New York's Pizza in Cardiff

Waited 2 hours for my order to arrive, and the person handling the phone was very abrupt and rude with no apologies

Good timing, and courteous driver polit and friendly

The best people ever. Always caring, always chat they are lovely. Food is great it is amazing

Always fresh and fast and friendly and my fav overall

Food was delicious and hot when arrived. Good

The owner is amazing, always provides a good time when I go in

Best place ever:) good prices, good food, good people

fadl was so lovely. we love him. he’s the best

The interior of the pizzeria is cozy and pleasant. The atmosphere is relaxing, a perfect place for dinner with friends or family. The staff is polite and willing to help with food choices. Food: The pizza was a godsend! The dough was thin and crispy and the toppings were fresh and hearty. I tried the Margherita and Pepperoni and it was cooked perfectly. I also liked the appetizers and sauces that were served with the pizza - very tasty.

fadl is great, so welcoming, the food is so yummy and come here every week highly recommend to everyone, never a really long wait so good

Was a good delivery but wrong order

Lovely staff in here very friendly and the cheesy chips and mozzarella dippers are amazing.

Best takeaway come at least once a week burst cheesy chips and mozzarella sticks! everyone is so friendly!

Insane pizza! The guy who runs the shop is a legend! Makes the best pizza, doner pizza is my favourite but all are great!

Pizza was a bit cold but the food was as tasty as always and they met the small things i asked for and delivery was good considering its a match day

Lovely guys and incredible food

I am obsessed with their Munch box, the owner is so sweet and is my number one place to go when I get a craving for chicken and chips.

Have been a regular customer for quite a while. Cheap and good quality food. The owner is a cheerful guy and very friendly. We were not disappointed till date.

Lovely food would recommend to all great service

Great chicken wings 10/10 would recommend

Love this place, owner is really nice and welcoming. Food is always good and perfect.

Didn’t even turn up, what a joke

Nice enough pizza, although could've done with more cheese on it, not super greasy like most places so that was a plus.

If you had bad experience - try again. The pizza is really nice, good offers and the cans are GB stamped - the pepsi is pepsi. Can't fault them.

Soy un poco regular, y he sido reconocido cada vez que aparezco. La comida es INCREÍBLE por el precio, y el jefe es el más dulce y siempre tiene una conversación con nosotros. En serio, la joya oculta de Cathays

Este establecimiento combinó buena comida de calidad, precios increíbles y personal extremadamente acogedor. En Cardiff este es fácilmente el mejor lugar para obtener comida rápida de calidad a un precio increíble. Mis amigos y yo fuimos y nos recibieron con un ambiente tan acogedor y un personal amable que nos ayudó a trabajar durante ese menú para encontrar algo que realmente queríamos. No podría recomendar este lugar lo suficiente, es increíble.

if I could rate minus zero I would. absolutely shockng. apparently my food arrived when none of it did. what a waste of money

Absolutamente sucio. Pedí una entrega a domicilio y no fue más que asqueroso. La carne de kebab se desmoronaba y olía mal. ¡Falta!

1 meal missing and a burger was also missing

The food from here is always great! Fresh, hot and tasty. Good value too. They’ve become a firm family favourite

Very happy with service and happy with my order

The food is excellent, I highly recommend it.

as usual, the food is extraordinary

Incredible as always. Decided on a different order this time. Couldn’t stop eating it, finished the lot in 5 minutes. Perfection.

My order didn’t even arrive tried to contact numerous times an no reply

Large kebab and chips in the same box. Wouldn’t have said it was large. Asked for mayo on chips mint sauce on meat. Didn’t read notes and put mayo on the meat. Spoilt it a bit for me. No mint sauce fair enough not a problem. Food was ok. Slightly disappointed this time around.

burger buns burnt.....spoilt whole burger 🍔

Parados con amigos en el camino a casa todos pidieron una mezcla de comida. Era muy sabroso y muy barato. Volveremos muy pronto

Just ordered of just from new york pizza and ordered a large chicken donner meal and there was only 5 pices of chicken in the meal and the chicken wasn't cooked properly nore were the chips I rang up and all I had was a load of abuse from them and they said nothing they can do and hung up on me very rude people won't be ordering from them ever again will take my money else we're

Have used this place a couple of times now when in the area. Great food and great value. Thanks again for another great meal.

We ordered food at 6:41 and it still hasn't turned up at 20:31. Will never order from this company again

Ordered the Value Box for the Chicken Wings and the lower carb option, but was delivered a box full of Chicken Nuggets, Sausage and Popcorn Chicken... Wouldn't have minded but the meal I ordered was £10.50, when I called I was told they couldn't remember the address or the order but 'next time' I could have it half price. Not good service.. Also didn't add any of the sauces I ordered, will go somewhere else next time.

Ordered two All American Burger meals, but appeared to get two Hawaiian Burgers instead (only had cheese & pineapple on them), very disappointed as we specifically wanted a burger with blue cheese on.

never arrived, have been ignored by the restaurant.

Food turned up 25 mins late and cold,the chicken wasn’t the best.so won’t be back

Slightly wrong order but food was good still

I ordered on the 24th which the food got delivered, now on the 31st they have tried delivering that order again, my aunt asked for the receipt to check the date (the date on the receipt was 7 days ago) not even that prior to her checking the receipt the delivery driver was giving her abuse about how it was my fault and that I ordered it wasn’t there, and he even had the cheek to snatch it back off her when he was proven wrong that I didn’t actually order anything today💯

I haven’t received my food!??????

Ordered a large mixed kebab and a pot of garlic mayo. It was alright, decent, but was very small for a large. The chicken doner was delicious but the lamb doner was a bit meh. Some bits were lovely but others were quite dry. Sauce was nice, salad was a bit wilted and, overall, it was on the luke warm/cool side...not hot. May just be having a bad night so will probably try it again

Superb experience, great food, recommended

Just received my order, usually spot on & exactly what I ordered. This time, instead of the blue cheese burger with garlic mayo, tomatoes and onion had a plain burger & there was no pineapple as ordered on my pizza

They’re friendly and I’ve always found the pizza is good

Food was freezing and disgusting. Curry sauce was like water, kebab was in a pizza box freezing with a pitta that looked like it was bought from Tescos it was so small, would never ever order from here again, recommend to stay away

I think this place is wonderful, the doner wrap is only 4£ and boss and the pizza is a great kebab shop style pizza I love it here owners once gave me some seeded bread aswell so lush

How difficult is it to cook a pizza without burning it? Evidently, it cannot be done by the staff at this establishment. One could possibly find something similar in a post-apocalyptic setting.

disgusting attitude from staff ordered food 2 hours ago, understandably it’s a busy night but i was palmed off as tho i haven’t paid money for this!! didn’t even check my address, told me to be patient and told me it was 15 mins away DO NOT order from this restaurant horrendous service

Got a chicken wrap and chips and it was delicious, genuinely excellent!

Food was great but was missing the garlic bread I ordered . I called up and was told to ring back at a later time speak to the manager as they were busy . Oh well won't bother again lost customer shame really as the pizzas are lovely .never mind I'll find somewhere else

I was feeling peckish after a night shift and decided to give this place a go. Lush chicken popcorn, fries and drink for £5. Bargain! Friendly staff and delicious food.

Let me tell you all this is the best place to get kebab I order all the way from wenvoe and it’s honestly the best food ever their sauce is so rich and tasty order on a regular

Worst takeaway I ever had in my life the chicken boxed was ripped threw the top like somebody or something was trying to get into it threw up after the food horrible don't go to this place!!!!

I can honestly say that this is the worst takeaway I have ever had. The chips were anemic and not even cooked, they were still frozen in the middle I had to cook them myself when they arrived. The chicken burger came with no salad or sauce, just bun and chicken. DO NOT GO TO THIS TAKEAWAY

Ordered two pizzas for me and my partner as a pregnant woman they both came raw and also had hair in my pizza , so there for the worst pizza place I have ever been too,, DO NOT GO IF YOUR PREGNANT!!!

I’m in love with the man in here. He has a good dentist.

Favourite kabob in Cardiff, I love the free delivery well worth it food arrived fast and hot

Placed an order an hour and a half before closing, only a pizza with BBQ base and a kebab and two drinks, not a big order. The order hasn't arrived, the person I spoke to said it would be 6 minutes away, that was also an hour and a half ago, wouldn't reccomend, was a shame

£6 for a halloumi wrap with no sauce & no salad. Just unseasoned, soggy haloumi in a wet wrap. Looked more like a folded piece of paper than food, it was so thin you could've eaten it with your mouth closed. These people are pure scammers. The website says wraps are "served with salad", but the guy on the phone seemed to think you had to specifically ask for the salad....... first day on the job huh buddy? Never before have I received a takeaway order so pathetic that it made me audibly laugh. These people are giving the City of New York a bad name, and thats coming from someone who hates America. Shamin, absolutely shamin.

Not bad. Can be better if they maintain good hygiene and keep the food constant Every time you go you’ll get a different taste even though you order same pizza, I think it’s a bad thing A positive thing about this place is it’s open till late

Not real fried chicken, order was wrong burger. Chips undercooked and soggy. Pizza was unpleasant.

Terrible straight to the bin and no answer when calling to complain

The food and customer service was good bit wasn't so special

Always a good day at New York pizza, worth the money, one of the best fast food restaurant ✌️

they always get the order wrong and never answer the phone

Disgusting service and they try to rip you off by leaving things out

They never ever answer the phone. To edit my order but other than that it’s good.

It was absolutely the best pizza I ever eaten! Thanks guys ❤️🙏🙏 🍕

Bästa pizzan med den nya ägaren och bra priser! Gå dit och käka där!

I was there with my Italian friends and we loved their pizzas! With Very respectful and lovely guys <3

Ordered 2 pizzas. They tasted cheap, oh well. I don’t often complain. But the issue was after every time I had a slice or two I felt very ill. I’m concerned about how this is made and kept aswell as the ingredients used. AVOID AVOID AVOID

New management is great very polite staff great food and large portions for good prices definitely come here more often now

The chicken kebab was amazing and I would say it’s the best in Cardiff. And the management is good, staff are being nice and kind. Highly recommend the WRAP

Quite possibley the worst pizza I've ever ordered. The base was tough and stale like, cheese rubbery. Minimal toppings. Tasted horrible.

Food didn't arrive. Made me wait two hours and spend 20 minutes contacting their support for them to lie about calling me to cancel the order.

I ordered 2 chicken chips meals and all I got was 4 pieces of chicken tried to ring but it keeps ringing what an absolute joke . I want my money back not paying £8:50 for 4 pieces of chicken it’s cheaper to buy a frozen bag and cook them my self 0 stars

an half & half large kebab. all the veg, garlic & barb q sauce, chips and it was banging! good place to go when your starving!!!

Absolutely gobsmacking poor staff got our order completely wrong swearing at us over the phone as we asked for a refund not good at all don’t reccomend food also very poor

Poor quality rude staff don’t recommend

Ordered food from here an it didn't arrive, when I rang them they swore at me and refused to refund my money. I called in to the shop the next day and when I saw how dirty the shop was I was glad I didn't get any food

The staff were dirty, the shop was dirty and the food was disgusting I will never use this place again I took the food home and threw it straight in.the bin

Very rude staff over the phone. Refused to take the order as the website kept crashing. I recommend trying anywhere but this place.

Complained about my food as it was under cooked and not fit for consumption, the person I spoke to was rude and shouted that I was wrong, the staff here did not try to help fix my complaint but instead shouted at me that I was lying. Save your money and do not order from here, spend your money somewhere else

Called to complain as my pizza has been over cooked (tastes like it's been reheated) the crust is literally crunching(picture3).. garlic bread is as white as a ghost and they refused to do anything about it and called me a liar.. will not be eating here again

My go to guys for food in Cardiff. 10/10 service, friendly staff (great people), and I personally have never had a bad meal from them, and always had freat portion sizes too. Always recommend New York Pizza to friends and work colleagues. Cheers guys :)

Went to New York pizza on 30th of January got 3 burgers a pile of mess did not get my curry sause. I will not be going back. I do not recommend

Food was delicious and delivered on time I highly recommend New York pizza to everyone, it has a wide variety of foods to choose from, delivered on time and hot, very tasty thank you New York pizza

If you're looking for a great late night takeaway, this is the place to go! Great food, great price and great staff!

Absolutely disgusting food and service all that needs to be said

Ordered delivery, after two hours it still hadn't shown up, tried to call but found out the phones were disconnected and they'd closed for the night.

The food was almost an hour late, no one cared when I called when the food turned up it was cold and again the staff couldn’t care less. Thank god I don’t live in Cardiff so I can get away from this awful takeaway. Absolute shambles! DO NOT ORDER FROM HERE

We had our pizza delivered and it came all squished up in the corner in one big blob. It was like half the pizza had been gone before we even opened the box if you want order from here I don’t recommend delivery.