Pizza Hot 4 You in Cardiff

Honestly terrible. All the reviews on Foodhub are fake. About 55 ‘colins’ have left 5 star reviews. You can’t type on reviews either. Bread on burgers stale, rock hard, burgers burnt, kebab comes with tonnes of mint on although no mint asked for. ‘Greek salad’ was a tub of shredded lettuce with sweetcorn peppers and olives. Cold and horrible. Avoid.

DO NOT ORDER FOOD!! They have taken payment even though they are closed… when I contacted them, they don’t know how I am getting my money back… been told that they will send me the old owners number to contact to get my refund!!! Still no number tho, IDIOTS!!! TO THE OWNERS - I WILL BE GETTING MY MONEY BACK!!! ———— UPDATE———— The owner is now hanging up the phone and trying to ignore me ———— I will be outside waiting for them to open ———— UPDATE AGAIN ———— Now he has blocked my number, what an absolute c**k

Just had a pizza and chips..ate half of them and I was literally sick 4 times..never order again ..please don't buy off these people again

Damn! I honestly don't know why there are so many negative reviews for Pizza Hot4U - my partner and I have been ordering pizzas from them now for over 5 years and we've never once had a problem. We've never eaten in the business itself; we always get delivery. They nearly always turn up earlier than expected but to me, that's a bonus. The drivers are always very polite and friendly and on the one and only time we were given the wrong order, they sorted it straight away and returned again with the right order. It's good value for money, especially with the two for one pizza deal and I'm always in awe of just how many items there are on their menu. Personally I don't get how so many people have had such bad experiences; I think they're great! Got another pizza on order as I type this actually and I'm thoroughly looking forward to it. :)

I have ordered from this takeaway quite a few times but this time I was really not impressed I asked for a tub of garlic sauce separate from my kebab that I would pay extra for and they gave me a tiny carton which I left them 5 mins later I had given my nan the food as I look after her and there had been a jalapeño in the food which I stated before I ordered all salad apart from jalapeño as she is allergic. I’m really unpleased and they weren’t even apologetic about the situation 😡

I can see they are trying to deliver good food. And they are. Tasty. Fully packed with salad and sauces. Cheap and nice food.

Horrendous! No wonder Uber eats discounted the worst most disgusting take out ever, DO NOT WASTE YOUR MONEY Pizza undercooked, with cheap toppings eg sausage looked and tasted plastic, chicken coated in bright orange mush

Last few occasions I’ve been in they have got orders wrong try make out I’m lying about it and have a rude attitude towards customers and last time I went in my chicken wings were raw rather than offer a refund or a replacement they hung up black listed my address and the oweners son is really rude acts like he’s some kind gangster shame used be one best places I’d rather eat my on s... than there crap

Absolutely terrible service, food was late as we ordered at 1815 for 2020 and it arrived 2045. No apology from the driver, well he could not speak English. The owners were rude to us on the phone and now I wished I checked the reviews 1st. Be warned people this is not great food and not really what you call fast food. More like cheap, nasty food. Do they care? I doubt it. Will people order again? Yes. Why because people can not be bothered to write reviews. So you have all be warned.

would never recommend anyone use. Disgusting food it was cold and im sure out of date. Definitely not legal by any means in multiple areas.

Received a pizza was rock solid, dough was definitely left overs from the night before, Called to confront and complain the guy on the phone wanted me to 'come say to face right now you f**k' haha, told him to do 1 and ill be reporting him to immigration if he says it again which he didn't after at all lol hmmmmmm, can't even speak properly none of them in there can,sick of this place, keeps on updating online new ownership lol dodging tax and vat thats why.

Me and my partner ordered from here as it was the only place opened late night! We thought give it a try as we order pizza 🍕 a bit from different places so we know what we want. The one pizza which was a ‘classic’ which we thought was a ‘margarita’ came with olives etc. So we phoned them up straight away and complain that it had olives on it as my partner is allergic to them, they hang up the phone to us. Second of all I had to spend a further £15 to collect a pizza 🍕 and I told them as they showed me a menu explaining their pizza and I reply “Maybe you need to your menu a little more clear online as it had no option for margarita only a classic” they replied “that’s not our fault.” It would’ve been your fault if my partner died due the allergen on the pizza 🍕. Formal complaint will be made tomorrow. Also staff need to work on customer service as I work in the industry myself.

Cold food! not what we ordered! absolute waste of money! will not be a returning customer to this company.

Ordered over phone 2xlarge Donna kebabs with salad,paid driver 11.50.when opened only meat on top of bread,so had to throw it.spoke to shop told to ring after 5 as manager not there,will write any outcome or satisfaction

I ordered online through just eat on the way home. Very fresh food and very quick service. I'd just sat down and delivery man turned up. Food was warm but my place is hard to find, even ambulances can't find it, great customer service from delivery man and the very patient man at shop who told me what bill was as my internet was playing up. All in aĺl I cannot find fault...thank you guys will be ordering again and will recommend you

I have ordered from here many times and every time there is something wrong. EVERY! SINGLE! TIME! I ordered desserts, ice cream, fudge cake and profiteroles. The profiteroles came frozen but the fudge cake was not. I called to explain the situation and the young man who answered the phone was the least helpful and rude person I have come across in a long time. He answered the phone with a mumble and didn’t want to help. Once I had explained the situation all he had to say was ‘so’. I explained that I had obviously ordered dessert because I wanted to eat it, not wait for a few hours then eat it. His response was ‘it’s how they come’. When I explained that it cannot be, as one of my desserts was not frozen he hung up. It is absolutely shocking to see such lack of manners or decency. Reading through the reviews I am not the first to experience this lack of customer service, with staff like the young man I spoke to, I’m not surprised.

food was half good but the staff in there are soooo grumpy and seem to just hate their job. They just seem to be so grumpy and speak so quitely

ordered food tonight and it was terrible, asked for meat to b well cooked, it wasnt, there was to much bbq sauce on there, what a waste of money

Esperamos más de una hora para la comida, que apareció, puré de piedra fría y partes de nuestra orden que falta, la comida no era fresca y se podría decir claramente que era superficial antes de mano. De todos modos me llamaron de nuevo para un reemplazo, en el que entonces se tomó otra 50 minutos para llevar a la sustitución de la orden de subir exactamente igual, si no peor, con más falta! En general, esperé dos horas para la comida horrible, y perder dinero. No alimentar la comida a mi perro! Absolutamente asqueroso. Sitio ha ido cuesta abajo y nunca me comería allí de nuevo!

Wouldn't advice anyone to eat here anymore uses to be alright but not anymore last few orders have been terrible! Had the free choice pizzas and I had specifically asked for no cheese as my partner is lactose intolerant, as we opened the box they had replaced the mushrooms we'd asked for on the one pizza with cheese well done! Couldn't eat it also the box the popcorn chicken we had ordered came smashed up all fell out the bottom of the bag will not be ordering here ever again.

Este tiene que ser fácilmente el mejor para llevar de pollo que he probado nunca. Fue jugosos y suculentos y muy sabrosa. El revestimiento en el pollo estaba perfecto. Ordenar era sin problemas y tomó unos minutos y a menos de 15 minutos más tarde llegó mi comida caliente y amontonando tan fresco. También pedimos ensalada y patatas fritas con mi pollo, nuevo fresco y delicioso. Justo lo que quieres de un coche cuando tienes hambre y quieres algo de excelente relación calidad-precio, excelente comida. No se puede pedir más y sin duda pedir de nuevo. Supera por una milla! kfc ! !

Me and my fiancée were hungry after a long day at work respectively, and neither of us wanted to cook, so we ordered on Just Eat from this place. They shut at 1am and I placed my order at 5 past midnight, plenty of time to deliver, right? It got to 5 to 1 and I hadn't received any confirmation of my order being sent for delivery, so I phoned up and enquired, the guy on the phone said the driver wouldn't be bringing it as he finished in 5 minutes, and he then put the phone down, I finished work the next day at 2pm and called them to either get a refund. I was told a refund is not possible so I asked for the food to be sent as soon as possible, they said it would be with me at 3pm, quarter to 4 it eventually arrived. On the phone I also asked if they would have contacted me or sent the order if I hadn't enquired myself, I was told no, it's not my job to. We had ordered and payed for 2 cheeseburger meals with chips and a drink each, and some bbq wings to share, we received 2 burgers, 1 chips and no drinks, and spicy wings instead of BBQ, and they weren't even cooked, they were pink in the middle. It took 16 hours to deliver my food, with no apologies, only excuses, my food was wrong and the things they replaced them with weren't even cooked, as well as items being missing. If I could rate 0/5 I would, truly terrible and my worst take away experience to date, I don't think anyone could be worse even if they tried. Would not recommend and will not use again.

Salad was brown on delivery, attitude of some delivery drivers is disrespectful and really makes me feel sick that my food is served this way!!

What happened? Used to be a good place to go but not anyomore, chewy chicken, no pizza sauce on pizza and just overall bad. Go Carlos Pizza or Pizza Perfection instead.

Git the pizza home and had to investigate the odd taste. Turned out to be a mouldy base. There was a green mound underneath. Told the proprietor next time I passed who was not interested in my complaint whatsoever. Avoid.

Me encantó este lugar desde que era un adolescente. Los pobres los propietarios tienen que lidiar con mis amigos y yo sentado aquí para las edades después de una noche. La comida es estupenda para ser justos, que a menudo tienen buenas ofertas en demasiado, así que a un precio muy razonable. También tienes la opción de recogida o entrega

Patatas fritas eran refried y natación en aceite, la actitud del director se negó a ofrecerme un reembolso o reemplazo. Recomiendo Carlos Pizza.

Las patatas fritas eran felices No refried grasienta y puedo decir el color marrón y fue quemada. No contento! No te molestes pidiendo a ellos. Recomiendo Carlos pizza o Tiffin Rasoi para hindú.