Domino's Pizza Cardiff - Rumney Hill in Cardiff

Margherita and Texas BBQ pizzas cooked to perfection, so tasty, as we're the dough balls and chicken strippers. Food arrived within 20 mins and was nice and hot. Driver was lovely too. Thank you so much for making it a fabulous night in for us!

What can I say but this place is literally hells kitchen, the staff are all suffering various forms of lunacy, with a the staff all having various issues one man making the pizza spent 10 minutes arguing with his reflection in the worktop, they completely got the order wrong 3 times, the staff are dead behind the eyes, I was served by a satanic Daffyd the food was horrendous and cold, if you like your food served by the inmates of a mental hospital and the atmosphere of Chucky's house please come and order at your leisure, avoid at all costs

The app wasn't accepting cash so went into store and they didn't accept cash either.

Honestly would never order from them again , my order came the chicken wasn’t even biteable rang them 3 times once got ended the other got left on the phone 10 minutes then sent new chicken out the man at the door wanted the chicken that wasn’t eatable l before handing the new they was in the bin? Why would you want chicken that can’t be eaten ? honestly don’t even bother ordering .

Sauce guy puts wayyyy too much sauce on pizza . I don't like it like that

Friendly staff. They sell Clark's pies there 🥧🥧

Ordered in and collected from store. Considering they were short staffed and harassed (by other customers) the food was swift, the staff polite and friendly, and all our meals tasted great.

Placed an order with them. The delivery driver took it to completely the wrong address. When I phoned up I had to repeat my address and order 3 times. I was then told they'd re cook and send out my order. 2 minutes later I had a phonecall from someone else in the store asking me if I had my pizza????. Obviously no communication. Finally after waiting nearly 90 minutes I had my order. Despite the foul up with my order and the delay. I didn't even warrant a complimentary bottle of pop by way of an apology. Never using this branch of Dominoes again

Order pizzas and sides asI have done many times before. Food took a long time to arrive and was quite cold. Also 1of the side orders was missing. Phoned and they said they send it down directly. It never came. Won't use again.

Asked. for two toppins chicken and meatballs ! How they manage to put sweetcorn on it is questionable 🤦🏿‍♂️

Would like to point out this is A ZERO RATING: Ordered at 6.48pm still no pizza within an hour yet on the app states delivered, called up and spoke to a woman who said its on its way and should call within 10mins, after this point no order within time frame given, called again spoke to a gentleman of which says the app is not accurate when it shows delivered this is not the case, when asked then why invest in this app then if it provides incorrect information had no response, this happened before and took matters to head office to be given a credit now this is the SECOND TIME as I thought last time I'll give them the benefit of the doubt, there won't be a THIRD! What a diabolical service and the staff don't even believe in their own brand by providing negative report about their own app. A diabolical service for such a big company and all your staff need to attend customer service as being addressed as 'mate' I find highly unprofessional. Sorry dominoes I will tell all friends and family about you and advise them to go elsewhere for a better all round service !!!

08/09/2023 When we order Pizza's on the app this is how they delivered to my home it wasn't even a pizza at all by looking at these pictures. The box was completely smashed up! Pizza was coming apart. Also I order a margarita pizza and got ham on my pizza very bad mixing.

Orders always wrong, rude manager, confrontational and threatened us with the police for asking for reimbursement on a wrong order!! Takeaway shouldn’t be this hard

A let down food toke 45 mins plus an was freezing cold and staff where very rude

I used to have a meal combo and it was very good

Didn't buy anything as server Didn't have a clue about prices and deals

Redelivered just after shop shut due to timing problems on my part, so grateful really appreciate the quality of service and commitment from these guys

Lovely hot pizza, didn't wait long quite reasonably priced.

I rang for a collection was told we're not doing them before I could ask about delivery Alama put the phone down I found the young lady rude on the phone I know they were very busy if I hadn't promised my granddaughter a pizza from there I wouldn't have gone When I got home with the pizzas the one was wrong I asked for pepperoni with tandoori chicken only had had chicken spike to the duty manager fair play he got is sorted

Totally unprofessional delivery driver who just drove off not explaining why he could not fulfill my order...unhelpful feedback fro H.O and unsatisfactory to expect me to wait 5 days whilst my complaint is being investigated....would not recommend to family or friends....Dominoes you need to up your game

I would want to state this is a zero rating. I will be contacting head office as when placed an order, one for the app to say its delivered yet over 10mins away from my house, then the driver turns up (cctv can be provided as evidence) greets the customer then gets in the car and drives off with no explanation why (emergency family call) then to contact the store to be told half the order is wrong was the reason why then the store Manager stating clearly that dominoes does not offer any form of refunds only apply credits to the customers mobile. Absolutely disgusting. How on earth can dominoes employ someone who greets the customers then drives off then for the store to say we don't offer refunds and head office will also confirm this? Absolute joke, will be now informing friends and family what an absolute joke of a company to employ incompetent people.

All my own fault But ordered pizza yesterday and fell Asleep Waiting and did not hear the light Knock on the door. Missed the delivery and no pizza . I rang but they were closed by that time 🥲

I went up there to collect my food thay said thay didn’t have coke so I got cherry coke no problem apart from I don’t like cherry but I’ll give it to my family . Thay give me the wrong pizza so I rang them up thay said In 20 mins I’ll have the right pizza delivered to my door 40 mins later I had to ring them for them to say the driver left my pizza in his bag and it’s back at the shop do I want a fresh one made ? This is the 3rd one now iv been waiting over 60 mins and the guy on the phone had no ider what he’s saying iv lost all trust in this place I don’t want any food from here incase thay do something to the food . Can’t trust this place or the ppl working there when thay just lie down the phone to customers

It was alright, a but of mix up with picking up order made me wait additional 10-15min and my pizza wasn't hot but normally everything is fine

I ordered a breakfast pizza with Hp sauce and it came with ketchup. I tried to call the store but got no answer. I called them the next day and they told me there's nothing they can do as I should of called on the night. I did call on the night but got no answer.

On time for collection and easy online ordering.

Really disappointed with our delivery. We paid for large pizzas looked more like medium, it was like spot the chicken on the bbq chicken pizza. Such a shame when you promise the kids a treat and end up wasting your money!

Love the create your own pizza option always love the tandoori chicken pieces on top. Great for my big family we enjoy a dominoes on a Friday!

Always enjoy the pizzas very tasty and speedy delivery

Shocking! Except tomato sauce, no other taste! This place is having a laugh on the customer’s expense! If Dominos Pizza filled it’s pocket and doesn’t care anymore about the customers, then that is absolutely disgusting! I hope their existence in the area will be as short as possible! Someone should check on them!

Pizza good but wish pricing was clearer (my meal was actually cheaper than I'd expected). Very cramped customer area.

Absolutely shocking. Ordered online and rang up to ensure there was going to be cheese sauce in the double decadence base, I was assured that there would be. When I last ordered from this location there was no cheese sauce in the base and the young lady behind the counter was extremely rude when I pointed this out. Orders arrived in good time, pizza was plastered in tomato sauce, so much that nothing else could be tasted. I parted the bases and there was no liquid cheese sauce whatsoever. The chicken wings were soggy also. I was a big spender at Domino’s, won’t be ordering from here again.

Always a great pizza from these guys

Terrible attitude, avoid at all costs

Had a pizza from here recently and felt ill for 3 days straight with bad stomach pains and diarrhea. Iv been put off dominoes massively now. Not asking for a refund or even a free pizza. Just letting people know before buying a pizza from here. If you feel bad afterwards it was most likely the pizza.

Got to love a Dominos 🍕. Delicious

Very very poor, for some unknown reason I ordered a Meteor on standard crust and had a thin crust which was awful, probably the worst pizza ever

Only pizza place that'll deliver to Llanrumney that offers vegan pizzas. I'll give you the full 5 stars if you can create the option to change regular cheese to vegan cheese on meat pizzas when ordering online. We have a meat eating Lactose intolerant member of the household who needs vegan cheese, but you don't offer this option when ordering online so that we're able to use the online only deals.

Over priced the deals never seem to add up 3 medium pizza £33.00 🧐🧐

Spoke to manager after issue with items ordered. Extremely polite, and problem solving. Great customer service .

The right orders delivered at the speed of light. I think the delivery people have helicopters they are so quick. Food perfectly good and good offers on app and leaflets thru the doors. Nice

Awful staff and very bad hygiene. No pest control either

Domino's easily still do the best pizza 🍕. Don't eat pizza 🍕 much but whenever I feel like giving myself a pizza 😂 treat, I find that Domino's always comes out trump. Always great staff with an almost excellent service-they got a smile 🙂 for you as they handover your pizza 🍕. I did try some other pizza places just to be sure but very few come near in comparison. Domino's for me whenever I need a pizza 🍕 treat 🙂

Fantastic service!, always arrives fresh and hot. And well within 30 minutes of ordering. First Class Service 🙂👍👍👍

Thank you Matt and Barbara at the Rumney store, amazing pizza and impressive delivery time, not to forget the customer service, will definitely order again next Monday. (Margherita-Extra Cheese) 💯

Great Food, Hot Pizza everytime, thanks guys keep up the good work. 🍕🍕🍕🍕🍕🍪

Called up to order a pizza FOR COLLECTION over the phone. Was told this isnt possible due to data protection although i planned on paying cash ON COLLECTION. Poor service!

Absolutely disgusting customers service today 31st January at 17.48, how this girl has a job here in dominos is beyond me! £70 cash on delivery offered and apparently she can't do that! Dominos you should be ashamed of your staff, lucky I cant give no stars

Not impressed. Over rated over priced. Little of the toppings. 2 x pizza £20. Will never use domino again. I could have got 20 pizza from asda or aldi and they are delicious. As I said extremely over rated and priced. And they don't wear gloves. Handle money and food that's so disgusting I used the one at the top of Rumney Hill in Cardiff. Never use domino's again. Also my daughter and son who don't live with me said they stopped because they found your pizza really greasy.

Put in a collection order 25 mins in advanced, turned up to be told "Sorry but we thought it was a Joke order" que a 20 minute wait outside... Garbage.

¿Por qué necesito un galón de salsa de tomate en mis pizzas, y luego enormes trozos de tomate por todas partes? Hay tanta salsa de tomate en la pizza que no se puede comer: las coberturas se desprenden cuando la levantas, otras Domino no inundan su pizza con esas cosas, ¿no puedo entender por qué Rumney necesita hacerlo? . ¡Lo dejaré 6 meses antes de que me olvide de lo malos que son los Domino's y los reordene!

Always a great standard to the pizza. I would highly recommend. Delivery is fast.

Delivers well, but in store it is a bit tough to decide what you want with only one small menu on the table.

Not against this particular Branch, bit I won't buy from Domino's ever.

Quick deliveries and in store service and advice for those who can’t decide

Great food and very tasty. The prices are reasonable. The delivery was very fast and reasonable.

This is normally a good place that has improved. However on ordering they didn't listen to the order and completely messed it up. I ordered a pizza with bbq sauce with sausage on it amongst other toppings and got a tomato base with ham and bacon which i didn't order. I ended up eating it as I didn't want to phone again and end up waiting another half hour for it to be delivered. Disappointing that this place doesn't have staff that listen to the orders.

Appalled burnt pizza asked for half an half as my son is allergic to peppers he only has cheese an tomato his side was covered in peppers also since when was cheese an tomato spicy? Big disappointment never again just lucky my boy haven't eaten it an had an allergic reaction best hope he don't off the bite he had il be sueing you 😠

Why can’t the just give you what you ask for. I worked out that Red Onion form here is more expensive than GOLD. !!

Wish I could rate this place negative stars. Every time I order, it's cold/wrong/damaged. They are sometimes able to replace (slowly), never offer refunds, and are always very short with customers in my experience. On this particular order (which was incorrect and cold) the gentlemen on the phone was helpful and efficient. Unfortunately, the staff were clearly miscommunicated with and an extremely rude girl delivered me the wrong order again. I highly recommend avoiding this store as it is a disappointing experience every single time and it is not pleasant having somebody deliver your food unprofessionally and be outrageously rude to you in your own home. Extremely dissatisfied, what an embarrassment of a pizza place.

Wish I could rate this place negative stars. Every time I order, it's cold/wrong/damaged. They are sometimes able to replace (slowly), never offer refunds, and are always very short with customers in my experience. On this particular order (which was incorrect and cold) the gentlemen on the phone was helpful and efficient. Unfortunately, the staff were clearly miscommunicated with and an extremely rude girl delivered me the wrong order again. I highly recommend avoiding this store as it is a disappointing experience every single time and it is not pleasant having somebody deliver your food unprofessionally and be outrageously rude to you in your own home. Extremely dissatisfied, what an embarrassment of a pizza place.

New customer. Without a doubt the worst overpriced pizza I've ever had . Never again! !! Disgusting! !

Great friendly staff, delicious pizza. 😁

Very nice food, service is really good aswell, place was fairly busy and the staff are extremely friendly

Who answers your phone is absolutely disgusting. What a vile woman with so much attitude I have never been so shocked to order food and be spoken to like a peice of crap on her shoe. I actually had to put the phone Down and order from pizza choice. I’m not sure if your phone line is aweful because your in a garage or that woman needs a hearing aid and her mouth washed out and a personality transplant. Absolutely appalled.

Absolute garbage. Your lucky if you get what you order. Pizza arrived tonight and stone cold. Not for the first time either. Ordered a lot off them in the past. Items always missing or the wrong items. Avoid at all costs. The people there really don't care.

This branch is really dirty, and when you visit them you will know what I’m talking about.

I do not eat a lot of pizza but when I do I usually use this dominos as I did tonight - the pizza was freshly made and hot and very tasty

Absolutely appalling service. Wrong items delivered which happens each time I order. Rand and spoke to manager Tom who basically said they have youngsters working there so it's too be expected. He offered refund and to collect food, no goodwill offered. It was basically a shut up or put up response from him. We order twice a week but will never return. Stay well away.

Standards are below what you'd expect for this chain! All too often orders are incorrect, missing items or delivered late! Today my order was missing dips and a side! It was a simple order and part of a deal so no excuses to get it wrong! Delivery driver blamed the manager which is massively unprofessional and the offer of returning to deliver the missing items is not good enough!! Really poor service resulting in a disappointed 7 year old and a complete waste of money! Will be trying other take away pizza providers in future!

Grandson loves having a pizza great valve and he enjoys them

Can never fault dominos here never disappointed and always gets my order right! Extra cheese is always a good option!!!

Being a lover of Dominos I tried this one on Newport Road only to be really disappointed. The pizza base was under cooked making it soggy and tasteless. Probably the worst Dominos I have had.

Great Pizza's & I live their garlic bread. It's a shame it's so small in there as it can feel quite clostrphobic, if it gets busy (only about 5people) you have to wait outside as it's that small

Decide to go out get a pizza from dominos. On Newport road after a busy. Day order.plain cheese and one pepperoni pizza was,so disappointed. When got home and opened the box to find one had pineapples on which was my wife's and she didn't like pepperoni.wish they get there orders wright

use this place quite often, i think all dominoes always serve great pizza, this is no exception, always cooked fresh, waiting time good and if you use there regular offers is good value

Mi marido me decidí a tratar a una pizza en mi cumpleaños. Pedimos 2 pizzas (misma) y un pan de ajo. consiguieron tanto las pizzas y el pan de ajo malo que él no descubrir hasta que conseguimos la casa de comida. La comida estaba bien, pero habría sido mejor si conseguimos lo que pedimos.

He estado aquí un par de veces pero hoy fui allí y pedí 2 poderoso pizza mediana con mucha carne y un pan de ajo sin la salsa de tomate. La pizza es faltaban 2 de las coberturas y salsa de tomate que ponen en el pan de ajo que significaba esposa no podía comer, ya que ella es alérgica al tomate's, muy decepcionado si vas allí comprueba tu comida antes de salir

Had a fingernail ( real not false ) in one of the cookies - will never order again - especially as their customer service is extremely poor

Sólo me llamó para pedir una pizza mediana mitad y mitad. Yo estaba en el teléfono por diez minutos en total. Hablé con una chica que no tiene ni idea de cómo trabajar el recibo. Yo estaba en suspenso 3 veces sin explicación, y luego fue cotizado £15,99 . Le dije que un grande es normalmente £9,99 así cómo es un medio que mucho? Ella groseramente partibles no decir que queríamos una oferta. Soy un cliente habitual aquí y yo no me di cuenta de que era una "oferta" que debería haber indicado que habían en ir de años. Ella es claramente nuevo que necesita re-entrenamiento antes que ella deje perder en los clientes. ¡Espero que cuando me recogerla, es el adecuado.

another in the franchise of take away pizza, serves its purpose churning out overpriced pizza which is nice but nothing special. can sometimes be a bit slow to get your order if they are busy I guess.