The Restaurant at the Jorvik in York

Wait times on a Friday and Saturday evening are quite long, especially on match days at the nearby stadium. Mixed range of staff in that some or really polite and others look like they don’t want to be there. Food is great, same as most other Nando’s, loud music makes it difficult to have a conversation if you’re in a group

Fairly expensive for very average food, all well presented but flavours very bland, suspect a lot of frozen things been used in dishes such as starters, service is dreadful, restaurant very quiet around 10 tables in at the time with a good 4-5 staff serving, was left by the door for a good 5 mins, then was sat down and left with just water for around 10mins, ordered a bottle of wine so nothing fancy that needed to be made, just two glasses and a bottle to get, plates from starters taken as mains arrived, some plates left and had to be put on next table, whilst we ate mains, never asked if we wanted anymore drinks, bill brought over to say time to leave now as we was last of two couples in, we'd only been in an hour, shouldn't take tables at 9pm if your kicking out by 10pm, have the cheek to charge a service charge of £16 on a £130 meal, this wasn't paid as service is some of the worst iv had at this kind of price mark. Wouldn't return.

Dog friendly,relaxed and friendly place. Staff are helpful. Yet to eat here but the menu looks good. Nice italian beer on draft and good coffee! Thank you we will be back ☺️

Lovely food, and great service well recommended +++

Service was quick and staff pleasant. They did not come to ask if we were OK and did not offer any grated cheese for the very dry cannelloni.