The best restaurants serving American food in Stevenage East of England

My friend both had the Salmon Risotto which was dreadful. There was a piece of tasteless salmon sitting on top of the rice which was sludgy and equally tasteless, really disgusting. We were offered a free dessert as compensation but the choice was pretty poor so we didn't bother. They knocked a few pounds off the bill. The waiter was very pleasant but I won't be going there again.

Top night, kids loved their meals & the staff were very friendly

The free monkey nuts were nice. The food tasted okay but when I unwrapped my burger it looked like it had been run over. The fries were nice but nothing exciting. All in all, very poor value for money.

Regular KFC, nothing more nothing less

Have been to TGI’s many times in the past but not for a number of years. Was shocked when I saw the price of the dishes on the menu, very expensive compared to other restaurants. Was even more shocked when the dishes arrived & saw the portion sizes. They certainly do not justify the prices! Service - apart from being shown to our seat & delivered food, there wasn’t any. Food - was in all honesty terrible. Luke warm & lacked any real flavour. To top it all off my son was sick later that evening so I now question if his chicken was actually cooked!! Perhaps someone from TGI’s should take a moment to read the reviews as they are not good. I will never be returning.

Was missing half my order, waited 50 minutes for it to be re delivered only for it to be cold and greasy.. ending up in the bin. When I called for a Partial refund, I was constantly fobbed off to eventually be told… if I got them from the bin and took them back I would get a £2 refund that’s all he would offer me along with a lot of abuse with it. No customer skills what so ever. This is not the first problem I’ve encountered. Over priced, poor food, poor customer service. AVOID!! AVOID!!

I frequent this pub regularly and find myself getting very frustrated with the bar staff? I believe it’s not entirely the faults of the actual staff but the management. On 8th Nov I was in the pub around 4;30 pm and it wasn’t that busy . The first trip to the bar was reasonably acceptable with a member of staff really trying hard to serve the customers but I noticed another 2 staff chatting most of the time When I went back around 5 ish there was obviously new staff arriving as it was quite evident one member could not sign into the till. At this point there was only myself and one other at the bar. The person trying to sign in then asked one of the staff to help which is acceptable but this escalated to around 5 people alll congregating around the till including the manager, this went on for 10 mins until I finally said “ can I ask why it takes 5 of you guys to sort a till out while we are ( now 6 ) people waiting for service as the other tills are working? With this one of the staff immediately came over and went to serve me. Then the manager came over and said “ I don’t like your attitude ! Can you please leave ? I was amazed as I did not swear , I did not shout, I just asked a direct question after standing watching this fiasco for over 10 mins. Obviously I left but did say to the manager now I can see why your Wetherspoon’s is so low on the list of Weatherspoon in the UK. I won’t be going back as it just stresses out the customers. I will point out whilst I was waiting I was within 6 feet of all the staff around the till and at no point in 10 mins did anyone look up and say sorry for the delay or even make any eye contact, it was just as if we were a pain in the arse asking to get served.

The food was reasonable, the staff very friendly although not that attentive. Disappointed with vegetarian options very limited and then two of them were unavailable. We were two couples, grandparents and grandchildren, eating before a show. The food no better than ‘pub-grub’, chicken burger very dry, other food passable, drinks ordinary. Would possibly go again, if going to a show, but their are many other eateries within walking distance or short drive, so it would be dependant on the weather. We booked and were surprised how few people were in there, further: trying to book a table is very difficult, so I certainly would not bother going through that drama again.

This place is perfect… if you want recooked chicken, uncooked chips covered in pepper? And a drink which is flat, full half with ice and attitude from the lovely staff inside

The manager David was very aggressive when I ask him to put onion in my burger. I was with my children and felt very threatened