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167 Opinions in 2 websites
Been in a few times now, wanted to give a fair chance as it's a convenient spot and the food is decent, but the staff are always rude and disinterested, they ruin the place. Best avoided. Also, claim to offer discounts for public service bus drivers, but that's also not true.
163 Opinions in 3 websites
Got a single fish supper and top layer of chips were ok but chips underneath were awful as they had black bits through them looks like they had used damaged potatoes. Also the fish tasted bad had one bite and had to put rest of fish supper in bin and was up most of night ill and it was fish supper that caused it as it was only thing I ate that day. I've used lucky star in past but after that I won't be using them again I will be going elsewhere.
161 Opinions in 1 websites
Enjoyed dinner here on our first night at the Hydro, food was very good and the staff working were exceptional. Lee in particular was lovely and very understanding when I chose a wine, then discovered the Malbec we always buy had been changed to a less favourable option, he is very good at his job and very personable. Stephen and Sarah were also lovely. Breakfast options are very good, the continental have some nice choices and we do appreciate the staff bringing us tea in a proper teapot, we hate using the one cup machines and always request a teapot. Elena and the lady with very short blonde hair look after you very well in the mornings.
154 Opinions in 1 websites
For a start, I don’t understand why a commercial building built in the late 90’s doesn’t have a lift given my guess of the average age of their clientele. We went for tea and a scone with my mum who is recovering from getting a new knee. We were told that we could have a table in the foyer cos the restaurant wasn’t accessible. They then changed their mind and told us that we couldn’t order a tea and a scone because there was already 6 people in their restaurant and it would be at least 30 minutes before they could put in a new order. There were 4 people in the empty shop, two in the foyer and presumably numerous staff in the cafe. Between them they couldn’t get us a tea and a scone. We won’t be back.
153 Opinions in 1 websites
What a beautiful day and what a view. Welcome on arrival was superb. However after having been seated, we had to ask for a menu, no one came to take our order so we ordered ourselves at the bar. Firstly the wrong wine was delivered but this was exchanged. No one asked to either taste the wine or to pour, we did this ourselves. One drink was forgotten another trip to the bar. First time this has ever happened so quite disappointing on this occasion.
146 Opinions in 1 websites
Nipped of the M74 on route home and sooo delighted we made the little detour! Ample parking, light, airy, clean space with staff that consistently went above and beyond and clearly loved their work! Such a great vibe! Ordered a classic breakfast which was hot and delicious and a jacket potato which absolutely hit the spot - huge range of options, all fresh and tasty! Great range of baked goods, excellent coffee and a decent tea pot of tea!! Couldn’t recommend more highly ! Hope to be back when we’re next up this way!! No photos as all eaten too quickly 😂😁👍
143 Opinions in 2 websites
Great little pub, friendly atmosphere and reasonable prices, had a great evening