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The best restaurants serving American food in Swale South East
7 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
161 Opinions in 1 websites
I've dined here on a few occasions now and unfortunately this time was the worst. I've had amazing experiences and I have loved the food here so much but this time round I was disappointed to see that the quality had reduced a lot. They don't bring out any of the lovely bread anymore, instead they just bring some small cup of broth from the cheeky ramen their sister restaurant. Not a fire pit standard at all. Now it's just a standard restaurant in my opinion. In the past, The rice which was my all time favourite food ever and now its just an average rice dish, not to mention they don't stir in the egg for you anymore which ruins the experience. The lamb was too sweet, being advertised as sweet I understand but this wasn't tasty. The Chinese takeaway is better. We left half of it and I let our waiter know that the food wasn't good and even one half cold and she didn't care at all. The standards have slipped so much I'm so disappointed. She did tell me there is another menu change happening soon so hopefully it will be better as the menu from January was 100% better. Not to mention they've had to drop their prices from the beginning of the year probably to make up for the drop of the quality. The presentation however is still great. The bill still came to about £70 for two small rice and small. portion of lamb and a wine.
61 Opinions in 1 websites
The chicken burger was wet, bland, mushy and horrible. The fries were fine so I ate those, I told the staff who served us and they couldn’t care less so I asked if it was possible not to be charged for mine but they said as I’d already tried to eat the burger which I left the rest of as it was a pile of mush and that I had ate the fries they wouldn’t. I asked if they did the online discount they had on their site and they said no it was from a while ago. There was no way of them giving me any form of compensation for my experience in any form. Luckily this place has since shut down.
375 Opinions in 1 websites
The food was very disappointing. My friend was given mash instead of chips.When the waitress was made aware of the error, she said there was nothing that could be done as that was what was on the receipt Having looked at the receipt before we left she was the one who had made the error. The food was also cold.. The customer service was non existant!! Very unfriendly & unprofessional
174 Opinions in 1 websites
Very disappointing visit. I took my older mother here as she has always enjoyed an occasional KFC. the screens are filthy that everyone has been touching and haven’t been cleaned. The chips were lukewarm. Only good thing was the chicken fillets were fresh and hot. The toilets smell DISGUSTING. a very bad sewage smell. I had to use them so had to put a wad of toilet paper against my mouth and nose while I was in there as I was heaving. We won’t be back
104 Opinions in 1 websites
Got a bargain bucket last Monday 15th April at 5.30 p.m we have had a many over the years but this was the first time for a while, not what we expected. Where was the spicy crisy crumb coating? It was more like soggy batter!!!!! Both my wife and I have been ill for amost a week with upset stomach and nausea which came on within a few hours after eating . Certainly have no plans to come back.