Delivery
Pickup
Outdoor
The best restaurants serving Mediterranean food in Chelmsford East of England
7 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

238 Opinions in 1 websites
The food was absolutely lovely, but unfortunately, the service let the experience down. The waiters seemed more interested in posing for Instagram pictures and videos than actually looking after customers, which made the atmosphere feel very fake and forced. At the end of our meal, we were surprised to be told that they needed the table back because they were ‘too busy,’ even though we had only been there for an hour. Normally, we would have been offered a complimentary drink, but that didn’t happen this time. Overall, while the food was great, the lack of genuine hospitality and focus on social media rather than customer service was disappointing.

1784 Opinions in 3 websites

80 Opinions in 1 websites
I was so disappointed with this restaurant. When I ordered I was told it would arrive in 30 minutes. I waited 1hr 10mins for the delivery and when it arrived it was stone cold. I called the restaurant who advised to give it back to the driver and they would send another ASAP. She apologised and said she would send some extra bits to compensate. When the second order arrived the only compensation I received was a dip!!! I ordered a lamb Shish and a portion of hummus (only 2 pieces of bread) came for the whole order. It was also warm (not hot) the lady on the phone couldn’t have been less interested. This just isn’t normal service from this restaurant but it has put me off from ordering again

608 Opinions in 2 websites