The Counting House in Dundee City

Good value for money. Good staff and nice surroundings. Tasty food.

Excellent service. Good food at very competitive prices. Atmosphere very noisy, unfortunately, clearly due to popularity.

They didn't know how to make Irish Coffee

Classic pub environment. Friendly, quick service.

Table dirty. Asked 2 members of staff to please wipe it. Eventually at 6thattempt it was.2 meals arrived. Only 1 was one of the 2 ordered. Other was for another table, who got ours. Swapped over. Items missing from this meal. Spoke to manager, who said he'd get item down. 10 mins later still no item so husband took what he had back saying if would be cold by time everything was available. Time passed meal did arrive " complete". He took it all back as we'd gone in to have a meal together. Which didn't happen. I'd had to eat mine, as it was only look warm when it had arrived, otherwise it wouldn't have been worth eating at all. People who came in after us were served before us, although they had ordered same as my husband. Service Was DISGUSTING. Staff couldn't have cared less. Won't be going back.

Well I can't pay a compliment to this place, well maintained, I noticed that there are two different groups of people who work there, one in the morning, and another in the evening, the kitchen on the upper floor where I also saw a large bathroom always kept clean, and I was able to delight my palate in combining the eggs Benedict, with a wonderful veiled covering of really tasty hollandaise sauce, an exceptional combination with the haggis which particularly gratifies me every time. my whole group came every morning for the duration of the festival, and I honestly have to say it will be one of my go-to spots for the next time I come to Dandee!!!

It's a spoons, staff are impatient and rude. Every surface is suspiciously sticky.

Bit overcrowded seating arrangement. Food okay.

One of the better weatherspoons. Friendly service and good quality food

It's quite cosy, busy and the food is, well, good and cheap ( if you go after 2pm, it's even cheaper!) We only spent £14 for 2 meals and drinks!!! Amazing value. Friendly staff.

Really, really bad service from management of the day. Place to avoid.

Good pint and cheap food won't complain

Just had a most delicious mushroom Benedict for breakfast. Ordered on the app and food came quickly. It was tasty.

When we go out as a group we always meet here. Nice food and cheap drinks, always plenty of different beers to try. What's not to like!!

Walk in and the regular drunks are by the door. Such a shame they have ruined this wetherspoons as been to many and wouldn't do this one again. X

Your typical Weatherspoons, but great value family lunch, small fish and chips was great. Service quick and super friendly, very clean as well, recommended

Unfriendly service beers offline and aggressive locals.

Scelta vastissima tra cui molti piatti vegetariani e vegani. Servizio veloce, si ordina in cassa e ci si siede. Salse incluse e bevande refill. Abbiamo preso una colazione vegetariana e un muffin salato, un Fish and chips. Qualità buona, piatti abbondanti. Prezzi onesti ed economici.

Great service Kieran always chatty and friendly.

I went with my friends for brunch and the food tasted fine. But was not piping hot when it came to the table. I was not happy with the food

We asked the waiter to clear our table very politely. He said I will at some point but I am very busy then walked back towards the bar or kitchen area empty handed. Any reason for this? Was he not going towards kitchen or bar anyway to collect next order where the used crockery and glasses needed to be washed? My friend subsequently decided to pick up this crockery and glasses and placed them on bar, he shouldn't have had to do this. I hope the manager reads this and replies personally and in fact addresses this.

One of the better cleaner spoons. Staff very attentive and cleaning tables right away. Food was great

Awesome and attentive staff, stayed the night in Dundee to drop a friend off. I used to live here so naturally I came straight to the Counting House for our evening meal and drinks. I had the espresso martini, which was utterly vile. The staff were really accommodating and offered a refund immediately, no quibbles and very understanding. The food arrived promptly and was better than most Wetherspoons tbh. It was a good night, and a nice welcome "hame" :)

A Saturday trip to Dundee had us starving for some good food, so naturally we decided to hit up the local Wetherspoons. The staff were pleasant, the building was lovely, the bar was not too loud, the service was prompt, and the food was as awesome as always at a JD Wetherspoons. The only downside was that our seating area up on the platform was a little dim with lighting. We would’ve sat downstairs had there have been room but we didn’t let this little issue ruin our experience. Will definitely be back here when we’re next in Dundee. Thank you Counting House :)

Sitting outside,enjoying a beer and getting attacked by sea gulls,nice prices,food ok,toilets a steep climb

The same kind of rowdy, dirty, Dundee bar just with a Weatherspoon's logo. Today is our last visit. After going there a few times, we are convinced that the old bar manager woman with the coloured hair HATES customers. She is consistently rude with a bad attitude and a chip on her shoulder & loves to say NO to everyone, except some of the OAP old-timers that she obviously knows. The place is also very dirty, I'm not sure the floor is ever cleaned, the tables are stacked with dirty dishes and the place is not cared for. Our last visit - we can spend our money at a nicer place and be treated better. GOODBYE COUNTING HOUSE...

food wasn’t the best ,brought wrong order Had to ask a member of staff to clean the table down when I ordered the food then had ask again tho this time this was to a manager , service wasn’t the be best

Fine wee place for a drink n some food

Always a good time. Bar staff super nice and friendly. Good choice of ales and spirits. Fellow patrons friendly. Good Times to be had all-round. Defo recconmened. ✌️🍺

Don’t really know what I expected from a Wetherspoons to be honest. It was very quiet for a Saturday so I kind of expected a pleasant morning. Ordered a breakfast with coffee and juice (Nearly £13). No sooner than I’d say at my table the breakfast was served. Which was super quick, so you can imagine my surprise when everything except from the toast on the plate was either overcooked or burnt. Yet the entire thing toast included was cold. Staff had absolutely no interest in their guests or getting feedback. I’d recommend that the chef spent their time in the kitchen rather than propping up the bar. I lost certainly won’t be back after this. There are places that do free better quality, choice and service for less than I paid here. Safe to say that a lesson was learned.

£1.30 for all the fresh ground coffee you can drink. £3.50 for a cooked breakfast (not sure if it's served all day or not) £4.50 for a large which gives you double everything on the £3.50 breakfast. What's not too like.

A typical good value and service Wetherspoons restaurant/bar. As usual toilets a long way from hall but good exercise.

Everyone likes a Spoons, what’s not to like? Cheap drink and food… Unfortunately not much to like about this one, dirty tables, plates glasses and bottles littered everywhere. Ordered a beer and a Caorunn Gin and tonic, pretty sure it wasn’t Caorunn that was served out of the bottle, had one drink and left, got to be the worst one I’ve been in. The prices can’t justify visiting this place, there are much more welcoming and cleaner places in the city centre, best avoided.

It's a good place to take family for food nice bar staff friendly

Been many a time here and always good. Recently food cold, bar staff totally uninterested in their customers. Disabled toilet being used all the time and disgusting. Very disappointing.

Absolutely disgusting excuse for a steak. If I could give less than one star definitely would. Supposed to be 8oz sirloin of which at least 3oz was fat and grizzle. When mentioned to staff member was informed "we get produce pre packed", which I understand, but surely the (chef)/griller/cook, if they can be called that can see before they prepare food to go out to the table it is not up to standard and send said prepacked steak back to supplier before cooking and serving to customer. Staff just not interested even a fast food like McDonald's/ KFC etc is better quality than what gets served here. Disappointed does not even begin to describe especially when being charged over £11. Take advise DO NOT ORDER STEAK but your own decision.

good food Nice atmosphere Reasonable price Convenience spot

Was very busy as gay pride thing was on, waitress had such a hostile face and very bad attitude, all the customers at other tables were talking about her , I have mobility issues ,so I used the disabled toilets , the smell of strong urine was awful, smell is still in my nose , my panini was lovely but my husbands was like a rock , we didn't complain as it was so busy , so we just got drunk instead 😀, cheap for alcohol so why not . Will still go back for the cheap alcohol, but please help with the smelly toilet situation

First of all manager very rude asked her if the Disabled toilets could be cleaned as puddle of urine all over floor toilet was smelling of urine all over toilet was disgusting asked her when it was last cleaned she said every hour which she was lying as I was sitting next to the toilet as I am Disabled I was there for two hours and no one cleaned these toilets until 35 minutes after I asked them to be cleaned she got very angry when I challenged her not good enough not a happy customer as I spend my money in there restaurant I expect clean toilets

I ate brunch here as it's right next to the McManus art gallery. It's typical Wetherspoon's - WYSIWYG. It does what it says on the tin - good value drinks and food. It has a decent amount of outside seating.

Great places to eat and drink and soclise

This has to be the worst Spoon's I have ever been to. The service was so slow that you would have been better off going to a restaurant - at least the wait would have been worth your time! My BBQ Chicken Melt was awfully overcooked and dry! The staff didn't seem like they could be bothered. The woman wasn't listening to me and claimed she couldn't hear me, but when I told her my food was not edible, she seemed to roll her eyes and wait for me to tell her what to do about it.

I visited this place through work. Dundee is a long way away from my home in North Devon. Not the best spoons I have been to. The fish and chips was over cooked and like most spoons it was understaffed. Dirty tables plates and glasses all around. The staff on duty where lovely though.

Typical spoons old man pub. Food is standard Spoons microwave fayre. Floors are sticky and toilets are a trek up the Himalayas

Quite good cheap drinks and a hearty pie. Just a side note Toilets are upstairs so it’s hard to climb up them when you have had a few.

Busy spoons with usual expected menu and drinks. Great service, despite being very busy. It was roughly 6pm on a Friday

Scottish breakfast...well Lincolnshire sausages are not Scottish, lorne yes.. .

Joseph is a baddie, we love him. You're great Joseph!

'Traditional' JD Wetherspoons, very large, busy pub with toilets up a lot of stairs. Lots of seating, long bar and relatively quick service given how busy it was on our visit. A good choice of real ales at keen prices, and good quality.

All I can say was, the place was disgusting,dirty tables, & the smell in the place was so bad,( smelt like urine)we didn't even bother ordering anything, we just got up & left after less than 5 minutes. We quite like a spoons,but this has to be the worst we've ever been in.

My partner went to question price as we were charged more than we should have been for food ordered just a burger and small wrap, burger came with chips which we didn't order as there chips are awful but when he went to complain barmaid with glasses was so RUDE we visit lots of wetherspoons and this is the worst with rude staff got different in money back in the end but with bad attitude ...obviously staff aren't trained in customer service in Dundee the same as other wetherspoons eg broughty ferry

Staff rude and no customer focus what so ever

This pub is always busy anytime that I have visited. Fish and chips afternoon offer, worth the £7

Good range of beers in this Wetherspoon and they're on Real Ale Finder. May need the occasional nudge to keep that up to date though.

Ordered 10 ounce gammon got ham egg and chips the girl that served me didn't have a clue what she was doing

Very nice food for a reasonable price and the service was good, the beer is very average as usual for a wetherspoons but at least its cheap. Popular place especially in the evening with a mix of young and older customers many of them dining.

Ordered chips and cheese.Chips were disgusting , like they had been cooked over and over again and the amount of cheese on them was pitiful.Stopped getting food in here a while ago but thought I'll give it another go ,well that was a mistake.Have photo as proof of plate of disgrace that was served.

Cheap drink pub with cheap drink clientèle. Horrible no atmosphere place. Hate it.

Dreadful pub, terrible bar staff and aggressive locals. Avoid at all costs.

Lots of great beers! V friendly staff food ok. Plenty of Good customers.

Thugs pub. People asleep slumped over tables, gangs of loudly swearing women. Worse still bar service serving people not in order of arrival but by how vocal and agreesive they are. Single lady next to me at the bar didn't have a chance. Tried to reasonably voice that we were near. Two drunken men were extremely aggressive and were rewarded with immediate service. Lots of great alternative pubs nearby.

Still same food good staff friendly always nice.

I had the slim burger (with salad, not chips). The roll was burnt - had to cut some off. 12 hours later I have food poisoning like I have NEVER known before. Was seriously considering hospital attendance overnight…

worst Wetherspoons I've been in. Arrived for dinner. Selected the mixed grill, went to the sticky bar and was told no meat, pork steaks etc as the grills were out of action. Apparently broke for over a month!! So I ordered fish and chips which was eatable. Chose a Stella, sold out as were about five other beers! A shambles of a pub. Staff all looked bored, and the place itself is in desperate need of a face-lift. Dreadful.

Fantastic pub, great service, usual Wetherspoons fayre (ie good), great value in a good location

Attractive building originally opened as a bank in 1856. Usual decent Wetherspoons food and enjoyed the caledonian burger with haggis which we can unfortunately never get at home in England. Excellent range of ales and particularly liked the Lurcher stout. Friendly helpful staff.

Wrote a review about this establishment just yesterday and interestingly it has entirely disappeared, despite not having violated any of Tripadvisor's guidelines. I detailed a terrible experience here during which a friend and I were subjected to discrimination and bullying from the young manageress despite the fact that our behaviour was neither unruly nor antisocial. We were not drunk. The young woman in charge could not really provide me with a satisfactory explanation for why she had targeted my friend and I for discriminatory treatment and insisted that we 'sit outside'. My friend was Irish and I myself and Polish. It was 5pm, and I still cannot fathom what we were supposedly 'doing wrong' in this lively venue. The most horrifying thing is that when my friend and I obliged and moved to sit at the outdoor seating, the young manageress (perhaps 22 years of age...? Not sure), stoked up a crowd of people also seated outside who were presumably her friends. My friend and I had sat chatting quietly, already shocked by our experience to be honest. What made this so much worse was the fact that when she came outside to collect glasses her 'friends' broke into a round of applause (I didn't realise collecting dirty glasses merited a round of applause, but ok), and after my friend and I stood to leave and hugged goodbye - having caused no disruption - the same group of people (none of whom I knew at all, but whom were clearly familiar with the manageress), booed and jeered at my friend and I as we left. It was especially terrible as my friend spent many years of her early life in Dundee, and this was her first time back in several years having moved to New Zealand. I could not understand what we had done wrong and this was an atrocious experience for her as a 'welcome back' to Dundee. It was awful. This was the most disturbing, bewildering and upsetting experience I have had in recent times and now I see that the review I left yesterday has been deleted. It's a pity that the establishment in question will not address what happened to my friend and I and it looks like they have been so reluctant to do so that they have had my comment removed. I will continue to share what happened to me at this establishment, not just on this platform. The manageress appeared to be very young, perhaps 22. I politely asked her at one point what the issue was and she could not give me a satisfactory answer. Beyond failing to address why she demanded that my Irish friend and I 'sit outside', when I asked her to clarify what precisely we had done, she simply walked off. Horrific. I feel worse for my friend. Truly I have never experienced anything quite like it.

Really good service and really good prices

Good yeh ,quick service good food ,

Standard 'Spoons... 11:00 am and busy crowd feeding frenzy... Impressed by the app. A bit souless for my likeing

Helpful polite staff and the burger was very nice and well presented. As always could of done with a few more chips. It's a spoons with a Scottish accent.

We've been here before and all was fine. Went on Sunday, pub packed, tables left uncleared, customers actually taking dirty dishes to the bar so they could sit down, and we're told they had sold out of our choices. We chose something else and were very disappointed but put it down to it being busy. Returned the night after and we're told the grill was broken (our choice from previous night were from the grill but 'sold out') so again we chose something else. Food was ok, but again even though pub wasn't as busy lots of dirty tables left uncleared, customers having to take dirty dishes to the bar so they could sit down. Not impressed, the worst wetherspoons I have been to. Won't be eating there again.

Attractive building originally opened as a bank in 1856. Usual decent Wetherspoons food and enjoyed the caledonian burger with haggis which we can unfortunately never get at home in England. Excellent range of ales and particularly liked the Lurcher stout. Friendly helpful staff.

On our travels again,and went to the Spoons as we weren't sure where to eat . As usual, it didn't disappoint. Can recommend the chicken wings and the Caledonian burger.

The food was fkn disappointing I paid 11 pound for a shabby wee bit of chicken Tikka curry, plus chips it was cold and disgusting, you guys need to get you staff and the kitchen sorted we will not be back.

I've worked all over the uk many in Scotland, the worst ever is the counting house, Dundee beer atrocious (the decent ones unavailable) the price horrendous, not saying anymore, but don't go.

I use this place daily the staff make it comfortably

Manager doesn’t know how to run a ba,r not professional. Does not handle handle customer request's. sStaff aren’t properly trained to handle situations and argue back.

Have visited here a few times for lunch through the years. Not much has changed in between visits. The food was good, as was the service, especially for a lunchtime service.

Weatherspoons with a large selection of ales, beers and lagers

Didn't get served watched someone half my age getting 5 star service who was behind me so won't be back would rather go to the star and garter

Very busy place but a good atmosphere and very friendly and helpful staff work there.

What i expect from a Wetherspoon no food but service was exceptional

I went to toilet before deciding to stay for lunch. They were disgusting so made a quick exit and had lunch elsewhere.

Good place for a drink. Never tried the food

Nice place for coffee and snack for elevenses, friendly staff.

It was fine 1 bar man not so helpful food ok beer fine 9 out o 10

Weather spoons. What more needs said? One of the better ones

More expensive than other wheterspoons

It's a spoons. so what's not to like

Absolutely freezin no heating on in entire pub. Place is manky as well. Toilets are a disgrace. Staff look totally bored.

After being here quite a few times, we received our 1st bad meal, my fish and wife's scampi were over cooked or put into very hot oil as the breadcrumbs and batter were rock hard, saying that tho it's still a good place to go to.

It is a normal Weatherspoons pub. In a nice place. But not really outstanding. We didn't have food so can't comment on the meals. Okay place for a quick meal or drink.

Great service lovely food and friendly efficient staff, highly recommend

Service is very good and I recommend the breakfasts. Very tasty and a decent amount

Cheap and cheerful full of locals don't sit ask to the disabled toilet table 1 to 3

A typical spoons pub. Plenty of drinks selections at very competitive price. It’s on a great location in the centre of Dundee and looks out onto the McManus Galleries. Staff here are all pretty fast at serving and there’s plenty of seating available. Nice and warm inside even on freezing cold days.

Would not recommend, The Sausage and Mash, was absolutely dreadful, was not told you get a free drink with meal, the Mash was some kind of dehydrated substitute,the sausages,where tasteless, will not be back.

Wetherspoons is my go to for dinner and has been for years BUT what is it with these 3oz burgers ? I can't order the 6oz with an extra 6oz I can only order a 3oz with 2 3oz which is stupid, get us back the bigger burger I don't want tiny 3oz burgers on my plate I'm not a kid.

Very disappointed with this pub, most beers advertised as being on tap were not available!! The staff were ok, although one or two need to attend a charm school or customer service course.