The best restaurants in Folkestone Harvey West Shepway South East

Friendly and attentive staff. Dealt with my friend’s allergy really well making changes as needed. Food very tasty.

What a good place to take a break !

We didn't eat here. But we had some wine. The wine was good. The bar staff were friendly, helpful, and knowledgeable.

Meat - great. The rest - average to poor. Not likely to go back. Not for this price.

Very nice hotel.. Friendly and helpful service. Currently being partially renovated

A very warm welcome from staff at Lunch time. The four of us enjoyed the good choice of menu. The food was lovely, thank you. The safe space was great.

My sister and I stayed at the Burlington hotel we decided to eat in the restaurant. We both ordered the rump steak medium rare + fries +side salad. The waitress was prompt on taking the order because there was a coach party of 33 people staying in the hotel. The food arrived after 15 mins, before we had even picked our knife and fork up we were asked is everything ok? It was not until we tucked in that you could visually see the steak was burnt on the outside also the chips were over cooked. The waitress returned after 15 mins to take our plates away, she could see that my sister had left a quarter of it when she explained to the waitress that it was burnt and tasted bitter she replied that it is normal when the flames hit it on the side. We would have normally sent it back but we were on a time limit with going to see a show the main purpose of our visit in staying in the hotel. To say the steak along was £16 it included a slice of tomato and half of mushroom, extra was chips +salad was 4.50 per portion that we shared. The bill came to £76.36 this include a bottle wine and tap water. Also a service of 10% was added. When we went to pay the bill the waitress said has a good will gesture she would take £2 off the bill because you did not eat it all, This reduced the bill to £74.36. Waste of time & money, felling insulted is an understatement!! it should never have been put on a plate in the beginning it should have gone straight in the bin!! Unfortunately we are having go without our breakfast this morning because of the shocking experience!!!

Nice food and service. Polite staff

Cute cafe with great toasties and coffee. Staff really friendly and helpful with a good range of food choices including baked potatoes, toasties and sandwiches. Coffee was a good sized cup with a mellow flavour. Good prices and a great view over the Mermaid Beach.