So people are asking why this place closed, as it's quite rightly got great reviews for staff service, food, coffee, and general vibe. This was my favourite spot to have a quiet coffee or meet people for a light lunch in Dundee.
Basically, the story is that the owner shafted a pregnant employee the day after she went on maternity. He "fired" her and refused to pay her maternity. The staff, having apparently been paid not that great already which is testament to their professionalism given the quality of service, walked out in protest.
This was late Spring when the hospitality industry seemingly had ten job vacancies for every candidate, so they rapidly just found other work and Birchwood's workforce simply evaporated overnight. Word got out on Facebook and, especially given the prices, ignited a general boycott of the place through the outrage.
I'm unsure if the employee ever did get her *legally required* maternity pay. The last that was being said was that the owner had not only blocked her number, but also HMRC's!
A lesson in how a lovely place can come crashing down through the sheer greed of its owner.
51-53 Cleghorn St, Dundee, DD2 2PF, United Kingdom, Scotland
Got a kebab and chips last night its cost 15pound it took ages to come then it was cold i asked for garilic sauce that i never phoned up got nothing but cheek i will never go back such rude people .
A very large pub across from Queen Street station. Can get very busy but service is still quick. Staff friendly, and has a good selection of food and drinks
Have to agree with so many of the other reviews ... many of the staff looked like they did not want to be there ... lots of huffing and puffing going on with one of the young female servers. The lady who 'greeted' us looked like she did not want to be there. Staff need to smile! Wont be returning due to staff attitudes I am afraid. Too many other places to go to risk going back.
Todos estamos en nuestros 50 y esta fue nuestra primera experiencia de Nando. La comida era buena, todos disfrutamos de nuestras elecciones, pero el seguir tratando de ordenar era un dolor en el cuello. Eventualmente nos dijeron que podíamos subir a la caja y ordenar. No estoy convencido de que este proceso sea una mejora para alguien que viene a la mesa.
I am not a moaner by nature, always looking for the positive. Staff were great and welcoming, as were the surroundings and ambience. Limited menu, in my eyes is a good thing as you expect quality to be focussed. However, after two courses came away hungry- I am not a big chap, 5’ 9” 12 stone, normal appetite. My posh prawn cocktail was great, the crispy skin chicken wings, not crispy. Your local chippy would be embarrassed to serve you the smallest piece of haddock I have ever seen, I mean come on Apex, where is your quality control, don’t you want repeat clients? Coffee, what is so difficult about having a hot cup of coffee? I returned it, as it was luke warm, the replacement was also luke warm, why doesn’t anybody warm the cup, I like to enjoy my coffee at leisure, not gulp it down before it freezes over. The waitress kindly discounted the cost, I spend a lot of time in Edinburgh and I have to say, I have a far better dining experience there. Come on Apex, put some effort in and put Dundee on the map. Oh, did I mention £9.50 for a glass of house wine? I never tip when being ripped off by wine cost. Lets get real shall we?
Seguimos volviendo de arbroath siempre es una experiencia increíble, gran calidad de la comida y un gran servicio amable. Muy rápido también. Gracias chicos!
Wish I had read the reviews before I went. Had the Katsu chicken and it was raw. Had to complain and luckily they took it off our bill. Hope I am not ill later.
Food is expensive for what it is. It is nothing special.
The best thing was the apple gyoza pudding.
The customer service from here is appalling!!! I just phoned up with a complaint of 3 different meals in which I was told I cannot get a REFUND she was such a RUDE RUDE WOMAN who then wentbon to gang up the phone on me. Ths is not the first time the food has been inedible but we just accepted it BUT NOT AGAIN!!! STAY CLEAR FROM HERE...