Based on 4 opinions finded in 1 websites

Based on 4 opinions finded in 1 websites
Nº 336 in 362 in Neath Port Talbot
Opinions
Every time I go to Neath Subway there is attitude when I order gluten free. It seems that the staff there in the Neath Shop don't understand how important cross contamination is. Gloves need to be changed. Also I cannot have the meat out of the counter as there is bread crumbs that come off and falls into the counter. Wheat is an allergen. If I could eat it I would. Each time I go there I am made to feel like an inconvenience and that it is too much trouble. One girl in particular tells the other staff that gloves don't need changing. This is my individual health being taken for granted when gluten makes me seriously unwell. It's not a choice. Id love nothing more than to have a hearty Italian, but I cannot. Less attitude and more understand and knowledge from the staff would be fantastic.
Shaun H . 2023-11-08
MORE AT TripAdvisor
Awful service, was not even asked if preferred a foot long to a 6 inch, was not asked if I wanted any additional optional fillers for mysub roll, served by the angriest looking customer service/shop assistant I've ever seen quite a frightening looking member of staff, when mentioned this I was told "if you don't like it don't come back" SUBWAY YOU SERIOUSLY NEED TO RECRUIT STAFF WHO ARE ADEQUATE TO THEIR ROLE!!!!!!!
Kathryn M . 2022-07-26
MORE AT TripAdvisor
A solid place to grab a spot of lunch, despite what other reviews may say. Staff are as friendly as people who work retail can be, they seem competent and good at their jobs. Nothing bad to report through the five or so years I’ve visited this specific shop. Pretty Solid, would recommend.
Dylan . 2022-01-23
MORE AT TripAdvisor
Very unhappy with the service! Waited half an hour for one sandwich. Staff were very rude and couldn’t be bothered to be there. Staff didn’t listen to order and had to repeat my order several times! Social distancing wasn’t respected, people were not urged to use markers on the floor, no hand sanitizer on display. Will not be visiting again very unholy with the service today
Siwan W . 2020-08-07
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51 Opinions
To good to go surprise order was a shock to say the least. A £30 order for £10 was a bag of frozen mash potato 5 single servings of nacho cheese dip and 5 single servings of smokey veg bean chilli sauce. Zero interest from staff when asked for assistance, there is not a meal with what is in the shock bag.staff at the time of pickup were absolutely abysmal, will not return to port Talbot store again
47 Opinions
The staff need customer service training, won't be going anywhere if that's the vibes