Nicey Icey in County Durham

We took ny husbands mother who is in a carehome & has dementia for a day out. We stopped for a drink & ice cream. I asked if they could do a small glass of milk...that they have for their milkshakes. They said they didn't have enough & to try the cafe next door, who do...milky coffee's..Latte's in posh speak, who also had no milk... We stayed & bought an ice cream anyway. My mother-in-law spilt ice cream & had it over her hands so I asked the young lady/person at the parlour counter for a wet paper towel/cloth, anyone would've thought i'd asked for a free ice cream! The older lady/person was quietly but obviously sarcasstic & rude that i'd dare ask for a wet cloth/paper towel. Absolutely agree, if they don't sell milk as part of their menu they had every right to say no, but a milkshake is.. flavoured milk. It was more about their attitude. Rude & dissrespectful

Lovely little ice cream parlour, lots of flavours and clean little area to sit outside. Young lady serving behind the till was pleasant too, all completely overshadowed by the less than helpful attitude of the other person serving behind the counter. Such a shame to ruin what would have been a really enjoyable snack otherwise.

Looks like a great ice cream place. I queued, only to see one of the counter staff be so rude and aggressive to an elderly gentleman that I left without ordering. He was very confused by all the flavours , I felt so sad about the way he was spoken to. Won’t ever return.

Four adults and one dairy intolerant child. As they had no dairy free ice-cream, we asked if we could have a little sorbet on a teaspoon for the child to try. A categoric (bordering on rude), no. We went next door to the Pancake kitchen. You lost custom Nicey Icey, mostly locals too.

“Iced’ coffee NO! If you can’t serve iced coffee that isn’t even cold- Don’t advertise it. “That’s the way it comes out of the machine” from a disinterested staff isn’t good enough. Obviously year and a half of no business hasn’t improved customer service.

Found this ice cream parlour down by the harbour, very busy and great ice cream, with 30 plus flavours

Great service and Ice cream!!! Ladies working so hard to provide everyone ice cream and drinks. Long queues of expectant people getting Mr Whippy 99.

We had two sugar cornet 99 today with monkey’s blood and it was fantastic. In fact my husband said it was the best ice cream he had ever had. The red sauce on the ice cream was delicious and tasted of strawberries rather than just sugar. You got a lot of ice cream for your money. The service was great if a little slow. We would certainly visit again.

I attended this morning with my 2 and a half year old who was very excited for ice cream to be welcomed with such an attitude from the lady in the shop. The doors were open and the only question I asked was if the shop were open, the look I was given was horrendous and was told she needed to get the chairs out. I replied, obviously seeing I was causing her inconvenience, that it’s fine if she’s not yet open. Again I received the reply of ‘ I JUST need to get my chairs out’ Honestly what was said was not an issue, it was the sheer attitude that came about from only asking if the shop was open. I was honestly stunned and decided to go elsewhere. I have never left a bad review before but given that I was standing there heavily pregnant with a little boy who was very excited to get his awaited for ice cream, has maddened me to this level. I will not be returning and will be voicing this feedback to others. It really doesn’t hurt to smile a little or show some decency when it comes to others.

Dog ice cream advertised on chalkboard menu but out of stock. Coffee was weak and tasteless. Didn’t have food but the place looked clean and well presented

My 6 year old daughter has Coeliac Disease, the staff were really helpful in helping us find ice creams that were gluten free and opened fresh tubs so that there was no risk of cross contamination. We’ll definitely be back.

After lunch in the beach I went for an ice cream treat. The order was chocolate ice cream in a chocolate sugar cone with a flake x2, a two scoop tub of coconut and mango and a two scoop tub with coconut and chocolate. The service was lovely. I would have struggled to carry everything to the family in the beach but I didn’t need to worry as one of the team helped by bringing the two tubs while I carried the cones and a tea.

We bought 2 ice creams here that were OK, but when I rushed back to get an empty cup as I was afraid my young son was going to drop his on the floor out the cone, they charged me 20p for it - I didn't have any change with me so it was a hassle - why couldn't they just give me an empty cup free??

My daughter had an ice cream, candy floss and birthday cake. Very nice. My wife asked for a latte. It came in a latte glass, but was very weak, more like warm flavoured water with a strange taste and smell (had the coffee machine just been cleaned out?). Seems the drinks are a bit poor here.

We visit here every few weeks, ice cream is gorgeous, fab choice of flavours. Staff are friendly and helpful. Coffee and hot chocolate also good, and excellent prices, less than £2 each for hot drinks, 3 scoops of Marshfield Farm ice cream, £2.75. Best coffee shop/ice cream shop for miles.

Visited Nicey Icey after the Boxing Day Dip. Very friendly staff. A clean establishment. The kids enjoyed the ice cream and we loved the hot cocoa. Prices are not too bad. Thank you!

Called after shopping at Dalton Park. Unfortunately my cappaccino was very weak. Cake was very nice. Service was good. Seaham has improved tremendously over the years well worth a visit.

Paid another visit yesterday to our favourite ice cream shop in Seaham ... it never fails to deliver the best ice cream ! Beautiful spot down on the marina , this is a little hidden gem . An absolute must if you either live or are visiting Seaham , pay a vist , you definitely won't be disappointed!

I called in with my son while family were on the beach. I was a few pence short for the fourth ice lolly and the kind owner said its Ok don't worry about it. Great service and will be back next weekend to sit inside and try the ice creams

I brought my daughter here after a weekend stay with family and the service was fantastic ! Unfortunately she was poorly this day and was in a lot of pain ! Kevin was very helpful and offered juice and water as her throat was sore and waited with us until a family member came to pick us up ! Thank you for going out your way !

Probably the best location and quality ices in and around Seaham, with excellent customer service, nothing is a problem.

Popped to Seaham on a mildish winter day, fancied ice cream, and our walk took us down to the harbour. Saw a sign outside Nicey icey for coffee/hot chocolate at £1.50 each, bargain, so we popped in. What a gem of a place! Lovely latte and hot chocolate in huge cups at £1.50 each, and they were lovely. Then we spotted the ice cream - and were tempted by 2 scoops each at a bargain £2.25 for 2 scoops - mush less than some other local establishments. The ice cream was amazing, I had the chocolate which had chocolate pieces and sauce in it, plus the white chocolate with honeycomb pieces which was divine. Cost £7.50 for both of us - bargain! The staff were friendly and the place clean and tidy. Will certainly visit again.

Nicely Ivey is located down on the marina in seaham, they have a great selection of ice cream flavours, We have tried lots of them including the lemon meringue, liquorice, black currant cheesecake, honeycombe to name but a few, but they also do tea coffee etc. Excellent value and good customer service from the people who work there. We'll definitely be back.

Popped into Nicey Icey after a trip to the beach with my three kids and two nephews. Plenty of selection when it comes to to ice creams all sorts of mouth-watering flavours to choose from. Plenty of selection from ice cream cones, sundaes, tubs etc even I had trouble trying to decide what to get never mind the kids! There's a little shop inside that sells toys and buckets and spades for the beach which we also bought for our 1 year old since it was her first time at the beach a didn't have one. All prices are very reasonable and lovely decor inside. Seating is minimal but they do have some outdoor seating too but the chances are you will end up eating it out watching out into the marina especially on a nice day. Nice little shop in the right place.

Mum and I had a lovely nickerbocker glory last week. Friendly staff, fab location and great value for money

If your down the marina its very nice ice cream great coffees and more. Its probs the cheapist nicest ice cream in seaham many many many flavours nice family run.

Puede ponerse muy húmedo (y frío) en Puerto seaham, y cuando lo hace, la gente quiere estar a cubierto en una prisa - supongo que las cuentas para la distribución '. treamlined

Lovely variety of ice creams we sat inside as it was windy but there is seating outside too they do teas coffees and hot chocolate too, the ice creams rival lickity split for taste

After discovering this place yesterday I had the nicest ice-cream i've ever had. I had the gingerbread and cream ice...

Fuimos a un paseo a el fin de Seaham con la intención de hacer un paseo y luego visitar la heladería señaló. Durante nuestra caminata visitamos Seaham Marina y vi Icey tenía helado tiene una a la venta, fue una tarde soleada y el café...

Poped bajando hacia el puerto hoy con la familia para helado en tiene una Ivey.

Plenty of choice and very tasty ice creams! Would definitely recommend this place! Not too exspensive either.

Never mind 'the other' ice-cream shop in seaham that is a bit pricey...get yourself here there's usually a little queue, but plenty of friendly staff. Great prices, great choices...

They have a choice of 24 flavours of ice cream, quite a number of fruity flavours as well as flavours enjoyed by kids like bubblegum.We tried the mango and blackcurrant flavours and both were really nice. Ice cream is homemade, produced locally by a farm.They have some seating inside but also outdoor seating overlooking the marina. Well worth a visit.

Lots of choices reasonable prices fab coffee fab relaxing views of the marina very pleasant and accommodating staff also dog friendly

Lovely choice of ice creams took my kids ages to decide. Very reasonable price too. Just a few seats incident but some nice outside seating watching the workings of the habour

Always visit here with my nieces & nephew , boyfriend , mam. Not only offers an amazing variety of ice creams down the lovely marina very cheap but coffees teas are lovely too !!

This ice cream is delicious. It looks just like a small ordinary ice cream shop but inside! Wow! The ice cream is fabulous. My ambition is to try every flavour. People obviously don't know this shop is there. It is small but the welcome is huge. The customer service is excellent. When can I come back?

Family visit, lots to choose from, even a mr whippy. It was a lovely day and the view was breathtaking

Great ice cream and coffee, super friendly service, reasonable prices (£1.50 for a latte) and the owner took pity on me for driving across on the wrong day for the football and provided freebie coffee God bless you sir!

Great atmosphere and choice of ice creams. The new seating is very nice. Reasonable prices and nice setting by the marina.

Prefer nicely icey to lickerty splits...lovely views of the pier...wide choice of ice cream flavours, pleasant staff and good value for money...try an ice cream boat-complete with wafer sails!

Had a hot chocolate with my partner cost £1.50 each it tasted like pre mix machine chocolate that was watered down, tasteless weak dish water. Very dissapointed as the staff seemed very nice. Why can't they make proper chocolate with cocoa and milk it's not difficult seems profit before quality.

Amazing little ice cream shop. Lovely ice cream, all the staff are lovely, right next to the beach and the docks, and not too expensive either. I love going here.

My husband and myself just love nothing better than to while away an hour drinking the lovely coffee and looking over the harbour,the welcome from the owners is second to none,my four grandchildren love the choice of ice creams and make it part of their holiday when visiting Seaham

Sunday was a wonderful sunny afternoon so we headed off to Seaham for a walk and of course an ice cream by the sea. The area around Nicey Icey has been developed very well indeed. It is a pleasure to walk by the marina and in the safe little cove just behind this ice cream shop. There was a full range of ice creams available at Nicey Icey and all were reasonably priced. There was a bit of a queue, but that was in fact a sign that the ice cream had a good reputation. I would certainly recommend going here again!

We took a party of school children ( aged 5 & 6 ) last month to the beach & the lifeboat museum both of which were fantastic but the highlight of our trip was our visit to Nicey Icey . We were greeted by Geoff & Judith as soon as we arrived . They made each child a special little sundae which the children absolutely loved & enjoyed every mouthful ! We sat along the steps outside in the beautiful sunshine . The adults were catered for too. This is the second year we have taken our children to Seaham & will certainly be making it an annual event . The little sandy cove is small & safe & lots of fun is guaranteed. This is a fantastic safe spot & I wouldn't hesitate to take a party of school children.They will also be made most welcome by Geoff & Judith whilst enjoying a special treat ! Our children all agreed it was " the best school trip ever !!" Lots of our children have been back to Nicey Icey with their parents . We are not local to the area but it was well worth the journey ... Roll on next year !!

It was an impromptu visit. We had family visiting U.S. So we took them down to the marina, we called in for an ice cream. I had a 99 Mr whippy with a flake and monkeys blood. It was lovely and it was in a waffle cone, it was lovely to sit outside too soaking in the atmosphere. Staff were very friendly

nice in the sun to have coffee and ice cream with my grandson then to go and see boats in the marina

Fab ice cream lots of choice and yummy flavours and could not get a better view than here at Seaham Harbour Marina! Fantastic friendly service - kids love it!

I have visited this ice cream parlour on numerous occasions with my daughter. What a hidden gem it is. An absolute amazing location, right next to the beach and in the up and coming area of the marina. You are always welcomed by a cheery smile by the owners Geoff and Judith and they can't do enough for you. The variety of of ice creams are amazing with plenty to choose from. The 'bits' in the ice creams are plentiful. I've tried ice creams, sundaes and the coffee and they were all perfect. The shop is decorated very tasteful and with the right theme. Will definitely be visiting again to try another ice cream flavour. Keep up the good work!

Once again, Nicey Icey delivers... on taste, value service and perfect position.Looking forward to trying another new flavour!

Been back to Nicey Icey today for another delicious ice cream & coffee ... absolutely love everything about this place . The friendly service & choice of ice cream flavours & drinks are second to none . Even when there is a queue you don't have to wait long.... everything is spotlessly clean & the atmosphere is lovely ... The marina is a fantastic location with a beautiful little sheltered beach . If you havn't been yet you must pay Geoff & Judith a visit & sample their gorgeous ice cream & super friendly atmosphere .

We have returned to nicey Icey many times with our children. It is in the perfect location with a gorgeous beach just around the corner. I have recommended it to many. Their ice cream is gorgeous with lots of choice and great value for money. Our children thought it was great afterwards that they could go and play with their boat that their ice cream came in! A beautiful family run business. I'm so pleased we found it at the marina and we will continue to return!

Family day to the seaside, building sandcastles on the hidden beach cove, throwing pebbles into the sea and finally finishing off in the kids' favourite ice cream parlour. When imagining a beach scene this is the type of place that goes hand in hand with it. Selling a whole range of flavours we were spoiled for choice. A very welcoming and relaxing atmosphere which isn't easily accomplished with two children under three. Will definitely be returning.

We called in just for ice creams and a coffee. What a disappointment, the coffee was some form of powdered brew, which was simply awful! The ice creams were not much better. Would never waste money here again!

Met friends here today for an ice cream , there is so much choice it was difficult to choose but finally settled on snickers & honeycomb ..... absolutely delicious , best flavours I have ever tasted. This is a little gem down at the marina . We always get a warm welcome & great service from Geoff & Judith every visit . They run a fantastic business which is highlighted by the lovely atmosphere in Nicey Icey . Their prices are excellent & very affordable . The coffee is gorgeous too ..... We love our regular visits & would highly recommend you pay them a visit .

Went on a lovely day out here with my family today. The ice cream was great and the service lovely too. Would highly recommend and will certainly return.

Nicey Icey is our favourite ice cream parlour in Seaham. We're regular visitors - even when I think technically its a bit too cold for ice cream. Lovely location next to the dock, and delicious ice cream with a changing offering (although hopefully there is always a blue one as that's the youngest's favourite. At a great visit.

Nicey Icey is now our favourite ice cream parlour!Excellent location and a great offering of quality ice creams all at a great price!Regularly enjoy ice cream in the perfect location!

A friend suggested I go down so I thought I'd give it a try, and I wasn't disappointed. Excellent service and a really friendly atmosphere, the ice cream was delicious too! Don't hesitate to give the place a try yourself.

We took our two grandsons to see the lifeboat and went to icey Icey for ice creams. Fab friendly service, great prices.

Recently popped in for a cuppa and an ice cream! I couldn't believe how good the prices were and the service was excellent! Since my first visit I now make regular trips to Nicey Icey as I was that impressed! Every member of staff who has served me has gave more than top quality service. It's a very friendly and welcoming atmosphere and i'd recommend it to all.There is a great variety in ice cream flavours and every single one i've tried has been delicious, well worth every penny! I wouldn't go anywhere else for an ice cream in the area now.

A little ice cream parlour between Seaham Marina & the beach between the piers.....such a beautiful setting on a sunny day! Have now visited several times.The shop is decorated very appealingly in a seaside theme with indoor & outdoor seating areas. Always extremely clean & tidy.The choice of ice creams is fantastic - favourites Malteesers/Caramel Apple Betty/ Strawberries & Cream/Chocolate orange.....difficult to choose which to have as the selection is vast - appealing to both adults & children alike! Such a wide range of cornets, sundaes etc, very reasonably priced & beautifully presented. Lots of sprinkles & sauces to choose from. They seem to have thought of everything!The staff are very friendly & efficient & the prices are amazing!!!! Quite often you have to queue as it's very popular but definitely worth the wait!Also sell milk shakes, slush, sweets & coffee & those beach essentials such as bucket & spades & fishing nets!Can't wait for my next visit....what to choose next time????

Stopped for an ice cream on a sunny day and it was just what we wanted! Great flavours, cheap prices and friendly service. Highly recommended.

Brilliant place, excellent service! Ice cream is the best , the coffee is lovely, seating area is just perfect !

I had to opportunity to try out Nicey Icey the other day and the ice cream was delicious. It's run by Mr Valente who's family have been in 'ice cream' for generations and have supplied Seaham with delicious ices since I was a kid. They have a great range of flavours from the classic to the quirky, and offer a selection of ever more elaborate sundaes alongside the more traditional cornets. The ambience of the cafe is suitably seaside themed with some nice cartoon touches to appeal to kids of all ages. It's ideally situated between the marina and 'The Slope'; a very sheltered, sandy bathing area between two piers, very popular with families. You can eat indoors, al fresco or take away. There was a very happy buzz about the place when I visited and will certainly be making it into a regular treat venue.