Daleside Garden Centre in Flintshire

Arrived at 11:00 and headed to the Topiary Restaurant for breakfast, queued for 20 mins to be told that I couldn’t have breakfast because the till system shuts down and stops them putting breakfasts through, and it had shut down 1 minute earlier, explained that I had waited 20 mins, got an apology and told that they were understaffed. what happened to the old days when you used a pen and paper, wrote an order down and took it into the kitchen. They could have done this, bet they actually threw items away they had already cooked, had to settle for a rubbish scone, an absolute s**t show, what is the point in paying for membership. I wont be renewing it again, thats the revenue lost from their caff (its not a restaurant), plus what we spend in the garden centre while were there, lets face it theres plenty of other places in the area that are better and would welcome my custom. Bellis’ for instance, you can actually dine outdoors there. i would welcome a response from management but doubt I would get it, would have given 0 stars if that was an option

I had a sandwich and a coffee and paid with a £20, should have checked my change but just put it in my purse, I was short in my change by £2.69. Won't be trusting this place again.

Why oh why do you not have a sectioned off area where customers can take their dog to cafe The Garden centre is dog friendly but we cannot use the cafe. It seems a much outdated attitude to bar dogs . I also am not able to use my 2 free coffees a month because of this. In this day and age the cafe must be losing a lot of trade against most others who do allow pets.

Thankyou Lynn on the till and Dave manager ,eating a lovely hot delicious Gardener's Breakfast very nice with a coffee, they were very polite and Dave brought my breakfast and called me Madam, which l loved,l do eat here regularly over the past twenty years,l was in Hospitality before retirement Thankyou keep up the good work Team 🥰

Disgraceful. Charged £17 for a so called trio of roasts. Tiny piece rubbery chicken, rubbery poor sliced beef and ham. Not even off joints...looked like processed meat slices like you'd buy from a supermarket. Hardly any veg, underdone roasties and thin gravy like dishwater. Tasteless. Disgrace for £17 of my hard earned money. Never going here again

Resturant prices for poor quality food. Fish & chips (£16!) served on a large plate small size fish with about 8 tasteless chips. Tarter sauce omitted. Also ordered a baked potato which was rock hard inside served without butter. Don't waste your money on food until they can improve, stick with a coffee.

Wasn’t impressed and don’t think it was value for money. Visited on 11.11 and they made customers aware to the 2 mins silence at 11am, while everywhere was silent all that could be heard is the chatting amongst the staff in the kitchen!! Rude. I ordered a vegan breakfast, it took over half an hour to arrive Luke warm at its best, I was far too hungry to ask for a hot meal, they would of probably pinged it in the microwave. The photos that advertise breakfasts must be the super king size!! I certainly wouldn’t recomend.

Visited Daleside today for afternoon tea with 7 friends. We are a circle of approx 25 friends who eat out regularly and won't be returning. It started with tea / coffee. One of our party doesn't drink hot drinks at all and asked for alternatives, possibly a fizzy drink instead. She was told Capri Sun or water. She asked if there was any juice and told no. We asked why she couldn't have a fizzy drink if the menu price was very similar to that of a cup of tea, we were told that the costing of the afternoon tea didn't account for a fizzy drink so I can only assume that a cup of tea on its own is well over priced! After all that a juice was brought out, not a Capri Sun and not water. Then out came the food. A cake stand shared by 4 people. Normally at other venues this would be 2 people. The "sandwiches" were that tiny they didn't even amount to one round of sandwiches each. Each round was cut into four and there were only three rounds included, and not even the crusts were given lol Then there's the cakes... if you could call them that. There was a small slither of sponge with lemon on top, all of the remaining "cakes" were approx 1" by 1" squares of almond slice, a brownie and one other chocolate square £15 was handed over for a total rip off. Not even service with a smile apart from one dark haired lady who seemed thoroughly embarrassed after the conversation with the chef about fizzy drinks!

Recently visited for a Sunday lunch as we had been recommended the food there. It was utterly dreadful. Dried out chicken, roast potatoes looked like they had been microwaved. Not all the food was left and it was not just us that seemed to be disappointed with the food. Other customers clearly were disappointed with the food poor food that was served up. The garden centre itself is great with friendly, helpful and approachable staff. It's also dog friendly

Not great and very expensive for what you get esp the size of cups for coffee. The toilets were in a dreadful state as well.

We decided to pop into the Daleside Garden Centre one weekday lunchtime, hoping to have a quick tasty lunch with the little one. Living close by, we try to support and make the most of our local pubs, restaurants etc. We have been for food quite a few times and on those occasions we have been happy. Unfortunately, this visit was not a great experience at all. I can only think that they were either having an off day, or there has been a change in kitchen staff since we last visited. I ordered a cheese and chutney sandwich which was served on two thin slices of "white bloomer" bread. The cheese was grated but I would say that they must have been running low on cheese as there was hardly any in there! This was served with roughly 4-5 crisps and a wet salad. The salad was so sloppy it put me off the food immediately. The chutney was served in a small jar but again, wasn't very tasty and not enough to cover the sandwich. Safe to say, I didn't eat any of this. Not good at all. So onto the beef baguette that my partner ordered. Well I felt sorry for her as there were so many things wrong with this. The beef was dry.... well actually that's an understatement. I would say that it had been cooked and then cooked again. You could tell that there was no love going into this meal. The salad was again very poor, I think they need to look at how they are storing the salad items to be honest. I had a sense that the food was dirty, I could be wrong but from the appearance, this is what sprung to mind. I really hope they were having an off day as we like supporting local places and would really want this to be good. The food we ordered isn't difficult to do well, so I'm sure that with a little love and attention they can sort this out. Unfortunately, we won't be back in a rush to go back.

We both had a cheese and ham toasted sandwich. I know prices have gone up generally in cafes and restaurants but £8.95 for a toasted sandwich is expensive. There was thick sliced ham in the sandwich , not processed which was good , but minimal cheese and it was hardly toasted , nearly all bread. There was cheese on the top which was hot but the sandwich was only warm. Infact I really should have sent it back . Not impressed. 2 toasties and a regular cup of coffee , £20+

We reviewed the Topiary restaurant (within the garden centre) positively four years back. We have had many lunches here and are positive over quality, service and value for money. Today however was different. We have not had a breakfast before. Nothing wrong with price or service but the food was dreadful. We had three portions of toast and asked that two of them were without butter. Only one was. The topping on two of these were scrambled egg and bacon. The bacon was cold, hard, a fork was no use with it. The quantity across the two portions would have struggled to make a single slice. There was plenty of scrambled egg but it was all in bits and somewhere between barely aired and cold. It seemed that both the egg and bacon had been prepared much earlier in the morning and we were served what was left. There was no heat in the toast. It was certainly not prepared to order. On the positive side the poached eggs were done very nicely. No idea about the avocado as it had been smeared onto a slice of buttered toast so it wasn't touched. We won't be going back for a breakfast and I suspect it'll be some time before we venture back for lunch.

Use the toilets at your peril, dirty, shabby, rundown toilets and faeces on the tiles at the side of the toilet. Absolutely disgusting

After our last visit a few years ago this place has really improved. Service was good and quick. The food was a great. Portion size is good, and great value for money

First time in cafe,despite many trips around the garden centre. Met up with family for lunch & a chat. All had cheese on toast. Nicely presented, not alot of cheese taste though,more sauce & mustard! Tea nice. Sandwiches looked better,may go for a different choice next time. Toilets in a poor state, smelly & cold. In need of an update.

I treated my friend to afternoon tea for her birthday lovely food especially the scones and very reasonable. I visit monthly daleside is my favourite garden centre amazing range of gifts not too expensive as some centres can be great range of plants and outdoor garden stuff helpful staff too. I always recommend it when people ask about garden centres

Turned up on Sunday for a breakfast. We were one of only two parties. We ordered a breakfast which included a fried egg for my aunt, who asked politely if the fried egg could be substituted for a poached egg, but was told that this was a set menu and this would be impossible to do. My wife ordered poached egg on toast, and politely asked, again, given that they were already poaching eggs for her order, could they not poach an additional egg? Again the "Manager" refused, stating that this was a set menu, and incredibly now telling us that also it would be impossible to do because of "food allergens". I ordered a sausage roll, with an extra portion of bacon. The sausages were sadly overdone, the roll had also been baked and was quite hard, and the bacon arrived on a separate plate. All the food was simply left on the third table, with a "here's your food" before the waitress scampered away. Food was ok, but the manager's attitude and inflexibility earns this place a one-star review. We won't be back

Garden centre excellent Food in restaurant fabulous My god the ladies toilets need a through clean - toilrt itself was clean but floor walls door 🤢🤢🤢

Excellent as usual Popped in to try the new and improved breakfast menu. Included in the new menu is the Gardener's/small breakfast and eggs your way on toast. Great to have these options back. ALSO the bacon or sausage baguettes are now a lovely soft white roll. I personally much prefer the roll and will definitely order it again. Will recommend to friends to visit.

Latte 2.95 for a tiny cup, souless atmosphere. Dated furniture and decor. Like sitting in a canteen. Overpriced everything.

As a keen gardener, I have been a regular visitor for many years. However, we began eating elsewhere, as the toilets were not up to the standard, commensurable to such a nice restaurant. Since lockdown, we wondered if the toilet facilities would be updated during...

Had lunch at Daleside yesterday, the best ham/gammon sandwich we’ve had for a long time. Bread very fresh and lots of ham and side salad. We also had a slice of carrot cake, tasty and moist. Thank you to Dave who was very friendly, pleasant...

Food too expensive, latte in very small cup. Our food was served on slate and wooden platters, very impractical. When we asked for actual plates, the young waitress just left two plates for us to scrape our food onto! We told manager about the plates,...

Dave the manager of the Restaurant was wonderful, very friendly, very helpful and went out of his way to help us yesterday, when our mobility broke down and he kindly pushed the scooter to the entrance. He went above and beyond, thank you so much....

We had the misfortune of trying to order a drink and something to eat yesterday about 11.15. We certainly didn't receive a warm welcome, in fact we felt as if we were an inconvenience. We were told in no uncertain terms that we only had...

This was our first indoor meal since lockdown and so getting used to new procedures is a challenge for my elderly Mum, but at Daleside everything was extremely covid-secure and reassuring. The restaurant was very well managed, the app for ordering was straightforward, staff were...

So happy to see this place open again after Lockdown. Staff always friendly and helpful and as you can see the breakfast is better than ever. Definitely recommend if you haven't visited for a while.

My husband and I are regular customers to the cafe. There are several reasons for this:- We always feel comfortable and safe there, the manager and all the staff are so professional and very welcoming.They are very accommodating and nothing is too much trouble.

Lovely friendly staff especially the wonderful Dave. Nothing is too much trouble. We visit regularly for Breakfast but today visited for afternoon tea and scones.

Just popped in to our local garden centre to pick up a couple of items. We were impressed by how Covid friendly it was & we felt very safe. The Xmas decorations on sale were fab. We enjoyed coffee & cakes in the cafe afterwards....

Called in for lunch with my husband but was disappointed with the food and the cost, they have a limited menu since reopening which is disappointing.

Decided to make a return visit to check what safety measures the cafe had put in place now that they are open again.It appears they are determined to alienate many of their customers who are unable to get to grips with all the latest technology....

We returned after reopening to find a limited menu but we both had fish and Chips Hot and lovely as usually. You have to order from an App now but the ladies in there understand a lot of the older clientele don’t have up to...

Covid friendly and very safe. Menu has become limited since reopening which is a bit of a shame. Coffee was lovely. I had scone which was a bit disappointing and dry

We went along during August for the eat out to help out scheme . We had the hearty breakfast each and it was well presented and beautifully cooked. A good amount of food and nice pot of tea. The service was good and surroundings very...

Great place very socially aware would visit any time. Very clean and the staff very helpful. Keep up the good work.

Came on a Monday afternoon (5 adults)on last week of eat out to help out scheme. Ordered food and drink including lattes,mocha,tea,soup and bread,sausage roll,scones with butter and brownie. Soup was a small bowl with the smallest piece of bread,2 bites and it was gone. Questioned this and was told you'll have to order more if you want anymore. Lattes were in the tiniest cups we've ever seen lattes in,almost espresso size! Mocha however was in a regular sized cup. When we questioned this we were told the latte's were their regular size! Ok. One of the scones dry,brownie almost as flat as a pancake. Server in her 50's miserable,smile! Eat out to help our didn't mean cut portion sizes aswell as price,it's no loss to any business taking part as they claim it back from the government. One of the party was out as a treat for the 2nd time in months,hardly a nice experience. Certainly will not be returning and do not recommend! (Latte is small cup just to show in comparison to mocha sized cup!)

Had lunch today Extremely well organised in terms of social distance, ordering via app etc. Only disappointment was it was a spread on the sandwiches not butter.

I know the Garden Centre restaurant from past visits but with time to kill during an early morning car service, I called in the restaurant for a cuppa.I discovered the 'Gardeners Breakfast' on offer and ordered it, for a very respectable price. There are different breakfasts to suit different appetites. The portion size of the Gardeners wasn't excessive (just right for me) but very tasty and I really enjoyed mine. You choose fried or scrambled egg and whatever type of toast you want. There are two rashes of good quality bacon, tomatoes, baked beans in a dish, a small black pudding, all washed down with tea the way I like it!Breakfasts are served until 11am so I shall definitely be back again. Well done team!!

Popular cafe in garden centre. Fortunately it was not too busy today BUT there was a very slow moving queue to order drinks and snacks and the till.The food took a long time to arrive. The soup was enhanced by 3 little pots of garnish and 2 good chunks of bread. The food was reasonably priced but the service could be improved

My wife and I went for breakfast there last Thursday. But was disapointed with the presentation of it. The food was OK but the plate was floating with oil which put both of us off. Would not go back

We love visiting this garden centre and we have had lunch here a few times I love the quiche and salad and my husband usually has a hot lunch I always buy a cake 🍰 to take home

Ordered a two course roast lunch. After 25 minute wait went to the service counter to complain. Meals provided within a couple of minutes. Quality not good; a junior hacksaw required to cut the parsnips. No front of house organisation whatsoever, no staff - a shambles. The senior management need to get a grip of this place. Very disappointed; this used to be a great place to dine out.

Sunday lunch with my mum plus 2 free hot drinks. Lovely Sunday roast, it’s like a home made Sunday dinner. Brought to the table , so no worry if you can’t carry the tray. I get 2 free hot drink every month. The staff are all friendly. Reasonably priced.

Food quality: generally good, although the fruit scone I ordered would fail the trade descriptions act for having 4 currents in it and I was given half a pot of tea!Service: poor. Staff are friendly but lack any organisation. One member of staff serving and customers having to queue for over 15 mins to get served when there's any sign of queue.Cleanliness: good. Restaurant is clean and pleasant. Price: A bit on the expensive side. I wouldn't mind paying the prices if I felt I was getting value for money and not losing the will to live waiting to get served!

Tried the new menu, it sounds great but is terribly executed. The prawn and avocado open sandwich was horrible - £8.25 for about 80p worth of tiny prawns with a bit of thousand island thrown at it. If it had tasted decent I'd have excused the presentation but it was bland with a sour aftertaste. The Chicken tikka wrap was all wrap and no tikka.Have been disappointed a few times now and definitely won't be going back, a shame as it used to be a nice cafe...

Had cauliflower and Cheese soup last time was amazing so we thought we would have it again. It was rather green this one and no taste of the cheese. Plus we missed the lovely warm roll we usually get. Given bread not roll. Usually lovely

I called at this cafe today or this first time.It is located in its own dedicated area, within a busy and popular Garden Centre.The Cafe is large, spacious with 50 tables.Entry to the Cafe is Diabled friendly although the entrance slope is a little steep.The Staff are very friendly and helpful. In fact I made an enquiry relating to food on the menu and a particular allergy that I have and there was no problem as the staff went and made the time and effort to answer my questionYou place your order, pay and then choose your Table and the meal is brought yo you by the staff.The table chairs are a little low if you struggle to get up from a low chair, but there are several higher and more comfortable seats aligned against the wall running the whole length of the Cafe.I ordered Steak and mushroom pie and chips(£8.95) with a pot of tea(£1.99)A total cost of £10.94 which I thought was very reasonable, especially considering that the pot of really nice Tea actually made 2 (and a bit) cups of tea.The Food was delicious, hot and cooked well and served upon pre-warmed plates and was more than enough to satisfy my appetite.I noticed as I sat there at how quickly the food was served and also how quickly the tables were cleared and wiped after the customers had left.The cafe was spotless .. very clean and that includes the carpet.condiments were free and the Cafe had it's own Toilets for the use of it's customers.The Toilets consisted of Male Female and also a Disabled Toilet which doubled up as a Baby change area.I would say that again they were very clean, practical and well stocked.The cafe runs special menu days and also has a Children's menu, the details of which I have enclosed as photos.I would certainly go there again for value, service and quality.

I go here at least once a week, sometimes for a coffee and a nose round, always end up buying something. Last Sunday I bought 3 stepping stones, and some solar lights.

Clean tidy great breakfast choice all comes out the kitchen hot and quick illy coffee is great too. A be a bit of a queue to order but that's ok.

I love this garden centre and since they updated the cafe I am a regular visitor. I haven't yet experienced a bad meal. They have a great choice of cakes, sandwiches and cooked meals. They also do a really good selection of breakfast including an excellent vegetarian breakfast. I also joined their grow club which as well as points on gardening products you also get 2 free regular drinks a month. I would definitely recommend this place and if you haven't been for a while or since they refurbished then you should definitely pay a visit.

Overall a nice breakfast but service was much to be desired from a blonde lady who really seemed like she didn't want to deal with customers that day (maybe a bad day but still...) Ketchup came in Heinz bottles but it was thinned down with vinegar as had an awful vinegar after taste! Me and my partner both agreed this and he will only have Heinz so he definitely knew the difference.

The garden centre is great, quite a lot of plants which we haven't seen anywhere else, bought a few bits and pieces!

I have really enjoyed visiting the restaurant for breakfasts and lunch since the refit and extension was completed. However a few recent visits have been disappointing. Service in terms of ordering food and drink has become painfully slow for no real apparent reason other than just a lack of energy from staff members I am sorry to say. Today I visited and witnessed more than one table return food due to it being over cooked and dry. If management pick up this review, please pick up the standards as it is a great location to call into and I don't want to get to the point where I can't bring myself to try again.

We visited here with family the restaurant has a great range of food on the menu to serve everyone's palate.We had soup, sandwiches and amazing cakes for desserts There is a craft shop, clothes shop and lots of beautiful gifts for home and garden to look at and purchase. We came away with some lovely unusual Birthday presents. This is not just a garden centre.

We called in here for an Early Bird Breakfast in their cafe. What a wonderful place, so spacious and lovely seating areas. Easily accessible from the garden centre part down a gentle slope. The food was really well presented and very good value for money. We had two breakfasts,tea for two and a portion of toast and butter for £9.50.

Had soup and a warm roll with my mum this week. The soup is different every time we go I had cream of vegetable this week. So tasty. M7m had an omelette with sweet potato fries looked scrumy

Visited today for an afternoon tea which was served on a square plate with 4 sandwiches and 4 cakes..... not like an afternoon tea I’ve experienced before

Found this place by accident. Staff very pleasant and helpful. I had a decaf coffee and shortbread which was good.

Had a lovely meal yet again staff are excellent. You can have just a coffee or a lovely cake. Afternoon tea or a home cooked meal

Apalling visit today. My milk was off and the jug was very dirty. Complained and met with awful attitude from chef/manager, no apology and waited ages for another fresh tea etc. Shame as the food is generally nice though most people had left their sweet potato fries. Not surprised, they were all burnt!

This cafe is a very pleasant place to pop in and have a coffee or a meal. The criticism I have is that none of the cakes are covered up. No way would I want to indulge in a cake that everyone passing has either coughed or sneezed near.

Myself and my family travelled from Blackpool to visit some relatives in Chester and we were looking for something to entertain our young children before heading back home.

By far the best Father Christmas I’ve ever seen with my children. The display is beautiful and so much effort has gone into it. Santa’s outfit is superb not cheap looking. He interacts with the children and does magic tricks. Asks them questions and takes interest. Before we went in we were asked by the Elf a little info about the children so Santa could make it seem more real. The presents are fantastic such an array of choice for all ages who visit. My children were made-up and so was I. It was magical!!! Definitely recommend

This once cosy and friendly run cafe, is a shadow of what it was and what it could have been if it had a decent manager overseeing it. The bakery is often two days old and stale (you'd think by now they'd be half decent at knowing how much to bake off and when) there's hardly a smile to been seen by the staff, and they often confide they're unhappy to the customers, even asking if previous staff know of any work elsewhere. The standard and presentation of food has decreased steadily since the refurb, and the manager & staff can often be heard bickering and complaining about each other and customers. In general it's a great example of a poorly run establishment.

Enjoyed a lovely lunch . Haddock and fries. My friend had a veggie flat need with sweet potato chips.it was really good and a good price would highly recommend it.

Went with my mother and daughter to use a gift voucher we had been given for afternoon tea. We arrived at the Garden Centre before Lunch and told the staff in the restaurant that we would be using the voucher as soon after the stated start time ( 230pm) as we could- so they had about 2 hours notice of our requirement for 3 teas.

We like Daleside. Especially at Christmas! Lovely clean cafe. Nice coffee and food. Great cakes! Nice friendly atmosphere. The cat is a little gem as well.

Delicious lunch lamb burger and beef burger with home made chips to die for! Nice ambiance and very pleasant staff-will definately call again if in the area.

Cafe busy, despite only being 12 midday. Qué was long at the counter,only 2 girls serving,who weren't the quickest! Although polite to customers. We all had brunch baguettes,pot of tea. Comfortable surroundings,clean& trendy. Food was tasty, presented well& good value for money. We will return& can recommend.

I bought two vouchers for friends as a birthday treat. I asked them later how they had got on. They gave me an honest answer which left me ashamed, embarrassed and angry. Their experience at Daleside was appalling. Four measly sandwiches served on square slates, tiny horrid cakes, and small hard scones like hardened mortar. The presentation was dreadful, the service unpleasant. I am sorry in my heart of hearts that they had to endure such a repulsive experience. If it were possible I would give this a negative score, being the worst quality, presentation and service they have ever come across in the U.K. What a disgrace! Such inept management to treat customers with such contempt. Ugh. What a rip-off.

We visited the garden centre to stock up on planting and new pots. Excellent choice and reasonably priced. Whilst there we decided to have a spur of lunch. Lovely Cafe, great choice of snacks, meals, cakes and beverages. Lots of seating space and roomy. Ideal for wheelchair access too. Highly recommend.

Had my parents visiting,a short walk to the garden centre a leisurely look around & a coffee & cake treat for all. Service so so slow! Could of gone home & made it myself. Only one young girl on the till& counter,she was calm & polite.Although when received,it was hot & cake choices all lovely if a little pricey. I noticed by midday,more young staff arrive, presumably to cater for the lunch time ques. Despite this, a trendy,clean cafe& very popular with OAPs!

Well I took my mum here for lunch today. We ordered cheese and chutney sandwiches. We were given 2 slices of bread with a bit of grated cheese on them and a teaspoon of chutney on the plate with a few salad leaves.....this all for £6.25!! EACH! A small bottle of water cost £1.65.....I asked for a couple of glasses for it. We were given cardboard take away coffee cups! You would think at those prices they might have been able to offer you a glass. I will never darken their doorstep again even though my mum only lives across the road. I will drive to the Grosvenor garden centre in Pulford instead. They know how to serve customers......Daleside is a disgrace!

I decided to take my neighbour for afternoon tea as a treat on Monday, and I realise that it is on an offer until Friday, but I was really disappointed with the quality of the food ! 2 of my sandwiches were hard on one side, like they had been made and left standing, and the scone wasn't the best either !! I'm not sure if we had the same food we would have had for the full price of £10.95, but there's no way it was worth anymore than what I paid ! Compared to other afternoon teas I've had, this was quite poor.

We visited the cafe as we had a voucher for £15 for 2 for afternoon tea

Can’t complain about a thing ,accommodating and friendly and the food is lovely and fresh enjoy visiting every time I come

It strikes me every time I enter how much more they could do. It has all the fundamental parts but lacks inspiration and really only appeals to the older generation. Plant quality is good but with prices high, I would expect guarantees with them. There's a little of everything you could need but nothing on show to aspire to. No unusual varieties, no modern furniture, no new garden ideas. Staff are friendly but there's a real need for more with plant knowledge outside. I'd really love to see a shake up and more modern items to be available for us keen younger gardeners.

This refurbished restaurant within a garden centre has pleasant staff, mostly OAP clients and has nice choices of food. We opted for the Brunch Baguette ( filled with bacon, sausage and mushroom, with a side salad and tomato relish). No room for dessert.

My husband and I regularly visit this garden centre. However I have noticed that standard of cleanliness is falling. The serving counter is in need of a good clean for a start.

I visited the garden centre last month, as I do regularly. & always pop in to the restaurant for either a meal or just cake & coffee. The ladies work very hard, especially as sometimes you can see they are short staffed. Always polite & helpful. I’ve got to say I’m shocked to see some of these bad reviews, some of them (the personal attacks on how the staff look) are really nasty & uncalled for. I hope they’re looked into by management as my guessing its personal rather than having a bad experience at this restaurant. I’d recommend this restaurant to anyone, & would hope people can see through this poisonous persons personal attacks on staff.

Being a keen gardener I visit the garden centre quite often. Unfortunately that means that I sometimes have the misfortune to eat and drink in the cafe. The tables are quite often dirty, the quality of bakery is hit and miss, sometimes edible sometimes dry and rock hard. But what sets this place apart is the regularity that you can guarantee there will be some entertainment provided by the staff either shouting at each other or customers ( look out for the girl with about an inch of poorly applied make up on and terrible eye shadow, she likes a good verbal exchange with anyone). The place seems to be run by some miserable po faced lady ( and I use the term loosely) who appears to think a managers job is to be rude to customers, and seems to instil this behaviour in her staff. All the cheerful happy young staff that worked there not long ago appeared to have left a sinking ship. The service is often terrible, you are made to feel like you being there keeping them in a job is getting in the way of their petty squabbles. The coffee is dreadful, the tea is awful , and tasted like luke warm dishwater. I advise anyone reading this to AVOID THIS PLACE LIKE THE PLAGUE.

I went to the garden centre to have lunch while doing some work (I live locally) and will NEVER go back again! But despite the dirty dishes and other customers complaining about the slow service (one lady said it was a daily occurrence), I decided not to judge too harshly and ordered a jacket potato with beans. As I'm allergic, I specifically asked for NO cheese. It came and I was busy eating when buried in the bottom I discovered strands of long creamy white cheese! I took it back and when the manager came to give me a refund she STARTED TELLING ME OFF! She told me I was wrong, it wasn't cheese. When I asked what else could be long, creamy coloured, could be picked up and hold its shape? She told me it was butter. Butter melts at very low temperatures and couldn't have been picked up and remained in a solid strip. Plus butter isn't grated, the pieces in my food were clearly grated.

My friend and I went in for breakfast and both ordered a vegetarian breakfast, and asked for the fried egg to be changed to a poached egg. Nick on the Till deferred to her manager behind her who didn't even bother to turn around and acknowledge us and just said no. Now I know the only fixed meal is the early bird breakfast. I have regularly been going to Daleside nursery for over 40 years. But will now no longer spend my money on food in that cafe. The staff are rude and don't accommodate you unless they class you as a " regular "

A lovely cafe, by the looks of it not long refurbished! Food was nice and relatively quick considering they were quite busy. Cakes nice!

Visited here at the weekend for a full breakfast.The cafe is spacious clean and airey.The staff were friendly and helpful.The breakfast came with toast and a hot drink included in the very reasonable price of £5.25.

Called in the other day later on in the day. Me and my wife shared a sandwich. This was very nice. We had a cream scone but I had to give it back as it was as hard as concrete. Changed it for a vanilla slice. This was only just ok. It was after 3pm so I am not complaining . Nice cup of coffee.

Popped in for a coffee, and ended up tempted by the breakfast combinations - from full English Breakfast to breakfast sandwiches. All I can say is I was spoilt for choice, and had the early starter - exactly enough, to be enjoyable-enough, "not to feel guilty". Cooked to order, the flavours were excellent. The staff are really friendly here, and well worth the visit. Good portion sizes and piping hot.

More of a gift shop than a garden centre but well stocked nevertheless for indoor and outdoor plants. Lovely quality gifts from toiletries to kitchen equipment available in the shop and a beautifully laid out coffee shop and restaurant is also available. Prices are typical for this kind of venue. Also contains a craft centre for sewing and other projects.

Visited for Festive afternoon tea (.with a 2 for £15 voucher)..The tea was very nice with some nice sandwiches a scone, small piece of xmas cake, mince pie and a cake of the day (a less inspiring small sponge cake. The eating area is fresh and clean but lacks something, feeling a bit closed in

Finally got around to trying this cafe and unfortunately we were left a tad disappointed, it is a really nice decorated cafe and clean, staff were pleasant. Hot drinks were good but the full English breakfast for £7 comprised of one sausage, one piece of bacon, one egg, a tiny spoonful of beans and a burnt mushroom, it came with one piece of toast, not very good for a full English when you consider the high cost and it wasn’t even that tasty. Wouldn’t fully rule out going again and possibly trying another main meal.

The newly renovated cafe is a little more pleasing to the eye but essentially the same. The service is always good? Staff very nice and helpful, But the food is slightly overpriced for what you get. It's all a decent quality but does not really justify the price in what essentially is a cafe within a garden centre.

Most mornings I eat cereal but as we were up early we decided to call at daleside mainly as my wife had been before

Enjoyed a breakfast good price very good quality and a very nice illy coffee ☕️. Good menu with fresh produce. The soup look delicious will be back

Dare I say but lots of Christmas decorations / presents.

Visited centre looking for plants for new garden and was around lunchtime so decided to try out the restaurant. I had battered fish and chips followed by a slice of chocolate cake. Have to say it was very good, not cheap but lovely atmosphere and quality food. Garden centre is fantastic and am looking forward to returning soon for Xmas goodies.

very nice large size cafe. good prices and helpfull staff. good choice of breakfasts and cooked fresh to order. my wife says the coffee is good as well. will visit again and again.

Went in here a couple of weeks ago for lunch, they have a selection of bakery products on the counter with no covers on them, flies walking all over the place. I mentioned it to one of the staff members, who went and informed their manager (Tracey) who then did nothing left the products on display and for consumption My the public....MMMMMMMMMM yummy file poo bakery thanks a bunch.

Do not cater for kids properly. Ordered hot dog kids meal for my grandaughter. It was terrible. Toasted soup roll with fat sausage and sweet potato (orange chips) kids bag with bottle of water and 3 crayons. REALLY. Kids want choice now adays. Chips should be normal and choice of drink, hot dog should be normal bread roll and normal hot dog sausage. Me and my friend had lasagne. It was ok. We ate most of it. But my grandaughter didn't touch hers. Ok for adults. Just don't take the kids/grandkids. Waste of money