MORE AT Google

The cheese fries I ordered arrived covered in bacon , therefore the vegetarian they were ordered for couldn’t eat them. They also sent the wrong burger. Burger King Castlebawn always get orders wrong when I go through the drive through so i guess I shouldn’t be surprised that they messed this up. They don’t seem to be able to ever get it right.

site_logo

Phil . 2023-04-23

MORE AT Just Eat

Food was freezing cold unable to eat

site_logo

Amy . 2023-04-14

MORE AT Just Eat

Similary restaurants in South Eastern NI

restaurant_img
3.0

59 Opinions

location-icon22C Circular Road
Other cuisines
outdoor_seating_204943takeaway_204943delivery_204943

You really get a shock when you order your food and they tell you the price! Its definitely one of those places you're afraid to go near again because of the ptsd of spending a fortune on a sandwich and coffee 😂 I wouldn't mind if the food was good but its so basic I've had far better for half the price plus the coffee was freezing

restaurant_img
3.1

2332 Opinions

location-iconNewtonards Shopping Centre
American
outdoor_seating_100681takeaway_100681delivery_100681

Beautiful Meal...Courier was great. 👌

restaurant_img
3.2

2388 Opinions

location-icon22 Bangor Rd, Newtownards, BT23 7BY, United Kingdom
outdoor_seating_379664takeaway_379664delivery_379664

They have either changed their recipes or chef lol but definitely got better! 9 times out of 10 it's early and if an item is ever missing they roll bring it straight to you. This rarely happens though and I've been getting food from here for years and I think they've maybe missed sn item once, i got free prawn crackers too for the inconvenience! Tasty hot food, never delivered cold. Highly recommend!!!

restaurant_img
3.3

408 Opinions

location-icon1 Frances Street, Newtownards BT23 4JB Northern Ireland
Other cuisines
outdoor_seating_268179takeaway_268179delivery_268179

The prices are so ridiculous... seriously felt like I’d just funded their next renovation. By the time my food arrived, I considered sending them a postcard just to remind them I was still waiting. If you enjoy being robbed in broad daylight, then this is your place. Otherwise, steer clear

restaurant_img
2.5

51 Opinions

location-icon37-55 Bangor Road, Newtownards BT23 3BZ Northern Ireland
outdoor_seating_243516takeaway_243516delivery_243516

Poor service from Drew who cannot handle two orders at the same time