Ordered the mini veg spring rolls and what came definitely had meat/prawn in them.
Emailed and waiting for a reply but as a vegan for nearly 8 years and there website having what seemed to be very good labelling for veggie/vegan options I wouldn’t trust them at all.
Myself and 4 others were looking forward to having a lovely sunday breakfast at cafe Morso though it turned out to be a disappointing visit which ruined our morning. The place was dirty and with cups lying around from the night before. There was only one person working who was serving and preparing the food which is unacceptable for a place like this in the city centre. I’ve never come across just 1 staff member running a big joint like this before. He wasn’t coping either, we waited ages to be served then another hour for our food to be prepped. When it arrived, we were all shocked as it was served on thin white bread. When we questioned the chap he said they had ran out of muffins. The decent thing to do would have been to communicate this with us before wasting our time and wasting that food as none of us ate it and we left the place in disgust. Still in disbelief that the managers have allowed this to happen. We felt sorry for the staff member who was also sorry as he explained that it was not his fault and that this kept happening where he was being left alone to run this place hence why he had handed in his notice and was leaving in a week or so. Whether the managers are cost-cutting and trying to reduce staff or they just don’t care, this should be communicated to potential customers as it is not fair that they are allowing customers into this place to then be disappointed.
The food at loyds now is extremely delicious also with complimentary onion bahajjies which was great we had a extra mouth over all fantastic service from the new guys children every one enjoyed
Had a medical appt nearby and saw their flyer. Intrigued so popped in as thought it would be somewhere new to try but wanted to see it before inviting others. Never felt so uncomfortable and unwelcome at any other bar in my life, most off-putting. Hopefully the lady serving was just having an off day, we all have them I guess. Didn't return; reviews suggest it's better than my experience.
Very freshly prepared meal. I had a lovely lentil soup with roll and butter and my husband had a Brie and cranberry sauce sandwich with chopped peppers and tomatoes on the side all delicious. We also indulged in a scone jam and cream!
Do go you’ll be glad you did.
Am missing my Chinese takeaway as been closed for few months, have been using this Chinese since moving to hednesford in 1986 ,always friendly , happy & pleasant. Amazing food and fast service.
Shocking, Ordered on 17th November,
The Balti wasn't a Balti, was more like powdered curry, no taste at all!!
i ordered a special and it said it was hot, i paid 20p more to make it hotter and not one spice in there!!
The Mushrooms was not Garlic!! more mushrooms and onion !!
The chips rice and curry sauce was unaidable! and Cold !!!
Not one thing was nice !!!
Large order, and all cold and horrible,
i have contacted directly three times and yet no one has come back to me.
cant stress how bad this place was !
Not authentic Kerala food nor value for money
Over time, I’ve come to feel that Kayal doesn’t quite deliver authentic Kerala cuisine. The dishes tend to be a milder, less vibrant version of what you’d typically find back home. I understand the need to cater to a broader customer base, but many restaurants manage to retain authenticity while offering varying spice levels.
If I were bringing someone here for an introduction to Kerala food, I’d definitely say not to judge the cuisine based solely on this experience. True Kerala food is far more bold, rich, and celebratory in flavour. Unfortunately, some of the dishes here just feel quite bland.
That said, the customer service and ambience are lovely, no complaints there. But as someone from Kerala, I can’t say I’m impressed with the food. Also almost all the dishes are way over priced.