The best restaurants in Amber Valley East Midlands

Ran out of creme egg cookies or would of had a 5 star rating

My partner and I ordered from here tonight through Uber eats due to being outside the delivery radius. Unfortunately it was missing the three extra dips. Even though we're outside the delivery radius and it was just three dips missing the manager Annan was highly apologetic and went above and beyond to rectify the mistake. Due to it being peak time on a Friday he personally went out of his way to bring us 8 dips by way of apology and we couldn't be more thankful for his incredible customer service. Thank you again Annan

Very good, the guys are very enthusiastic, pizza is very delicious, the delivery is also very convenient and fast, the service is very good, thank you very much！

Was the only car at the drive through order point…sat and waited and waited 10 minutes. Another vehicle arrived and our order was finally taken. Drove to the pay point, waited again…paid and moved to the collection window….waited another 10 mins (although we eventually got our drink - after we had been asked what we ordered) then we were told to go and park up as the food wasn’t ready. Another 10 minutes at least and our order was finally delivered (6 nugget meal, chicken mayo burger, one drink). Nearly half an hour - you could cook a meal from scratch for a family of four in that time…! Anyway gave it the benefit of the doubt and just went in for a couple of cups of tea a week later (eat in) not too long a wait but saw outside the same problem with people waiting long times in a really short drive through queue and having to park up to wait overly long for their food. However, on both occasions it’s been at the same time - the change over from breakfast to main menu…but they know it’s coming and there’s plenty of staff to prepare for the change… I.e put you fries in before 11am so they’re ready to go - not at 11am so everyone is waiting for them to cook. On a positive front, the separate online food order collection area is a good idea. Hopefully it’s manned by a dedicated staff so the walk ins and drive through aren’t pushed to the bottom of the queue.

Inedible food rip of prices for absolute rubbish overcooked reheated poor quality food, really gone down hill it what was not great in the first place. All housed in a wreck of a takeaway that looks dirty and broken. Avoid at all costs

No whoppers available only tiny kids burgers. Decided on the crispy chicken burger absolutely appalling. Burnt, mouldy brown lettuce and slimy old tomato. Cold fries literally thrown into the bag so basically we got a huge brown paper bag full of cold soggy fries. The cheese bites looked like they had been kept warm since yesterday. Come on guys how hard is it to serve fast food? We’re not talking gourmet French cuisine Michelin Star food here. It’s FAST FOOD! how on earth can you ruin a fast food burger. Complete waste of £25. Everything went in the bin! I didn’t dare eat it.

Great, well cooked breakfast that arrived promptly. Good service as usual. It was busy as usual but lots of seating and all in an amazing garden centre. Well recommended.

Yet another delivery of cold food, so yet another phone call to the restaurant! Advised (again) to log on to the App, go on to the chat and ask for a refund! The chat told us to contact the courier! Passing the buck again! I obviously never learn - but this time I really mean it, I just won’t use them again!

Review of Afternoon Tea at Makeney Hall Hotel I recently had the opportunity to experience afternoon tea at Makeney Hall Hotel, and it was a mixed bag. While the historic setting and picturesque surroundings provided a charming backdrop, the overall experience fell short in several areas. As we arrived, we were not greeted by amember of staff for a few minutes, when she did arrive, she looked puzzled, she checked my name off the list, but was unsure as to where we would be seated. She left to find out, then returned to take us to a table that looked as though it had been quickly put together. The tablecloth, teacups and saucers were stained and the cuttlery had seen better days. The waitress asked if we would like tea or coffee, then came back with the teapot, left to fetch the milk and offered no sugar or sweetner. Surprisingly, there were no tea options available, with only a single type of tea served—and it was unfortunately lukewarm. The sandwiches were soggy, due to being placed next to a thick wedge of tomato and thickly sliced onion as garnish. The scones, which did not seem homemade or freshly baked, were served cold and lacked the desired fluffiness. The selection of pastries and cakes, while visually appealing, did not deliver on taste. There was a lady that repeatedly went in and out of the kitchen area, who looked very impatient. She was waiting for a baby shower table to leave so she could remove the decorations from a previous wedding, when asked the lady had said she didnt wirk at the hotel, only provided the decorations. She stood watching the large group of ladies with her arms folded, scowling and sighing several times. Not a good look for the hotel and its staff. Service was polite but slow, further impacting the overall enjoyment. For a hotel that prides itself on tradition, the afternoon tea offering at Makeney Hall Hotel needs significant improvement to justify future bookings.

Don’t bother ordering a large as you literally just end up with half of the cob empty. Sausage roll was hard and burnt. Panini was alright because the cheese was stringy and not in a nice ‘cheese pull’ kinda way. Won’t order again.

I never got what I paid for. Sometimes just a dip for a salad, but sometimes one of the main dishes. Terrible service and rude staff.” Do you really want this?” they asked when I realized there were no fries. Unfortunately, this is the only McD's nearby. Avoid if you got a choice

They use frozen pizza, and frozen chips/fries from lydl, also they've been closed down for 5 months due to poor hygiene.

Stinks. Went into the resturant and it was empty. Will not be bringing anyone here again.