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Outdoor
The best restaurants serving American food in Northampton East Midlands
27 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

1116 Opinions in 2 websites
We’ve waited a while to eat here, and boy was it worth it! There was 7 of us ranging from 4 to 47 and everyone enjoyed! The menu has a lot of choice, and I can not wait to return to try what I’d don’t have this time! To start we shared the nachos and some wings, and the youngsters food arrived the same time. The nachos are epic so much to share, and the wings were tasty!! We had buffalo and they were not too hot. The mains were great, nephew had a chilli cheese dog and it was huge! Sister in law had the rib eye which looked amazing, other half had the burger (best burger he’s ever had!) and the bro in law has ribs and wings which was massive but he polished it off. I had the smoke pit house platter and woah! So tasty but so much food I got half of it in a takeaway box! The chilli slaw is a must as a side Overall great service and great food, it’s very casual dining and similar to American BBQ style restaurants! There was no room for dessert but they looked good

21 Opinions in 1 websites
I did not actually go into this cafe but witnessed an amazing act of humanity from the 2 staff members inside their store during the late shift of 14/09/2023. Without going into too much detail, where others would've kicked someone out of the store these two ladies ensured that their customer was dealt with, with compassion, humanity, patience. Great to see kind people still in the world.

49 Opinions in 1 websites
Upon arriving at the second window to collect my order, the employee handed four drinks through my car window. As she passed them, the drink carrier gave way and tore, causing a large Coca-Cola to spill across my central console, passenger seat, my son’s trousers and shoes, and into the passenger footwell. The employee offered no apology and instead instructed me to move to the next window. I questioned her, saying, “Did you not see what just happened?” She responded by simply replacing the spilled drink, as if that were sufficient. I then requested to speak with a manager, at which point Joanne, the on-duty manager, arrived. She did not offer an apology or express any acknowledgment of the inconvenience caused, repeatedly stating that “it was an accident.” I politely asked for a refund on my order to cover the cost of a vehicle valet, but Joanne refused, saying she couldn’t make that decision and, if it were up to her, the answer would be no. She took no responsibility for the situation and continued to dismiss it as an unavoidable accident. When I requested to speak with another manager, Joanne declined three times, asserting that they would share her opinion. Eventually, another manager, Phil, came to assist. He was far more understanding and empathetic but explained that he could not override Joanne’s decision without consulting his supervisor. Phil assured me that he would escalate the matter and took my contact details for follow-up. While I am optimistic that Phil will ensure I receive a call back from a senior representative, I am deeply disappointed by Joanne’s handling of the incident. Her lack of professionalism and unwillingness to address the issue appropriately raises serious concerns about how she was placed in a position of authority. I would caution others to reconsider visiting this establishment.

29 Opinions in 1 websites
Went in early Saturday evening so not much of a queue. However, the meal itself was awful. Worst KFC I've ever had. This was supposed to be a birthday treat but the chips were soggy and greasy and the chicken in the 14 piece bucket was very greasy. The skin is supposed to be crispy. This has really put me off buying a KFC ever again. The 2 stars is for the quick service and not for the food.

9 Opinions in 1 websites
Went through Drive Thru, placed half our order and after asking for no ice on the first drink were told to move to the first window. We hadn’t finished our order, and we couldn’t edit at the window and add on the other meal. Weren’t asked if we had finished our order, and were just hurried along. Drive thru staff did not have a nice approach towards us when we explained they had not let us finish, and was not at all apologetic. When we asked to cancel the order, she didn’t even talk and then ignored us. Not happy with the service.

60 Opinions in 1 websites
KFC Towcester, Northampton - Review The KFC in Towcester offers a generally positive experience. The staff are friendly and helpful, making for a welcoming atmosphere. The food is freshly cooked, which is always a big plus, and the interior of the premises is clean and well-maintained. Additionally, having onsite parking is convenient for customers. However, there are a couple of areas for improvement. While the inside is spotless, the outside of the premises could use some attention, as it leaves much to be desired. Another significant issue is the ladies’ toilet door not closing properly, which makes the facilities unusable for some customers—a concern that needs addressing promptly. Overall, it’s a good spot for fresh food and friendly service, but these minor issues, especially the restroom situation, slightly detract from the experience.