Delivery
Pickup
Outdoor
The best restaurants serving Vietnamese food in East of England
11 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
231 Opinions in 2 websites
The food was ok, we both had the chicken pho and shared beef balls as a starter. The broth was quite thin and didn’t have the depth of flavour I’m used to with pho, the chicken was cut into very large chunks which made it difficult to eat, a couple of the pieces were so big I left them as I was unsure if they were cooked through. I’m also used to having a lot of green herbs in my soup but only found a few tiny pieces of mint which I couldn’t really taste. It felt like it was made by someone who really didn’t take much care or love for what they were making. A bit of a shame really as the restaurant came recommended but I don’t think I will be ordering again.
9 Opinions in 1 websites
The atmosphere and setting were lovely and the make waiter polite however whilst bubble tea and pho were good quality the x2spring rolls and "salad" which was one part of carrot and small bits of cucumber was very overpriced at £9 compared to the pho dish. We raised we raised this when we paid and got "oh" as a response - no effort to appease, apologise or accept the feedback.
633 Opinions in 2 websites
was very disappointed after all the recent good reviews. the thing that stood out the most was the terrible customer service and the lack of clear communications. one of the servers couldn’t understand very well, even basic things such as asking for water was too difficult to understand in which she had to get a colleague in order to be able to understand. the service was slow and unprofessional. whilst taking orders the other server kept pausing to have to look for numbers on the menu, which slowed the transaction a lot. even after all of that there were still so many mistakes, like they didn’t even know their own menu. the children’s chicken noodles was full of vegetable and onions, if we wanted that we would have just ordered the noodles with veg. and the second time we ordered it with specifically no veg it came with veg. the children’s fried rice was mushy, wet and bland. we had to get it done again but it seemed like they just tossed it back in the pan. they were serving dishes one by one with 10-15 minute wait times in between one dish which is absolutely ridiculous. the ribs and chicken wings lacked flavour. the vegetable dishes were very bland as well. the sweet and sour soup was good in terms of flavour but it came out the first time without any prawns, which is what we ordered. when we told the lady she said it doesn’t come with prawns but they could do it for us, news flash it was on the menu. the bun bo hue was okay, decent amount of beef, soup had some flavour but could’ve had more, and came with the right aromatics. overall it was just not very authentic, the service was flat out terrible, and the atmosphere was very uncomfortable.
35 Opinions in 1 websites
Great food, lovely people. We’ve been going here for years and just keep coming back!! Food is always beautifully cooked. We normally takeaway, but the restaurant is also BYO which is a bonus.
7 Opinions in 1 websites
Gem of a place! I had a hankering for noodles after a morning shopping and a local cafe recommended Pho. The waiter couldn’t have been more helpful, explaining my options. My soup arrived incredibly quickly and was full of fresh ingredients, including extra vegetables as I’d requested. I was impressed he checked I was ok with a beef broth since I ordered tofu. Great view over the market square. Very happy!