Dai Pai in Dundee City

ALWAYS very friendly,i can't fault the service.

The views are spectacular but unfortunately the service did not match up. I had a cheese scone with chutney and one small portion of butter which wouldn't have sufficed as the scone looked a bit dry. When I asked for more butter I was charged 30p but could have swapped my small dish of chutney for the piece of butter as an alternative. No other coffee shop I frequent has ever charged for more butter, a bit mean considering the cost of everything on the menu. Can understand why the restaurant wasn't even half full. I certainly won't be returning any time soon.

The customer service from here is appalling!!! I just phoned up with a complaint of 3 different meals in which I was told I cannot get a REFUND she was such a RUDE RUDE WOMAN who then wentbon to gang up the phone on me. Ths is not the first time the food has been inedible but we just accepted it BUT NOT AGAIN!!! STAY CLEAR FROM HERE...

Food is not tasty at all, if anything it tastes like it is has been left in grease for a few hours before it is delivered. Would not recommend this place at all.

I am not a moaner by nature, always looking for the positive. Staff were great and welcoming, as were the surroundings and ambience. Limited menu, in my eyes is a good thing as you expect quality to be focussed. However, after two courses came away hungry- I am not a big chap, 5’ 9” 12 stone, normal appetite. My posh prawn cocktail was great, the crispy skin chicken wings, not crispy. Your local chippy would be embarrassed to serve you the smallest piece of haddock I have ever seen, I mean come on Apex, where is your quality control, don’t you want repeat clients? Coffee, what is so difficult about having a hot cup of coffee? I returned it, as it was luke warm, the replacement was also luke warm, why doesn’t anybody warm the cup, I like to enjoy my coffee at leisure, not gulp it down before it freezes over. The waitress kindly discounted the cost, I spend a lot of time in Edinburgh and I have to say, I have a far better dining experience there. Come on Apex, put some effort in and put Dundee on the map. Oh, did I mention £9.50 for a glass of house wine? I never tip when being ripped off by wine cost. Lets get real shall we?