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The best restaurants serving Other cuisines food in Murton County Durham North East
6 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
67 Opinions in 1 websites
We took ny husbands mother who is in a carehome & has dementia for a day out. We stopped for a drink & ice cream. I asked if they could do a small glass of milk...that they have for their milkshakes. They said they didn't have enough & to try the cafe next door, who do...milky coffee's..Latte's in posh speak, who also had no milk... We stayed & bought an ice cream anyway. My mother-in-law spilt ice cream & had it over her hands so I asked the young lady/person at the parlour counter for a wet paper towel/cloth, anyone would've thought i'd asked for a free ice cream! The older lady/person was quietly but obviously sarcasstic & rude that i'd dare ask for a wet cloth/paper towel. Absolutely agree, if they don't sell milk as part of their menu they had every right to say no, but a milkshake is.. flavoured milk. It was more about their attitude. Rude & dissrespectful
25 Opinions in 1 websites
Ordered caramel waffle latte and a Chelsea bun for myself, my friend ordered a vegan coffee and cake, by the time we’d picked up our cakes my friends’ vegan coffee was ready and a queue of people had formed so we took a seat and waited, and waited and waited. So having seen so many customers come in and get their drinks instantly I went back to ask for my caramel waffle latte, first of all I was told it had already gone out and the assistant was kind of trying to ignore me as she just continued with more orders, then she snapped ok I’ll make another but she continued with other orders and as the next person she called returned to the counter with a coffee she’d had some time and been drinking, the Starbucks assistant took her cup and tried to pass it to me saying it must be mine! I was horrified and said I don’t want someone else’s coffee, it’s already been partially consumed and handled by another customer so not hygienic but also we’re in the middle of a pandemic. She made me wait a while then passed a cup, looking nothing like the caramel waffle latte on the posters and not knowing if she’d topped up the other cup I retired to the table where my friend had finished her coffee & cake alone, so I ate my then sad dry bun and as I was leaving spoke to a supervisor about the lack of customer service, care and food hygiene safety. I asked for the branch number snd name as I wanted to put in an official complaint but was told the web address would find them, the assistant would be spoken to about making me wait and given a card for a free drink. I’ve mailed the complaints department but 10 days later not heard a thing - we won’t be visiting starbucks anytime soon, I don’t think it’s safe!!!
528 Opinions in 1 websites
This pub is ok when they actually have food on they advertise a carvery till 8 we turned up at 5.30 it was our 35 wedding anniversary and we wanted to go out for a special dinner we were going to have all three courses and a few drinks only to be told they didn’t have any carvery left really bad management to run out of food two and a half hours before closing we ended off coming home and our special meal was beans on toast it’s a ok pub for a quick meal but don’t go there for any special occasion they will just let you down
35 Opinions in 1 websites
I was very disappointed in the 'big' cheese toastie that I was served whilst visiting. There was hardly any filling inside the very well-done toast. The chips were anaemic and cold. Due to the coffee shop being very busy, two ladies came to and sat with myself on my table. One of the ladies had ordered a cheese scone, and when she cut into it as it was dry, her friend went to the counter for another scone. The scone was replaced. However, this was also returned as it wasn't cooked properly. The customer was given a refund. Due to the snack I was served and the experience of the other customer, I will not be revisting upon my next visit to Dalton Park.