He estado viniendo aquí desde que se inauguró y cada vez es peor. El personal sigue siendo muy bueno y amable, pero los estándares se han deslizado.
Solo consigo café para llevar aquí y siempre ha sido un buen café. Pero han reducido el número de disparos. Los cafés con leche están en tres tamaños: regular, grande y x - grande. Siempre solían ser dos tomas en regular, tres en grande y cuatro en xl. Ahora ponen dos en todo. Siempre han servido pasteles decentes, pero la mayoría de las veces ahora es como el armario de la señora Hubbard. Hoy he comprado un bollo de canela. Estaba viciado. Yo diría que uno, posiblemente dos días después de su mejor fecha anterior. Era duro y no comestible y se fue a la papelera.
Qué pena. Siempre fue una gran cafetería.
Lovely cafe. Dog friendly and staff very welcoming, friendly and wanting to make sure we were happy with service. Gave water to dogs as well. Food excellent, tasty and plentiful. Well done and thank you. We will be back.
My sister and I stayed overnight Sat in Stratford-upon-Avon and were unable to book to eat anywhere as all places booked. Found this hidden gem, booked online, they got back to us and we ate there only folk in. Tho seemed to be doing takeaways. Food cooked fresh to order, incredible food. Shared Thai green curry chicken and the sticky crispy chicken which was just incredible. Will be back next time we visit xx think you. Also bring your own bottle so even better
Sorry to say our last visited. I'm disabled so gwt a bit flustered. The service was confused and rushed. So I ended up with food I didn't really want. Rather than a fuss I said I'd have the fish anyway. No big deal. The fish I however I found to be greasy. The table lay out I couldn't get my walker around easily. Overall a very disappointing visit. Good enough to eat but no not good enough to enjoy and certainly not go back.
Last visited Oct 2017 service and food was excellent as ever. However booked a table online for tonight at 6.30 when we arrived at the restaurant wasn't even open.
Bien si no te importa esperar 90 minutos para una entrega. Los horarios de comer solo necesitan actualizarse. Llamé para comprobar y fue culpado de tráfico - 8 pm en un martes por la noche!
Booked a table arrived on time , there were 3 other diners waiting to be seen to , infront of us. Waited ten mins before anyone came to us. The guys infront were pointed to a table and off they went. She asked our name, stared at the screen , asked again stared at the screen , “oh we don’t have a booking in that name” how many is it for ? What’s the name ? More staring at screen “oh found you “ pointed at a table. We got to the table there was a woman standing at it saying she was waiting for a ramp for her disabled son to get him up the steps. Found another member of staff, back to the iPad “ what’s the name? 3 times oh I carnt find a booking in that name ? Original staff member came over “I have found a table for you !!! 20 minutes of this. In the meantime we watched the lady and her friend struggle with the guy in the wheelchair up the ramp . Staff stood and watched ? Our table was on ground level at the back why could they have not given the lady with the wheelchair that one we could have walked up 3 steps
Seated we ordered drinks on the app while looking at the menu, ordered the meal via the app sat talking 20 minutes before the drinks arrived 3 mins before the food. I had the steak and chicken strips fondue, my friends had the mixed grill food was nice apart from the sausages being hard ? And my fondue bit the cottage loaf they put the cheese sauce in was freezing cold. No good putting a hot dipping sauce in a cold loaf and the loaf wasn’t hollowed out enough so you only get a thin layer of now cold cheese sauce. That needs sorting , great idea badly executed.
Also 2 out of the 3 meals arrived then a ten min wait for the third. Strangely another mixed grill . My friend finished their meal before me no sooner had they placed their knife and forks down a member of staff leaned over me to remove their plates, I was still eating RUDE !!! At least wait till everyone had finished. I don’t expect a 5* dining experience in a pub I do expect the waiting staff to have manners . A member of staff walked over halfway through banged a wine advertisement card on the table asked if the meal was ok but before we could answer turned her back and was off. Like a hit and run, we would normally order a few more drinks after the meal but decided we had had enough and left. A member of staff did say “ thank you have a nice night as we were leaving” we though we will now we are leaving. Macdonalds has better service than this place. Note to management !! Back and front of house need to gel to make it a good experience for paying customers. And that starts with good communication and training. Would not take much to make this pub an enjoyable place to visit,
All their pastry contains palm oil - cheap, odourless and tasteless used by mass produce companies to extend the life of their pastry at the cheapest cost both financially and at the expense of rain forests and all the animals and people who depend upon them. You can buy this muck at all the supermarkets at a fraction of the cost so don't waste your money.
We’ve recently moved to the area and had our first takeaway from here. It didn’t disappoint! Amazing food, everything was lovely. Glad it’s on our doorstep 👌🏻
Absolutely disappointing and underwhelming experience at this restaurant. I thought I'd support a new local business by going with my small son to a Pre - Mother's Day supper on 9 March. The man who attended to us named Lee was totally uninterested in ensuring we had a good experience. He never asked how how meal was and he was standing right in front of us as we ate.
What a let down, waste of time and of money. I'll not be going back and won't recommend.