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119 Opinions in 1 websites
I went into Nelson’s fish and chip shop last night with my young daughter. I ordered a large doner meat and chips in a tray with the intentions of sharing it with my daughter. I asked for sauce however due to my daughter having an allergy I asked if they could wrap up a small amount separately. I was told no. I explained politely that I didn’t want an extra portion I just wanted a small amount of the portion I had paid for, wrapped up separately. The blonde man who I have since been told is a manager/owner was so rude and refused. Myself and my daughter left without any food and my daughter was very upset and hungry at this point when the manager smiled and sarcastically shouted “have a nice night” as we left. I have worked in hospitality for 15 years and I have never treated a customer this way nor have I ever been treated this way before. I will never return to Nelson’s fish bar and I will advise everyone in the area to avoid due to the rude staff. Also as I walked into the establishment I smiled at the blonde man who decided returning a smile was too hard. All I can say is I hope you are happy with yourself for not accommodating to my daughter’s allergies and left a 9 year old girl hungry and upset. I have been told in the past about the terrible customer service here and unfortunately I had to learn this the hard way myself. DO NOT USE - over priced and rude staff
118 Opinions in 1 websites
Had the best burger ever at Flamin Patties. The burger was juicy and soft and flavourful. The customer service was also 10/10..was served by Hasna & Sami and had the best experience ever. Most definitely will be returning!!!
117 Opinions in 1 websites
Popped in here on the way back home with my Dad and we both had the cod and chips. Have to say they were probably the best I’ve had in a long, long time! Chips were cooked from fresh not frozen and the batter on the fish was crispy and light. Their breakfasts are also really good and it’s spotlessly clean inside. Many thanks!!
117 Opinions in 2 websites
Visited for lunch with a friend and we both loved it. We had a selection of small plates which tasted amazing and were presented beautifully. Lisa and her daughter were friendly and attentive and the whole experience was just faultless. Great to have The Stagg back to its former glory.
117 Opinions in 1 websites
We nearly missed this cafe however we’re so glad that we turned around and went back to it as it is exceptionally well run and very clean and welcoming with coffee and cakes etc., to match the welcome! Having coffee outside in a sheltered area was very pleasant - as was the service. Well worth a visit and the bonus is the really nice garden centre where the cafe is situated.
117 Opinions in 1 websites
Checked the reviews and decided to book for 1730 for pre theatre tapas. Booked online and got a CONFIRMED booking. Turned up and couldn’t open the kitchen because of staff calling in sick. Ordinarily, these things happen BUT when they have your contact details and don’t let you know, that’s, at best, disrespectful and at most, appalling customer service. Ah, well, you only have one chance to make a first impression and The Bull failed at the first hurdle.