Mill House Inn in Flintshire

Made very welcome at the bar. Great atmosphere. Staff very friendly. Had a great night, will definitely be coming again. Mollie was a star 🌟

Lovely friendly staff, especially Jacob and Shabs, always smiling. Whilst standing at the bar waiting to be served, I overheard a rude gentleman speaking disrespectfully to the staff, when they were all working really hard Had a few drinks whilst sheltering from the rain.

Fantastic food, atmosphere, and service. Everything was a good price. Nice girl behind the bar. She seemed genuinely friendly, which makes a nice change.

Great service with a smile. A lovely lady behind the bar, had no issues with my requests as I'm quite fussy. She was very polite and friendly and we would definitely come back soon.

Always very welcoming and family friendly. We visit regularly and enjoying coming following our weekly shop, and occasionally a family meal. Jacob the barman is very welcoming and friendly, excellent staff member, and makes a great cappuccino!

Arrived at around 3:50pm and got asked if we’d booked, understandable! But, then got told there would be a 45 minute wait on food due to chef breaks. Definitely understandable in this case. We did not mind waiting 45 minutes as we had a baby with us who needing feeding and we were still able to grab drinks. After grabbing a table we looked through the menu and decided to place an order in advance. However, a woman at the till told us there would be an 1hour & 30 minutes before we could even place an order and then we’d obviously have to wait longer to receive it! what a waste of our time!!!! It’s not exactly difficult to stick something in a microwave or frier! I knew exactly what food standard I was receiving when I got here but a smile is what the staff needed! They looked miserable. If you aren’t capable of decent customer service, don’t bother going into the industry at all! There are no benefits to this place whatsoever.

The pub was busy, it appeared short staffed with lots of families, and children running around, not ideal possible accidents with hot food being carried around, but not ideal for clients without children. My main issue is the pub was filthy, tables tacky and unclean, spilt food on the floor from previous customers. We had to search for a clean menus. No soap in the ladies toilets, (this is a big issue) I did say to the bar staff, but didn't stay long enough to see if this had been refilled. Food - I had steak & ale pie, very heavy, 75% pastry. This is the only pub in the vicinity with a nice outside space, so could do so well, but needs to clean up it's act in all respects. I'm currently at home instead of doing my normal routine as I started with a stomach bug 24 hours after visiting here, I'm not blaming here, but it's deffinatly a possibility due to how many women and children were unable to wash their hands effectively with soap?

After a 40 minute wait for food, it was very dissappointing. Myself and my friend had the Chick N Mix, however both the strips & the wings were cooked in burnt oil that looked like it hadn't been changed recently. My chips were similar and hard in the middle. I have given 3 stars as the staff were friendly and polite, happy to rectify the issue and apologised. However, food was not up to standards

Great service again. One of my favourite places to go to. Shabs and Jacob really stood out. Nothing was too much trouble & the food was great. New menu is so good!

Mo an ollie were brilliant. Good friendly service. Will be back for more . Even though the facility was short staffed they both went the extra mile to ensure a good service.

We arrived on a Saturday afternoon. The pub was quite busy. We were a fairly large group and asked staff to clear one of their bigger tables so that we could sit together. They did this immediately. A couple of us wanted a V/Ve meal which was not available so we asked if we could choose a starter and various side dishes to be served at the same time as the other members of our group were receiving their main course. The staff happily obliged and so we were all able to eat at the same time.

Found this place by accident as all named eateries were exceptionally busy. Bar staff miserable, no friendly greeting and the one female yawning and really not engaging. I went for the chicken and rib combo which comes with fries, corn on the cob and coleslaw. Fries were lukewarm, coleslaw nothing special, corn lukewarm and most of the skin on the chicken was black and burnt. Don't think I will be coming here again

Had Sunday lunch which was served luke warm, nearly raw carrots, Yorkshires like cardboard, turkey was from a chopped and shaped joint and was very dry, a bit like leather, all the food seemed to be frozen and not freshly prepared, not enjoyable at all, would not recommend I’m afraid.

I took my family here for my granddaughters birthday. We had to wait half an hour for the food. I was very disappointed at the lack of knowledge by the barman who was able to tell me if Yorkshire pudding was included with the roast dinner. He spoke to a woman who I think was the manager who seemed to ignore him. The food itself was small portions. The beef was like leather and the whole meal was not very good. Other meals were the same and not of a good standard. I doubt a proper chef was involved.

Great food at a great price and really friendly staff Was a little cold in there due to the kitchen door being open but other than that , a great meal

We come here quite often but tonight they were very short staffed. The only 2 members of staff went out their way to still accommodate everything! Couldn't fault the food or hospitality!

Myself and my wife had baked jacket potatoes both cold I took mine back and they changed it for a hot one. My daughter ordered chicken wings thinking they would come with fries but just a small camping style pan with undercooked wings blood inside very poor quality meals

Went here with my wife after doing some retail therapy. I ordered the all american chicken burger and my wife had the vegetarian/vegan option, beyond burger. Both were cooked perfectly arrived at our table nice and hot, well presented and it was also a decent portion too for the price. I would highly recommend coming here for a meal, my wife and I thought the customer service was great as well

Won't be returning again, they weren't busy but managed to ruin my meal. Ordered the mixed grill asked for a steak well done and it arrived pink still but the best bit was the sausage that arrived was so solid/over cooked I couldn't eat it or put a fork in it, basically looks like they got it confused with the steak as I didn't request a well done sausage. Shame as we have had some nice food here too. I was asked how my food was and I mentioned my disappointment but nothing was said.

Very impressed with food and service. Guy serving us...Jacob...was so lovely and smiley....very helpful too. Food arrived very quickly and was spot on...in appearance and taste....we had 1. gammon and 2. crispy chicken strips. With cokes cost us £20....bargain! Will go again for sure. Have been many times before....and never had a bad meal or experience. THANKYOU

Fast service and the food was nice, reasonably priced. They had a couple of items not available but overall the experience was made up by staff and the food

Had a lovely night out with friend at the mill house pub where we had plenty of food and drink options available to us, friendly staff and good music, can’t really go wrong for a good meal out

Amazing experience 🍸 great food and drinks will be back again. Chabs and the team are a great bunch and I will recommend to all family and friends

Great pub with fantastic friendly staff We call regularly, good choice of beers and tasty pub food. Definitely worth a visit ☺️

Lovely food but took over a hour for 2 things The staff only gave 2 plates when we needed 3 and we did ask them many times for 3 plates they didn’t have sweet corn so they should of offered us a different side but...

Chips where coated with black bits probable from old frying oil. Peas cold and under cooked very disappointed. Staff were good but will not visit again

Lovely food Thankyou recommend for families. Really good value for a meal out. Staff friendly and welcoming will come again

There was alot of us staff were amazing my steak was cooked to perfection mid/rare cut threw it like butter was beautiful, everyone enjoyed their meal on our table will definitely go again

Great food very much improved friendly staff food lovely and hot and lots to choose from drinks fairly priced a must to try

Lovely kind staff really helpful and our food was delicious. The food came out very quickly. Definitely recommend thank you 😊

Excellent food, service and atmosphere. Rather impressed by this Greene King pub. Visited with my husband for a Sunday lunchtime meal. It was very busy but service was still very good, staff didn't seem too rushed so the atmosphere was good. Paul kindly wrapped the...

Fantastic service. All staff were extremely friendly especially Azza, we arrived with my 10 month old who was hungry and he made a point of finding us a table after advising it would be an hour wait and we received our food really quickly because...

We had a lovely lunch served by a young man called Jacob who was working on his own there ,He was such a pleasant young man who dealt with all the customers by himself with no rushing people .It was a very pleasant experience .Thank...

Very lovely and delicious food! It was very good value for money The staff are all so lovely and friendly. We had a great time

Absolutely spot on, couldn't fault food. Service was amazing too Thank you for having us we will be returning again in future

Service excellent. Food point hot! A good varied menu all at a decent price. Warming and friendly and will definitely come back again.

Called in after shopping with my mum and we both had steak. Cooked to absolute perfection it really was beautiful! Everyone was attentive and the whole experience was amazing! Thank you so much. You really have a fantastic team. 💜

Great for family, nice atmosphere, friendly and helpful staff. Would definitely recommend and be back soon.

Lovely trip to the mill after some shopping. Shabs and the team are always really great with the kids. Food always great and service quick!

The staff were so helpful with our children and the food was hot and lovely and the price of the food was good and it was value for money

Fish & chips Gammon & chips perfect cooked nice & hot delicious and on the menu 2 meals for £13.50.

We came had a lovely meal, staff are all amazing and even better they have one side where you can have dogs in which was lovely to see.. and well done to all the new starters who were training as this time of year is...

Service was fast and the food was lovely. Prices are great and portions big. Will defo come again 😀

First time here and the service was appalling after such a long flight. There was two people serving yet the man with long hair seemed to keep disappearing and did not have a McDonald’s what was going on. I appreciate it’s a busy time of...

Met family for pre Christmas catch up and although the food was very good when it arrived, it had taken 45 minutes and when ordered we were not advised of this time frame. When I checked with a waitress she wasn’t rude but wasn’t exactly...

Possibly the worst food I have ever eaten. A waste of £40 as it was inedible and cold. Dirty premises and cutlery crockery and plates. Staff were uninterested. Even the coffee was slopped in the saucers, half a cup and cold.

I just wanted to point out what great customer service the young guy in the reindeer Christmas jumper gave, he was friendly, polite and had a genuine smile. Can’t say much for who we assume is the manager the lady with the reddish hair in...

We had a family meal and we opted for the Festive Feast Menu, what can I say it was excellent - great food, great value, great staff! Highly recommend this place - Book now as you will not be disappointed!!

Came in for food with family a couple days ago, meals were great and came quickly. But we were served by a woman with red-blonde hair and piercings who came across as very rude and blunt, the rest of the staff that dealt with us...

I visited this pub at the beginning of this year and wow what a difference a change in manager has made,food is great atmosphere is sublime and management team very chatty and friendly, bar staff great served drinks to my table.

Had lunch here after Christmas shopping. Food was good. We had 2 mains for £13.49. I think it was. Very good value. We were served quickly. Food was hot. Would come back. Only thing that let it down was the toilets, floors wet and very...

The food was cheap and disgusting, hygiene was terrible and the staff well they didn't really want to serve anyone aboustley a place to avoid

Hadn't been for a while but decided to go after Christmas shopping in the retail park. Had 2 mains for £13.49, drinks and desserts. Staff behind the bar and waiting on staff were professional and courteous. Food was ready in good time and was excellent...

We really enjoyed the 2 for 1 burger deal, burgers were lovely. Went to the bathroom and whole mood of evening changed. Stank of stale wee, no loo roll and 2 toilets out of order. Friend walked out.

Visited for food after abit of Xmas shopping with my partner. Food was excellent despite being busy. Only thing that let our visit down was the unprofessionalism of 2 members of staff (small ginger girl with piercings and tall young lad) who were stood at...

Went there for lunch. Not a great experience. No acknowledgement from staff that I was queuing. When they did acknowledge me, I was told they didn't have what I wanted. Had to queue again after picking something else, only to be told that they didn't...

Lovely service from champs! (Red head young lady) Very attentive! Food was plentiful and tasty! Food was great value for money. Nice atmosphere would definitely recommended.

Been shopping on the park so popped in for a quick drink. The place was busy yet the staff were more than lovely & friendly and happy to help. Felt comfortable & will definitely be going back over the Christmas period.

Nipped in for a quick drink lovely place, staff very pleasant, 100% going back. Very busy but did not have to wate long to be served.

Great service as usual. Good food and value for money, and always plenty to choose from. Drinks are In price Range for the area. Looking forward to the Christmas meal we have booked.

Warm friendly welcoming staff ,excellent service, an absolutely fantastic food ,my friends are all bringing their friends an family as I've introduced them to such a great place 😀

The online booking was good and the table had a reserved sign on it. The place is grubby and needs a good clean. The table was dirty and sticky. I had the roast beef was very nice but the rest of the meal was luke...

Visited with family.Pleasant enough welcome from young guy at welcome desk.Place absolutely filthy with sticky tablea and food on the floor.The toilets were a disgrace with your feet sticking to the floor. Food was below standard and was served just warm.Girl behind bar was lacking...

Food took forever and there was a staff member called Hannah who was obnoxious and didn't seem like she even wanted to work there and appeared to be slightly tipsy. Never go again.

Came here with a friend,got told to sit on any table. Table was very sticky even though it had been cleaned. Few flies around aswel. Food came out fairly quick but drinks took a while longer than I'd expect. Food really nice when it did...

Stopped here for lunch while out shopping. We had a lovely meal and the staff were pleasant. The only thing that let it down were the toilets. An unpleasant smell throughout, no soap, and no toilet roll. Not only that, but we have a family...

Me and my partner thought we’d give the place a try as we have drove past a couple of times and thought it looked nice. Upon entrance we were “greeted”, I use quotation marks as I found the woman to be patronising and extremely unhelpful,...

I brought my family came here a few days ago. What is there to say. Abysmal food including microwaved gammon and microwaved steak. A neat trick to throw it on the griddle for a few seconds to make it look like it’s actually been properly...

I was absolutely mortified, the place needs a good scrub, the ladies toilets were stinking !! Bins full of rubbish and toilets stinking of sewerage, i went to order and flies were flying around the coffee machine, carpets your feet stuck too!!! I never ordered...

When my chicken breast and skewers was being served I commented to my wife I wonder if this chicken is fresh, I was surprised to hear the person opposite table remark ,, it’s not a bloody restaurant it’s frozen to the woman sitting with him,...

The food is exceptional and wonderful service. Lovely family evening out for a special birthday. Will 100% recommend to anyone.

Really lovely place to eat very clean, the staff were really helpful and polite , food was spot on definitely a ten out of ten thankyou !

Excellent visit and great staff. Great atmosphere and lovely surroundings. Worth a visit if you are in the area

Terrible won't be going back I have never been given food that was this poor. You couldn't eat anything truly disgusting.

Terrible ! Cold soup had to send a jacket potato back 3 times!!! Now come on should you be working in a kitchen???? Poor quality and everything is grubby .... drinking glasses are dirty tables are sticky loos are not clean....places sometimes use being busy...

Went to the Millhouse for Sunday lunch last week with 6 other family members, two of which are young children. The food and service was absolutely wonderful, the kids meals were great too! I would highly recommend the Yorkie wrap SO tasty! Staff were great really friendly and welcoming! Will definitely be back!

We come here on a regular basis,and we are always happy with the food and the price, you can't go wrong! the new mangers and the team are very friendly and will help you with anything. Situated on a shopping park so always great after...

We visit here regularly and always have a brilliant experience. The food is lovely and the staff are very friendly!

Had lovely breakfast en route to Wales - friendly manager who was very helpful - clean and tables were tidy

Well we have definitely eaten our last ever meal at this awful place. Went on Sunday all 5 of us. ordered Sunday lunches which costs nearly £10, should have gone to iceland for a frozen ready meal as everything on the plate was frozen food. The meat must have come from a tin it was like elastic and full of grizzle. I could not find a member of staff to complain as there was only one working the bar and serving. The management should take these reviews and sack the person who is calling him/herself chef. We have been regulars at the Mill for a few yrs and this is the very worst meal we have ever had and we noticed other tables leaving food on their plates. Get a proper chef/cook in for god's sake as we deeply regret spending money here on Sunday. We should have taken the kids to Mc Donald's as the food would have been better. Will not be back here unless i hear they have hired a proper person to make proper fresh food and not frozen.

The only waiters were the customers. After 1hr asked for my money back then walked out. Not nice watching people who came in after us receiving their orders ,even after going to the bar twice asking when are food was going to be served and told it was coming in a couple of minutes.We waited and waited I’m sure if we hadn’t have walked out we would still be waiting there now..To many good hotels and restaurants in the area to except that kind of service or should I say lack of it.

I think that all cooks (can’t call them chefs ) in my opinion. Should go back and learn how to cook and present. Awful experience have stopped going for pub grub after this. Nothing was cooked or presented properly no taste, as I say a dire meal. The french are right to laugh at British cooking. Absolute rubbish and expensive.

Pleasant surrounding's. Waited for food quite sometime, but when food arrived was very tasty. Hubby had double burger & chip's & I had salmon fajitas. Washed down with a beer & wine. Good choice after a bit of retail shopping. ☺️

Thank you so much for making our Christmas Day so special. Everything was spot on, from arrival to departure and our usually fussy family didn’t have a single bad word to say. We look forward to coming back in the new year, thank you

Decided that the family would have Christmas day dinner here so everyone could have the day off.The food was excellent and the staff were all lovely and helpful above and beyond the call of duty, one of our party was called into work but her food was all packed up and we took it home for her, we were so impressed that we are booking A.S.A.P for next year, thanks everyone for making our Christmas day so enjoyable. See you all soon

We visited here whilst in the area seeing family! Very pleased and will return when next in the area Great food, great service thank you!

Lovely hot, fresh carvery, we were impressed with the quick service from friendly staff, we will be taking our parents there over the festive period, thanks once again

Fantastic first visit excellent service by Adam and Demi we had fish and chips excellent value for money . Definitely worth a visit

The meal was ok, service good and the food was average for a local pub. It can get quite busy at dinner times.

i was sat on a table with 12 other people we all ordered seperate many mistakes on orders wrong food cold food not the full order long waits over 40 mins pub was only half full not enough staff taking orders had to stand in a long que for 20 minutes and very rude staff when asked for any help will not be in a rush to go back

Decided to do some last minute shopping in broughton, came to the Mill house for a quick bite to eat before heading home, we ordered food no problem whatsoever barmaid was very friendly so no issues there, as we sat down to wait for our starters we realised we’d been sat there for 20 minutes and people who had arrived after us had received their food, the waiter came & told us the printer had broke so they hadn’t even started our starters, he then asked if we wanted our starters and mains all together which we decided no on, after that he brought our starters about 5 minutes later, starters were very nice which was great, when we got our mains i had the yorkie wrap which was so salty it was inedible, my partner had gammon and chips as they had no eggs, there’s a tesco across the road so why hadn’t anyone gone out for some? waiter came over and asked if everything was ok but i just said yes as we’d been there near enough an hour already but the mains weren’t great at all, i guess i should’ve mentioned it then but to be honest i just wanted to leave at this point, also i think our food had been left under a heat lamp for some time as my wrap was rock solid.

Visited as we were passing, the food and service were fantastic. The team were really friendly especially with our children. If we are ever visiting this area again we will be back!

After meeting family for a spot of lunch we ordered at the same and yet meals came out at different times asked at point of ordering for a Hunter chicken wrap no BQ sauce and no lettuce both on the wrap not happy at all and won't be returning awful!!!!!!!!!

We visited here today, we had 2 drinks, 2 starters, 2 mains, a starter and main from the child's menu, total cost a bargain at £26.

7.30pm booked online, walked through the door to find a nasty dirty pub! Bar choc o block with dirty plates & glasses. Tried to find a clean table, not possible. Empty tables hadn’t been cleared or cleaned, food around the floor on empty tables. Went to speak with the manager, but she was knee deep serving customers.

After spending the morning shopping we decided to treat ourselves to lunch here and we are still waiting for it!! We arrived at 12:15 and at 14:15 we walked out after asking for a refund because our meal had not landed. There was 3 of us and we had ordered 1 mixes starter which was dire, garlic bread was like a rock and the rest was inedible. Our friends main meal turned up at 14:00, gammon and eggs and chips but the eggs were raw!! So that went back with the cancellation of all our meals, no apology no nothing. Will never go back and very disappointed in the service and attitude.

Absolutely lovely food, great atmosphere, would definitely recommend. Will always return here in future when in the area.

Came here after a day shopping in Broughton due to having a good experience here around 2 years ago. It became clear quickly that the restaurant has changed a lot since then. We ordered our food at 2pm and waited 30 minutes before asking a member of staff where our food was. They then brought the starter out a few minutes later, with no apology. 20 minutes go by and we have been finished with our staters for a long time which we made obvious by putting them in a stacked pile at the end of the table, clearly visible to staff. We then went to ask where our mains were, we were met with ‘we’ll have to call it in’ which implied that they hadn’t even begun making our main meal after 50 minutes since ordering. We finally received our food at 3.30 a whole ONE HOUR AND A HALF since ordering! There had been people that sat down way after us that had already eaten and left. Absolutely unacceptable! I myself work in one of North Wales’ busiest cafes and this would never of happened there, the most anyone waits is 20 minutes and that’s on a very rare occasion. Later one of the waitresses brought us 5 onion rings and mumbled ‘here’s some onion rings as apology.’ Other than that we received no apology from any of the staff we spoke to regarding our food being extremely late. The food itself once it finally arrived was bland and the pie was obviously reheated. Avoid!

Very poor experience had at the Mill House, service initially at the bar great and very accommodating , I ordered a gammon and chips and my parter 2 poached eggs, brown toast and tomatoes. When the food came, the gammon was ok (what I would expect for such a restaurant chain) but the poached eggs were soooo overdone and the toast burnt (and they forgot the tomato). A waiter did ask if everything was ok with our meals, which we pointed out what we were unhappy with and he said he will speak to the chef, on which point we never saw the waiter or another member of staff again! To top if off the hot drinks machine wasn’t working so they couldn’t even supply hot water for a cup of tea. Very poor. Below pic shows the standard of quality the chef managed to turn out thinking acceptable to send out to a paying customer.

Came here today with my boyfriend for some lunch and I was absolutely disgusted. When we got there it was fairly busy and it was a half an hour wait which we really didn’t mind as we’d heard great reviews. We ordered a fish goujons sandwich with chips and salad, a gormet burger and a nachos to share. After waiting 50 minutes we asked at the bar how long our order would be as it was way past the half an hour wait we were told before hand, to be told it was coming in five minutes. The staff member didn’t apologise which made us rather annoyed. After a further ten minutes the nachos came out but no other food was in sight. We asked the waitress who told us she’d tell the kitchen to hurry up with the rest and slammed the nachos down on the table. Again there was no apology. I was absolutely disgusted with the nachos (picture shown below) as they looked as if they had been half eaten and not presentable whatsoever. We also asked for no jalapeños but in the end we scraped them off as we didn’t want to wait again for a further hour! So we just tried to eat them as at this point we were starving. After another ten minutes the food finally came. The waitress took the nachos away even though we hadn’t finished eating them which made us even more annoyed, however we couldn’t bare to eat any more anyway so it wasn’t much of a loss. The chips were freezing cold and hard, the fish tasted off and my boyfriends burger was burnt and also cold. We were at this point absolutely gobsmacked and left the premesis as there was no management or many staff to be seen.