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Outdoor
The best restaurants in Barton Canterbury South East
44 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

2600 Opinions in 6 websites
The food was reasonably nice but the service was incredibly SLOW, we came with children and it was hard work entertaining them for so long. We had a 2pm booking and left at 4.45pm we only had a main (all roasts) and a pudding. Shame as the food was reasonably ok.

119 Opinions in 1 websites
Angela (owner) is not only incapable of running a bar and takes any opportunity to cut corners putting customers and sometimes staff in genuine risk. But also is a horrible human being who emotionally abuses her staff, refuses to accept any blame for her mistakes and takes all her frustrations out on the people around her. Angela requires professional help and needs to have any business associated with her closed. The following is a list of multiple instances of Angelas poor management, abuse and terrible standards: - [ ] Hires teenagers with no experience and then complains they have no experience - [ ] Replaced belvadire with some cheap off brand - [ ] E+J apple is courvisier and cactus Jack apple - [ ] Bombay sapphire is Gordon’s - [ ] Up charged a table that ordered old fashioneds their tab was £100 Angela added over £50 - [ ] Claimed I stole her keys to try and get me to come back and “pat me down” and when I told them where they are she said I had to get them. I told her to do it herself so she said she’s docking all my pay to cover it (£200+) - [ ] Re uses straws, cocktail sticks, uneaten fruit - [ ] Had a go at me for throwing out purée that was so bad I almost threw up when tasting it - [ ] A lot of products are out of date - [ ] Once tasted a drink that had been drank by a customer to test it it was made right, it tasted “off” to her so she shouted at all of us for it. It had ice in it which had melted - [ ] Rarely replaces stock even when I write it down multiple times via text, and on our diary - [ ] Takes credit for all work done and gives no praise or recognition, once myself and a coworker cleaned the whole place top to bottom making it look 10x better than it usually does and she proceeded to tell everyone she did it all - [ ] Ridiculed privy workers including myself because loft made more money and we weren’t getting customers. As if we were the reason - [ ] Takes half the pay off of your first shift for “training” however in my (and most people’s) first shift I did not see her until the last minute. At no point did she ever teach me anything. - [ ] On my last day I told her there was a table coming in at 8:30pm that had specifically requested me to work. So she moved me to loft that day to do pointless busy work - [ ] Tried to fire me after I asked for a pay rise to meet the wage of the new hire with less experience than me, backtracked and said we would discuss it. Avoided me for a whole week and then cut his pay to mine - [ ] Talks with food in her mouth which is just gross - [ ] Multiple customers have expressed to me how much they dislike her and even just her presence made them uncomfortable, many customers have walked out on her arrival I also have many photos showing some of the disgusting things she deems to be okay, but I am not sure of the legality of posting these so I have not attached them

61 Opinions in 1 websites
We weren't made very welcome from the get go. As soon as we sat down to order, I was informed I could only have half a lager with my dinner instead of a pint I asked for because the manager had told her we could only have halves and single measures. When I asked why they told me it was company policy when dining with a small child. We just felt judged straight away, my burrito meal was tiny and I finished it before my wife's burnt pie and oven chips turned up. Absolutely appalling and has put a dampener on our stay at the premier inn. Hopefully the next Three nights are better but there is no way I am using that bar and restaurant again. Dreadful.

1196 Opinions in 2 websites
Order the food at 7:55pm. Called at 8:24, to be told it had just left and would be with us soon. Called at 8:49, to be told sorry delivery driver has many deliveries it will be with you any minute. Called again at 9:27, to be told there was a mix up with our order and it's being remade now. Called at 10:11 to be told the driver left 10 minutes ago. Still no delivery. Absolutely no cares in the world, on their end. Our address was used as the reference, with each phone call, so there's no way they got lost. Paid for already.

100 Opinions in 1 websites
Usually good but my brother ordered through Uber Eats. 3 hours after nothing had arrived I made a third call to the restaurant. After twice saying to my brother that it was out for delivery they then lied to me in the third call that they didn't have an address for delivery. My brother confirmed he had twice told them the address during the previous two calls. Honest mistakes are fine, but don't lie multiple times.

3 Opinions in 1 websites
Ordered 2 chicken & mushroom pies and 1 large chips. The chips were very hard and chewy - couldn't bite through them, some were undercooked in the middle. They tasted horrible, either re-cooked or cooked in old oil. The pies were extremely hard on top - couldn't bite through the pastry and soggy on the bottom. Will not be returning. No wonder there wasn't anyone else in the shop, it used to be so good and always busy when previous owners were there.