43C Buckingham Street, Aylesbury HP20 2NQ England, England
My partner has a tomato allergy so I made sure to order a pizza that was tomato free. Upon receiving the pizza I realised there was tomato on the pizza so I called Pizza Hut to see if we could return the pizza for the pizza I had ordered. The associate reluctantly agreed, but when the driver arrived I was met with hostility and frankly disrespectful behaviour. The driver threatened us and was nearly verbally abusive because of an error on their behalf. I’m not one to normally complain, but in this instance, even if the error had been my fault, the driver and Pizza Hut should have dealt with the issue more politely. To conclude, I don’t think I will continue to order from this place. It’s simply not worth the disrespect.
The coffee is very good, and service is ok. It's a new start up coffee delivery business and it's better than Costas.
Costas was bad for Aylesbury, now we have an artisan coffee delivery service. wow!
Units 1 & 2, Hale Leys Shopping Centre High Street, England
A 12 year old girl in the toilet with a 4 year old when I complained I was sworen at and thrown out the establishment what on earth is going g on in the world avoid ay all costs
Like a carry on film... wrong order then tried remove food from my mother who had started to eat her meal. Then another 45 minutes for my meal to come. There was only 5 people in the cafe when we arrived. Not good enough.
Ordered a simple order, took over an hour to be delivered, 40 mins longer than expected. I called the restaurant to ask where my order is. When the food came it was stone cold, and the food tasted disgusting. As someone else said, first and last time ordering here - yuck.
Food was fantastic staff happy most had a smile kitchen staff the same waited only 7 mins for mains food and was busy in restaurant, think a new restaurant Manager had started as we asked who he was and got told he started end of December which is good to hear but maybe he needs to actually work rather then standing around hands behind his back, one girl did comment he spends most of the days in kitchen but his a restaurant manager so be where u should be and kitchen has been doing fantastic before he came, I've been coming here for many a year and food has improved so much in the last months with the new kitchen Manager who is lovely bubbly her food is always on the button, but must say new Manager do some work not just move things around or stand watching what an easy job you have, garden centre is laid out well but some plants did look dead
Absolutely useless. Got home and the kids realised that half the order was missing. I rang the branch as I couldn't go back to the restaurant off the A41 and they didn't pick the phone, I had to sort out dinner for the which defeated the point of buying a takeaway.
It's a shame that their customer service at Aylesbury McDonald's has dropped to such diabolical standards.
This experience has put the kids off McDonald's as they view them as cheats due to previous experiences.
Stay away and save yourselves the painful experience and loss of your hard earned £s.
Went there for a sit down and a pot of tea with a friend and we were called disgusting and yelled at for having outside food on us in the open. The staff member came over and informed us that they didn't allow outside food in the cafe, which was fine until she decided to yell at us further and gossip loudly to other staff members and even other customers about how, people just don’t do that, how it was filthy behaviour and how it’s unfortunate that she couldn't just kick us out due to our tea. I am disgusted that they assumed that was professional behaviour.