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The best restaurants in Littleover Derby East Midlands
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1346 Opinions in 1 websites
We wanted to use the kids eat for £1 and we were told by the only waitress working that night, that it was only valid from Monday till Thursday and not Friday. When we questioned why and explained that the website wrote Monday to Friday, she still dismissively responded that Friday was a weekend so wasn't included, and then walked away without even waiting to hear us out. We found her to be quite dismissive from the moment we entered. Initially, when we sat down at a table, she walked past us and just blurted something out that sounded like she was telling us that we would be waiting for food for an hour. We weren't sure if she was talking to us or not, so we waited for her to return and then we asked what she meant and she just answered dismissively once again that we shouldn't bother about it. The annoying thing is that we almost left but then decided to try and order our food at the bar instead to see if we could get the offer because it was clearly meant to be applicable. Guess what, we were told we could actually get the kids meal for £1 which we eventually ordered from someone else behind the bar. So we still don't know why she gave us wrong information. We will probably never go back based on how unfriendly and unwelcoming this waitress was at the start of our visit. It felt like she didn't want us there. The only reason I gave more stars was the food which absolute amazing. That was the only saving grace from out entire evening. Don't even get me started with one of the bar men whom we ordered drinks from. He too did not seem to want to to talk to us either so I just gave up bothering trying to talk with the staff.
15 Opinions in 1 websites
Good music and good value drinks. Have not been for a very long time and it has changed since I last went (no longer serves food and more open plan than it was). Won't leave it as long until I next go,
2500 Opinions in 2 websites
Well what a sad review to write. The team have been pulled apart under the closure terms, many of which have been made redundant from a career they have worked in for decades. Until the news it has always been great food and great service. Understandable that they slipped a bit given the circumstances. Thank you all for your years of service to us all. All the best for the whole team for the future. Derby will miss The Mallard!