The Riverside Inn in Dundee City

Customer service lacking. Food was good, although took a longtime to come, maybe more staff needed. Servers need to learn good customer service. Simple smile goes a long way.

2 people had the double up burger and said it's the best they had tasted. Lovely chips

It is our first time Nice place Kind staff Warm atmosphere We had a white flat and a cappuccino. They were delicious. The kids area is not very big, but it is very safe I would recommend adding an opening and opening more windows for more fresh air especially during sunny hot days As a whole, it is recommended

Waiting almost an hour for breakfast is definitely too long, the rest is ok.

We enjoyed a lovely meal, but the service between courses was slow. Maybe busier on Fridays, but won't be hurrying back.

This place is great. Has a little outdoor play area as well as an indoor, kept the kids entertained till the food arrived. Food was spot on and very reasonable but, above all the staff were fantastic! They were down a couple of bodies and the place was pretty busy but the guy and woman maning the helm were on point! Really friendly, really patient. Such a credit to the restaurant!

We didn't have any food but clean tidy place

Food was amazing, mixed grill and fajitas were great. Friendly service. Would definitely go back

Went out for lunch during half term, while was busy, Courtney was attentive and made sure we were well looked after - not overly checking in but just hitting the right balance. Food was great, the lentil soup was tasty and the burgers as always were on point!

I recently had the pleasure of dining at this wonderful pub with my elderly parents, my wife, and our 1-year-old son, and I can’t express enough how delightful the experience was. From the moment we arrived, we were greeted by a bubbly young lady named Courtney, whose warm smile and genuine kindness instantly made us feel welcome. What truly stood out was her connection with our son—unlike the usual eye roll we sometimes get when bringing a baby to a restaurant, Caroline’s eyes lit up, and she immediately engaged with him. She even got a smile out of him, which made our hearts melt. Despite the pub being full of diners, the service was prompt and efficient, and we didn’t have to wait long for our food. The quality of the meals was exceptional—everything was fresh, flavorful, and beautifully presented. It’s clear that a lot of care goes into both the food and the customer experience. What really set this place apart was the dedicated area for kids to play in. It made it so much easier for us to enjoy our meal knowing our son had a space to keep him entertained. But it was Caroline who truly made our visit memorable. Throughout our stay, she went above and beyond, checking in with us regularly, making sure my parents were comfortable, and ensuring we had everything we needed. Her warmth and attentiveness turned an ordinary Wednesday lunch into something really special. I hope everyone who visits this pub gets the privilege of experiencing Courtney's service. She is a true gem, and we will definitely be returning thanks to her and the overall fantastic atmosphere. Highly recommend!

We went in today to have tea as it was a birthday celebration. We were shown to a nice seat and we ordered food. There was a rump steak and a chicken fajitas dish. The food was beautifully cooked and staff came and asked how we were and how the food was. Everything was lovely. We then ordered a sweet each. My apple crumble came in a small dish on a plate and a small jug of custard. The dish the crumble came in was absolutely burning hot so I was careful putting it onto the plate and covered it in the custard. I then carefully took some of the piping hot food to find that the apples inside were not so hot and a bit cold. No one came back and asked how the food was . We just left after that. Not the best of ends to the meal. Are the sweets not tested for the heat before serving? Although the dish was very very hot it doesn’t mean the food inside is hot .

Great place to go and have lunch. Staff friendly and helpful.

I have never reviewed a restaurant before but this meal was so terrible I had to. If I could recommend Gordon Ramsays “kitchen disasters” to a place it would be this one. We came in and sat on the bar side and noticed a few dirty tables but thought nothing of it. For the entire meal, those dishes sat there not a single server came and cleaned up one table. It was truly disgusting. Not only did it take probably over an hour and a half for our meals to come, but everything was overcooked / soggy and cold. We could barely eat the meals it was so bad. We honestly would’ve walked out if we hadn’t already payed. If I could give it 0 stars I would.

This was our second visit to the pub and grill and we arrived for lunch. We were served by Fiona who was very attentive and guided us to a brilliant seat beside the kids playroom so our daughter could play and we could keep an eye on her. Fiona was brilliant and very friendly, a real asset to a place like this. The chicken burger was the best I have ever tasted, so compliments to the chefs too. 6 stars!

Loved it. Friendly staff, big carpark, quiet area, FANTASTIC FOOD

Waited about half an hour for our meal think they forgot about it I had the mini grill chicken was very badly over done they forgot my egg and had to bring it out separately which was also covered in burnt bits. My partner had the the fajitas there were also very badly over done all the veg was burnt.

As per review today on fish and chips, and mini grill. The waitress apologised profusely about the meal, none of which was her fault, she was so nice and friendly. HOWEVER. The duty manager who refunded the meal didn't even apologise. So ignorant, obviously not bothered whether she has customers or not. I’ve worked in hospitality for 20+ years and seriously question how or why this person was employed in a management position.

First visit for a long time and will certainly be back...everything was excellent!

Very slow service. Poor portion sizes. Seating very unclean.

Waitress was lovely. Front of house were lovely. Unfortunately the food was just terrible. Orders were mixed up, items were missing from plates. The steak we ordered “well done” was genuinely black and crunchy. I can’t make this stuff up. I’ve never tried steak that tasted like burnt toast. Gravy was like water. No sauce with the cremated steak. Yorkshire puddings were stale. I really just can’t recommend this place. The floors were extremely slippy too, I slipped twice. My kids had fun, but the food took a while so they were fussing. Which was surprising because it was honestly very quiet.

Lovely restaurant Very lovely and welcoming staff However the food wasn’t so good B Out of 4 diners only one could eat the beef cheeks the others were just grisly and unchewable 1 sweet had to be sent back as it was tasteless Coffee was look warm at best Shame really as lovely place their staff are their saving grace Wouldn’t go back

Would say book in advance as we did and the place was busy with walking as well but they had to wait 100percent go back

Absolute lovely meal. Fiona manager was so helpful, friendly and professional. She helped settle my granddaughter to eat her food. Gr3at choice, friendly staff, and Great play area. What more can you ask for All over fab experience

Busy place but food and service good as usual, has a good vegetarian menu and the katsu fries are really tasty. Great for people with young children as has a play area.

We visited as a family of four—two adults and two kids. One of the children's meals arrived 10 minutes before any of the other dishes. My partner ordered a side of chips to go with her chicken fajitas, and the portion was disappointing—just 17 chips in a bowl for £3.20, which breaks down to 19p per chip. When we asked the waiter if this was the standard portion, he confirmed that it was. If they can't get something as simple as chips right, it makes you wonder about the rest. The other meals were just "okay," nothing remarkable. The service and food quality have definitely declined since our last visit a few months ago.

We visited as a family of four—two adults and two kids. One of the children's meals arrived 10 minutes before any of the other dishes. My partner ordered a side of chips to go with her chicken fajitas, and the portion was disappointing—just 17 chips in a bowl for £3.20, which breaks down to 19p per chip. When we asked the waiter if this was the standard portion, he confirmed that it was. If they can't get something as simple as chips right, it makes you wonder about the rest. The other meals were just "okay," nothing remarkable. The service and food quality have definitely declined since our last visit a few months ago.

Very good grill, kind and useful staff. A big thankyou to fiona for her participation in helping a menstrual problem, she couldn't have been kinder. Gave a £5 tip, overall the food was good and all correct

Lovely employees and excellent food. My friend and i ran into some lady problems which the employee was so quick to help and made it very discrete bless her, couldnt wish for a better worker and experience xx

The first time we went, the food was amazing, and the 2nd 3rd time was not so good. Staff are lovely.

Pulled up after a long drive commute restaurant empty nice sunny day to be greeted by “We aren’t serving food for another hour we are short staffed”. Wasted journey and time

Much improved place. Green king have really turned it around.

Lovely brunch. Great, helpful staff. Very quiet

Really run down and quite dirty in places. We were near the soft play but and it took over an hour for two adult meals and a kids meal to come out. The place was totally dead when we got there too, less than 10 tables of people in the whole place even at the busiest we saw it.

Staff were pleasant and food was excellent.....Fresh and hot and really tasty, but given that the place was not particularly busy, the service was extremely slow...Two hours for lunch was excessively long, so you wouldn't want to be in a hurry! We had no other engagements, so found it quite relaxing, but if you're looking for a quick lunch during a working day, this may not be for you.

Quite quite was near 8.30pm so was lucky still cooking, staff were polite and helpful. Food was very tasty and nice portion size and good price. Would have no problem coming back again.

Had the Tomahawk steak what an absolute beast of a piece of meat probably one of best steaks had, very well cooked tbh and staff are very friendly and humerous would most definitely come again ❤️ Fiona's service and banter was second to none 👍

Quick to take order but it took along time to come and then only half the order arrived. So by the time the second part of the order arrived the others had to wait for us! Very poor considering the where not that busy.

Lovely meal as always and lovely staff.

Food is average I ordered chicken fajitas but was all burnt to a crisp

Short staffed at lunchtime, place was busy Wednesday afternoon.

Very friendly welcome dog allowed in bar area a big plus. Good meals decent portions and fairly priced. Overall good hospitality

Went here for lunch , i had Macaroni cheese with side salad, very very good , nice and crispy on top, lady friend had small grill , which was very good and filling, food was really excellent,

Great place. The food was served quickly and the staff were very helpful. The food was amazing and its great for the price. The restaurant was clean and had a nice traditional pub-like atmosphere to it. Would definitely recommend to anyone wanting a decent meal at a decent price.

Had a terrible experience, service was non existent, guts clearly only interested in shutting up and going home. Tried to overcharge us TWICE! Told to hurry re ordering then left for 30 mins without even a drink. Waited for an hour for main course. Then no one to get drinks. Then suddenly last drink orders at 10.15 although open to 11. Guy from kitchen coming out giving us dirty looks. We had booked but treated like we were toouch effort from the off. Very very bad service and better check your bill carefully! Guy didn't even apologise, just a surly don't know how that happened. If you like good welcoming service avoid the guys that work here.

Food was on point, chips weren't dry and all the meats were succulent, atmosphere was calm and welcoming, flexible accommodations when it came to substitutions and additional sauces were available. Check back was a bit early, id have left it a little bit longer maybe 5 minutes as I just started eating and i got a check back. Also coasters would be a nice touch so the drinks arent dampening the table but I folded a napkin instead but didn't distract me from the overall positive experience. Guiness was poured well within the margins and crisp to the touch which is always a great thing to see. Overall good job, well done.

I came by Riverside for a light lunch in town and the food was not bad as bad as some of the other reviews claim. I had the fish finger sandwich with fries and truffle aioli. The sandwich bread was nice and soft and I enjoyed the salad. I felt like the sandwich was a bit bland. It needed a sharper sauce to cut through the fatty fish but overall it was pretty good! With so few options for food in Dunblane, Riverside is just fine.

We came with four young ladies (8 years and under) who had demanded to return having eaten there previously. We like to sit outside, but this time it was indoors, next to the play area. I don't remember much about the food or anything, but the girls enjoyed the food, we had a few drinks and it was all in all a very pleasant experience. So, recommended for adults who want a decent pub and one of the few with views of the Tay, and for youngsters who want a decent plate of good and a grand play area.

We were here for brunch with out 2 year old granddaughter. We ordered the kids full breakfast for her, adults breakfast for my husband and I had the pancakes. We were not disappointed. My husband even said it was the best breakfast he'd had at a restaurant for a long time.....including Premier Inn!!! The pancakes were light and fluffyand the bacon plentiful and crispy. Some extra maple syrup served would've been good. The kids breakfast was excellent. Obviously my granddaughter didn't eat it but the choice on the plate was great and she had a bit of everything. Grandad helped her with the rest!!! The kids play area was clean but quite small. I'm glad there were only 6 children there. I think 10 or 12 would've been an absolute maximum. We did have to wait but the food was freshly cooked so it was worth it. There is nothing worse than paying for stuff that's been thrown on a microwave and slapped on a plate. We'll be back for brunch again.

Good food great staff and a warm friendly atmosphere

Was Welcomed in , and service and Food Was great 👍

Luvly place ! Chilled & so dog friendly ❤️

Great service, great food, great price and easy parking

Lovely restaurant. Great views of airport runway. Helpful staff

A warm welcome on arrival,order quickly taken and fulfilled. Food was very tasty with accompanying coffee also very good. Definitely worth a visit.

Party of seven of us most of them from Oz Service was great and the food was lovely. Would definitely return

Lovely lunch, family of 4-the food was pipping hot and absolutely outstanding. Reasonably priced too. Steak ciabatta was the best 👌

Always good service and atmosphere here. Very accomodating to someone with mobility issues and offered to move is to an easier table for us.

Tidy Pub, friendly staff and good variety of food. Wonderful outside sitting area. Inside is a kind of indoor playground which I have never seen before like this and I thought it looked great. It was very busy and it got very noisy with all the people in there which I am personally not a big fan of. Once we got our food we were a bit surprised that some had ordered the same dish but yet the one had the Rosemary fries as advertised and the other one had the chunky chips. The one got a wee bowl of coleslaw the other one didn't. And a few other things like that with other dishes. The food was tasty but unfortunately the rosemary fries had not the slightest hint of rosemary on it. All together we had a good time there and we would go back there if we ever travel that direction again but than I hope the weather is nice and we can sit outside.

Great went with friends, loved it

Enjoyed a nice, hot meal. Don't do all-day breakfast, finished at11am. Two meals and two drinks, £34.00. Not too busy, Service was good. Looked up to see dust, cobwebs, high level cleaning required.

Went in place was quiet,service was ok I ordered fish and chips with onion rings wife had steak pie,fish came out over cooked dried out had to get sent back and the onion rings were dripping with grease and all stuck together wasn't the best won't go back

Cheery staff, lovely location, dog friendly and when it's sunny , great to eat outside.. First rate pub grub and the airport runaway is an interesting vista. One of those great Dundee places, on the cycle path and facing Fife. Highly recommended.

Really slow service, had to wait over an hour for food at lunchtime with 2 hungry, restless kids! 2 of our party had to leave without food to get back to work!

Tried it out as never been and had promised myself. Partner had the mini grill while I had the lunch fish n chips. I really did want this to be a goto venue but was disappointed. The mini grill lacked taste, with chicken looking pale and little taste, egg over fried. My fish n chips was just about passable but nothing to sing about. Unfortunately I'll not return again. Didn't get charged for the mini grill after pointing it out. Service was excellent, food slow coming. As said will not go again though.

Child's play area was like a sauna far to hot there was an issue with Sharon pieces off wood sticking which we pointed out x

My daughter & I come here when I visit Dundee. The food is always of a very good standard and service is always excellent. Zoe especially is a lovely lady who always remembers us and makes us feel so welcome. Great place to eat with very welcoming atmosphere

Out for a Birthday celebration meal. walk in no booking was able to get seated, served quickly, good food and service by Zoe:)

Great food and service. We come here regularly and Flick takes great care of us and the kids. She is very patient with us and we are able to relax and enjoy a nice meal every time. Thanks Flick! See you soon!

We chose to come to The Riverside Inn Pub & Grill after a family funeral. Staff were very welcoming on arrival, the food was amazing and very well priced. Zoe, our server, gave us a bottle of wine and a card from the whole team to offer their condolences which was so lovely! I would 100% recommend this place due to its amazing food, welcoming environment and attentive staff. 10/10

Amazing food and great service. The burgers are amazing.

Was okay for dog friendly food was okay atmosphere, what's that! They just seem like they don't lwant to be there could hear arguing from the kitchen not great guys !!! I think you can all do better

Well it's a shame cos it's a nice big place but the kid's plat play isn't clean and it's cold the service is to long and the toilet had know paper or soap not good .

Arrived at 1pm. When given menu informed no cheese, ciabattas or chips available. Settled for Feta and roasted veg toastie as substitute for ciabattas. Waited for 40mins. Toastie was cold and no roast veg only salad with a few bits of feta sandwiched between the bread. Left as whole slice and impossible to cut through. Service poor . Took 20mins to get a coffee ordered when food arrived. Will not be back.

Food was the worst I have had cold and fish was really over cooked , staff could do with training it has really gone downhill would not recommend it to anyone and we will not be back

Great place for breakfast. The play area was a nice wee place for my grandson to play while we waited on our food. There was an English girl that went above and beyond. She was so polite and helpful.

The restaurant is amazing, the food is very delicious and the main thing for our family is the nice kids play indoor area which is just perfect for my 2 year old and 4 year old. We as family prefer to go at the morning because is quiter and my son gets overwhelmed when there is a lot of noise. Atmosphere is really welcoming, and it is always warm inside. Girls there are very friendly and always look after us. Flick is very professional and really positive and she always make sure we have everything and we don't miss anything during our visit. Kids love the place and we seem to be there about 3 times a week. Overall this is our favourite place!!!!

Started coming here fairly often, my kids enjoy the soft play. The soft play area is usually a good temp for the kids to play (I find some soft play areas are freezing in other restaurants!). The staff are all very friendly and no matter how busy they get, their service is top notch. Flick has become our regular host and she always goes the extra mile for us. It gets busy around lunch and dinner time, with quiet times usually in the morning! Out of the half dozen or so times I have been this year, I have had no issues at all - will be back again! P.s the fajitas are great, katsu chicken is brilliant too! I will expand my palet eventually..

The restaurant is amazing, the food is very delicious and the main thing for our family is the nice kids play indoor area which is just perfect for my 2 year old and 4 year old. We as family prefer to go at the morning because is quiter and my son gets overwhelmed when there is a lot of noise. Atmosphere is really welcoming, and it is always warm inside. Girls there are very friendly and always look after us. Flick is very professional and really positive and she always make sure we have everything and we don't miss anything during our visit. Kids love the place and we seem to be there about 3 times a week. Overall this is our favourite place!!!!

Great family place. Bit of a wait for food, but was nice. Not great but worth value.

Food was amazing, good area for kids to play, I will be back

Great food and friendly service

Took 52 minutes for the order to come. Food was cold. I asked for fresh chips. They took the ones sent with my order and either returned the same ones or chips at the same temperature. Not the best experience and won’t be back.

Just advised by front of house girl there wasn't really a table for two but we could eat in the kids section or at the bar but should be warned its quite a wait for food too with a shrug. So we left without any service. Not very welcoming!

Great for a spot of lunch. Had a lovely gentleman called Suk serve us efficiently and with a smile. Top notch customer service!

Met with friends for lunch here. We asked for a table in a quiet area and were given a choice. Graham, our server was friendly, polite but not intrusive. One of our party asked if it would be possible to have a starter as a main. It arrived beautifully garnished with a delicious sauce and a side of chips. We enjoyed our meals so much that we have decided to meet here for lunch once a month. The Riverside Inn is in a lovely setting, clean and fresh with wonderful staff, especially Graham who is a great asset to the company.

Good, reliable pub grub. Nothing you wouldn't expect, but none the worse for that!

Really delicious food and great service. Really great staff very attentive and knowledgeable, I am gluten free and found they had a great choice of food available.

We visited the Riverside Inn, Dundee twice in March for meals. Once was for a Sunday Lunch and the second was for an evening meal the Saturday before Mothers day. Both visits were very pleasant and the food was excellent and very good value for money. The Sunday roast was well proportion and the meats were generous. On our second visit, my wife had the "colourful grained salad" with chicken which was excellent. I had a tradition Ribyeye steak cooked to perfection. The staff were most attentative. Particularly Zoe who made us feel much appreciated customers.

Really lovely atmosphere. Staff were fab and attentive. Zoe was great and made great suggestions. Would definitely be back soon.

Food was excellent, great service and the place was very clean, would definitely come back.

Went with family friends to celebrate their daughters birthday and our was fantastic. Kids played while adults relaxed. Fed the kids first and we had food once they were all sorted so it was very relaxed. I had the katsu curry which is my new favourite, and nachos were great too. As always service was excellent - perfect place for canopy celebrations with kids x

Well! It was very disappointing, the food took ages tobe served, even though the place was empty. My partner had the steak pie, cheeky call it steak as he only got about 5 bits the rest was gristle (yuk). Mine was okay, not much taste in the burger but very nice fries. The staff were friendly enough but looked disheartened with the job. I don't think we will be going back.

There are few places in and around Dundee I feel totally comfortable taking the kids (three lovely boys aged 7-10) and Riverside Inn, dare I say, is the only place they can run around (in the soft play..recently renovated) and give the adults time to chat and not feel on egg shells for the duration. The adults in question were me (mum) and my 90 year old gran, their great gran. We’ve been a few times before and thought half term holiday valentines treat would be perfect. As great as thisjisnfornkids, the vast majority of diners were (and are on previous visits) adults and it’s not noisy - the noise being contained to the play area which is self contained. The food is good, tasty. There’s a good selection of kids’ options - chicken nuggets, fish fingers, pasta, pizza - and sides of veg and fries. My boys shared an adult sharing platter for pudding with lots of mini options like ice cream, Eton Mess, cheese cake, chocolate cake - and declared it the best pudding ever. But the thing is really like to say is that an experience can be made or broken by staff and Kevin and Felicity were so friendly, so professional - it put great gran, mum and kids at ease. Eating out can be an anxious time ith kids - but their friendliness and efficiency brought out the best in us all. Great service is possibly underrated. Food (reasonable, good pub food, good variety of steaks, burgers, some traditional meals..wouldn’t mind a few more) drinks - all important and great but the abiding reason I would return and recommend is the set-up and staff.

Stopped for Sunday lunch today. The turkey roast dinner was excellent and very tasty. Good service received, even though they were busy.

Nice service! Good environment! Okay food.

The staff were very friendly and super helpful with allergies. The play area is lovely and clean for the kids. Unfortunately, they were unable to provide all their menu items today which slightly let it down.

High tables with very short chair. They do have any options for high chairs. If you going with toddlers please forget that won't work for you.

Very enjoyable dinner for Burn s night. Our waiter Kevin was very accommodating and all smiles 😄

Great view, great location. Vibrant menu and the perk of a kids' play area. Recommended.

Decent enough. No complaints for a quick bite to eat