The best restaurants serving Other european-cuisines food in York Yorkshire and The Humber

apesar do ambiente ser agradável a comida deixou a desejar mas também não é despressível , mas quando você viaja parece que você quer o melhor com preço baixo e nem sempre é assim

Alice’s customer service was perfect, we order our food and Alice came over with our food 15mins later and the food was really nice. Half way through she came to check if we needed anything and then gave us ample time to sit and chat before politely asking if we wanted our plates taking away. Really nice, polite, professional and on the ball. So thank you Alice!

Very unpleasant experience Service was really unwelcome and very unhappy. Food not really at the level aspected for a place of that level. To be noticed that also the table behind us was really unhappy with the service and made it clear to the server. It’s a shame as the place has a very good potential. Definitely not coming back or suggesting it to friends

Having rebranded the hotel recently and therefore this restaurant the new place was thoroughly disappointing. We went here as part of York Restaurant week. Part of the voucher was to get 2 courses each. The main dishes were bland to the point I didn’t finish mine. The dessert was stale. I’m not one to leave desert uneaten but this one I had to. After telling the waiter this, all he said was he would pass it on to the chef. It’s not somewhere I would return which is a shame given the beautiful premises.

We were there with a tour group, so no choice in the matter. It's designed to handle big groups of tourists rapidly, and that it did. The fried fish cake appetizer was largely potato with some haddock overtones. At least the greens and tartar sauce tasted good. My baked cod entree had broccoli and mashed potatoes. All were a bit overcooked. The desserts were good - I tasted brownie with toffee sauce and ice cream, and also tasted the chocolate mousse cake. The servers were OK and tried to accommodate. It felt like a catering hall affair. I wouldn't recommend this restaurant if you have a choice.

You can always guarantee a good coffee and a decent pastry, cake and sandwich. Staff were lovely, cafe was clean and the coffee good. Nothing not to like.

Nice atmosphere very busy nicely decorated had cappuccino hubby had sticky toffee biscoff I had carrot cake spotless staff lovely

Absolutely disappointing both for quality of food and service in what was described as Festive dinner!!! This was my second visit in December the first one was Afternoon Tea and again the service was terrible, not once in 2 hours asked if ok or required drink refills. The waitress at the end took on board our constructive feedback and said she hoped we’d try you again, well we have ! The food was overpriced for what we got and have had a lot nicer elsewhere. The dinner today was completely bland. Gravy awful. Stuffing was weird with no flavour, potato cake no flavour, two tiny very dark sprouts and the worst thing was cold plates and food barely warm. The waitress never came back to offer condiments we were just left. Nothing made this festive whatsoever. I ordered a festive gingerbread latte £4.75 which was suppose come with a biscuit but no so the waitress said she’d try to find one!! She came back with the tiniest of biscuits with a leg missing, joke ! My advice is Richard Bleakley you really need to look closely at what your customers are saying and take it seriously as you cannot purely rely on the lovely location you have forever as people are clearly getting fed up.

Shocked to read poor reviews as we had a wonderful time. The food was very good. Opted for the game stew, raclette, truffle fries, risotto and the house salad. Great service and a fabulous atmosphere.