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3.5

Based on 141 opinions finded in 1 websites

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Nº 380 in 518 in Dundee City

Nº 1 of 1 German in Dundee City

CUSTOMERS TALK ABOUT DISHES WITH..meatsaladchicken
Score
OpinionsNoteTripAdvisor1413.5

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amazing customer service and food was great, employees were very welcoming. went with my buddies and we really enjoyed this experience 😁

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Culture39296801244 . 2024-07-28

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Amazing... Don't sure why I never went before but the food was exciting, yummy and well presented and good customer service 😋💜👌 will definitely go back

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lesley h . 2024-07-02

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Well, the positive first: really nice bread. The main filling was average in flavour, and less-than-averagw in quantity. The salad/pickles were absolutely pitiful, and the sauces very bland. Overall, less than average in quantity, and very poor value.

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Michelle Gardiner . 2024-05-18

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Wanted to try here for a while,but not in dundee very often.Ordered our food via the touch screens in the restaurant, speedy service, food was ready & on our table within 10mins. Both of us ordered the mixed kebab,hubby went for the meal deal with chips & a drink. So glad I went for just the kebab, I really struggled to finish it, it was so filling, but really good. Staff very polite & friendly. Definitely worth a visit.

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03Kward . 2024-05-06

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Exceptional customer service! Polite , friendly and attentive 5 stars to you all!! Food was great and ready within minutes .

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sally c . 2024-03-15

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Stopped by German Doner Kebab for something to eat on Tuesday just passed and was greeted with lovely front of house staff who were happy to help. The food was with me and bagged up ready to be taken away in a really short amount of time as well. No complaints at all! Will definitely be back.

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Aaron H . 2024-02-15

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Amazing food and the staff are very welcoming and friendly. Beautiful place, lovely environment and would highly recommend to others!

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Eve C . 2024-02-12

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Friendly and very fast service, we are coming every weekend to eat here. Food is very tasty and workers are always with smiles

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akvile t . 2024-02-11

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Had 20 mins to kill before my bus and was quite peckish. In hindsight I should have walked down the road to McDonalds. Ordered on the kiosk machine in store and then waited and waited then waited some more. Watched the guys preparing food standing around yapping, there didn’t seem to be any urgency in getting orders ready. 2 of the guys had beard nets on and one didn’t. My bus came and went in the time it took them to get my order ready. Food was good but they really need to sort that kitchen out, I’d hate to think how long I’d have to wait if they were busy.

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stupat78 . 2024-01-26

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Great food, great service, reasonable prices. Healthier than other fast food joints and tastes a lot less processed.

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Michael O . 2024-01-21

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I went for an early dinner with some university friends. Food fabulous, staff extremely friendly and efficient. Very good value for money. Would 100% recommend to everyone.

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Catherine C . 2024-01-19

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German Doner Kebab in Dundee is a must-visit! The food is sensational – flavorful, generously portioned kebabs with delicious sides. The customer service is top-notch too – friendly, attentive staff who make you feel right at home. Overall, a fantastic dining experience!

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Arslan B . 2023-11-25

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Great food and service , always a nice atmosphere. I come with my son as a treat , the staff and management are great with my boy , the manager got my son to play his violin

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Neil B . 2023-11-20

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Average food we took doner chicken meal tastes good most of it salad with little sauce in the sandwich they offer with the meal one little sauce without asking you what sauce you prefer if you want another sauce you have to pay but at the end it was fine with us

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fadwafarouk . 2023-08-22

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Great place to go and have a treat with my boy, the manager asked my son to play his violin in the store. Great customer care

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Neil B . 2023-07-25

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Delicious and tasty food is served here... Has the best and polite staff members.. Location is really great and also parking is right infront of it.

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Talha B . 2023-07-08

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Great food, fast and lovely service really can't complain especially for the cheap price of the food.

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Trek03585580758 . 2023-07-03

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Disappointed not only have they increased their prices they have reduced the meat in the wraps, and when asked for a Diet Coke they tell you they only have bottles and then charge you an additional 50p because it is a glass bottle.!!! not going back ......

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lostintranslation_12 . 2023-05-23

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The shop is clean and the service excellent, met buy manager ,who explains the board I had a coco kebab so tasty.we were sat looking into kitchen ,food excelent and just enough,and my can of fanta can

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John54boy . 2023-04-23

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Great food and exceptional service from the staff as always, it's fast becoming our Friday night dinner spot for me and my son

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Neil B . 2023-03-24

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From the moment we walked in, until the moment we left. We were treated really good. Staff and management very friendly and on hand to help with what we needed. My first visit and definitely won’t be my last, I tried the chicken kebab and...

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sandran263 . 2023-03-08

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My wife and I ate here yesterday, wife really enjoyed it, I would have preferred if I could have had more chilli sauce on it but I wasn’t even asked. staff were very friendly, Another small niggle was my wife got her food and mine...

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Basemake . 2022-12-04

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My visit to German Doner Kebab in Dundee was very pleasant. A great effort was made to keep the restaurant clean and food arrived fast and was delicious. Staff were interested in providing good service and left me feeling very content with my choice. Happy...

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Kasper A . 2022-11-01

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Great food, excellent service. Friend was allergic to his meal, we got to keep the original meal and he got a new one. They also had friendly staff and quick service.

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calans2022 . 2022-11-01

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My friend ordered a OG Kebab and realised it has egg in it (which he was allergic to) . Our server offered him a free meal without egg and also let us keep the original order. On top of that the food was great!

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BOTKID . 2022-11-01

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yet again price went up 2 chicken donner with extra meat near 20 quid.more salad than substance and no sauces..

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708deant . 2022-10-22

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I ordered through Uber eats, money left my account. Waited over 2 hours and my food hasn’t showed but has been marked as delivered. No one is answering the phone in store and therefore Iv lost out on money. AVOID AT ALL COSTS.

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jadelD3485NG . 2022-10-21

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Amazing service from cashier naveed (?) who checked up on us. First time being here when we were offered extras ie extra meat or seasoned chips. He was pleasant, polite and I honestly felt I was in a 5* restaurant. Well done!

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Lea12624 . 2022-10-07

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Popped in for a quick meal. Lovely service. Kebab was excellent. Very impressed. Will be back. Loved getting the hand wipes and the wee tubs of spices. Highly recommend

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ThomsonForfar . 2022-10-01

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Food was nice but we had to wait about 30 minutes for it. We were warned before we ordered that it would be about a 25 minute wait but we were weary having just moved our son into his Uni digs and couldn't face going...

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Claire P . 2022-09-25

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Really enjoyed the kebabs. They were fresh and delicious. Staff was very friendly and welcoming. Highly recommend it.

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zaina970 . 2022-07-31

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WOW, quite possibly the best Keble I’ve ever had! So much meat in it and so tasty. The girl taking the order was so helpful and the kitchen was spotless. It was that good I’m going back again tonight!!

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marc2303 . 2022-03-28

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Living in the Highlands and staying in Dundee originally from London I miss kebabs, visited on a Thursday afternoon and it was busy, really nice chicken doner adding extras if needed, three dips also given with the meal. Jalapeños added on request. Good Price.

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309jacquic . 2022-03-27

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Was looking forward to eating here but the food was a bit of a let down. We shared a Boss Box with a chewy waffle pitta and greasy doner spring rolls. The meat & chips were fine but we won’t be rushing back.

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Swedishtomcat . 2022-01-18

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Ordered a mix donner box tonight omg was there any donner in it and chips portion was the worse I have seen from any restaurant I ordered a large and what came was basically a small in a large box. It was that bad I...

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U9IGscottc . 2021-12-11

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Have been going here since it opened Tonight I received one of the poorest excuses of a kebab I have ever had you needed a microscope to see if there was any meat/ protein in it, Pointless complaining to unconcerned staff, so perhaps the owners...

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lostintranslation_12 . 2021-12-08

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Terrible ,food wasn’t good the chicken didn’t seem like it cooked proper !! Terrible service ,blonde lass always on her phone,clearly didn’t enjoy the job by the looks of it ,terrible customer service !!Other girl emptied the bins ,no gloves ,no washing of hands before...

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Likdd . 2021-11-27

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Blonde woman was very impolite and gruffy like shes didnt want to be there. All the time on her phone busy with Snapchat.. food wasnt bad, but the portions got smaller.

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750jakubg . 2021-11-19

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Ordered carry out and requested the larger sizes of kebab; appeared to be very small portions. Three kebabs were ordered, but only sauces for two were provided. Chip portion was also small, all food delivered was luke warm

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goldlog1 . 2021-11-19

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First of all it has to be pointed out that this GDK store is the dirties and most disgusting I have ever seen. My husband and I visited whilst on holiday. We are from West Midlands and have been to a few GDKs before. I...

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lagerrthal . 2021-09-24

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Hi there I put a complaint in about your dundee store last night 10/08/21 at around 8:30pm I was in and told there was only beef available but I seen there was chicken there I said can I not get mix she said her manager...

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U9369LZmikeg . 2021-08-11

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Went to this restaurant for the first time.....food was OK but the open kitchen was filthy with bits of meat all over the floor and watched as one of the guys attempted to sweep it up and put it in a corner with the rest...

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Tannys1234 . 2021-05-22

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Packaging is completely inadequate for home deliveries and is cold every time and I don’t live that far from restaurant. Fries are not wrapped and in open bag and if you try to re-heat kebabs you get hot salad too!!

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MacClan2003 . 2021-04-24

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Absolutely awful in comparison to when first opened. Ordered a delivery last night mixed diner/chicken one was ok the other had virtually nothing in it. Supposed to be 3 sauces with each ordered and only 3 to share between 2. We actually had to cut...

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Road265098 . 2021-03-20

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ordered the mixed nachos, which was supposed to have nacho sauce. instead it was just doritos and some cheese and jalapeños and a small amount of meat. it was some cheap cheese and was not the sauce as proposed on menu, 20 minute wait and...

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amy927_1227 . 2020-09-05

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I visited German Doner today as I do twice a week, I was not impressed with the food today as the meat was all overcooked so too hard to eat One had two roll bottoms instead of a top and bottom and one had two...

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Lisa_Mazumdar121 . 2020-06-21

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I am a regular customer and enjoy their food and service. My recent journey on 19/06/2020 where I order 3 German doner burger meal and paid £21odd pound . When I came home and opened the food there was only 1 sauce for 3 meals...

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S M . 2020-06-21

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the pitta bread is the only thing that makes it special. definitely not worth the premium prices charged.

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robc50 . 2020-06-15

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Looked after by staff ensuring my wheelchair did not lessen my experience. Food was hot and served quickly. Staff ensured I was fine throughout. Wheelchair facilities are brilliant.

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Colour46 . 2020-03-03

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Not a pleasant experience. Ordered the kcal kebab which was quite good however stone cold and had to be heated up. My daughter wanted a kids meal - chicken burger, chips and juice. This arrived with no juice or chips and rather than a burger...

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Lubey87 . 2020-02-16

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Popped into this eating establishment today and have to say very disappointed with the quality of food. Had a mixed doner meat/ chicken meal . Very little meat of chicken within my doner, while the chips tasted like the oil they had been cooked in...

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HonestJoe42 . 2020-02-12

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Ordered delivery from here - my boyfriend eats meat and got an ok Lamaçun but very over priced. I ordered a "veggie kebab" and... Ugh. It is just a cheap, breadcrumb bulked veggie burger chopped up (some soggy scraps of carrot but mostly just yellow...

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CLoGdance . 2019-12-27

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I order the same kabab from here each time I visit and it’s always different. No sauce/sauce in tubs/in a wrap/in bread. Still eat I though; the food is good I just think people aren’t well trained

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Cosmopolitan723896 . 2019-12-15

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Ordered german kebab arrived after 80 mins, chips were stone cold and kebab was soggy looked like the special bread had bin stuck in a mud guard of a motorbike!

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P3313PZdavidd . 2019-10-29

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Looked for something different found this place, not sure what we were going to find, food was great, service was good easy to order and arrived very quickly , place clean , toilets were clean,its was a nice change

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mummydo2015 . 2019-10-26

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Kebab arrived an hour later and really cold. Portion size also small. There was no salad on the kebab when I had ordered it and the extra side salad I ordered was just lots of dry abbage, tiny amount of onions and one slice of...

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Sarah B . 2019-10-09

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We visited here as we were shopping and hungry. I have several strange allergies that don't appear on a normal allergen chart. I asked if they could help. The supervisor on shift (Michelle) went out of her way to check all the ingredients for all...

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Paul B . 2019-10-05

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Decided to pop in for a takeaway and treat the family. Great service and helpful knowledgeable staff that help me get the best deal. Was great to watch the kitchen make my order. Restaurant was clean and tidy, only waited @10 mins as it was...

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Isla F . 2019-10-04

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Amazing services, quality food, cheap, fast, delllicious, all under this wee restaurant. Really recommend it!

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luciancorduneanu . 2019-10-03

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It s good value and service. Staff are nice and welcoming. Recommend it, in the city centre. More affordable before 4 pm.

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Vbcxw . 2019-09-22

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I love kebabs and onion rings here! Kebabs are very tasty and with salads mix and sauces ! yummmy :)

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Wiola P . 2019-09-15

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Great tasting kebabs and lamachun wraps. Generous portion sizes and fresh for sure. Would recommend.

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iamasifsarwar . 2019-08-03

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Was visiting Dundee for the weekend with family and needed somewhere to eat in the evening. Ideally wanted a halal place and this came up on google. It's not a restaurant but has some tables, mostly catering to takeaway service. Good service overall and nice...

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nuzieglasgow . 2019-07-22

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liked the look of shop and their deal of 2 for a tenner plus soft drink ....got a burger kebab ..its not a burger its about 4 bits of donner meat (which was cold) on a bun with salad and mayo my sons was not...

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evelyn9cook . 2019-07-14

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Visited with friends for a late Sunday Lunch, the premises are brand new, clean and shiny. Staff were enthusiastic and friendly, the food was fresh and the kebab meet warm and tasty. No luminous red chilli sauce here (disappointing for our regular kebab lovers). I...

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274YvonneM . 2019-05-30

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I always go to this restaurant around 3-4 times a week. I Had great service from Sasha ❤️, the food was tasty and served quickly.Good atmosphere and the staff are very nice and helpful. The kebabs are really good. Me and my friends will definitively...

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Abdullah A . 2019-05-13

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Food was cold and toilets were absolutely disgusting faeces all over toilet and floor soaking wet. Will never return

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maureen1746843 . 2019-04-14

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Second visit to this establishment food would be great if it was hot and all your order came together not like it was different courses could live with that but not on both visits having to complain about the state of the toilet and no...

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274neilg . 2019-04-13

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super quick deliver, friendly service and absolutely delicious kebabs. best kebabs in dundee by far!

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Shahad A A . 2019-04-02

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I went in and ordered a beef kebab to take out, when I got home there was hardly any salad ingredients and the donner meat was really dried up I certainly won't be giving it my custom

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beth s . 2019-03-28

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Received my order, it was wrong, deliveroo only offered an apology. Got in touch with German Donor who refused to help, even though they cooked it and mucked it up. So now, out of pocket and no offer of a refund.

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David M . 2019-03-25

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Different taste that makes your mouth water over and over again. Staff were great and willing to answer any questions.

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LisaMcAbe . 2019-03-24

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First trip here after a friend kept recommending it. I was so surprised how good it was. (Back story. I hate doner meat!) now that’s over with! This is chicken and beef and I tried both and both were good but I’d have to say...

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boomhauer99 . 2019-03-19

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I'm not one for leaving bad reviews but the food I received from here tonight was terrible. I had asked for a chicken and beef mix, which i didn't get, but thought there was a decent amount of doner meat so I'd let that slide....

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660aimeeh . 2019-03-16

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I have been these days and had first time quesadia and then kebab , both were very tasty . I have been served by great girl , very positive , smiling and warming, Karen . Definitely I will go back and strongly recommend!

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Ludmila A . 2019-03-05

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The people working here ate always extremely friendly, helpful and with a smile on their face. Today I was served by Aaron, Jim and Connor and they were all lovely and it was a great customer experience. The last time I came here I was...

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DDD_10000 . 2019-03-05

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We bought three kebabs from this but wont be back ,one tiny sliver of meat on the quarter of each kebab absolutely shocking

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sandra m . 2019-03-01

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This place is highly recommended because of their food quality and customer service. I was served by Paul, and happy with Paul’s service

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Khanofdundee . 2019-02-26

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We had a chicken and veggie meal deal, kebabs were similar to the ones had in Germany, service was friendly and quick

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pompey7111 . 2019-02-24

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I really liked this place until I discovered yesterday the price has gone up by 20%!! You can also no longer get the mini kebab and a drink deal which was great value.

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LDP500 . 2019-02-23

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While this is essentially a fast food outlet, it felt anything but. The staff were a delight - fabulous service and attitude. The restaurant itself was clean and comfortable, including the toilets. Top knotch food too. Everyone enjoyed their meal. You pay a little more...

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elaineschester . 2019-02-16

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Was served by the lovely Michaela. Customer service levels over 9000.❤️ Absolutely top notch food everytime I go there. Had ONE issue with an order and it was remedied within minutes of it going wrong. Can't praise these guys enough.

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kushina2019 . 2019-02-09

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We ate here at lunchtime on 28th December. The service was quick. The food was fantastic again. (I wish there was a branch nearer) The spicy fries are simply the best.

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Lorrain M . 2018-12-30

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Heard about an alleged fantastic kebab to be had in this place and all I can say after having ordered a mixed kebab is: Rubbish, COLD FOOD, terrible, don't bother, waste of money, even Greggs is better, tasteless, etc......

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Davidmcpheee . 2018-12-30

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Seriously folks, this is generic rubbish plastic donner dressed up to be something it's not. Also, the portion isn't enough to fill a 10 year old , never mind a grown man on his way home after a few beers. Any regular kebab shop is...

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Kenny1968 . 2018-12-29

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by far the best ive had in dundee, only downside was it was a bit cold on delivery but was deliveroo's fault as they couldn't find my flat

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Jack G . 2018-12-21

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Visited for a quick bite before a concert. Food was delicious, fries were spicy (good if you have a cold and need to clear your sinuses - that sort of spicy). Fire alarm went off and we stood outside for 5 mins but the staff...

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toni2benz . 2018-12-19

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I went in Thursday evening around 5pm. I ordered a mixed kebab and a coke. I could not fault the service or the quality of the food. However, the quantity left much to be desired. It was built in such a way that there was...

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Gordon M . 2018-12-08

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Never having had a German Kebab before we went to this restaurant to try one. We saw an offer of a main for £4 before 5:30 and went straight to the order point where the very helpful young lady took our order at high speed...

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P7E13B8 . 2018-12-04

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First time in here was last week with some musician pals, absolutely fantastic food and wonderful service from Caitlin! Will be back here for sure next time we are in Dundee!

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StuartH2190 . 2018-11-06

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Had I just staggered out of a bar at 2 in the morning and stumbled across this place, I'd have had no complaints about the kebabs served here. However, the website boasts of gourmet quality and gourmet they are not. While the Doner was average...

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hotpiggy . 2018-11-02

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Has to be one of the most horrendous service Iv ever seen. Not only had to wait to be served for over 10 minutes while being the only one in the queue, staff thought it was acceptable to swear at each other and gave the...

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hoppy92 . 2018-10-22

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Visited the dundee store yesterday and was very impressed with the service provided. Very helpful and welcoming staff especially Tracy who recommended which food to buy for me and my younger children. The food was brilliant and I will be paying more visits.

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sophiehawes123 . 2018-10-20

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I came in yesterday and was served by Tracy, she helped me and my partner with what food to order as we have never been before. The food was great but the service was the best part about my visit the staff are lovely and...

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chelseaq24 . 2018-10-20

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Excellent chicken kebab! Best I had in the UK so far and I have been to a lot of kebab restaurants. I am disappointed that we didn't take pics to share with you. Too hungery to take the time and take pics. And to top...

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Hamad699 . 2018-10-19

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Been here a few times now, food is great and staff are really friendly, especially Tracy who went above and beyond to make my time welcoming. Loved it :)

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katiet20012018 . 2018-10-16

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Went here for the first time the other night, staff were great, Tracy was very helpful in recommending food choices, food was great, would definitely recommend

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amtait2 . 2018-10-16

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Good good and fast service. Really enjoyed the bread, so crispy. Salad was fresh too. I would be back.

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kasjanam2018 . 2018-10-15

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I came into the store and first thing I notice was everyone was happy, the guys in the kitchen looked like they were having fun, I approached the counter as jake was coming on the counter and served me and I have to say I...

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geminibaby2022 . 2018-10-15

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Popped as I was feeling Pekish, was greated by a lad called jake as soon as I approached the till he made me feel welcome. I explained it was my first time at this pace and he explained the menu to a T!! We also...

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ellieejohnson9 . 2018-10-15

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Other cuisines
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So people are asking why this place closed, as it's quite rightly got great reviews for staff service, food, coffee, and general vibe. This was my favourite spot to have a quiet coffee or meet people for a light lunch in Dundee. Basically, the story is that the owner shafted a pregnant employee the day after she went on maternity. He "fired" her and refused to pay her maternity. The staff, having apparently been paid not that great already which is testament to their professionalism given the quality of service, walked out in protest. This was late Spring when the hospitality industry seemingly had ten job vacancies for every candidate, so they rapidly just found other work and Birchwood's workforce simply evaporated overnight. Word got out on Facebook and, especially given the prices, ignited a general boycott of the place through the outrage. I'm unsure if the employee ever did get her *legally required* maternity pay. The last that was being said was that the owner had not only blocked her number, but also HMRC's! A lesson in how a lovely place can come crashing down through the sheer greed of its owner.

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3.5

55 Opinions

location-iconThe Caird,172 Nethergate, Dundee DD1 4EE Scotland
British
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Markets itself as a as a fairly well to do venue however it very much is not. We were a group of 11 for my fathers birthday. We had to order in advance which I imagined should have allowed for a smooth fast service, it wasn’t even close. The mains for whatever reason started coming out with the starters, we sent the mains back. Starters were mediocre. Mains arrived 50 minutes later having obviously sat under the hot lamps of the kitchen pass for the duration so were very much dry. When raised with the server they said they would report it to the kitchen… nothing was done. What was edible was eaten and we waited another 50 minutes for desserts which were also mediocre. We were in the restaurant for 2.5 hrs which is an obscene amount of time for a 3 course meal never mind one that’s be en ordered in advance. The price of the dishes was at the very high end for what they were. It wasn’t busy at all there were around 15 other customers soon no idea what took so long. The place lacks atmosphere. The decor is naff and the choice of furniture is poor for a restaurant, getting in and out of the chairs around the table is difficult and the servers a forced to either lean over you or hand you the plates. The place could do so much better.