The best restaurants serving Other cuisines food in East of England

5 mins wait for a small latte …after no queue for order and payment…. for £4.10 a better service would be appreciated. I have been a customer here for many years.

Este café es absolutamente sucio no lo use. Las mesas no se limpian ni limpian, y el piso parece que nunca se ha lavado.

I visited costa coffee motorway services at K5, Grand Arcade, Cambridge CB2 3HW, ordered 3 takeaway coffees, paid and scanned my Costa loyalty app. Returned to car, continued journey to then find out I had been overcharged ( looks like 4 drinks) but also not credited for anything on loyalty app…. So angry!!!!

I get sandwiches and coffee here every week and I’m frequently amazed at how rude some of the staff are. Even when I am super polite the lack of basic customer service is notable. That said, there is at least one nice staff member and I am always relieved when she is on duty.

The main difference between discount and traditional supermarkets, besides the price, should be the shopping experience. Quite amazingly Sainsbury's has managed to not only be more expensive but has the worst shopping experience imagine. They now attempt to trap people in the self service areas, barricaded in between metal bars. I have been a Sainsbury's customer for 25 years. No more, I will go anywhere but!

We stopped for a quick lunch. The Eat & Drink Co.(EDC) was right beside Costa and they seemed to share staff (same uniforms) who were friendly, and helpful, and we actually thought we were ordering from Costa initially.There was a limited range of food available and we we opted for beef and potato soup which was actually a thick vegetable soup with beef. Not quite what we had expected but it was quite satisfying, and all right for a quick motorway stop.

Decided to visit for a carvery Sunday Lunch. Other than coffee not eaten here since they changed hands. Complicated system of actually getting your meal but no complaints from me on that as it means no long queues. We took a table and had a coffee before deciding on the menu. Then I went to the till and paid for two carveries with pigs in blankets as extra. About £26. I was told to return to my table. Later a tray with cutlery and tickets for carvery delivered to our table. The server advised us to wait at the table and a server would collect us and deliver us to the carvery located where you used to get the tea and scones. Eventually we arrived at the carvery with our escort. I chose the gammon, there was a variety of veg, green beans, carrot's diced swede, cabbage, red cabbage , cauliflower cheese which I avoided as it was an overcooked mush and looked very unappealing. Roast potatoes and a very thin gravy. Plus a Yorkshire pudding which was very handy to mop up the gravy.Back to the table . The gammon still had the ‘skin’ attached and various globules of greasy horrible fat, this should all have been removed before hitting the pass. The roast potatoes had appeared to have been cooked and then boiled in oil so they were impossible to cut and if you achieved it gravy splashed everywhere. Hi light of the meal ,the carrots, cooked to perfection with butter and herbs added. The red cabbage as also fine. Stuffing was a tiny ball hard as a rock and the pigs in blankets once more over cooked. So it’s a £12 Tesco meal deal for me in future. Fed up paying good money for sub par food. The staff here are however what makes it,friendly,helpful an approachable.

This place is as nasty as the women that runs it tried to use the toilets. 1 cubicle you can't lock the door the other has no toilet seat showers are rancid how the lorry drivers try and wash in the showers is beyond farcical Now to the food experience all i can say is wot a waist of money no real Menu i don't like black pudding so asked if they could change it for a slice of toast omg this obviously upset this nutter behind the till she started shouting and yelling telling me it was to difficult to change a bit of black pudding for a slice of toast the way she was going on about it you would have thought I wanted a steak and fries all i can say its a total dive of a truck stop and the food and staff are as nasty and disgusting as each other

Visited the cafe with a friend about 2.30. Only two other customers there. No problems about over crowding or distancing obviously but customer service had much to be desired. Unfriendly communication(young man) Given a tea with no milk or explanation as to where cutlery, sugar mill etc was. Tea bag had burst in cup and given a dirty tray. Even had to clean table we sat up as there was sugar and crumbs everywhere. No apologies and given a fresh cup of tea on another dirty tray. Won't be going back or recommending it. Certainly not given me confidence and was the first time visiting a cafe this year. Expected much better service

I have eaten here many times before. The food has always been nice enough, with decent portions. They have added a front porch area, which opens up on both sides. This is for smokers, who can now have a drink or meal undercover, not a bad idea. Today, our experience was not a good one. The waiter who served us was pleasant enough, very friendly. The food was bought to our table in good time. However, they got my order wrong. Not a problem. It happens sometimes. In fact, whilst we were there, it happened to two other tables as well! When they did bring the correct meals to our table, it was obvious that they had left my wife’s meal sitting to one side whilst preparing mine. She noted that her food had cooled down somewhat. However, she tucked in and was still enjoying her meal - until she found a hair that did not belong to either of us! She couldn’t eat any more and it also put me off the rest of my food. The bill came to £17 for a breakfast, burger & chips, tea & can of coke. As we left, we walked through the porch area. We noted that the sides were still closed, leaving the porch area fully enclosed. There were used ashtrays on the empty tables. The smell was not pleasant. It also answered the question of why the cafe had smelled of smoke. My wife and I decided that this would be our last visit to Cafe Elite.

Ordered the fish & chips…. & at £14.95, I was expecting something bigger than the palm of my hand… Definitely not catch of the day, straight out of a packet. Service was reasonable . I definitely won’t be returning , under any circumstances

Whatever you do - take sandwiches, eat your partner’s ear , starve but do not eat here .I am sure dog food tastes better than the ‘meat feast’ I was served as it was utterly foul.I was really hungry as was an early flight ,slept a little late , no breakfast so ordered here but could not eat more than 2 mouthfuls- utterly shocking!

Takeaway, food was missing, phones restaurant twice no answer left message no call back. Fries were soggy, chicken was ok, nothing special.

dont take your children to the cafe after swimming because the high chairs are filthy! the menu is very limited. Lettuce on salad brown and wilted. Fruit carton mouldy in the middle. Coffee ok No napkins available Staff don't look happy, except the young man who is quite pleasant

Visit on a Sunday with my wife and 2 grown up boys. Whilst waiting and waiting, I noticed the menu stated 500 ml’s fizzy drinks were £2. However in the fridge the soft drinks were all 330 ml’s. I told the lady who was serving and she went to the kitchen, came back with a cloth and scrubbed the 500 ml’s out to leave Fizzy Drinks £2. Absolutely outrageous. My son had a piri piri chicken wrap and threw it away as it was so bad. They forgot the chips and I had to remind them twice. A complete shambles. Food and service at Hainault is nicer, cheaper and better.