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Outdoor
The best restaurants in Flintshire North Wales
468 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
539 Opinions in 1 websites
We tried to eat here but were told it would be a one hour wait (although it was half empty). This was too long for our autistic son so we decided against it. And for that, we received a £100 parking fine, because we had used the carpark but not eaten in the diner. We appealed but the fine was upheld because the parking terms are clearly posted. What other service station does this? We didn't even think to check the terms because we never could have conceived of receiving a fine for temporarily parking IN A CAR PARK. It's so sad. Of course, we will never return here again. A terrible and cynical way to run a business.
432 Opinions in 1 websites
What a very disappointing visit, since we last went they have changed the lunch menu so it is now very expensive. We ordered and waited exactly one hour until food came even though the restaurant was quite empty, it is obvious they don’t have enough staff.
311 Opinions in 1 websites
We were on a short break in Chester and always loved Prezzo restaurants so we found this one nearby. We were welcomed promptly on entering and shown to our table. The service was excellent and as at all Prezzo restaurants we were familiar with the menu. For once though I tried the rigatoni Alfredo which was outstanding followed by my favourite dessert tiramisu. All the food we ordered was amazing which is why we visit Prezzo restaurants often lol.
179 Opinions in 1 websites
Arrived at 11:00 and headed to the Topiary Restaurant for breakfast, queued for 20 mins to be told that I couldn’t have breakfast because the till system shuts down and stops them putting breakfasts through, and it had shut down 1 minute earlier, explained that I had waited 20 mins, got an apology and told that they were understaffed. what happened to the old days when you used a pen and paper, wrote an order down and took it into the kitchen. They could have done this, bet they actually threw items away they had already cooked, had to settle for a rubbish scone, an absolute s**t show, what is the point in paying for membership. I wont be renewing it again, thats the revenue lost from their caff (its not a restaurant), plus what we spend in the garden centre while were there, lets face it theres plenty of other places in the area that are better and would welcome my custom. Bellis’ for instance, you can actually dine outdoors there. i would welcome a response from management but doubt I would get it, would have given 0 stars if that was an option
153 Opinions in 1 websites
To whom it may concern, I feel compelled to write a complaint following an interaction this evening that can only be described as the straw that broke the camels back. This particular Nando's is - unfortunately - my local (less than 5 minutes from my home) and I’ve never experienced such consistently poor customer service anywhere else. On several occasions I have ordered from here to find several items missing from my order and staff couldn’t care less. I have also had my order cancelled after acceptance on more than one occasion for various poor excuses such as the grill has been turned off despite the fact that it is within your designated opening hours. However, this evening has really taken the biscuit. After eating in your restaurant and experiencing the usual sub-par completely unpersonable service (with the exception of the young girl who brought the food out who stood out for actually having personal skills). I returned to collect an order i’d made on the app for my partner, I waited in the seating area for 25 minutes as id been assured by a member of staff that the food was being cooked and on its way. However, upon seeing this staff member leaving I went to wait by the counter to ask what was going on. After some hushed conversation between the staff I was approached by someone i can only assume was the manager who advised that the burger i had ordered had been dropped on the floor and there wasn’t a single piece of chicken left in the whole building to make another. Upon hearing that i would not be fine with being issued a refund instead of food after over 25 minutes waiting in the seating area to return home to my partner who obviously hadn’t had tea empty handed, the lies continued. And it wasn’t until i advised that i didn’t believe this story due to my previous experiences of having orders cancelled simply because the staff wanted an early finish that SUDDENLY Nando's hadn’t run out of all chicken and the manager could in fact put a chicken butterfly in the oven and cut it in half for my double burger - an option which surely you would have led with if you weren’t trying to get away with not fulfilling the order after leaving me to sit for over 25 minutes and sending your staff home with their food. To make matters worse after the manager disappeared smirking - approximately 2 minutes later a double chicken burger appeared with my name on it as if by magic - thrust to me by a different staff member - no explanation as to where it had come from or why i had been advised it had been dropped on the FLOOR and now somehow its in the bag ready to go. Therefore I can only assume I’ve been given sed floor burger - could you advise does this comply with Nando’s food hygiene policy? I think not. I know many people get a kick out of it but I truly do NOT enjoy having to stick up for myself in situations like this, it makes me feel anxious and has completely ruined an otherwise perfectly fine evening. As i say this is not an isolated incident - i could recount several instances of horrendous customer service and failings on the part of this particular Nandos. Which i’ve taken on the chin rather than cause a fuss. It’s so poorly run and staffed that I almost don’t even want to attempt to order (the worst service is reserved for home orders and collections it seems) because it’s guaranteed to be an annoying experience in one way or another. Might I suggest that whoever runs it takes a closer look at what their staff are doing when they’re not their because if thats the best management you’ve got to offer - god help you.
148 Opinions in 1 websites
We visited this pub yesterday and we were made to feel so welcome the lady from the bar came straight over and brought our doggie a water bowl and a doggie treat and couldn't have been more friendly . The atmosphere was great lots of lovely people very friendly .there's plenty parking and a small fee for all day which is great ..we were told about the evenings entertainment and other functions and what great sense of humour from the staff (the moon walking was brilliant)....we throughly enjoyed our afternoon and what a difference it makes to be in good company thankyou very much we will all see you again soon . We can highly recommend this pub although we didn't eat this time the meals looked lovely all served with a smile ...Thankyou for your hospitality .
130 Opinions in 1 websites
Lovely independent coffee shop in the heart of Mold. Staff are friendly and welcoming to all. Ignore the false hate campaign against this great establishment by far-right racist Ian Davies (aka Shaggerada). Someone confronted him on his vile views and he is calling for a Boycott and accusing staff wrongfully of Islamophobia. I love popping here for a coffee with my dog, staff are always very friendly to all.
111 Opinions in 1 websites
I was pleasantly surprised at how good the evening meal and breakfast was after reading poor reviews. There were 6 of us including two under 6s. One of our grandchildren celebrated his 4th birthday and the staff made a big fuss over him by presenting him with a cake and singing happy birthday. All 6 meals were of a good quality and breakfast had plenty of choice to please everyone. Well done the staff.
108 Opinions in 1 websites
Do not eat here. Just had a meal here and service was appalling and slow! Walked through door and waitress asked if we wanted poppadoms to which we said yes. Didn't ask us if we wanted drinks. Waitress forgot about poppadoms and partner heard her say after 5 mins say "sorry I better tell them about the poppadoms". Drinks arrives whilst eating poppadoms. I then had to call manager over to order our mains as no waitress took our order. Food came after 20 minsl and waitress was unclear as to what we actually ordered (manager took our order). Started to eat our food and chicken didn't taste right. Told waitresses and asked to speak to manager (who was conveniently out on delivery). Manager was phoned and told us to pay x amount. We asked for menu to work out what we should pay for and waitresses were extremely rude. Paid money and left. Will not eat here again due to extremely poor food and customer service.