The best restaurants in Neath Port Talbot South Wales

We called thru the drive thru at 21:26 had to wait to be served no apology about the wait when we finally ordered our food we were told there was no gravy and was given terrible attitude by the young girl who served us my partner went into the store to speak to the manager only to receive full attitude no apology what so ever and got told there was no stock to make extra gravy when I know you make the gravy in the store as I was a manager there a few years ago so I know how the store is run with stock ect the team leader in charge was a youngster who was more concerned about messing around with the staff and not a care in the world about any customer who was waiting this store is a shambles and staff need to be trained properly especially the team leaders in charge I will never go back to the store and will be speaking to head office

Dropped my pizza and the staff replaced it. 🙏

The food was very bland and tasteless. I ordered a special curry with boiled rice. Won’t be calling here anytime soon. Only tried here this time for a change from the usual Chinese, never again!

Every time I go to Neath Subway there is attitude when I order gluten free. It seems that the staff there in the Neath Shop don't understand how important cross contamination is. Gloves need to be changed. Also I cannot have the meat out of the counter as there is bread crumbs that come off and falls into the counter. Wheat is an allergen. If I could eat it I would. Each time I go there I am made to feel like an inconvenience and that it is too much trouble. One girl in particular tells the other staff that gloves don't need changing. This is my individual health being taken for granted when gluten makes me seriously unwell. It's not a choice. Id love nothing more than to have a hearty Italian, but I cannot. Less attitude and more understand and knowledge from the staff would be fantastic.

Just to start with a positive: the coffee was good. Went here yesterday with a friend. I can’t comment on his food but I had avocado on what was meant to be sourdough toast (which was actually just white sliced bread) - little tip, While I maybe nearly 50 You don’t need to mash avocado as though it’s for a 6 month old. Why do you need better service. Well in an age of rising costs, customers are king! So the ‘chef’ put the food on the table and I asked her if we could have two more coffee’s and her reply was we have to go up to the counter to order…”it says on the menu” She proceeded to walk behind the counter and passed the only other staff member, working behind the counter. The cafe is about 400sq ft with about 6/7 tables and I’m sitting 1 table away from the counter. So while my mate ate his bacon sandwich, up I got to walk the 4 steps to the counter to order two coffees to give my order, and advise the chef “it says on the menu sourdough, and that’s white sliced bread” Anyhow they brought the coffee table.

First tried this chippie out on a recent saturday afternoon. The lady in front of me had a large bag of chips which was stuffed and overflowing. More than i wanted so i chose a small bag which was adequately sized and the chips were nice. So tonight i thought id get a large bag which would be enough for my daughter and me. Well thats what i thought anyway, sadly it didnt work out that way. The shop was busy and they kept putting single buckets of chips into the fryer. Sods law when it came to my turn there wasnt enough chips to even fill the bag up let alone compare it to the massive helping the lady had on my previous visit. The girl serving me looked embarrassed as she shovelled up the tiny crispy bits in a vain attempt to make it look more full. Morale of story dont go there when it is busy if you want a fair deal or go somewhere else.

Have used this restaurant for many years - both eat-in and takeaway. It used to be very good ... the standard by which I judged others. The last 2 visits (both take away) were not very good. #1 Food order was wrong, and didn't find out until we got home, ended up with one meal that could not be eaten ! #2 Ordered good selection of items, and when we got home the meals were really bland .... no depth of flavour, no individual tastes .... just a puree sauce and little meat, very poor (all of the meals) Unlikely we will be returning

Great venue with lovely decor, staff were very attentive and created a great atmosphere. Unfortunately the menu was limited and food we ordered was poor. Chef is letting the team down.

Ordered food online, 2 meals one with rice one with chips. No chips in the bag . Phoned them straight away to ask for the driver to come back with the chips to be told cant promise that as we are busy. Had to go out and buy chips from the chippy. Lost my custom and I order from the regulary.

Awful customer service from a young girl called Sophia who started shouting across the busy store, because we didn’t pay to sit in and didn’t even ask us if we were but claimed she did, then stated that I was being disrespectful but she was shouting first.