Based on 2.683 opinions finded in 4 websites
Based on 2.683 opinions finded in 4 websites
Nº 116 in 128 in Castlereagh
Nº 6 of 6 American in Castlereagh
Opinions
McDonald's here is better than the one in Dunmurry, that's for sure!
Lee Fitzgerald . 2024-10-20
MORE AT Google
Always gd who doesn't love a mcds after a boozy NYT out or just in general. The McRib tho mmmmmmmm 😋
Pigzy XXX . 2024-10-20
MORE AT Google
Ordered food for myself and grandparents, came quick enough although food was stone cold and half the order missing and they don’t seem to keen to answer there phone either !
Amy Scott . 2024-10-19
MORE AT Google
They need to look very hard at the car park WHEN IT SAYS DISABILITY PARKING that's not foe delivery drivers to park in or people with no blue badge only the person that badge is for can use it get ur managers out and start checking
George Brown . 2024-10-17
MORE AT Google
I don’t like leaving negative reviews but twice now they’ve got the order wrong at the drive through. First time I didn’t realise till I got home that a burger was missing, went back again with a voucher that their customer service gave me as an apology for getting it wrong before, and this time was short a drink. Luckily I checked before leaving. Was asked for my receipt and handed a drink without so much as an apology.
Mark Graham . 2024-10-09
MORE AT Google
dear mcdonalds, please read order , collect items , put them in bag , send them to address...it's literally that simple. bunch of absolute boneheads, have never got one order right.
Nicky . 2024-10-06
MORE AT Just Eat
Specifically ordered two burgers cheese only however both burgers came with all dressings. My children would not eat them as they could taste the Big Mac dressing even after I had scraped it off… I even wrote it in capital letters. I can’t drive currently due having had an operation so complete waste of money.
Louise . 2024-10-05
MORE AT Just Eat
The food was freezing drink had leaked all over the bag
Robert . 2024-10-05
MORE AT Just Eat
They've ballsed up my order twice now. Last time my number disappeared off the screen so I waited and waited but it never appeared. Some time later someone "found it" in the kitchen. So I downloaded the app and decided this time to get it delivered to my car. Sat waiting and all of a sudden the app said it had been delivered so I had to go in the store and find out what happened to my food. I'm not sure what's going on there but sort it out. I've deleted the app and I'm giving up crap food, today was the last straw
Sarah Cee . 2024-10-05
MORE AT Google
I ordered my food 2 hours ago and it hasn’t arrived but said it has been delivered it has been delivered to the wrong house I want my money back
Amelia . 2024-10-04
MORE AT Just Eat
Driver sound as always. Food rank as always.
E . 2024-10-01
MORE AT Just Eat
Unfortunately the food was not warm by the time it was delivered.
Carson . 2024-09-27
MORE AT Just Eat
received 3 drinks and 2 mc flurries and none of the food we ordered
Gérard . 2024-09-27
MORE AT Just Eat
Terrible he called with the wrong order number ? Right address was not going to give me my order ???? No more tips
Adam . 2024-09-26
MORE AT Just Eat
Pre ordered a week before a £65 order for child's birthday on a Monday also paid for extra for priority booking only for it to be ' on the way ' twice , and finally cancelled . Apes could run the business better they can't even get basic orders correct surely asking for a plain burger is less work for whoever is making it . Not rocket science.
Robert McMillan . 2024-09-26
MORE AT Google
Delivery driver is a lovely guy often get him and always asks how we all are
Vicki . 2024-09-25
MORE AT Just Eat
Over an hour late on delivery and arrived freezing cold
Anna . 2024-09-25
MORE AT Just Eat
Ordered 2 meal for twos and got no fries!!
sabrina . 2024-09-25
MORE AT Just Eat
Cold - burger was missing onions - very disappointing
Aaron . 2024-09-23
MORE AT Just Eat
When I order two Birthday doughnuts, I expect to receive them, they aren’t cheap either, bad form McDs
Darrell . 2024-09-22
MORE AT Just Eat
Delivery was good food was not nice
Danielle . 2024-09-22
MORE AT Just Eat
was here alot quicker than expected... delivery guy did a great job
Megan . 2024-09-21
MORE AT Just Eat
Yet again another incorrect order, here regularly as kids want to go, but more than half the time our order is wrong! Another order delivered today with a missing meal!! S it that difficult to check orders before they leave?
jamesawoods . 2024-09-21
MORE AT TripAdvisor
No option to cancel even though food was 2.1/2 h late. Tried just eat chat and phoned and no support or help given. Absolutely disgusting service will move to Uber eats from now. Just eat has proven time and time again that they can't be trusted!!!
Sara . 2024-09-19
MORE AT Just Eat
ordered the food at 4.17, still waiting on it 2 hours later, the delivery time is still saying it will be here in 1 hour. When i ordered it said it would be 15-30 mins
david . 2024-09-19
MORE AT Just Eat
All great but delivery note was ignored. Having a young child who had just fallen asleep to take care of it was difficult for me to get to the front door (hence my note to leave order at front door) but courier knocked on door a few times to signal they were there. I know there was a code to give but this needs to be taken into account when delivering
Maria . 2024-09-19
MORE AT Just Eat
Took 3 hours to arrive and was stone cold
Jason . 2024-09-19
MORE AT Just Eat
very efficient service and a nice man delivered it and everything was 100%
Gérard . 2024-09-18
MORE AT Just Eat
Food was freezing and took over an hour to be delivered
Jenny . 2024-09-18
MORE AT Just Eat
Food was cold and milkshake 3/4 full..
Kat . 2024-09-17
MORE AT Just Eat
order was never delivered, we messaged the delivery driver saying sorry address is wrong it’s 6 annavale drive and never got a response and the food was never delivered to correct address
Jamie . 2024-09-16
MORE AT Just Eat
At the first Our family got cold meals!!! All night we feel sick and diarrhea. Its a worst McDonald's around the Belfast. Should claim it's owner to the court poisoning people!!!
Viewpi Channel . 2024-09-15
MORE AT Google
No complaints. Will order again. Thanks.
james . 2024-09-15
MORE AT Just Eat
driver knocked and quickly left food at the door. bag was open with two items missing. very disappointing
Laura . 2024-09-11
MORE AT Just Eat
My chips with my meal were cold and were not nice 😥
Lesley . 2024-09-10
MORE AT Just Eat
Always forgetting stuff actually awful to be honest
Casey . 2024-09-08
MORE AT Just Eat
Missing majority of the order and what did arrive was cold. Incredibly bad
Chris . 2024-09-07
MORE AT Just Eat
Usually swerve this McDonald’s on Saintfield road as they always miss out an item or 4 but pushed for time so ordered large takeaway for family of 5, got home and unpacked it and yes they forgot the nuggets and the dips and the chips were cold,so have to rush back up to collect them, definitely not be back!
bellabellaBelfast . 2024-09-05
MORE AT TripAdvisor
I ordered no onion but then my order is wrong!!! What kind of service is this! My burger has no cheese and just a drop of cheese sauce!!
Dyan . 2024-09-05
MORE AT Just Eat
The driver was so rude! since when are you asked for codes when the order is delivered? Clearly can see I ordered it showed him the email confirmation, could have been more pleasant about the situation! Not happy!
Suzanna . 2024-09-04
MORE AT Just Eat
my son is 6. he saw the ‘grimace shake’ tiktok trend in 2023 and every so often we’ve been researching on whether or not this drink would come to our wee country🇪🇺🇨🇮. long and behold, last week we found out that the GRIMACE shake would be here until the sept 3rd. Must’ve been one in 10000 cause he turned 6 on aug 30. we make our way to the mcdonald’s, birthday signs up. promotional items in stock (or so we thought). we eagerly await that sweet creamy grimace-y nectar on our tongues to be met with my worst nightmare. “no longer available” what. on. earth. my son has waited for well over a year for this drink. only to be met with the cold bleak reality of the universe. shame on you mcdonald’s. what’s the point in the celebration if grimace isn’t even there. won’t be back.
Andrew Atkinson . 2024-09-01
MORE AT Google
Driver was awesome! Really nice guy
Sarah . 2024-09-01
MORE AT Just Eat
Just like in standard McDonalds fashion, if they don’t forget the sauce they’ll forget something else.. wrote them a note saying don’t forget the sauce as they always do.. oh they gave me the sauce, and forgot my drink…
Ryan . 2024-08-31
MORE AT Just Eat
No dips as usual for this McDonald’s!
Aaliyah . 2024-08-31
MORE AT Just Eat
Did not receive any dips I paid for
Katie . 2024-08-30
MORE AT Just Eat
The driver abandoned the mcmuffin on my doorstep & didn't knock or ring to let me know it was there. Probably because the bag & mcmuffin were soaked, indicating the coffees I'd ordered had spilled en route.
J . 2024-08-29
MORE AT Just Eat
Great customer service. I made the wrong breakfast order, but it was sorted out quickly. Thanks to the guy at the front kiosk.
Dee Donn . 2024-08-29
MORE AT Google
Please get this milkshake machine fixed...this is 3 occasions I've tried to get this and again it's broke
april guinn . 2024-08-28
MORE AT Google
waited 2 hours for half my order
kim . 2024-08-28
MORE AT Just Eat
food was good not piping but still nice, forgot my curry dip but gave 2 red instead.
tina . 2024-08-26
MORE AT Just Eat
Not only was it late, some items were missing and zero sauces after including multiple in order
Brett . 2024-08-24
MORE AT Just Eat
Mcdelivery orders are always missing items. Never get dips, straws, this time is was the fries... Good luck getting a complete meal.
Kaz Black . 2024-08-23
MORE AT Google
Didn’t receive order how do I get refund
Laura . 2024-08-22
MORE AT Just Eat
This food did not arrive I want a refund
Julie-Anne . 2024-08-22
MORE AT Just Eat
Part of the order was 3 Large fries and they were less than half filled and the coca cola drink was completely flat and tastes like water . Disgraceful.
William . 2024-08-17
MORE AT Just Eat
Service at my is terrible they choose when to close just put cones, especially friday.chips are always cold it's as if they can't wait to close.genuine
Frank G . 2024-08-16
MORE AT TripAdvisor
Yet again I have two missing items from my delivery. This happens time and time again. It's ridiculous.
Cara . 2024-08-16
MORE AT Just Eat
Every item missed except the coke
Mick . 2024-08-15
MORE AT Just Eat
didn't receive the Tropicana orange juice
Aaron . 2024-08-12
MORE AT Just Eat
Fresh fries hot and ready to dip
Brian Kernahan . 2024-08-11
MORE AT Google
food was freezing and I have tried to get help but says that you will email me within a few days but I don't have access to my email at the minute so would prefer to be contacted by phone or text if possible as have had several problems when ordering from you not the app but food arriving cold or spilled drinks etc
Nuala . 2024-08-10
MORE AT Just Eat
Absolute disgrace , never received the order yet it says it is delivered. I tried to phone the restaurant and noone will answer. Extremely disappointing and disgraceful service
Ann . 2024-08-09
MORE AT Just Eat
Half the items in the order were missing
Éabha . 2024-08-08
MORE AT Just Eat
Delivery driver was fantastic, nothing to do with him - the food was cold and almost stale testing, like it had been made hours ago
Mark . 2024-08-08
MORE AT Just Eat
everything arrived without missing items. praise and glory be 🙏
Patrick . 2024-08-07
MORE AT Just Eat
Ordered loads of food and delivery guy got here without straws, two drinks, chicken nuggets, a mcchicken burger and sauces. Called the phone and didn't pick up twice. We want our money back for this food because we were looking forward to this and this isn't acceptable.
Niamh McQuillan . 2024-08-06
MORE AT Google
food arrived absolutely freezing and uneatable and unfortunately not for the first time
Nuala . 2024-08-05
MORE AT Just Eat
It said cucumber unavailable and wouldn’t let me take it off so I assumed it wasn’t on it, I’m allergic to cucumber and now I can’t eat the wrap. Also no straws, dips and no spoon for McFlurry. Donuts were missing too and the drinks were only half filled
Robert . 2024-08-05
MORE AT Just Eat
Order has not been delivered even though marked as delivered
Bronagh . 2024-08-04
MORE AT Just Eat
It's McDonald's so you know what you will get, but the service was excellent, the staff were helpful and friendly, it was a nice day so we ate outside. Very well do n e guys.
Gerry Faloona . 2024-08-04
MORE AT Google
we ordered 5 items and only one arrived not happy at all
Katie . 2024-08-04
MORE AT Just Eat
Really good food to have and mcfay ice cream it's nice to after and good for Hanover
Lisa Savage . 2024-08-03
MORE AT Google
never received order and mcdonalds staff no help at all
Kirsty . 2024-08-02
MORE AT Just Eat
delivery was on time however no straws in bag which wasnt overly an issue but both mcchicken sandwiches looked like they where threw in the bag without being properly assembled. literally found the baps from the top on top of my box of nuggets. still ate it tho but wouldve prefered if the burger was put together and the boxes where closed lol
Rachel . 2024-08-01
MORE AT Just Eat
the delivery driver was so rude. shoved the delivery at me as i was speaking to him, he totally ignored me and walked of!!!!!
julie . 2024-07-31
MORE AT Just Eat
Ok it's a McDonald's so the culinary experience is somewhat limited but having said that is was one of the best I've been too.. very friendly staff.. food was nice and hot and a fulsome portion of chips.. whenever I feel like a McD.. this is where I'd go..
Richard Williams . 2024-07-30
MORE AT Google
Sent wrong drinks and missing items. Absolutely idiots wouldn’t be in it.
Emma . 2024-07-30
MORE AT Just Eat
Food still hasn’t arrived only drinks! Still waiting even after contacting the restaurant over an hour ago
Tammy . 2024-07-27
MORE AT Just Eat
Delivery driver was great, very polite. McDonald’s forgot part of our order though.
Glynis . 2024-07-26
MORE AT Just Eat
Lukewarm and missing 3 dips ordered
Emer . 2024-07-26
MORE AT Just Eat
Didn’t receive my cheeseburger or any of my dips
Jay . 2024-07-22
MORE AT Just Eat
driver was extremely nice probably nicest one I've had. Great delivery speed food still warm.
Jack . 2024-07-20
MORE AT Just Eat
Chips a bit cold and missing dips we ordered and paid for.
Ruth . 2024-07-19
MORE AT Just Eat
My order was’t delivery, my kids was waiting and just eat app showed me it’s been delivered but never been !!how it could be?!! why they did not cancelled my order if was some problems they just said been delivered!! And now they will refund money but not in my bank acc where i bought from but in just eat app, that’s horrendous
Egle . 2024-07-19
MORE AT Just Eat
cold fries. missing fries. No dips when ordered. disgusting
Jo-ann . 2024-07-19
MORE AT Just Eat
half a cup of coffee and no syrup with my pancake and syrup?
Eugene . 2024-07-13
MORE AT Just Eat
I am furious I live in flats guy called my flat I let him in I'm waiting on him to come up. after couple of mins and went downstairs no man no food what is going on
Karene . 2024-07-09
MORE AT Just Eat
can u please tell me were my order is this is 2nd time I will not be ordering of youse again
Julieann . 2024-07-08
MORE AT Just Eat
have to tell the truth delivery was on time but i sent it away wasent my order away had to order again but both orders were very fast and quick so sorry for the mix up on my behalf and thank your very much for that great service
Liam . 2024-07-08
MORE AT Just Eat
very sorry about this house member made an order didn't know about not delivery drivers fault
Liam . 2024-07-08
MORE AT Just Eat
Delivery is never an issue and the drivers are always very pleasant. The issue, again, is missing items. I've purposely paid an extra £2 for 10 sauces in the hopes some will arrive and true to form not a single one. So I'm out sauce and been charged for it. Seriously have a word with your employees, they can clearly read the order, why are sauces (amongst other items) ALWAYS MISSING!!
Dean . 2024-07-08
MORE AT Just Eat
I've still not recieved my order could you please tell me were it is my kids so hungry many thanks
Julieann . 2024-07-07
MORE AT Just Eat
Never got my order but you have taken my money
Jason . 2024-07-06
MORE AT Just Eat
cold again I dont know why I bother but because of my disability I cant get it myself. I. m sorry i know I always complain but you are my only way to get food. so fed up
Karene . 2024-07-06
MORE AT Just Eat
Food was cold, missing dips, napkins, straws. Very unhappy!
Jurgita . 2024-07-05
MORE AT Just Eat
freezing again six and tired of rhis
Karene . 2024-07-05
MORE AT Just Eat
Kids waiting and then food was cold when arrive, very poor
Louise . 2024-07-05
MORE AT Just Eat
Went here for a oreo frappe told the machine was off couldn't even get a iced coffee staff member was very rude also
Thomas Cuthbert . 2024-07-04
MORE AT Google
Asked for smartie McFlurry and got a skittles one. Read the receipt when people order it’s not hard to mess up a McFlurry!
Katie . 2024-07-04
MORE AT Just Eat
My burgers were cold and a complete mess the quality was disgusting! My chips were cold and dry our food went to the bin won’t be ordering again ! I would like a full refund I am very angry with this !
Donna . 2024-07-03
MORE AT Just Eat
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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