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3.8

Based on 96 opinions finded in 2 websites

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Nº 540 in 721 in Canterbury

Nº 9 of 19 Pizza & Pasta in Canterbury

CUSTOMERS TALK ABOUT DISHES WITH..cheesepizza
Score

comment_iconOpinions

Omg, this is absolute SHAMBLES. I will not

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Lou Hobbs . 2024-10-09

MORE AT Google

have used many times before great deals etc but this time the nuggets were disgraceful in size but also quality. Other item ok quick service but due to clocks changing the time it would be ready was all wrong so had to be reheated.

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L B . 2024-10-06

MORE AT Google

Very nice. There's no trash box and pizza boxes were kept on the dining table

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srinivasan pr . 2024-09-26

MORE AT Google

The most bad pizza in the town I buy £20 pounds two pizza and I put in the Rabish the test was very bad

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Mujtaba Safi . 2024-09-19

MORE AT Google

Used to be excellent but has gone right downhill in the past three orders, continually getting orders wrong and looking like they've just thrown it together. If your staff don't know the different between the ordered roquito peppers and jalapeños, or forgets the garlic crust on an ordered garlic crust, or puts the triple cheese blend on the wrong half of the pizza, and it still gets through quality control, they probably need a little bit of training or a flea in the ear.

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Nathan Washington . 2024-07-03

MORE AT Google

The buffet is perfect for us. It's great to be able to choose our meal and have a variety of pizzas. The salad bar is great.

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John Baxter Walker . 2024-06-06

MORE AT Google

Staff here are so helpful, friendly and professional, especially Simon who helped us with an issue. Would definitely recommend.

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Mark . 2024-04-03

MORE AT Google

The staff are excellent, they are always polite and very helpful.

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Stavroulla Pitta . 2024-03-23

MORE AT Google

This place is fantastic. The staff here are so friendly and the pizzas are as quick as they can be (about 20 minutes) even when they are busy. Open quite late so this is perfect for some late night quick meals.

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toranine09 (toranine) . 2024-03-05

MORE AT Google

Great toppings option and good pizza Great deal on take out Had chicken Supreme and recommend it

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Pronita Ganguly . 2023-12-15

MORE AT Google

Not the best location, but sometimes you gotta eat.

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Chris Stead . 2023-12-11

MORE AT Google

Ordered 6 large pizzas for my son’s birthday. They were collection; I wasn’t aware there is short stay car park behind Pizza Hut were you can park for free for 20 minutes, so ended up parking opposite Barton vets (5 min walk away), it was -1 degrees and I did not think this through as the pizzas were going to get cold very quickly. The franchise owner donned his jacket, loaded up the pizzas in heat safe bags and carried the pizzas to my car for me- it was so kind of him and I was hugely appreciative. The pizzas were brilliant as well, easily the best Pizza Hut pizzas I’ve had in a really long time. My dad had the veggie sizzler, and commented on how delicious it was and how hot/ spicy it was (which he loves). My son and his friends thoroughly enjoyed their pizzas too. Overall- brilliant experience and money well spent- thank you!

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Swanny-Pup . 2023-12-02

MORE AT TripAdvisor

It's okay. Me and my friend ordered a pepperoni pizza. There was a lot of people in the restaurant so it's excusable why the pizza was taking so long to get cooked. Though when we did get our order, it was a regular cheese pizza, not a pepperoni. Though again, there were a lot of people so we didn't really complain. The pizza tasted quite sweet for some reason. I didn't really care because I was hungry. I wouldn't recommend this place to anyone, but if you really want to eat, and nowhere else to go, this place is a decent place to go. I won't go there again though

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The_Exploding_ CreeperYT . 2023-11-30

MORE AT Google

There was a guy in a wheelchair talking about killing himself outside when we were ordering. I'd say it suits the experience of eating at Pizza Hut. 5 stars. The food was alright but our student's home's night guard liked it.

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Benicio S . 2023-10-15

MORE AT TripAdvisor

Lovely large pizza with stuffed crust for 10.99 ..the best deal .and the food is lovely .

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Rajivnath Cheekhoory . 2023-06-27

MORE AT Google

Nice pizza for one 😋 saves cooking tonight

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Ally Greatley . 2022-11-04

MORE AT Google

We ordered a pizza and the delivery driver gave it to the wrong person who claimed to be my boyfriend. We went to the delivery place to see if w could get the pizzas or the money back now and then they said no. The driver was changing his story and claiming someone having the same name as my boyfriend when no one at the university has met him.

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Shaan Brar . 2022-10-30

MORE AT Google

What happened to the garlic bread!

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Suresh PG . 2022-09-17

MORE AT Google

I like Pizza Hut but the pizza you get here doesn’t have as much topping as the photos in the shop show.

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geraint owen . 2022-09-15

MORE AT Google

Arrived on time , still hot and very tasty Driver Carl was very efficient with delivery

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T R . 2022-07-29

MORE AT Google

had the worst experience ever. Very very poor customer service. I did not get my delivery and called the shop and asked for my order. was told that they came meanwhile no one did. I have never never been talked to like this.

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Oby Emesi . 2022-07-01

MORE AT Google

Tried ordering on the app, they wouldn't let the order go through, tried again and still failed. Called multiple times but they never answered. Very disappointed.

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Alice Cawood . 2021-10-02

MORE AT Google

My pizza turned up with basically no toppings. I called and asked for a replacement/refund. Customer service asked me to wait 15 mins for them to call me back but left me waiting for over 30 mins to refuse any resolution. They have asked me to wait again, said they would call me back in 15, but they haven't called back.

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Kyle Catherall . 2021-07-01

MORE AT Google

Always good , used this place for over 5 years and never had any problems, food is always good and great deals

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Jason M . 2021-04-19

MORE AT TripAdvisor

The staff was very friendly but not wear a face mask when preparing the food is unacceptable.

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Galina Mitreva . 2021-04-12

MORE AT Google

The best pizza in town! Never had a problem with my order!

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Aleksandra Chądzyńska . 2021-03-17

MORE AT Google

I love it, the pizza is always perfect from here

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francis hadfield . 2021-03-05

MORE AT Google

Although the driver did not have the bottle of coke that was a part of our order, we were very happy that he had the initiative to fix the problem by going to buy a bottle from the garage. Happy customer, we will order again.

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Janine du Plessis . 2021-01-29

MORE AT Google

Dont order pizza here the food was complety uncooked and cold took them over 2 hours to deliver the drive was not wearing mask what he should have been due to covid and saw the driver outside my house before he deliverd he was sat outside 5 mins smoking a fagg with my familys food in the car then when i phone up and asked to speak to the manger i told him what the problem was and i was a racist and white scum

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Wesley V . 2021-01-14

MORE AT TripAdvisor

Good customer service and brilliant food, fast and reliable!

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S R . 2021-01-12

MORE AT Google

Generous toppings and fast delivery. Good deals too tbf

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Michael Plastow . 2020-12-23

MORE AT Google

The pizza was dreadful. My partner and I ordered a couple pizzas and sides to share between us and only one side ended up eaten. This was due to the pizza tasting plastic and of worse quality than i'd expect from a £1 frozen one in a supermarket, so much so that one slice was enough for the pair of us to put it back in the box and have to make something else. The breaded chicken, tasted of nothing but raw flour and was equally left to one side. The only redeeming factor was the cheese triangles. In the end I've basically payed £30 for 8 fried cheese bits and a single slice of poor pizza. first time i've used pizza hut, last time too

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ben rogers . 2020-12-15

MORE AT Google

La primera vez que pedimos comida para llevar solo en Canterbury (es New Dover Road, ¡NO High Street!). Pedimos x 2 pollo con hierbas y ajo como caja de cazo (9.99) e intentamos pedir una pizza mediana, pero nos dijeron que una oferta de comida era más barata, por lo que en su lugar comimos una corteza original grande suprema y un helado de Ben & Jerry. Pagué con tarjeta y di mi dirección completa, y él dijo hasta 45 minutos. Eso estuvo absolutamente bien. Después de 35 minutos, tuvimos una llamada telefónica. He aparecido en ** pero no eres tú. Eso es porque esa no era nuestra dirección. Tengo la costumbre de hablar con mucha claridad por teléfono, ya que la gente parece no entender a nadie. Lo envejecimos exactamente donde estábamos. Se estacionó a solo 20 metros de distancia y estaba sacando su teléfono nuevamente para llamarnos (¡lo crees!) Cuando finalmente vio a esta mujer saludándolo. . . . Incluso le dijimos qué auto estaba estacionado en el camino y el color, y él estaba a 5 metros de él, mi mente se desconcierta (todavía hay luz del día, por cierto). La comida en sí no era nada del otro mundo, pero los platos de pollo no estaban mal con un chapuzón de chile dulce. La pizza "grande" era - umm - en su mayoría corteza y un poquito delgada en las coberturas, para una Suprema - y estaba tan grasosa - lo que particularmente no me gusta. No hace falta decir que nada de la comida estaba caliente, (incluso el helado se estaba calentando demasiado para entonces) y no les di propina a los conductores, ya que no parecían justificarlo, siendo honestos.

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Shelagh Mason . 2020-09-27

MORE AT TripAdvisor

Absolutely amazing pizza, we enjoyed the thin crust pizza.cooked to perfection with decent amount of topping. Would never order from Dominos again.

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supriya vagal . 2020-09-26

MORE AT Google

Yet again Canterbury Unit 7 get the order wrong!!! What's so hard about Ham and Cheese pizza that means you forget the ham!!!

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Beverly Bower . 2020-01-03

MORE AT Google

Good customer service and great food

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Sharlie Dunstan . 2019-12-31

MORE AT Google

I have ordered 2 pizza last night pizzas was awful very thick dough no tasty at all and dough was look like old the toppings on pizza wasn't enough at all i normally dont order from pizza hut but wanted give it go and very bad experience won use them again

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mavi boran . 2019-11-24

MORE AT Google

Food missing from my order (placed over 2 hours ago now), so called to ask for the rest of the food to be delivered. Then called store again and was told that the food wouldn’t be delivered because the ‘driver didn’t want to’. I then spoke with store manager who told me they wouldn’t issue a refund over the phone and couldn’t do anything about it. Terrible service. If you pay for food you expect what you paid for to be delivered. No refund for me I’m guessing....Do not recommend!

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davamb123 . 2019-11-23

MORE AT TripAdvisor

Popped in on a busy Friday evening, in search of a quick bite to eat. Warmly greeted by friendly Joe, who offered helpful and very thorough service on their offers that were available that evening. Food came quickly and we went on our merry way. Thanks Joe, keep doing a great job!

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Aimee H . 2019-09-21

MORE AT TripAdvisor

Quick service,freindly staff and great pizza Would recomend.

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Lewis Wakefield . 2018-11-27

MORE AT Google

Ordered Pizza for the staff on a shift at work, Pizza arrived (apparently), driver didn't even bother to knock at the door just texted to say "pizzahut, im outside". Now common sense would tell you that if someone doesn't reply to a text and you are delivering food.... RING THE DOORBELL! saw my phone 3 minutes after i got the text, went outside and he was gone. When I called back he had already gone back to the shop and put the food down and refused to redeliver. Called the shop and got a stroppy reply saying I should have been faster, the driver will leave again and then hung up before I could respond. Now i remembered why i order from Dominos, not this dump.

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Holly R . 2018-09-28

MORE AT TripAdvisor

Pizza inedible they must have a special type of chimp in the kitchen today or just some idiot who don’t give a dam

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Sunday afternoon At home . 2018-08-18

MORE AT Google

I was passing by and decided to have pizza for lunch. Great lunch deal at £3.99 for a small pizza and drink. The guy at the counter was very friendly and has wonderful customer service.

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canuck562015 . 2018-07-14

MORE AT TripAdvisor

Pizza Hut have gone up in my estimation. The only issue I have is that they do not allow you to have an 'account' with stored preferences and payment methods. The food is good, hot, plentiful and on time. The hot sauce is great! I like the 'Dealbot' that works out the best deals for you on the day. Good job Pizza Hut. Keep it up.

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Jay M . 2018-06-25

MORE AT TripAdvisor

More cheese then feeling looks more like a cheese pizza. Warm not hot how it normally is. Left a note on slip to call when outside as I have a baby and the door sounded like it was going to come throw my impresses and will not be using again parts or my pizza burnt

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Jordon Gale . 2018-06-16

MORE AT Google

Ordered two large pizzas . Both were soggy and we were unable to eat them . This is not the first time . We will not return again.

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buzzmond1 . 2018-03-10

MORE AT TripAdvisor

Primero puse mi pedido a las 6. 15 esto incluso después de que se le dijo que se entregaría 45 minutos, 1 hora después de 1. 15 h todavía no hay señal o contacto de los que estaban fuera de la orden. Luego tuve que llamar para que me informaran que había sido enviado y que estaría con nosotros en 10 minutos. 20 minutos después todavía nada. Como resultado, volvimos a llamar para que nos dijeran que el conductor había puesto la gasolina incorrecta en su automóvil para que alguien recibiera nuestro pedido y se le asegurara que no estaría frío. Una vez entregado, ¿una pizza ordenada era hawaiana sin piña? Las otras 2 pizzas que se pidieron estaban destinadas a ser picadas de queso con un mínimo de queso, si es que hay dentro. Toda la comida llegó estaba fría, así que tuve que poner en el microondas.

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Zoe H . 2018-03-03

MORE AT TripAdvisor

Delivery was an hour late...and was delivered to the wrong address by the driver! What a joke. The store was uncontactable by telephone. What a joke.

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Nicholas Gerken . 2018-02-14

MORE AT Google

Very little wait for orders, compared to a 2 hour wait at Dominos during the same peak hours it was a no-brainer. Very competitive collection deals!

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Richard ushiro-lumb . 2018-02-11

MORE AT Google

The food arrived very quickly, extremley happy with the service. However there were 2 hairs inbedded into the pizza sauce and cheese, it put me off my food. I won't be ordering here again...

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H0llym4y . 2017-12-09

MORE AT TripAdvisor

We usually do large group orders, the guys couldn't be more helpful! We even have Pizza Fridays in the staff room based on our positive experiences.

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Stafford House Canterbury . 2017-12-05

MORE AT Google

le est Service rapide vous avez la bonne quantité des salades a volonté des boissons aussi à volonté mais pas la bière et le vin évidemment. les produits son frais le resto est propre

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jeromev271 . 2017-11-11

MORE AT TripAdvisor

First time ordering from Pizza Hut and the pizza was soggy and full of grease. Really disappointed and won't be ordering again

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Jasmine Neame . 2017-08-12

MORE AT Google

Absolutely awful delivery, I ordered from them at 6 it's now 7:30 and I'm still waiting. They went to the wrong house then didn't bother to look for the right house. Now they've just delivered and have forgotten my drink. It'd not hard to do your job right pizza Hut. Domino's it is next time

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Martha George . 2016-11-29

MORE AT Google

The service was fast and efficient despite an order at the weekend on graduation day. The pizza was good, it was a pepperoni one, rather oily hence only four stars.

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Carlo B . 2016-11-23

MORE AT TripAdvisor

I regularly order from them and the food always comes on time, still hot and never burnt. I once made an order that went through once they had closed, and they sorted out my issue really quick. Great service, would definitely recommend.

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DairyKing1 . 2016-10-30

MORE AT TripAdvisor

Does not deliver to Chatham which is only 3 miles away!!! Lazy sods!!

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Dan J Fennell . 2016-07-23

MORE AT Google

When babysitting my younger cousins we decided to have a treat and chose Pizza Hut. We ordered by telephone and the pizza was with us within 30 minutes. We found the price is reasonable valuable and the pizza came to us really hot. I would use the delivery services again as I found it quick easy and convenient.

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emmiesummer . 2016-07-16

MORE AT TripAdvisor

Ordered online with one of the fab deals :) absolutly perfect , swift delivery and food was lush , would definitely recommend

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Beth C . 2016-06-09

MORE AT TripAdvisor

The service here is first class and when we had a minor problem the Manager Ian dealt with it personally and sent us replacement pizzas immediately. We have now completely changed over from Dominoes and love the pizzas from Pizza Hut.

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dethier6 . 2016-04-12

MORE AT TripAdvisor

Great value, quick delivery and pizza with sides were top quality. I usually would go to dominos but I have been converted and will not use anyone else now. Highly recommend for take away pizza!

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Simon F . 2016-03-01

MORE AT TripAdvisor

Esta pizza Hut está a sólo 5 minutos a pie del centro de la ciudad y 5 Canterbury mentes desde el hotel Ebury. ordenados en internet para recoger cuando llegamos nos dijeron de una mejor oferta con más comida y servicio con una sonrisa. Comida tan bueno como siempre - ahorrar 2,99 :)

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Paul_Gerrard13 . 2016-02-19

MORE AT TripAdvisor

Siempre he pedido mi comida en línea ya sea para recoger lo antes posible o por un tiempo específico. Normalmente a pie y es allí listo para la recogida. suele ser muy concurrida pero no hay merodeando por ahí. El personal es muy rápido.

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twaters1998 . 2015-12-08

MORE AT TripAdvisor

Wanted something quick that we could eat in the hotel , it was hot fresh and very nice , we had the cheesy stuffed crust was lovely

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pamjm70 . 2015-11-24

MORE AT TripAdvisor

excellent customer service best pizza in town

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A P . 2015-08-25

MORE AT Google

I was wet, cold, hungry and tired when I walked into Pizza Hut in New Dover Road, Canterbury but a very nice man helped me through all the options and even pointed out a special offer to me that I had missed.The pizza was ready very quickly, hot and very tasty with lots of topping.

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kowloonfan . 2015-05-18

MORE AT TripAdvisor

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