Subway in Neath Port Talbot

Wasn't opened by 9am. Online says open at 8. Couldn't get breakfast before exam. Great job to the person behind the counter well done.

It’s unfortunate that I have to rate this shop at all. They couldn’t even be bothered to inform my daughter that she no longer needed. Sent out rota and she’s not even on it. Looking for a job…… DO NOT APPLY HERE! Not a lot of choice food wise too it’s shocking

Everyone I’ve been here their stock is poor, they don’t put enough stock into the sandwiches, however the second star is for Rhys, he needs to train the other dossers how to make a sandwich

They always are out of ingredients or having problems. They won't accept vouchers for their store even though their store is on the list of participating stores. No problem with the staff just management by chartwells is poor.

The fact that this subway stores is really small for people to fit in the room, they post about their food being rescued on too Good to go app which everyone should find the leftovers. however it had been four fours since I have been waiting subway's food to pup until now nothing.

Shocking, poorly trained staff, no gloves, handling different things, no washing of hands. if you like cheese and ham, you're OK. There's never anything else there. Prices vary for the same thing, depends who serves you. Guy in black tshirt, I assume a shift manager, had very important things on his phone to do. This is a quiet evening. In the day queue is out the door. Seriously avoid.

So either someone else has the same name as me and also left a review, or I'd forgotten about it. Either way, the service has improved considerably since opening. I happened to visit when there was no queue which probably helped, and the staff member that served me helped me choose the most cost effective option for what I was getting :)

Warning...The details of my experience may cause stress and anxiety. I am a huge subway fan and have given this beautiful disaster 5 chances now, due to my love for subway. However, the experience of visiting this store is just unbearable. If there are 2ppl in the queue, set aside half hr to be served, if 3-4ppl, set aside one hour. More than 4, put some gloves on and make it yourself. The staff are so slow and incompetent, I was concerned for their safety should there be a fire in the building. I could go on, but to summarise their incompetency, they were running low on bread and not even loaded the oven with reserves, fillings such a meatballs running low and not prepping anything ready. I've been charged 3 different prices for the same product, purely because the staff are clueless. The owner needs to get there asap to turn it around because the portion sizes are out of control and the sloths need a rocket injected immediately.

there's not that much nice to say about subway normally, but other than the employees there is nothing good to say about this one. the queues are unreasonably long and slow, the food is disappointingly normal subway quality and despite opening last week the equipment is hardly functioning. they over-charged both me and a friend and wouldn't allow one of my friends to use his points, despite charging another friend points when he asked to not use points. but hey, at least the employees seem to be nice.

Got overcharged (when queried they said that the price on the till is different from the price list? That doesn't make sense!), waited 30 mins for a sandwich with only 5 or 6 people in front of me. It isn't great at all!

Sandwiches are great. Service is a bit slow, probably because the store only opened last week. Overall a very welcome addition to Bay Campus.