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462 Opinions in 1 websites
My only complaint is that I cannot give more than five stars. I have been there several times, the most recent about a week ago. As ever, the service was very friendly, the food was exceptional and the atmosphere is terrific - you are treated more like an invited guest than a customer. The secret is that they seem to love the work they do and do it with enthusiasm. As for the portions, if you go there, don't plan to eat much for the next 24 hours...
450 Opinions in 2 websites
Another year as I am satisfied with the renting team so I rent with JLL again but nightmare comes the property manager still drive me mad, she only replied to the emails she wants to reply and ignore the questions she doesn’t wants to reply. I feel super hard to communicate with her and also as I just want she kind to me although I am not think she is good for her job every single time she ask 5 stars trustpilot I did for her. But she still not doing her jobs well. Sometimes send wrong emails and never remember my name and I still have not got my deposit yet. I really need change a new property manager as I already try to stand her for a year but nothing changed and I don’t think she can change please do help us to change a property manger I change my star because of the help with Joanna Ludlow, she is so kind and helpful. now everything solved! But I still feel not pleasant with the communication with the property manager, she did not help and avoid any help way. in the letting process everything is fine and I am happy to pay the deposit and first month's rent. And the person who contact me is also kind. But when I moved in everything is different. I am not sure why JLL has a property team but do nothing, if they have one and let us to use it, they need help! I told the property manager I am not expect the last tenant's belongs in the flat, and wish she can contact the last tenant or the landlord to take them away, but she said I have not write this in my tenancy agreement but I signed it in march and the last tenant check out in May, how can I know she will leave her stuff in the flat? this really not make sense. and the last tenant's things even broken and I give up said if you do not wish to dispose it you still can let someone to repair it, she still ignore the it and said I need keep it! And the clean of washing machine is not present which also indicate in the inventory check, but she do not bother to let the cleaner come again to clean the washing machine instead she said I can stay it not nice as it was when I move out?? this attitude made me so annoying! Every single conversation is useless, and she is still my property manager during my stay I am not sure if she can help other problem during my stay. Although I am happy the problems have been solved by other people I still feel the conversation with the property manger is not great! The other year I changed the property manger and the new one is kind so I changed the star to 3
420 Opinions in 1 websites
Had been previously and throughly enjoyed our time how ever this time round we was very under whelmed. 2 out of the 8 guests didn’t eat their food, I will attach a photo of my meal. Certainly wasn’t the same as before as we wouldn’t have gone back. Atmosphere wasnt great, very very loud music for 4 tables of people. Shame really as the first time was so good.