The best restaurants serving Pizza pasta food in South Wales

Food delivered was cold, in same bag as bottle of pop, rung and was told I could have a refund only because I said I was going to leave a bad review , chased up my refund with Customer services to be told store said no refund offered, complete lie.

3 doner kebabs for almost £30, and all orders were wrong in some way. No pittas either, food was unappealing, most of it went in the bin.

Ordered food waited over an hour when delivery time was 30 mins on app ( happy to wait as it was weekend) arrived and had the wrong order! Phoned the number online, took 16 times to actually get through. Was told we would have replacement meals straight away,.. then waited another 50 mins.. to have to ring again.. took 5 times to get through this time.. told pizza was just leaving. Arrived and pizza was cold

Ordered 3 pizzas for collection. They were promptly in the oven and collected. On sitting down to eat with family we immediately noticed they were drowned in garlic salt, bottom of boxes also covered in it. Ruined all the pizzas, completed email feedback and nothing further heard. Don’t waste you money

Absolute chaos!!! I ordered two small pizzas online at 7.16pm and was told they would be ready at 7.36. I turned up at 7.30 and walked into a wall of noise. Staff members shouting very loudly at each other and even swearing on a couple of occasions. There was another customer in store and we both just looked at each other in sheer disbelief. Totally unacceptable and unprofessional behaviour. I felt totally ignored for the first few minutes of being there as they were too busy arguing with each other. Eventually I was asked what my name was before the one member of staff who seemed to be the boss (female with glasses and definitely the loudest) shouted over me to another member of staff that she wanted a medium not a large. Once the latest shouting episode was over I was then told that my pizza had been made ‘wrongly’ and had to be made again. Another wait and another 20 minutes of watching staff argue. My 10 year old daughter wanted to come with me- I’m so glad she didn’t as she would have been petrified with all the noise. Eventually the new pizza was ready and I left the store at 7.57. My daughter enjoyed her pizza but mine (which had been ready for a good 20mins) was now cold and had to be reheated at home. Awful customer service!!

Ordered online. Waited well over an hour. No updates on the system just stating the time expected, that was well past. Call made our ordered had been waiting but issues with delivery drivers. Would have been at least half hour longer so we opted to collect… lots of others in the same situation as us there no real apologies given. Manager then stated that our food was cold so would need to be remade which because of all the orders in the same situation would take a long time. Was not able to get a refund there advised to contact head office for our refund. Manager stated that we could possibly get some money off our next order but I will never order from there again after this experience.can’t rate the food as we never actually received it!

Honestly terrible. All the reviews on Foodhub are fake. About 55 ‘colins’ have left 5 star reviews. You can’t type on reviews either. Bread on burgers stale, rock hard, burgers burnt, kebab comes with tonnes of mint on although no mint asked for. ‘Greek salad’ was a tub of shredded lettuce with sweetcorn peppers and olives. Cold and horrible. Avoid.

Estoy muy decepcionada, la comida tardó más de una hora en llegar y también la quemaron. Esta es, con mucho, la peor pizza que he comprado. También me hizo sentir mal después del primer bocado. Definitivamente no te recomiendo que compres en este lugar. ¿Primera y última vez que ordeno desde aquí?