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The best restaurants in Edinburgh, City of Edinburgh and Lothian
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Delivery
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Outdoor
3 Opinions in 1 websites
Ridiculous... stood in lengthy queue while one only coffee machine was emptied of grounds while so many waited on the one only operational till. Only to get there and find a bit of paper sellotaped to the till ' Cash Only! No cash therefore mo food. Walked out in disgust. Pathetic service for staff and visitors alike !
142 Opinions in 2 websites
DespuĂ©s de esperar 10 minutos en la caja, tuve que gritar a la cocina para conseguir que alguien nos sirviera. MĂĄs tarde me di cuenta de esto de nuevo como una cola acumulada. El cafĂ© estaba sucio, la comida horrible y muy caro para lo que se obtiene, y la mayorĂa de las mĂĄquinas de cafĂ© / tĂ© estaban rotos. Las mĂĄquinas de refrescos estaban vacĂas. Los baños de la tienda apestan.
132 Opinions in 4 websites
Terrrrrible customer service. From my experience the female staff in particular have a self-entitled holier than thou attitude and are very confrontational and unapologetic. They make you feel like they are doing you a favour by receiving your custom and selling you food. First experience in just the first month of opening I asked for a Submelt, which I made them aware I had never ordered on before, i asked for bbq and southwest sauce and was sternly told it only comes with southwest no bbq. I politely asked if i could just have some bbq as well when making it and was met with reluctance and angry body language/ expressions. When putting the sauce i got 1 extremely thin line of each sauce. It looked very dry - especially on brown bread - as normally the bottles are squeezed hard and you get 1 or even 2 thick lines of each sauce. She argued for about 5 minutes telling me you only get 2 lines of each 2 sauces and i pointed out that she only put 1 line of each and that they were tiny thin lines that hardly did anything. After fighting and refusing another staff member, realising i was very annoyed, told her to do as I asked. So she said âokay i will put itâ. Even after she added another thin line or 2 of sauce it was THE MOST DRY subway I have ever ate! Literally ruined the start of my day off by arguing. I dont know if this is their general attitude against all customers having a preference that isnt to their liking or if its especially towards pakistani/ muslim customers. I have had relatives with the same experience and only got a good serving of sauce after threatening to cancel and not pay. This pettiness and level of service is shockingly bad for a newly opened shop that would want to please locals being the new and only halal subway on the block. Clearly they dont give a toss and dont want business. The owner needs to fix their staff before this place closes down by being avoided. having ate subways since school days and friend who own subways outside of edinburgh I know subway is all about the sauce. If it aint dripping a bit with the good stuff then youre doing it wrong! Update: went to try again as its only halal one currently in edinburgh. They put 2 stupid massive screens right in the middle in front of the counter so it blocks your view of the toppings and seeing the food/ speaking to the staff about your order. These guys must hate customer service. Next there will be a brick wall there đ€Ł Clearly dont want to provide service and deal with people. Shouldve opened a dark kitchen.
70 Opinions in 1 websites
Tipico pub donde tomar algo y consumir comida rapida con una pinta. La parte buena es que esta en la propia estacion de Waverly, muy centrico y perfecto para ganar fuerzas y seguir recorriendo la ciudad. No creo que tenga musica en directo ninguna noche.
68 Opinions in 1 websites
Service was slow, staff clearly didnât want to be there, chips soggy and cold, chicken served cold, I was told Pepsi Max and Diet Pepsi were exactly the same and when I got my Pepsi the cup was half full. Definitely canât recommend and certainly wonât be back.